[{"reviewer":"Silky Shocka","starRating":"FIVE","comment":"ITS NEXT DOOR TO HIBBETT SPORTS AND ULTA BEAUTY! PULL INTO THE MCDONALD'S ACROSS FROM THE GALLERIA AND YOUR THERE!","updateTime":"2026-03-07T15:26:51.228370Z"},{"reviewer":"JENI “Alabama Jenny” T","starRating":"FIVE","comment":"Loved Dr Williams! So nice, very professional.Tom was very helpful with my frame selection, very knowledgeable and patient. Overall great experience with all personnel! Quick exam, prompt response times. Very satisfied.","updateTime":"2026-03-01T17:19:05.916992Z"},{"reviewer":"Maryo Toma","starRating":"FIVE","comment":"The staff at the front desk were exceptionally helpful and the entire process was very efficient","updateTime":"2026-02-26T18:32:28.812202Z"},{"reviewer":"Tanzika Hon-Totty","starRating":"FIVE","comment":"Matthew is amazing and a great asset to the company thanks you so much have a blessed year","updateTime":"2026-02-11T20:47:48.296602Z"},{"reviewer":"Andrew","starRating":"FIVE","updateTime":"2026-02-09T17:21:19.644356Z"},{"reviewer":"Joyce Ann","starRating":"FIVE","updateTime":"2026-02-05T15:24:45.975261Z"},{"reviewer":"Maria Elisa Kienast","starRating":"FIVE","updateTime":"2026-02-04T20:17:20.443693Z"},{"reviewer":"Maddie Robinson","starRating":"ONE","comment":"Website hours were wrong. Finally found a time off from work and classes, drove an hour to get here just to be met w a locked door and no hours on the glass at all so I could know when to try and come back. Thought maybe the location had closed, but these incorrect/inconsistent hours seems to be a common problem. Tried to call the store for hours and the line said the store hours weren't available","updateTime":"2026-01-28T18:53:40.124092Z"},{"reviewer":"Pete Walker","starRating":"THREE","comment":"Could not understand what the receptionist was saying","updateTime":"2026-01-20T15:00:02.046279Z"},{"reviewer":"Godehard Oepen","starRating":"FIVE","updateTime":"2026-01-18T17:24:03.717593Z"},{"reviewer":"Nancy Horrocks","starRating":"FIVE","comment":"Knowledgeable staff with great personalities. I would recommend this business to anyone.","updateTime":"2026-01-16T02:37:11.679815Z"},{"reviewer":"Autumn Vanderver","starRating":"FIVE","comment":"Great staff, great experience.","updateTime":"2026-01-08T14:42:46.195732Z"},{"reviewer":"Paul Todd","starRating":"FIVE","comment":"Great customer service. Glasses are terrific.\nI will be back","updateTime":"2026-01-06T21:51:13.140017Z"},{"reviewer":"Felicia","starRating":"FIVE","comment":"Matt was my tech and he did an\namazing job explaining everything. Thank you Matt","updateTime":"2026-01-04T19:45:51.396495Z"},{"reviewer":"latosha Woodall","starRating":"FIVE","comment":"Matthew is absolutely WONDERFUL. He fixed my glasses and assisted with helping my son. I recommend this place.","updateTime":"2026-01-03T20:27:02.817523Z"},{"reviewer":"Jazlyn Hall","starRating":"FIVE","updateTime":"2026-01-03T18:38:05.910211Z"},{"reviewer":"KJ","starRating":"FIVE","comment":"I had a great experience at this location. No hassle whatsoever and my appointment was detailed and thorough without a crazy long wait. The store manager was patient as I looked at several different frames and helped me maximize my insurance benefits!","updateTime":"2026-01-03T16:52:42.267967Z"},{"reviewer":"Leon Moore","starRating":"FIVE","comment":"Manager Matt was great, very knowledgeable and took his time given information.","updateTime":"2025-12-27T22:13:33.806033Z"},{"reviewer":"Nate Bogdan","starRating":"FIVE","comment":"Provided excellent customer care and service. Large assortment of frames and styles. Highly recommend Mathew and Anissa. They both kept me informed throughout the entire process.","updateTime":"2025-12-18T19:00:29.231368Z"},{"reviewer":"Quinterrica Marsh","starRating":"FIVE","comment":"I had a great experience at Pearle Vision! From the moment I walked in, the receptionist Matt was super friendly, patient, and helpful. He made the entire process smooth and answered all my questions without hesitation.