[{"reviewer":"Audrey Plata","starRating":"FIVE","comment":"Tiffany and Autumn were so kind and helped me pick the perfect glasses that fit me. This place had so many options, will probably go back and get another pair!","updateTime":"2026-02-20T04:02:25.485838Z"},{"reviewer":"Mae DiLoretto","starRating":"FIVE","comment":"Tiffany is very helpful and knowledgable. Very professional in dealing with customers, you can tell she loves her job and she does it well.","updateTime":"2026-02-20T03:55:17.444786Z"},{"reviewer":"Casey Stephrns","starRating":"FIVE","comment":"My appt over all was great! Tiffany helped me pick out glasses. I had to many choices and I needed an opinion. She was very friendly and helpful. I was impressed with all the information I was given for warranty and care of my new glasses. Would absolutely recommend this location all around. The entire staff was kind and helpful.","updateTime":"2026-02-19T21:53:24.134723Z"},{"reviewer":"fitzgerald walton","starRating":"FIVE","comment":"I received my sunglasses on time and the customer service was great!","updateTime":"2026-02-19T19:46:29.848083Z"},{"reviewer":"Gail Gantiga","starRating":"FIVE","comment":"Autumn and Tiffany are awesome!!! They were very helpful and patience 🤎🤎🤎","updateTime":"2026-02-19T02:11:34.354174Z"},{"reviewer":"Nadine Malazarte","starRating":"FIVE","comment":"Thank you Autumn! Great service!","updateTime":"2026-02-18T06:22:37.600683Z"},{"reviewer":"TTAP","starRating":"FIVE","comment":"Thank you Autumn and Tiffany for your help","updateTime":"2026-02-17T01:30:37.897818Z"},{"reviewer":"ShawnIsaac Norton","starRating":"FIVE","comment":"Tiffany and Lauri were both great! Super nice and amazing staff! They were great to talk with and helpful when searching for styles.","updateTime":"2026-02-16T02:47:38.594359Z"},{"reviewer":"Ross Martin","starRating":"FIVE","updateTime":"2026-02-14T22:19:32.819936Z"},{"reviewer":"Jay Etzenbach","starRating":"FIVE","comment":"Tiffany is always there with a smile, willing to take care of any concerns that I have.","updateTime":"2026-02-13T00:11:59.477717Z"},{"reviewer":"Mae Stinnett","starRating":"FIVE","comment":"Thank you! I can finally see again. Linh, Autumn and Tiffany are great staff and knowledgeable with their craft!","updateTime":"2026-02-12T04:01:11.958385Z"},{"reviewer":"kevin clark","starRating":"FIVE","comment":"I just visited The Pearle Vision center at Navy Exchange on Bougainville at Pearl Harbor, Hawaii And I had Dave assist me with some very quick glasses that I got bent over time. He did a terrific job in fixing all of the weird bends of my glasses. He did this in a quick period of time and was Very patient with me. I thank Pearl Vision and Dave for a very pleasant and successful fixing of my glasses. I would definitely recommend Pearle Vision to all of my friends who need glasses.","updateTime":"2026-02-10T23:10:26.749857Z"},{"reviewer":"Jj H","starRating":"FIVE","comment":"Tiffany helped to adjust my glasses so they are comfortable.","updateTime":"2026-02-06T00:44:50.601432Z"},{"reviewer":"jocelyn tabion","starRating":"FIVE","comment":"Great experience, Tiffany was a big help not only with glasses but what was wrong with them and what she did to fix them.","updateTime":"2026-02-05T21:21:29.573694Z"},{"reviewer":"Olga Turley","starRating":"FIVE","comment":"I am visiting Oahu and got my computer glasses broken. The lens separated from the nose-piece on my prescription rimless titanium Silhouette glasses. I searched the web regarding fixing them, called around, went to a couple of places to no avail. They would give me hope over the phone only to tell me they couldn’t fix them when I stopped by in person. I was so lucky to discover Pearle Vision. Their optician Dave did a wonderful job on fixing my problem. Quick, professional, no appointment needed. And he also gave a professional advice on what to do so the frame issue won’t happen again. Thank you, Dave!","updateTime":"2026-02-03T17:21:58.833780Z"},{"reviewer":"Nicholas Davis","starRating":"FIVE","updateTime":"2026-02-01T21:11:16.269443Z"},{"reviewer":"PJ","starRating":"FIVE","comment":"It was a quick stop through to obtain new transition glasses. Autumn assisted me and was awesome. She was extremely helpful and professional and listened to what I needed. They work with insurance and provided all the options available. It was a pleasure working with her and the Pearle team. Thank you!","updateTime":"2026-01-26T17:07:25.174263Z"},{"reviewer":"Paul William","starRating":"FIVE","comment":"Dave was awesome! Very professional, courteous, and took time to explain everything. Also, took care of me during the fitting once my glasses arrived. Definitely will see him again.","updateTime":"2026-01-25T22:08:37.509129Z"},{"reviewer":"ROBERT YOKONO","starRating":"FIVE","comment":"Outstanding customer service from Lauri! She made me feel like a trusted friend and I would highly recommend her to anyone who asks about Pearl Vision.","updateTime":"2026-01-22T23:47:14.897857Z"},{"reviewer":"Angel