[{"reviewer":"Chloe Schmitt","starRating":"TWO","comment":"I enjoyed the ophthalmologist, however, I paid my office visit from January in cash and shortly thereafter received a bill in the mail for the same sum of money.\nPlease have someone in the billing department call me back to rectify this.","updateTime":"2026-03-02T12:20:33.958182Z"},{"reviewer":"Angela Mann","starRating":"FIVE","comment":"Sara is the most spectacular optician I’ve ever worked with. I saw her handle a difficult patient with pose and ease. I see the same patient in these Google reviews and she and being terrible to Sara! I have never seen such grace under fire. Love my glasses!","updateTime":"2026-02-01T21:20:07.793057Z"},{"reviewer":"Anthony Kohler","starRating":"FIVE","comment":"Sara is absolutely amazing to work with 💯","updateTime":"2026-02-01T21:17:55.532872Z"},{"reviewer":"Sadie Walkingstick","starRating":"FIVE","comment":"They were able to get me in same day for exam and were fast and friendly. I was able to order glasses and contacts easily and given a few trials to hold me over until my order comes. Decent pricing.","updateTime":"2026-01-01T00:18:22.801914Z"},{"reviewer":"Melissa Jarrell","starRating":"FIVE","comment":"I had a great experience at this location. The blonde and brown haired girls were all so welcoming and told me each step of the way what was happening with the prescreen and then the post appointment with the doc. I will back and be bringing my kids.","updateTime":"2025-12-25T01:08:43.951480Z"},{"reviewer":"Ashlie","starRating":"ONE","comment":"🚩Do not go here if you can help it! I was unable to find eye exam openings elsewhere short notice, but this location happened to have an opening. I had declined the pictures of my eye with the extra charge on the paperwork prior to the appt. because I had just had my eyes dilated two weeks prior to this appt. and didn’t need that checked again. The blonde girl with zero personality had me go into the room with all the medical eye equipment and didn’t tell me what we were doing or why. She just sternly said, “Now sit over there, move here, go there” and before I knew it, I was having imaging of my eyes and was charged that additional fee for a service I had previously declined. I tried to let that one go. Then the eye Dr. was running behind and so I waited about 30 minutes to be seen with no apologies from anyone. The store manager Sara and the girl Kaylani with the long brown hair are absolutely awful. I asked for my PD to be read after sitting and waiting for 20 minutes for my appt. and the same rude, blonde girl at the front desk was very disgruntled at my request and went to get Sara who marched over and started interrogating me on why I needed my PD. I told her I wanted to have it checked. She said they “normally charge people to have their PD measured” and she scoffed and quickly took my PD and wrote down the measurements and shoved them at me. *FYI - Eye Associates and other reputable locations will happily take 5 seconds to measure PD’s for free. I had an amazing experience at Warby Parker at The Shops at Briargate the day before where they spoke to me about PD measurements, checked my glasses to ensure the prescription was correct, etc. all while being kind and treating me like a human being. Unfortunately, they didn’t have any eye exam openings at the time but I will be returning to them to buy glasses. Moving on, the eye Dr. at Pearle Vision was VERY rushed and spoke very fast, which may have been because he was running so behind on his schedule. He did not care to help me with my complaints of nausea and headaches or light sensitivity but he did help me get my prescription and I was fitted for contacts. He gave me a trial set of 5 contacts and told me we’d see how they went. He also gave me a prescription for contacts and glasses. He was kind, so I appreciate that, at least. I went home with the new contacts in and my vision adjusted to them. I also ordered glasses with my new prescription, so this left me with only 4 more days of contacts in this correct prescription and my glasses would take 7-10 days to arrive. Because of this, I called this morning (Christmas Eve) and asked Kaylani if I could please have a few more contacts to make it until my glasses arrived so that I could, you know, see. She said sure and to pick them up by noon today. An hour later, Kaylani calls back and begins to rudely say that they “can’t just keep giving me contacts” and that “you said you bought contacts from us but you didn’t”. I told her I definitely