\n\nDr. Lawson was just as amazing—very professional, thorough, and made me feel comfortable throughout the entire exam. He explained everything clearly and took his time making sure I understood my results.\n\nOverall, the entire visit was quick, easy, and pleasant. I definitely recommend Pearle’s Vision for anyone needing eye care!","updateTime":"2025-12-12T17:43:28.465838Z"},{"reviewer":"Phyllis Rush","starRating":"FIVE","comment":"I had the greatest experience at the Hoover, AL store! The optometrist was very knowledgeable and answered all of my questions. The two people working the floor stayed open later (my appt was at 4:20) so that I could pick out glasses and sunglasses, and they were so professional but funny at the same time!","updateTime":"2025-12-04T17:51:44.502915Z"},{"reviewer":"Mark Ares","starRating":"FIVE","comment":"I would like to acknowledge Matt for outstanding service. I waiting for months to arrive home from deployment for him to adjust my $1,600 frameless glasses. I only trusted him to work on my glasses and I now wear them all the time. Thank you!","updateTime":"2025-11-07T17:27:28.986731Z"},{"reviewer":"Amy Harmon","starRating":"FIVE","comment":"Dr. Lawson was so wonderful helping me with an eye injury. Very thorough and knowledgeable. He even personally called to check on me between appointments.Office staff was very nice as well.","updateTime":"2025-11-05T12:04:42.961863Z"},{"reviewer":"Saul Mahmoud","starRating":"FIVE","updateTime":"2025-11-03T16:50:01.204325Z"},{"reviewer":"Becca Rose","starRating":"FIVE","updateTime":"2025-10-27T14:56:36.692467Z"},{"reviewer":"Emily DeCroes","starRating":"FIVE","comment":"Matt was great, he made getting my glasses fixed easy!","updateTime":"2025-10-05T22:09:42.148932Z"},{"reviewer":"Michael Cicero","starRating":"FIVE","updateTime":"2025-09-04T12:02:03.497791Z"},{"reviewer":"Oscar Kummerlowe","starRating":"FIVE","comment":"Dr Lawson’s exam was very thorough and the staff were friendly and helpful.","updateTime":"2025-08-24T20:01:16.792357Z"},{"reviewer":"Marlyn Amin","starRating":"FOUR","comment":"Everything was great. Speedy friendly service. Not so easy to get someone to answer the phone though.","updateTime":"2025-08-20T21:04:23.716360Z"},{"reviewer":"Drew Yarbro","starRating":"ONE","comment":"I had an appointment there three weeks ago. Was told I needed to see a retina specialist, and tried to call this location for the past two weeks to get them to forward my patient info to that specialist. No one answered my calls and the voicemail box was full so I couldn't even leave a message\n\nI finally drove by today and turns out the place isn't open even at 2:00 which falls within the reduced posted hours on their door (next to UPS notes showing that they have been MIA for a while). Took a picture of what the door looks like\n\nI saw another post from 10 months ago similar to this, so maybe this is just how this location does business. If they are shut down, then they need to refund me for my new lenses and return my backup pair of glasses that I left with them.