[{"reviewer":"Tyler Grogan","starRating":"FIVE","comment":"I loved my visit here. The staff were incredibly personable and friendly. The doctor was very thorough and took time to help with my concerns. I will continue to use them!","updateTime":"2026-03-15T12:04:56.241004Z"},{"reviewer":"Eblin Banegas","starRating":"FIVE","updateTime":"2026-03-13T22:16:01.004639Z"},{"reviewer":"Silky Shocka","starRating":"FIVE","comment":"ITS NEXT DOOR TO HIBBETT SPORTS AND ULTA BEAUTY! PULL INTO THE MCDONALD'S ACROSS FROM THE GALLERIA AND YOUR THERE!","updateTime":"2026-03-07T15:26:51.228370Z"},{"reviewer":"JENI “Alabama Jenny” T","starRating":"FIVE","comment":"Loved Dr Williams! So nice, very professional.Tom was very helpful with my frame selection, very knowledgeable and patient. Overall great experience with all personnel! Quick exam, prompt response times. Very satisfied.","updateTime":"2026-03-01T17:19:05.916992Z"},{"reviewer":"Maryo Toma","starRating":"FIVE","comment":"The staff at the front desk were exceptionally helpful and the entire process was very efficient","updateTime":"2026-02-26T18:32:28.812202Z"},{"reviewer":"Nicki Hudson","starRating":"FIVE","comment":"Love them from the doctor to the workers very helpful friendly and professional would definitely be back","updateTime":"2026-02-26T14:36:01.519300Z"},{"reviewer":"Tanzika Hon-Totty","starRating":"FIVE","comment":"Matthew is amazing and a great asset to the company thanks you so much have a blessed year","updateTime":"2026-02-11T20:47:48.296602Z"},{"reviewer":"Andrew","starRating":"FIVE","updateTime":"2026-02-09T17:21:19.644356Z"},{"reviewer":"Dylan and Tosha empire","starRating":"FIVE","comment":"Everyone is so professional and nice!!!","updateTime":"2026-02-08T08:49:32.579216Z"},{"reviewer":"Joyce Ann","starRating":"FIVE","updateTime":"2026-02-05T15:24:45.975261Z"},{"reviewer":"Maria Elisa Kienast","starRating":"FIVE","updateTime":"2026-02-04T20:17:20.443693Z"},{"reviewer":"Maddie Robinson","starRating":"ONE","comment":"Website hours were wrong. Finally found a time off from work and classes, drove an hour to get here just to be met w a locked door and no hours on the glass at all so I could know when to try and come back. Thought maybe the location had closed, but these incorrect/inconsistent hours seems to be a common problem. Tried to call the store for hours and the line said the store hours weren't available","updateTime":"2026-01-28T18:53:40.124092Z"},{"reviewer":"Pete Walker","starRating":"THREE","comment":"Could not understand what the receptionist was saying","updateTime":"2026-01-20T15:00:02.046279Z"},{"reviewer":"Godehard Oepen","starRating":"FIVE","updateTime":"2026-01-18T17:24:03.717593Z"},{"reviewer":"Nancy Horrocks","starRating":"FIVE","comment":"Knowledgeable staff with great personalities. I would recommend this business to anyone.","updateTime":"2026-01-16T02:37:11.679815Z"},{"reviewer":"Autumn Vanderver","starRating":"FIVE","comment":"Great staff, great experience.","updateTime":"2026-01-08T14:42:46.195732Z"},{"reviewer":"Paul Todd","starRating":"FIVE","comment":"Great customer service. Glasses are terrific.\nI will be back","updateTime":"2026-01-06T21:51:13.140017Z"},{"reviewer":"Felicia","starRating":"FIVE","comment":"Matt was my tech and he did an\namazing job explaining everything. Thank you Matt","updateTime":"2026-01-04T19:45:51.396495Z"},{"reviewer":"latosha Woodall","starRating":"FIVE","comment":"Matthew is absolutely WONDERFUL. He fixed my glasses and assisted with helping my son. I recommend this place.","updateTime":"2026-01-03T20:27:02.817523Z"},{"reviewer":"Jazlyn Hall","starRating":"FIVE","updateTime":"2026-01-03T18:38:05.910211Z"},{"reviewer":"KJ","starRating":"FIVE","comment":"I had a great experience at this location. No hassle whatsoever and my appointment was detailed and thorough without a crazy long wait. The store manager