did not say that and that I hadn’t had the chance to order contacts from their quote that came in last night as it was Christmas Eve and we were currently wrapping presents for our kids and celebrating my husbands birthday. I’d like to add that I would have happily paid for the addition 5 pairs of contacts, had they asked. I’m not sure if I want to order however many months worth of these contacts because they’re making my eyes very dry, so I’m not ready to order a large quantity. Don’t worry, though. After this I won’t be buying any from you. Kaylani was incredibly awful on the phone, spoke over me, raised her voice to which I matched and then I told her to forget it. It would have been nice if that had been the end, but then Sara the manager called me back and my husband answered the phone. She demanded to speak to me and my husband flat out said no. Sara, how you became the manager of anything astounds me. Kaylani, you’re just abrasive and rude. Good luck to anyone who chooses this location, we’d highly advise against it.","updateTime":"2025-12-24T23:49:56.405002Z"},{"reviewer":"Sharon Goldberg","starRating":"FIVE","comment":"Sara provided the most personalized experience and customized my purchase. I couldn’t be happier.","updateTime":"2025-12-10T01:08:42.681925Z"},{"reviewer":"courtney kurth","starRating":"ONE","comment":"The customer service was absolutely terrible. One young lady with long brown hair was extremely rude and seemed to have no knowledge of her job or how insurance works. It takes a lot for me to leave a one-star review, but she is the sole reason for it! She was SO rude!","updateTime":"2025-11-26T23:27:21.537032Z"},{"reviewer":"Jennifer Morris","starRating":"FIVE","updateTime":"2025-11-06T15:03:26.820661Z"},{"reviewer":"Yeancy","starRating":"FIVE","updateTime":"2025-10-07T16:40:16.009276Z"},{"reviewer":"Matthew Parrish","starRating":"FIVE","comment":"Sara was very knowledgeable and accommodating. She helped me to receive my glasses overseas, as I was only in America for a short time. I highly recommend Pearle and Sara in Colorado Springs.","updateTime":"2025-10-02T18:37:55.451499Z"},{"reviewer":"Ed Martin","starRating":"FIVE","comment":"The best of the best Sara was fantastic help to me on my meta raybans","updateTime":"2025-08-15T15:39:14.276824Z"},{"reviewer":"Adam Mullins","starRating":"FIVE","comment":"Friendly, knowledgeable staff!","updateTime":"2025-08-14T16:41:30.588981Z"},{"reviewer":"Steve Carlswell","starRating":"FIVE","comment":"Hands down the best experience I’ve ever had getting my eyes checked! The team here is not only knowledgeable but genuinely kind and personable. They take the time to listen, answer every question, and make the whole process stress-free. They were able to get me in quick and get me and my family set up for another appointment. You can tell they truly care about their patients. With service like this, I wouldn’t think of trusting my vision anywhere else in Colorado Springs.","updateTime":"2025-08-14T16:22:52.517133Z"},{"reviewer":"Elijah La Francis","starRating":"FIVE","comment":"The staff here is absolutely amazing! From the moment I walked in, they made me feel welcome, cared for, and valued. Everyone was friendly, patient, and truly went above and beyond to make sure I got exactly what I needed. The level of service here is unmatched, and because of how well I was treated, I’ll never go anywhere else for my eye care. Pearle Vision in Colorado Springs has definitely earned a lifelong customer!","updateTime":"2025-08-14T16:20:30.671985Z"},{"reviewer":"Donna","starRating":"FIVE","comment":"The staff at Perle Vision are friendly and knowledgeable. Their products are of the highest quality at a fair price. I would definitely recommend this company for all eye ware needs.","updateTime":"2025-08-14T13:22:37.671493Z"},{"reviewer":"Cayden Martin","starRating":"FIVE","comment":"Great service!","updateTime":"2025-08-14T01:18:09.753678Z"},{"reviewer":"Komiko Smith","starRating":"FIVE","comment":"Every experience I’ve had at this location has been nothing but amazing from the staff to the treatment they give! They always get you in super quick and they’re always so friendly and happy to help out, especially KaiLani she has such a good and positive attitude when it comes to what she does! 10 out of 10 experience!","updateTime":"2025-08-13T22:16:46.748632Z"},{"reviewer":"Kai Lani Smith","starRating":"FIVE","updateTime":"2025-08-13T20:38:42.607166Z"},{"reviewer":"Paige Jarrell","starRating":"FIVE","comment":"Kai lani was very helpful