[{"reviewer":"Jose Valenzuela","starRating":"FIVE","comment":"I got Lots of help and got all my questions answered.","updateTime":"2026-02-26T01:37:38.236863Z"},{"reviewer":"Enrique Ramos","starRating":"FIVE","comment":"I came in with my glasses temple pieces missing a screw and she gladly helped me me out I was so glad and thankful for her help!","updateTime":"2026-02-26T00:06:11.622200Z"},{"reviewer":"Andrew Wilhelm","starRating":"FIVE","comment":"Excellent service. Very helpful.","updateTime":"2026-02-24T21:19:22.340664Z"},{"reviewer":"Liz Scott","starRating":"FIVE","comment":"Danelle was very helpful fixing my glasses.","updateTime":"2026-02-24T20:40:35.169914Z"},{"reviewer":"Susie Zaragoza","starRating":"FIVE","updateTime":"2026-02-24T20:32:54.156241Z"},{"reviewer":"Gregory Boland","starRating":"FIVE","comment":"They are extremely helpful and friendly, helped my glasses despite me not buying them there.","updateTime":"2026-02-24T19:11:42.039559Z"},{"reviewer":"Cruzito 619","starRating":"FIVE","comment":"Danelle gave excellent Customer Service.","updateTime":"2026-02-24T19:05:14.838580Z"},{"reviewer":"Joe Redwood","starRating":"FIVE","comment":"Service was top tier and the associate was exceptional. She thoroughly went over all my insurance options and helped me find the best look and fit, which truly boosted my confidence. I would gladly refer all of my family and friends to this location. Thank you to Mrs. Danelle and her team for such outstanding service. Thank you again!","updateTime":"2026-02-20T01:00:56.446516Z"},{"reviewer":"Eliana Prodigalidad","starRating":"FIVE","comment":"Been in the store three times now! The eye exam was quick and easy, and everyone is very nice! Claire helped me each time I came in and explained all of my options to me and it was greatly appreciated because I had no idea what to decide on!! I went back in because my frames got bent and she fixed them for me perfectly! Highly recommend going here!","updateTime":"2026-02-18T23:52:20.201911Z"},{"reviewer":"rama aji","starRating":"FIVE","comment":"Carmen was a lifesaver, I just got my glasses broken a couple of days ago, and then she fixed them in a flash. Thanks Carmen 😁","updateTime":"2026-02-13T02:44:55.952759Z"},{"reviewer":"Aleksandra Orgill","starRating":"FIVE","comment":"I had a fantastic experience at Pearle Vision on 32nd Street! The staff, especially Claire, was incredibly friendly and helpful.\nThank you so much!","updateTime":"2026-02-10T22:33:25.212360Z"},{"reviewer":"George Mertens","starRating":"FIVE","comment":"Very nice and professional people.","updateTime":"2026-02-09T23:34:02.267686Z"},{"reviewer":"Janet Mauricio","starRating":"FIVE","comment":"Sale associate is great and Very satisfactory service","updateTime":"2026-02-09T18:20:33.182069Z"},{"reviewer":"Christian Cabrera","starRating":"FIVE","comment":"They not only fixed my glasses but showed me how to do so free of charge, nice people","updateTime":"2026-02-07T23:58:54.137411Z"},{"reviewer":"KRIZIA EBREO","starRating":"FIVE","updateTime":"2026-02-06T23:00:46.294808Z"},{"reviewer":"shei2as4","starRating":"FIVE","comment":"We came in to get my son’s glasses fixed due to a lost screw. Danelle was awesome! She fixed the glasses so quickly but made sure everything was perfect! Danelle was very friendly and made us laugh the whole time!","updateTime":"2026-01-26T03:15:34.556983Z"},{"reviewer":"Linda Lleva","starRating":"FIVE","comment":"I would like to commend Claire for adjusting my pair of eye glasses without expecting anything from me. Her outstanding customer service. Is remarkable. Thank you so much, Claire.👏👏👏","updateTime":"2026-01-23T03:35:54.978391Z"},{"reviewer":"Braxton Earls","starRating":"FIVE","updateTime":"2026-01-17T18:47:47.316256Z"},{"reviewer":"Shannon Bravo","starRating":"FIVE","comment":"Danelle was absolutely WONDERFUL. She helped me get a last minute pair of contacts right before a trip out of state. This office is always on top of things, super friendly and helpful staff who go above and beyond!","updateTime":"2026-01-14T19:37:08.517349Z"},{"reviewer":"Victor Perez","starRating":"FIVE","comment":"She stayed late for me. Also advertise Dental BENEFEDs","updateTime":"2026-01-08T02:08:37.044206Z"},{"reviewer":"Anastasha Pena","starRating":"FIVE","comment":"Place was great, they were able to fix my glasses at no