was patient as I looked at several different frames and helped me maximize my insurance benefits!","updateTime":"2026-01-03T16:52:42.267967Z"},{"reviewer":"Leon Moore","starRating":"FIVE","comment":"Manager Matt was great, very knowledgeable and took his time given information.","updateTime":"2025-12-27T22:13:33.806033Z"},{"reviewer":"Nate Bogdan","starRating":"FIVE","comment":"Provided excellent customer care and service. Large assortment of frames and styles. Highly recommend Mathew and Anissa. They both kept me informed throughout the entire process.","updateTime":"2025-12-18T19:00:29.231368Z"},{"reviewer":"Quinterrica Marsh","starRating":"FIVE","comment":"I had a great experience at Pearle Vision! From the moment I walked in, the receptionist Matt was super friendly, patient, and helpful. He made the entire process smooth and answered all my questions without hesitation.\n\nDr. Lawson was just as amazing—very professional, thorough, and made me feel comfortable throughout the entire exam. He explained everything clearly and took his time making sure I understood my results.\n\nOverall, the entire visit was quick, easy, and pleasant. I definitely recommend Pearle’s Vision for anyone needing eye care!","updateTime":"2025-12-12T17:43:28.465838Z"},{"reviewer":"Yerandi Ramirez","starRating":"TWO","comment":"(Translated by Google) Do they speak Spanish?\n\n(Original)\nAtienden en español?","updateTime":"2025-12-12T14:30:33.376267Z"},{"reviewer":"Phyllis Rush","starRating":"FIVE","comment":"I had the greatest experience at the Hoover, AL store! The optometrist was very knowledgeable and answered all of my questions. The two people working the floor stayed open later (my appt was at 4:20) so that I could pick out glasses and sunglasses, and they were so professional but funny at the same time!","updateTime":"2025-12-04T17:51:44.502915Z"},{"reviewer":"Mark Ares","starRating":"FIVE","comment":"I would like to acknowledge Matt for outstanding service. I waiting for months to arrive home from deployment for him to adjust my $1,600 frameless glasses. I only trusted him to work on my glasses and I now wear them all the time. Thank you!","updateTime":"2025-11-07T17:27:28.986731Z"},{"reviewer":"Amy Harmon","starRating":"FIVE","comment":"Dr. Lawson was so wonderful helping me with an eye injury. Very thorough and knowledgeable. He even personally called to check on me between appointments.Office staff was very nice as well.","updateTime":"2025-11-05T12:04:42.961863Z"},{"reviewer":"Saul Mahmoud","starRating":"FIVE","updateTime":"2025-11-03T16:50:01.204325Z"},{"reviewer":"Becca Rose","starRating":"FIVE","updateTime":"2025-10-27T14:56:36.692467Z"},{"reviewer":"Frosty Ambitions","starRating":"FIVE","comment":"Anisa was so professional and very helpful. Great service.","updateTime":"2025-10-11T15:16:10.619367Z"},{"reviewer":"Emily DeCroes","starRating":"FIVE","comment":"Matt was great, he made getting my glasses fixed easy!","updateTime":"2025-10-05T22:09:42.148932Z"},{"reviewer":"Michael Cicero","starRating":"FIVE","updateTime":"2025-09-04T12:02:03.497791Z"},{"reviewer":"Oscar Kummerlowe","starRating":"FIVE","comment":"Dr Lawson’s exam was very thorough and the staff were friendly and helpful.","updateTime":"2025-08-24T20:01:16.792357Z"},{"reviewer":"Marlyn Amin","starRating":"FOUR","comment":"Everything was great. Speedy friendly service. Not so easy to get someone to answer the phone though.","updateTime":"2025-08-20T21:04:23.716360Z"},{"reviewer":"Ashlynne Wathen","starRating":"ONE","comment":"My family an I were patients of this location for over 10 years. It was an amazing practice when Dr. Chambers was there, but it has massively gone down hill since she relocated. With the past few annual visits, waiting times have been close to over an hour. Unlike my family, who still see Chambers, I chose to stay with them out of convienince. I