Torres","starRating":"FIVE","comment":"Never have I had a bad experience, always a great atmosphere and always great to ask anything no matter how silly/ minor the question! All thanks to Tiffany! Keep up the great work!","updateTime":"2026-01-22T19:33:58.043315Z"},{"reviewer":"Wendy Ann Garcia","starRating":"FIVE","comment":"Tiffany has always been a very polite and trustworthy person when I go to Pearl Vision @NEX Honolulu. She's always been a great knowledgeable salesperson. Always giving me advice on how to care for my optical needs. She's the reason I always know my needs are met. Thanks Tiffany 🤙","updateTime":"2026-01-21T22:28:00.425189Z"},{"reviewer":"jim shyer","starRating":"FIVE","comment":"Autumn was extremely helpful and pleasant. She's a credit to great customer service!\n(Pearl Harbor NEX location)","updateTime":"2026-01-21T22:17:11.303774Z"},{"reviewer":"Kaimi Seu","starRating":"FIVE","comment":"The attendant Dave fixed my glasses for free it was friendly and fast thanks Dave","updateTime":"2026-01-20T23:23:53.853287Z"},{"reviewer":"Miyuki Saruwatari","starRating":"FIVE","comment":"Laurl was warm and friendly from the start. I had a lens that had popped out and she was thorough in her questions, provided her knowledge and expertise - even going above and beyond and ensuring the glasses were even and helping to improve the over all fit. Excellent customer service! Even though she repaired it without any cost - I’ll definitely come back again to see their selection! Would absolutely come back to this location.","updateTime":"2026-01-20T21:37:43.254478Z"},{"reviewer":"Lily Grimm","starRating":"FIVE","comment":"I want to thank Lauri and Tiffany for the amazing help and wonderful service they provided! It’s been a long time since I’ve had glasses and I’m really happy with them. They adjusted the fit for me until it was perfect and told me how to take care of them so they wouldn’t be damaged. Amazing job 10/10 would go with them again!","updateTime":"2026-01-19T23:59:01.094341Z"},{"reviewer":"Robert Hall","starRating":"FOUR","comment":"Super friendly staff…Autumn went above and beyond helping me out!","updateTime":"2026-01-17T00:44:23.169887Z"},{"reviewer":"Joe Barrett","starRating":"FIVE","updateTime":"2026-01-14T06:39:20.376473Z"},{"reviewer":"Joseph Salkowski","starRating":"FIVE","comment":"Tiffany was very helpful and pleasant. She went out of her way to make sure my requests were met.","updateTime":"2026-01-13T22:10:47.392374Z"},{"reviewer":"Troy","starRating":"FIVE","comment":"Lauri was super helpful. She was very courteous and helped to adjust my glasses perfectly.","updateTime":"2026-01-11T02:13:20.399682Z"},{"reviewer":"Johnny Cash","starRating":"FIVE","comment":"Tiffany and her co workers helped me find the solution for glasses and helped me get introduced to the world of vision/eye care showing me many different options available","updateTime":"2026-01-10T21:15:50.909136Z"},{"reviewer":"C Ching","starRating":"FIVE","comment":"Overall great experience at Pearle Vision! It was my daughter’s first time getting glasses and we were nervous. Dave helped me on the phone prior to our visit & gave us a lot of good information. Tiffany was so nice and friendly when we came to the store, my daughter really liked her and felt so excited to try on some glasses. Tiffany also gave us a lot of good information about insurance and different coverages for the future. Dave helped us get measured and explained the different promotions to best fit our budget.\n\nI loved that no one rushed us and helped us when we needed it. Tiffany and Dave were also so understanding about our situation (budget-wise) and also that I had to take care of my 2 little boys during the visit. We received the glasses order really quick and my daughter is so excited to wear them and see the board at school! Mahalo Pearle Vision!","updateTime":"2026-01-08T08:18:31.894459Z"},{"reviewer":"Marina Bermudez","starRating":"FIVE","updateTime":"2026-01-07T03:48:49.093943Z"},{"reviewer":"Monika M","starRating":"FIVE","comment":"Tiffany was incredibly helpful, knowledgeable and diligent. Great customer service all around.","updateTime":"2026-01-07T00:35:54.108460Z"},{"reviewer":"Daniel Escalante","starRating":"FIVE","comment":"Just needed a lens swap and helped even though it wasn't their original product. Really athleticism the help from Tiffany and Dave. Was in and out in less than 5 minutes.","updateTime":"2026-01-06T23:20:36.331215Z"},{"reviewer":"Sheldon Cadoy","starRating":"FIVE","comment":"Amazing service. Was able to get my glasses ordered since mine were outdated and all scratched up. Quick and easy process. Tiffany and Dave took awesome care of me. Definitely will be back for all my prescription glasses needs.","updateTime":"2026-01-06T04:11:06.933120Z"},{"reviewer":"Maria Rivera","starRating":"FIVE","comment":"Tiffany was extremely nice and helpful and funny. Provided excellent service.","updateTime":"2026-01-05T22:47:46.338279Z"},{"reviewer":"Felix