and professional I love this place will be where I go to get glasses and contacts from now on","updateTime":"2025-08-13T20:35:31.796074Z"},{"reviewer":"Kelley Mammenga","starRating":"FIVE","comment":"The Manager Sara was so helpful with all my needs. She was very knowledgeable. I could tell that she truely cared. I","updateTime":"2025-08-13T18:39:25.361587Z"},{"reviewer":"Joyce Trevillian","starRating":"FIVE","comment":"The staff was professional and very helpful with my needs.","updateTime":"2025-08-13T17:27:05.663101Z"},{"reviewer":"Brandi Wilson Haag","starRating":"FIVE","comment":"Great service by the whole staff!!!","updateTime":"2025-08-03T02:27:23.210677Z"},{"reviewer":"Michaelan Apted","starRating":"FIVE","comment":"Needed a pretty last minute appointment, and they were able to get me a prescription and glasses all in the same day while being incredibly accommodating and nice. Every member of their staff was super super wonderful and knowledgeable","updateTime":"2025-05-24T21:01:20.426082Z"},{"reviewer":"Ginger Coleman","starRating":"TWO","comment":"Dr- amazing\nFront desk lady - amazing\nGuy who did the precheck- amazing\n\nHere is where is all went wrong. The check out lady (Lei Lani?). Horrible, awful, no good. She couldn’t be bothered to simply be nice. But on top of that couldn’t be bothered to breakdown the pricing of the services. I went from $49 to $208 and her attitude when I asked why pissed me off. To where I only paid for the copays. Also on the intake form it asked if I wanted the picture for $39 yes/no. I selected no -they still did it and still charged and this lady argued with me there was a yes/no on the intake form. At that point I was done and left.\n\nI’ll come back for the doctor but will not buy glasses there","updateTime":"2025-05-24T20:26:55.150833Z"},{"reviewer":"Danny","starRating":"FIVE","comment":"The staff are very responsive and very easy to talk to. But by far Dr. John Mileski is the best optometrist I've ever had. You can clearly see (don't mind the pun) he loves his job and it shows in how he conducts himself during our appointments with him. He talks fast but makes sure we understand what he's talking about. I don't have kids but I can easily see him treating kids with ease, they would love him! Cannot recommend going to Dr. Mileski enough.","updateTime":"2025-04-30T00:27:12.434981Z"},{"reviewer":"A. M.","starRating":"FIVE","comment":"Got my eyes checked a few days ago, everything went very well.\n\nThey're all pretty high energy here! It was my first eye appointment ever, so the energy was nice, made the whole thing exciting.\n\nFollow-up: My second appointment went well as well.","updateTime":"2025-04-16T17:01:14.160049Z"},{"reviewer":"Susie Marston","starRating":"FIVE","comment":"They were very professional and helpful for both my husband and myself. We both bought glasses and Sara was just so pleasant to work with thru the process.","updateTime":"2025-04-15T21:28:05.504310Z"},{"reviewer":"Louis","starRating":"FIVE","comment":"Pearl Vision has always taken great care of my whole family, they have a large selection of glasses andthey take great care of us every time","updateTime":"2025-04-12T20:59:15.511056Z"},{"reviewer":"James Dean","starRating":"FIVE","updateTime":"2025-04-02T18:59:57.128022Z"},{"reviewer":"John Coffin","starRating":"ONE","comment":"Only $959 for a pair of glasses with a $139 frame!","updateTime":"2025-04-02T00:47:27.119278Z"},{"reviewer":"Lauren Peña","starRating":"FIVE","updateTime":"2025-03-25T20:17:35.422083Z"},{"reviewer":"KD Thomas","starRating":"FIVE","comment":"I had a good experience at Pearle Vision located at 1268 Interquest Pkwy, Suite 120, Colorado Springs, CO 80921.\nI was able to get an appointment in just a couple days.\nFrom the moment I walked in, the staff was friendly and professional. Office is clean and welcoming!\nSara, the Optician, was kind and attentive, making sure that all my concerns were addressed. Kailani, another Optician provided prompt and efficient service, making the process easier and stress-free. Super nice people. I have also been working with Alex, who is a great Optician.\nDr. John Mileski, with over 21 years of clinical experience, was thorough and patient, taking the time to explain everything in detail.\nDr. Mileski’s expertise and professionalism were evident throughout my visit. He provided clear explanations and answered all my questions. I understood my eye health and the best options for my vision needs.