charge! And included a free cleaning! Def worth coming in!","updateTime":"2026-01-08T00:02:20.327494Z"},{"reviewer":"al fernandez","starRating":"FIVE","comment":"Danelle is awesome and very helpful. She helps me right away once i walked in. She provided a great customer service and I’ll come back anytime.","updateTime":"2026-01-06T18:45:16.979910Z"},{"reviewer":"lydia","starRating":"FIVE","updateTime":"2026-01-05T17:17:25.732465Z"},{"reviewer":"Angie Bilonoac","starRating":"FIVE","comment":"Ms Carmen was very helpful and works an extra mile to keep her customers happy and very satisfied.","updateTime":"2026-01-02T18:16:44.226728Z"},{"reviewer":"Aimee Smitherman","starRating":"FIVE","comment":"Somehow I managed to bend my glasses so they sat crooked on my face. Claire was very helpful in adjusting my glasses perfectly. Thank you for the great customer service!","updateTime":"2025-12-16T21:33:16.437650Z"},{"reviewer":"Sue Pruyn","starRating":"FIVE","comment":"Just stopped in for an adjustment of my best glasses. I was helped immediately and politely by Claire who quickly solved my issue. Excellent and friendly services!","updateTime":"2025-12-16T19:07:07.345570Z"},{"reviewer":"Betty Boopz","starRating":"FIVE","comment":"Danelle was a joy! She walked me through the entire process, helped me choose the perfect glasses, and made sure all my concerns were fully addressed. Highly recommend!","updateTime":"2025-12-11T18:59:03.567852Z"},{"reviewer":"Bella and John Fun house","starRating":"FIVE","comment":"Claire was extremely helpful and did I everything she could to fix my glasses","updateTime":"2025-12-09T02:51:09.581366Z"},{"reviewer":"Evangeline Abano","starRating":"FIVE","comment":"Very professional service!","updateTime":"2025-12-08T19:56:30.298103Z"},{"reviewer":"Jace Garza","starRating":"FIVE","comment":"Did a great job with getting my glasses adjusted!","updateTime":"2025-12-08T19:45:35.146204Z"},{"reviewer":"Neenette Moffett","starRating":"FIVE","comment":"My first time with Danelle and she was knowledgeable, patient, and kind. The first time that I had ever been given an explanation of what Varilux lenses are and how my life will be a much better quality! Hands down best experience that I ever with an optical retail! I will be back! Thank you,💕","updateTime":"2025-12-08T19:01:58.195841Z"},{"reviewer":"Jennifer S","starRating":"FIVE","comment":"I had a great experience with Claire today. I accidentally sat on my glasses and bent the frames, and she worked patiently to get them back into shape. She tried multiple adjustments to see what could be done, and when it looked like the frames were a little too bent to fix quickly, she didn’t hesitate to offer a helpful alternative—trying out some cheater glasses to hold me over until I get home. I really appreciated her kindness, creativity, and willingness to go the extra mile. Thanks, Claire","updateTime":"2025-11-28T18:52:50.369268Z"},{"reviewer":"John Nash","starRating":"FIVE","comment":"Great free repair of 2 pair of glasses both of which were beyond warranty! It’s a good day for my glasses.","updateTime":"2025-11-18T17:57:06.728540Z"},{"reviewer":"Christine Degano","starRating":"FIVE","comment":"Service and atmosphere was calm and pleasant. Claire provided exceptional service and was very patient when selecting eyeglasses for my mother. She was thorough and answered all of our questions. We didn’t realize there were various options for progressive lenses. Will come back again. Thank you!","updateTime":"2025-11-11T23:59:40.739521Z"},{"reviewer":"June Bungay","starRating":"FIVE","comment":"Super helpful and quick professional service!! Fitted my favorite pair of sunglasses after they had been bent/warped from sitting in my center console. They fit like a glove now and they’re like brand new!! Highly recommend checking out pearl vision to custom fit any of your sunglasses!","updateTime":"2025-11-10T18:28:20.609901Z"},{"reviewer":"Cristina Hudspeth","starRating":"FIVE","comment":"We had a great experience at Pearl Vision on Base! Claire helped us out and was absolutely amazing — so friendly, patient, and made us feel completely comfortable the whole time. It’s always nice to be greeted with a genuine smile and great customer service. Highly recommend asking for Claire if you visit!","updateTime":"2025-11-08T21:20:46.917513Z"},{"reviewer":"Britney