Rivera","starRating":"FIVE","comment":"Tiffany was professional, nice, funny and extremely helpful. Awesome service","updateTime":"2026-01-05T22:47:38.995212Z"},{"reviewer":"DK Tallman","starRating":"FIVE","comment":"Went in to get my Daughters Glasses adjusted and Dave after being both professional and polite to an older lady help my daughter and ensured her glasses fit her perfectly and that she was happy! Thank you Dave for the help!","updateTime":"2026-01-04T23:07:20.810358Z"},{"reviewer":"Hamilton Rullan","starRating":"FIVE","comment":"Autumn was awesome!! She helped me get my glasses right and gave me an amazing customer service. Felt welcome and was treated with joy and happiness. Great and amazing service","updateTime":"2026-01-02T21:20:32.702996Z"},{"reviewer":"Cheree Delgado","starRating":"FIVE","comment":"Tiffany and Dave was a pleasure to work with. They both were very informative and helpful.","updateTime":"2025-12-30T22:38:29.351412Z"},{"reviewer":"Jerry Gutierrez","starRating":"FIVE","comment":"I want to personally thank Dave for his attention and VIP service. Fast professional service. There was zero wait time to benefit from Pearle Vision’s promotional pricing. I am very satisfied with my new glasses and the experience. Mahalo!","updateTime":"2025-12-30T07:30:58.228565Z"},{"reviewer":"jimbo bigcastle","starRating":"FIVE","comment":"This is the first review I have ever written.  I was so impressed with the customer service at Pearle Vision that everyone needs to know!\n\nLaurie greeted me when I entered and pointed guided me to the type of frames I was interested in.  Then she let me alone for awhile.  No hard sell or re direct.  I know she was watching as I narrowed the choice of frame she showed up and assisted.\n\nTwo different styles and she let me know which frame complimented my face better.\n\nTiffany also assisted with insurance information!  They work fabulously as a team.\n\nIf you are looking for a pair of glasses Laurie and Tiffany are knowledgeable, super friendly and attentive.  You cant go wrong!  Best retail experience ever.\n\nAlso Pearle Vision frames are laid out in men’s and women’s section not like the other crafter stores.\n\n5 stars from me!","updateTime":"2025-12-30T03:46:03.149016Z"},{"reviewer":"Christina Kent","starRating":"FIVE","comment":"Autumn, Tiffany, and Dave helped me get through my paralyzing indecision on which frames to pick. I am happy with the frames I got! They also handled a prescription mistake (by the optometrist, not Pearle Vision) with no issues at all!","updateTime":"2025-12-30T00:55:06.581039Z"},{"reviewer":"Sarah Scarborough","starRating":"FIVE","comment":"Tiffany is always super friendly and helpful! She answers any question you may have in great detail. If she doesn't have the answers on hand, she's quick to find them. Recommend going here for her help alone :)","updateTime":"2025-12-29T23:52:45.861901Z"},{"reviewer":"Jonelle Oshiro","starRating":"FIVE","comment":"Laurie and Tiffany are very knowledgeable and helpful. They helped to make suggestions on frames and did not rush us at all. They knew that we needed to use our insurance and took time to explain each option. We have never had such great service. We will definitely be back again, and it's because of their smiling faces and authentic aloha spirit.","updateTime":"2025-12-29T03:11:58.937044Z"},{"reviewer":"Bcrmm","starRating":"FIVE","comment":"Tiffany and Dave were AMAZING.\nThey were quick, efficient, informative, and did it all with a smile!","updateTime":"2025-12-28T23:55:56.729267Z"},{"reviewer":"Nataliya G","starRating":"FIVE","comment":"From my son (12 y.o.):\nDave was a very nice and thoughtfull worker. We came in to get my glasses tightened and he did them without a second thought.","updateTime":"2025-12-26T23:39:51.954179Z"},{"reviewer":"FRANCINE HUTCHISON","starRating":"FIVE","comment":"Dave was the best in supplying info on eyeglasses and eye care. The courtesy was unmatched and hard to find in our rushed society today. So comfortable to talked over concerns about eye care. Would recommend him to all my friends and family.","updateTime":"2025-12-25T03:31:28.455462Z"},{"reviewer":"Joshua Torres","starRating":"FIVE","comment":"Was needing new frames after my old ones got lost and received exceptional and phenomenal help from Lauri in guidance for some new frames as well as fixing up my old frames and providing extra beneficial information on my eyewear. Thank you so much for all the help will definitely return in the future for further purchases and questions. Best service I’ve had when purchasing for glasses !!","updateTime":"2025-12-25T00:44:54.517289Z"},{"reviewer":"Valerie Cruz","starRating":"FIVE","comment":"I visited Pearle Vision at NEX for a new pair of prescription glasses. Lauri assisted me and she’s very helpful and has a pleasant personality. Dave and Tiffany also helped me with the fitting and made sure I feel comfortable with my new glasses. Wonderful staff!","updateTime":"2025-12-24T22:46:44.886562Z"}]