[{"reviewer":"Michelle Masters","starRating":"FIVE","comment":"Dr Jason was very helpful and got my contacts ordered right away. Great customer service.","updateTime":"2025-12-03T15:40:03.586117Z"},{"reviewer":"Sundiata Adamantium","starRating":"FIVE","comment":"Very friendly doctors and staff\nGreat place To go for glasses and contacts they worked with me and were able to get me squared away 10 out of 10 would recommend","updateTime":"2025-12-02T22:36:15.954686Z"},{"reviewer":"Candi Ritzman","starRating":"FIVE","comment":"We were visiting from out of town, and my son's glasses lost a screw. Brittany helped us...had the screw put in, new pads put on, and cleaned. Amazing service and friendly faces!","updateTime":"2025-11-22T16:46:14.900748Z"},{"reviewer":"Mehul Dhruva","starRating":"FIVE","comment":"Wonderful staff and now they are open half day sunday also which gives more flexibility","updateTime":"2025-11-16T18:51:10.831745Z"},{"reviewer":"sara narre","starRating":"ONE","comment":"I purchased glasses for $600, both lenses cracked…over a few months. i went in a few days ago to get my lenses fixed and they charged me $35 to fix it. after a day or two it cracked again. I went in and they wanted $500 to fix my glasses which is absolutely ludicrous and fraudulent. I have been a loyal customer for quite some time and to be treated like this is absolutely heinous.I will likely not be returning and i advise everyone to do the same. This place is a scam","updateTime":"2025-11-09T23:40:33.530247Z"},{"reviewer":"Bill McClure","starRating":"FIVE","updateTime":"2025-11-07T15:35:17.999105Z"},{"reviewer":"Susan Connelly","starRating":"FOUR","comment":"At Pearle Vision, the appointments are always fast and the staff is very helpful in finding the right frame.","updateTime":"2025-11-02T18:06:02.213897Z"},{"reviewer":"John Gilbert","starRating":"FIVE","updateTime":"2025-10-31T15:52:34.542386Z"},{"reviewer":"Peter Bogle","starRating":"FIVE","comment":"I have been going to this Pearl Vision, for years. The doctors are great, and the support staff is amazing. Great customer service and peace of mind for a regular eye exam, which is a must. Highly recommend.","updateTime":"2025-10-27T15:09:40.938254Z"},{"reviewer":"Shelly Hermanson","starRating":"FIVE","updateTime":"2025-10-19T17:09:36.256783Z"},{"reviewer":"Erin Jamison","starRating":"FIVE","comment":"Make sure to only see Dr Pick! He’s the best!","updateTime":"2025-10-17T17:22:34.976044Z"},{"reviewer":"Julie Kercher","starRating":"FIVE","comment":"Thank you Dr Pick and Brittany for fitting me in so quickly due to contact that torn in half while in my eye. Grateful they were open and could see me right away. On a regular basis, Dr Pick is a great optometrist.","updateTime":"2025-10-16T20:42:04.192609Z"},{"reviewer":"Terry Blevins","starRating":"FIVE","comment":"Dr Pick at Pearle Vision is nothing other than amazing. I’ve been dealing with the healthcare industry a lot recently, and I can tell you that his level of professionalism is not that common anymore. He is caring, compassionate, detail oriented, and truly goes out of his way for his patients. I had a hemorrhage in my eye that was very scary and he took extra time to examine, evaluate and explain everything and then referred me to a specialist who he was familiar with. I can’t say enough good things about him and his staff at this location. I highly recommend this doctor.","updateTime":"2025-10-15T16:18:26.834977Z"},{"reviewer":"Michael Washburn","starRating":"FIVE","comment":"Great service! Friendly, helpful, genuine.","updateTime":"2025-10-10T15:56:08.330059Z"},{"reviewer":"Daniel Connor","starRating":"FIVE","comment":"I had an incredible , positive experience at Pearle Vision recently. I was greeted very warmly by Brittany, and Anna was also extremely helpful and knowledgeable with my glasses selection. Dr. Pick was on time, and so very helpful to find a solution to my vision woes! The process with my insurance was seamless, and I am looking forward to my two new pairs of glasses soon! Thanks you all, you're kindness and helpfulness and positive attitudes go a long way! I definitely recommend them!