\nScheduling was easy and flexible, and the team was very accommodating when I needed multiple visits to get the right lenses. Even when I broke my glasses while waiting for a lens replacement, they went out of their way to assist me. When my initial lenses didn’t work, they replaced them with better options.\nThey offer a wide variety of frames making it easy to find a pair of glasses. If you're looking for designer frames, this is the place to find them! They have an amazing selection of designer frames. #Dolce&Gabbana & #Versace and too many others to list.\n#ColoradoSprings #ColoradoSpringsCO #ColoradoSpringsOptometrist\n#BesteyedoctorinColoradoSprings\n#HighlyRecommended #EyeExam\n#Bestplacetobuyglasses","updateTime":"2025-03-25T19:42:19.881747Z"},{"reviewer":"Jessica Eastwood","starRating":"FIVE","updateTime":"2025-03-25T19:24:05.464177Z"},{"reviewer":"Johnny Lujan","starRating":"FIVE","comment":"⭐️⭐️⭐️⭐️⭐️","updateTime":"2025-03-15T21:57:12.750621Z"},{"reviewer":"Janille Lujan","starRating":"FIVE","updateTime":"2025-03-14T19:13:01.229347Z"},{"reviewer":"Susan Gossner","starRating":"FIVE","comment":"I worked with Tamira to pick out my first pair of glasses that I've ever owned. I was nervous about choosing the perfect pair. She took the time to guide me to finding the right frames. She considered my face size, shape, my natural skin and hair coloring. I was looking for something that would be classic and flattering. I am very pleased with the results!\n\nI picked up my new glasses and Kai Lani helped to make sure the adjustment was done perfectly! She was so helpful!\nI highly recommend the team at Pearle Vision!","updateTime":"2025-03-08T20:01:32.691560Z"},{"reviewer":"Clay Marston","starRating":"FIVE","comment":"The staff was extremely helpful and courteous. Sara did a wonderful job of explaining options and the benefits within our insurance. Will definitely return.","updateTime":"2025-03-07T14:01:36.558132Z"},{"reviewer":"Patrice Schauer","starRating":"FOUR","comment":"On time, which is important to me. Caring practice. Very efficient and Sarah Ian’s the Sr. Are amazing! Glasses always are ready quickly.","updateTime":"2025-03-01T20:07:08.302204Z"},{"reviewer":"Frannie","starRating":"FIVE","comment":"Exceptional service and very informative and helpful staff.","updateTime":"2025-02-25T19:42:43.423572Z"},{"reviewer":"Margaret-Marie Miles","starRating":"FIVE","comment":"Very nice staff and the dr was very good","updateTime":"2025-02-17T23:19:12.717195Z"},{"reviewer":"Toby Lyn Bertch","starRating":"FIVE","updateTime":"2025-02-17T20:27:14.862533Z"},{"reviewer":"Eileen Martinez","starRating":"FIVE","comment":"Professional friendly employees. I had a great experience!","updateTime":"2025-02-06T00:30:16.790251Z"},{"reviewer":"Danielle Lea","starRating":"FIVE","comment":"The entire staff is extremely welcoming and friendly. They prices a good and my new glass were ready very quickly.","updateTime":"2025-01-29T18:40:00.131323Z"},{"reviewer":"Deborah Tagliaboschi","starRating":"FIVE","comment":"The staff was caring and courteous. The eye tester was very friendly while explaining all the tests and ensuring I was comfortable before each one. The Dr was very efficient and gave me the time I needed to make decisions.","updateTime":"2025-01-29T18:04:56.807853Z"},{"reviewer":"Taegan Kïrk","starRating":"FIVE","updateTime":"2025-01-28T22:20:23.408794Z"},{"reviewer":"Alden Fears Nate","starRating":"FOUR","comment":"The eye exam was really good I was able to find out what change I needed in order to see.\nThe staff and doctors are nice and very professional, very helpful, I'm looking forward to getting my new glasses here.","updateTime":"2025-01-23T21:31:10.238052Z"},{"reviewer":"victor arroyo","starRating":"FIVE","comment":"Welcoming staff and very professional! Took care of our eye needs! Great Dr. too!","updateTime":"2025-01-18T23:27:57.062394Z"},{"reviewer":"The De La Vega Foundation - CEO Pro-Tempore","starRating":"FIVE","comment":"Pearl Vision provided exceptional service and professionalism during our visit. The team went above and beyond to accommodate my 3 special needs, creating a comfortable and welcoming environment. They were knowledgeable, efficient, and offered a wide selection of quality products. I’m incredibly happy with the results and highly recommend them to anyone looking for outstanding care . Thank you for your dedication.","updateTime":"2024-11-27T21:29:56.566103Z"},{"reviewer":"Sandy Mileski","starRating":"FIVE","comment":"The employees at Pearle Vision gave me exceptional service.","updateTime":"2024-10-30T05:06:59.586156Z"}]