\n\nWould not recommend.","updateTime":"2025-08-05T19:33:25.651829Z"},{"reviewer":"Misty Tucker","starRating":"FIVE","comment":"The Dr. and staff gave excellent customer service","updateTime":"2025-07-31T20:27:58.780282Z"},{"reviewer":"Stephanie Crain","starRating":"FIVE","comment":"Very pleasant experience. The staff was friendly and helpful.","updateTime":"2025-07-25T18:09:02.294828Z"},{"reviewer":"Huerta Coyote","starRating":"FIVE","updateTime":"2025-07-07T14:17:16.102323Z"},{"reviewer":"Adele Pitts","starRating":"FOUR","comment":"Super nice, very efficient","updateTime":"2025-06-25T12:34:17.285199Z"},{"reviewer":"R Wood","starRating":"FIVE","updateTime":"2025-06-22T19:45:29.576985Z"},{"reviewer":"Darrell Pace","starRating":"FIVE","comment":"Great experience! Everyone was super helpful and friendly. Dr. Anita did an amazing job and Tom has been very helpful with my glasses. Additionally, Dr. Anita caught something during my wife's exam that may have saved her vision. I can't say enough good things about these folks.","updateTime":"2025-06-04T13:40:27.468384Z"},{"reviewer":"tameeka merritt","starRating":"THREE","updateTime":"2025-06-02T18:42:28.931210Z"},{"reviewer":"Michael Watson","starRating":"FIVE","comment":"Great experience fast efficient and fantastic price","updateTime":"2025-05-27T12:49:37.470436Z"},{"reviewer":"Latanya Cox","starRating":"FIVE","updateTime":"2025-05-20T10:21:12.862113Z"},{"reviewer":"Penny Nelson","starRating":"FOUR","comment":"Love the doctor. Didn't like hearing the staff complaining. Trying to understand why we had a copay when we have 2 insurances. I did hear one staff member tell the other that the insurances were not in the computer. Guess they just took my $10.","updateTime":"2025-05-18T13:51:51.648422Z"},{"reviewer":"Cherie Thompson","starRating":"FIVE","updateTime":"2025-05-14T21:25:38.428388Z"},{"reviewer":"denise mcadory","starRating":"FIVE","updateTime":"2025-04-26T11:48:48.934827Z"},{"reviewer":"J. Marie Gibson","starRating":"FIVE","comment":"Always a pleasure","updateTime":"2025-04-14T13:47:34.851684Z"},{"reviewer":"Shain Wilson","starRating":"ONE","comment":"My original appointment off of Deerfoot was canceled and I didn’t receive a call. The reschedule even got canceled so I made an appointment at the Hoover location. The service was great but the computers were down so the receptionist had issues and the doctor couldn’t pull up my photos to share.","updateTime":"2025-03-23T14:55:12.618466Z"},{"reviewer":"Doug Van Den Brink","starRating":"FIVE","comment":"Great customer service.","updateTime":"2025-02-24T16:00:50.863818Z"},{"reviewer":"Toya","starRating":"THREE","updateTime":"2025-02-24T14:36:02.568610Z"},{"reviewer":"Mariam Tauhidi","starRating":"FIVE","updateTime":"2025-02-17T23:47:43.961290Z"},{"reviewer":"cierra jemison","starRating":"FIVE","comment":"Great! Everyone there was awesome! Also really liked the guy I had who helped me can’t remember his name. But he was awesome and very sweet and funny.","updateTime":"2025-02-04T14:36:35.362033Z"},{"reviewer":"AwkwardMindz","starRating":"FIVE","comment":"Very quick and very professional will definitely be back","updateTime":"2025-01-06T14:37:49.475984Z"},{"reviewer":"H g","starRating":"ONE","comment":"The nice young lady with dark hair that works at the desk is far more helpful than the eye doctor. It’s not her fault the doctor is ignorant and won’t listen.\n\nI walked in to exchange my unopened contacts they ordered me. They ordered the Pearl Vision brand of contacts after telling me they were ordering a completely different brand. I got my contacts in the mail and came to the store to exchange them. The doctor decided to take over as i was speaking to the receptionist. The female doctor told the receptionist to order different contacts. She didn’t tell me she was doing this until the order was placed!!!! I had my unopened contacts in hand to exchange there and she did not listen what so ever. That was over a month ago. Where are the contacts you ordered against my wishes? I have not received them or any sort of confirmation email, phone call from the business letting me know my contacts are ready; absolutely nothing. Terrible eye doctor and very unprofessional","updateTime":"2024-12-19T20:31:20.698005Z"}]