\nDaniel C.","updateTime":"2025-10-04T14:46:06.757017Z"},{"reviewer":"Silvio Tsukase","starRating":"FIVE","comment":"I definitely recommend Pearle Vision. Me and my family had an amazing experience there, mostly because of Brittany. She was patient, knowledgeable and took the whole family through the options of lenses and frames that best suited our prescriptions. It's never been easier to make us new glasses!","updateTime":"2025-09-24T19:52:56.620317Z"},{"reviewer":"Ellen Clark","starRating":"FIVE","comment":"Excellent service. Excellent exam","updateTime":"2025-09-17T17:59:37.502698Z"},{"reviewer":"Erika Percic","starRating":"FIVE","comment":"Dr. Jason Pick is awesome. Best and most caring optometrist I've had in 20 years. He took a ton of time to try to get my contact prescription perfect for my aging eyes! They helped me pick out new glasses and the process was smooth and quick. I was in and out with in 45 minutes.","updateTime":"2025-09-17T16:52:33.067131Z"},{"reviewer":"steve sardo","starRating":"FIVE","comment":"Outstanding service and care from the time we scheduled our appointments until we had our eye wear prescriptions filled.","updateTime":"2025-09-17T16:03:23.098259Z"},{"reviewer":"janie goodall","starRating":"FIVE","comment":"I have been to this branch multiple times. They are, to a person, friendly, professional, knowledgeable, and efficient. Would highly recommend","updateTime":"2025-09-16T16:00:58.095336Z"},{"reviewer":"Stewart Little","starRating":"FIVE","comment":"Brittany is outstanding! I needed help with my frames and she was able to fix them without hesitation. She was professional, informative and responsive. Thank you so much. We are lucky to have her at our neighborhood pearl vision.","updateTime":"2025-09-15T19:54:47.937024Z"},{"reviewer":"Norm Murphy","starRating":"FIVE","updateTime":"2025-09-08T15:38:22.445462Z"},{"reviewer":"taylor berven","starRating":"ONE","comment":"Very poor experience here. They were not transparent at all about additional costs of the appointment. I went in for an annual eye exam through my insurance and was charged additional fees for multiple things. They charged me more for my appointment because I wear contacts despite the fact that I have been wearing contacts for over ten years and it was not a first time contact appointment. They also charged me for an imagining fee when I had filled out my paperwork and put no to that imagining cost. When I called to ask about why my copay for the appointment was so extensive as I had never paid that much for an annual eye exam copay they were very condescending on the phone. They stated that when the doctor asked during my appointment if I wanted to use the retinal images they had or to dilate my eyes that this was the additional imaging fee. The doctor never once stated there would be additional cost for the images they had already taken at the start of the appointment. So I said we could use what was easier since we already had taken the photos and they had not told me there would be a cost difference. When I called on the phone the woman stated sorry he should have connected the dots for you that this was the additional imaging costs. I explained to her that I was confused as I had put no to imaging costs on my forms and was not sure why these photos would be taken in the first place and offered to be used without an explanation that it would be another cost when I had already stated I did not want those ones. They told me they could send me a copy of my receipt so I can look over it but that was all that was handled over the phone. Overall very poor customer service and not transparent about costs of the appointment until after the appointment has already taken place.","updateTime":"2025-09-02T18:45:25.793846Z"},{"reviewer":"Erik Kozman","starRating":"FIVE","comment":"Dr Yousef was awesome as were the customer service team. Dr Yousef answered all my questions and we were able to able to select the glasses and contacts most appropriate for us.","updateTime":"2025-08-26T20:38:45.797653Z"},{"reviewer":"Jon","starRating":"FIVE","comment":"The facility was meticulously, clean and well managed. Dr. Yousef did a great job on the eye exam was thorough, professional, and quick.