H","starRating":"FIVE","comment":"Love love love this place. Invested in a pair of prescription glasses and sunglasses and worth every penny. Now I paid more because of course I have expensive taste and wanted all the bells and whistles but I have no regrets. Pretty good deal 40% off first pair and 50% off second pair. Glasses came in super fast, I think mine came in 2 days but they quote a week. Wide variety of frames from budget friendly to more pricey. One stop shop, look no further.","updateTime":"2025-11-05T19:57:37.176397Z"},{"reviewer":"edwin taygon","starRating":"FIVE","updateTime":"2025-10-28T16:51:11.017511Z"},{"reviewer":"Edner Yuste (Erietastic)","starRating":"FIVE","updateTime":"2025-10-24T19:11:13.680641Z"},{"reviewer":"ErieWasHere","starRating":"FIVE","updateTime":"2025-10-24T19:07:10.774590Z"},{"reviewer":"Lucas","starRating":"FIVE","comment":"Managed to get a quick fix for my glasses in about 10 minutes, much quicker and better results than I expected!","updateTime":"2025-10-23T18:28:24.068172Z"},{"reviewer":"Brittany Mann","starRating":"FIVE","comment":"I am not a patient of this office but went in with a request for some help. The optical manager was very kind and helpful. She adjusted my glasses for me no questions asked, and informed me exactly how and what she was going to do to fix them. I’m currently dealing with an eye problem causing light sensitivity. I had to go to work directly after stopping in at this office and they were kind enough to give me those tinted shades you can slide behind your glasses. The staff at this office is very caring and thorough, they did not have to offer me assistance but they did! Thank you for your help.","updateTime":"2025-10-16T20:40:20.356699Z"},{"reviewer":"kuhknucklehead","starRating":"FIVE","comment":"Danelle fixed up my glasses in 5 minutes, was kind and was more than happy to help!","updateTime":"2025-10-14T16:57:16.988024Z"},{"reviewer":"Ben Pereda","starRating":"FIVE","comment":"Excellent service. Carmen was very helpful and nice. She immediately explained what needs to be done. She has great customer service.","updateTime":"2025-10-11T20:41:02.354394Z"},{"reviewer":"Catherine","starRating":"THREE","comment":"Outstanding Service! Ms. Daniella is an eye glass whisperer!!!\n\nI originally made this post when I received wonderful service. However, once I had questions about a pair of glasses I purchased, the quality of service changed. I contacted the store several times and left messages for a return call with no return call. I repeated calling and was unable to reach an associate. After multiple tries I finally reached Daniella. She was dismissive over the phone and told me she was with a client. Shortly thereafter I returned both pairs. My thought...You never really know how good a service is until you encounter a problem.","updateTime":"2025-10-06T23:56:47.074440Z"},{"reviewer":"Jonathan Abigania","starRating":"FIVE","comment":"I only visited this place and learned more about eye glasses in 20 min than I’ve ever known. Danelle took her time and very much educated me about protecting my eyes with the right glasses .\nThanks Danelle","updateTime":"2025-10-01T23:35:30.483042Z"},{"reviewer":"David J Huff","starRating":"FIVE","comment":"Appreciate the support to adjust and fix problems with my glasses","updateTime":"2025-10-01T21:02:13.132520Z"},{"reviewer":"Anthony Solis","starRating":"FIVE","comment":"good customer service.","updateTime":"2025-09-25T22:24:13.500909Z"},{"reviewer":"Liza P","starRating":"FIVE","comment":"I had a great experience at Pearl Vision thanks to Carmen! She was extremely helpful and knowledgeable when I came in looking for a pair of Ray-Ban Meta Smart Glasses. Carmen took the time to walk me through all the features, answered all my questions, and made sure I found the perfect fit and style. She was patient, professional, and genuinely cared about making sure I left happy with my purchase. Thanks to her, I’m now enjoying my new Ray-Ban Meta Smart Glasses and couldn’t be more satisfied. I highly recommend asking for Carmen if you’re looking for outstanding service!Do","updateTime":"2025-09-19T02:52:53.616353Z"},{"reviewer":"Julia Schwartz","starRating":"FIVE","comment":"5 stars! Danelle took care of me and my kids, and answered all our questions!","updateTime":"2025-09-17T00:39:36.444648Z"}]