am currnetly in school out of state and need contacts ASAP. My plan was to find a doctor here until I return home, which would be 2 years from now. I called to request my prescription, considering that it is 1. my health information and 2. vital information a new Dr would need. I was denied this information, because “I had not been to Pearle Vision in a year for my annual” ( also known as giving them money). Myself being in healthcare, is this not highly illegal…denying someone their personal health information? There is even a rule from the FTC called the “Contacts/Eye Glasses Rule” that prevents this very action. I explained that seeing a new doctor would not be permenant, i promised to return to Pearle Vision. Any practice that doesn’t put patients nor their circumstances first is not one that I would not and will not recommend my patients, nor go to it myself. I am highly disappointed.","updateTime":"2025-08-14T19:44:28.995117Z"},{"reviewer":"Atrayue Sunn","starRating":"FOUR","comment":"Personable professional and courteous!","updateTime":"2025-08-14T16:09:33.065825Z"},{"reviewer":"Drew Yarbro","starRating":"ONE","comment":"I had an appointment there three weeks ago. Was told I needed to see a retina specialist, and tried to call this location for the past two weeks to get them to forward my patient info to that specialist. No one answered my calls and the voicemail box was full so I couldn't even leave a message\n\nI finally drove by today and turns out the place isn't open even at 2:00 which falls within the reduced posted hours on their door (next to UPS notes showing that they have been MIA for a while). Took a picture of what the door looks like\n\nI saw another post from 10 months ago similar to this, so maybe this is just how this location does business. If they are shut down, then they need to refund me for my new lenses and return my backup pair of glasses that I left with them.\n\nWould not recommend.","updateTime":"2025-08-05T19:33:25.651829Z"},{"reviewer":"Misty Tucker","starRating":"FIVE","comment":"The Dr. and staff gave excellent customer service","updateTime":"2025-07-31T20:27:58.780282Z"},{"reviewer":"Stephanie Crain","starRating":"FIVE","comment":"Very pleasant experience. The staff was friendly and helpful.","updateTime":"2025-07-25T18:09:02.294828Z"},{"reviewer":"Huerta Coyote","starRating":"FIVE","updateTime":"2025-07-07T14:17:16.102323Z"},{"reviewer":"Adele Pitts","starRating":"FOUR","comment":"Super nice, very efficient","updateTime":"2025-06-25T12:34:17.285199Z"},{"reviewer":"R Wood","starRating":"FIVE","updateTime":"2025-06-22T19:45:29.576985Z"},{"reviewer":"Darrell Pace","starRating":"FIVE","comment":"Great experience! Everyone was super helpful and friendly. Dr. Anita did an amazing job and Tom has been very helpful with my glasses. Additionally, Dr. Anita caught something during my wife's exam that may have saved her vision. I can't say enough good things about these folks.","updateTime":"2025-06-04T13:40:27.468384Z"},{"reviewer":"tameeka merritt","starRating":"THREE","updateTime":"2025-06-02T18:42:28.931210Z"},{"reviewer":"Michael Watson","starRating":"FIVE","comment":"Great experience fast efficient and fantastic price","updateTime":"2025-05-27T12:49:37.470436Z"},{"reviewer":"Latanya Cox","starRating":"FIVE","updateTime":"2025-05-20T10:21:12.862113Z"},{"reviewer":"Penny Nelson","starRating":"FOUR","comment":"Love the doctor. Didn't like hearing the staff complaining. Trying to understand why we had a copay when we have 2 insurances. I did hear one staff member tell the other that the insurances were not in the computer. Guess they just took my $10.","updateTime":"2025-05-18T13:51:51.648422Z"},{"reviewer":"Cherie Thompson","starRating":"FIVE","updateTime":"2025-05-14T21:25:38.428388Z"},{"reviewer":"denise mcadory","starRating":"FIVE","updateTime":"2025-04-26T11:48:48.934827Z"}]