\n\nI needed three pairs of glasses but after examining their excellent inventory and having the lenses priced, I elected to purchase at Costco using my new prescription on three pairs of glasses my savings were approximately $1000.\n\nBoth companies carry designer frames from leading brands. Costco’s inventory is not always completely on display. You have to ask. Pearl Vision’s inventory was excellent however, I elected to compromise very slightly on style for $1000 in savings.\n\nBoth companies had excellent customer service in their optical department","updateTime":"2025-08-25T15:55:01.311559Z"},{"reviewer":"Maryam Anaee","starRating":"FIVE","comment":"i had a very good experience here. Everyone was very welcoming and nice, especially Anna. She always had a smile on her face and helped me out. Would definitely come back.","updateTime":"2025-08-18T02:52:26.580471Z"},{"reviewer":"Sara Musa","starRating":"FIVE","comment":"I loved Anna lini she was the sweetest and helped me with anything I needed!","updateTime":"2025-08-17T18:07:41.794059Z"},{"reviewer":"Gary Weiner","starRating":"FIVE","comment":"Excellent efficient service. Friendly and helpful staff.","updateTime":"2025-08-17T16:29:48.787176Z"},{"reviewer":"Md Abrego16","starRating":"FIVE","updateTime":"2025-08-16T19:34:51.331458Z"},{"reviewer":"Miad Shamass","starRating":"FIVE","comment":"Anna Lini is one of the best technicianat Pearle vision. She’s a hard worker and so loyal to her Work and to her Patients. She’s a very pleasant young lady full with energy and knowledge. Try to meet Anna and enjoy her joyful personality.","updateTime":"2025-08-16T00:54:08.315510Z"},{"reviewer":"hiya","starRating":"FIVE","comment":"Pearle Vision is great! I recommend this store to everyone! The people that work there are so helpful and loving! Especially Anna, from the moment I walked in, she was so warm-hearted and welcoming, making me feel comfortable right away. She was incredibly attentive through the whole process and patiently answered every question I had. Overall, a fantastic experience!","updateTime":"2025-08-15T23:52:06.084508Z"},{"reviewer":"Sarai","starRating":"FIVE","comment":"Great costumer service! Anna Lini helped me out. She was so positive and made the experience so much easier! That makes me feel better as a girl with social anxiety","updateTime":"2025-08-15T23:41:12.453151Z"},{"reviewer":"Jon Shamass","starRating":"FIVE","comment":"The whole office was clean, welcoming, and professional. Everyone I met was great. Anna at the front desk did an amazing job with my pretest. She was friendly and informative, making me feel less nervous about each test since eye exams tend to make me anxious.","updateTime":"2025-08-15T23:30:29.371161Z"},{"reviewer":"Anne K","starRating":"ONE","comment":"What an absolute shady establishment. The doctors are fine, no issue there. It’s the deceptive staff you need to watch out for. I was in there today for an eye exam for my daughter, tell me why the associate Britney added charges to my bill we didn’t even discuss? And she had a total change of energy once I asked for an itemized receipt! And tell me why she starts fast talking and stumbling over her words when I asked her about the charges. Never stepping foot in here again, going to Costco from now on. Shame on you Britney, I’ll be contacting the head office and my credit card company to do a chargeback..","updateTime":"2025-08-10T22:18:48.329913Z"},{"reviewer":"Michelle Marte","starRating":"FIVE","updateTime":"2025-08-08T15:37:34.602213Z"},{"reviewer":"marcia tague","starRating":"FIVE","comment":"Friendly, helpful and trusting.","updateTime":"2025-07-31T17:06:23.784824Z"},{"reviewer":"Robin Rogers-Killion","starRating":"FIVE","comment":"The Dr. Was kind, patient and caring.\nBrittney is a wonderful, knowledgeable and helpful person. Thank YOU both for all you do.\nRobin Killion","updateTime":"2025-07-27T03:02:04.975912Z"},{"reviewer":"M Hunter","starRating":"TWO","comment":"No details from the person doing the eye exam about any changes from last exam to this one. Only thing that seemed important was to sell me glasses for my child. Will not be returning.","updateTime":"2025-07-25T15:38:27.853777Z"},{"reviewer":"Kelly Freese","starRating":"FIVE","comment":"Brittany, manager, and staff are awesome! I highly recommend Pearle Vision!","updateTime":"2025-07-16T03:31:13.335991Z"},{"reviewer":"Dana Beutelspacher","starRating":"FIVE","comment":"Everyone was extremely nice and very professional. Looking forward to our new glasses coming in!","updateTime":"2025-07-14T13:28:17.813378Z"},{"reviewer":"Iz Was Hend","starRating":"FIVE","comment":"We have been coming here for over 13 years for my kids glasses and mine. We left for a little bit following a doctor that had left, but decided to come back because the selection of glasses (frames) is amazing. The atmosphere is very friendly and they are very helpful. Definitely recommend!!","updateTime":"2025-07-03T15:46:30.659667Z"},{"reviewer":"Nikki Woodward","starRating":"FIVE","comment":"Brittany Davis who manages this store is wonderful! She remembers your name when you come in and is happy to help with anything, including putting back together sunglasses that fell apart - in record time. Highly recommend this location.","updateTime":"2025-06-26T17:18:45.623169Z"},{"reviewer":"Alexandra Black","starRating":"FIVE","comment":"Went for my eye exam on June 9th and saw Dr. Jason Pick. He was very knowledgeable and took excellent care of my eyes to make sure everything is looking great. I always do the retinal photo because diabetes runs in my family and I want to make sure that my eyes stay healthy through my life. We also did the macular degeneration test, again also preventative, to make sure my eyes stay healthy. In doing all the things I do during my eye exam nothing hurts my eyes and I don't have to get my eyes dilated. It is a much more calming and relaxing experience.","updateTime":"2025-06-26T13:22:09.363315Z"},{"reviewer":"Will Lynch","starRating":"FIVE","comment":"Britany was amazing and helped in every way. Definitely the best place to come for any and all contact/glasses needs!!","updateTime":"2025-06-25T00:40:25.003924Z"},{"reviewer":"Rylee Gallun","starRating":"FIVE","comment":"Shout out to the Pearl Vision team super helpful, always and great customer service.","updateTime":"2025-06-18T17:17:42.557543Z"},{"reviewer":"Jennifer Davis","starRating":"FIVE","comment":"Everyone was incredibly friendly and helpful. Brittany was very patient and helpful throughout my entire appointment. She helped me find the perfect pair of frames! I will recommend this store to anyone and everyone.","updateTime":"2025-06-02T20:46:27.652422Z"},{"reviewer":"Madison Farner","starRating":"THREE","comment":"Will not be returning","updateTime":"2025-05-26T13:24:19.563307Z"},{"reviewer":"Aloy Nsonwu","starRating":"ONE","comment":"I had an eye exam at Pearle Vision that was supposed to be fully covered by my insurance. However, they used one of their machines during the visit without informing me that there would be an additional charge. I wasn’t given the option to decline the service, and only found out about the cost afterward—yet they still insisted on charging me. The lack of transparency and communication felt very deceptive. Overall, a disappointing and frustrating experience. I expected better.","updateTime":"2025-05-22T22:21:00.187024Z"},{"reviewer":"Jess Guffey","starRating":"FIVE","comment":"Brittany was so helpful and amazing with a pair of glasses that needed replacement lenses. She took the extra time to make sure the frames weren’t broken in the process and was so kind!","updateTime":"2025-05-17T04:08:55.536171Z"},{"reviewer":"ron e Skoog","starRating":"FIVE","updateTime":"2025-05-16T16:27:04.097820Z"}]