[{"reviewer":"Noel Peralta","starRating":"FIVE","comment":"Big shoutout to Lauri let me tell you something , went above and beyond and was very welcoming and even helped right til closing , would definitely be coming back for any glasses issues.","updateTime":"2025-12-16T04:06:39.245172Z"},{"reviewer":"Brooklynn Barnes","starRating":"FIVE","comment":"Tiffany was so helpful and such a vibe- such a great first experience, will definitely be back ❤️","updateTime":"2025-12-15T02:24:36.230640Z"},{"reviewer":"Rai Mnd","starRating":"FIVE","comment":"I had an excellent experience at Pearle Vision inside the Pearl Harbor NEX, thanks to Lori. She was incredibly kind, patient, and professional throughout the entire process. Lori took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable and confident with my choices.\n\nHer attention to detail and genuine care truly stood out, and she went above and beyond to make sure I was taken care of. Customer service like this makes a huge difference, and it’s clear she takes pride in her work.\n\nThank you, Lori, for making my visit such a positive experience. I highly recommend asking for her if you visit this location!","updateTime":"2025-12-15T01:07:02.323749Z"},{"reviewer":"tomo hegarty","starRating":"FIVE","comment":"Dave and Tiffany helped me getting my new glasses. Dave was knowledgeable about insurance and very helpful.","updateTime":"2025-12-13T04:15:42.360229Z"},{"reviewer":"Marty","starRating":"FIVE","comment":"Very Quick production of optical fabrication.","updateTime":"2025-12-13T03:06:28.637775Z"},{"reviewer":"Chris Deezle","starRating":"FIVE","comment":"Autumn and Tiffany are the bomb and they are the realist baddies in the shop PERIOD!!!\nVery knowledgeable!!!!!","updateTime":"2025-12-12T00:15:43.112639Z"},{"reviewer":"Susan Kruse","starRating":"FIVE","comment":"Visited the NEX store while on vacation in HI. My old glasses were in really bad shape. Dave took them and fixed them so that I could wear them home. He earned an A+. Great customer service and great results!","updateTime":"2025-12-11T06:11:29.876815Z"},{"reviewer":"Blaze Takemoto","starRating":"FIVE","comment":"Tiffany did a great job letting me know about the protection plan. Bought one for my gen 2 Meta Glasses and can’t wait for them to come in.","updateTime":"2025-12-11T02:10:04.533417Z"},{"reviewer":"Casey Wilson (Casey Jane)","starRating":"FIVE","comment":"Absolutely recommend giving your business to this location! Yesterday I brought my elderly mother in for an annual exam and fitting for new glasses. The entire team was incredibly patient, answered all of her questions, and did not make her feel rushed at all! Tiffany was quite the highlight of the entire experience as she was amazing working through God only our financial situation, our needs, insurance, and durability of the product. She never once tried to upsell us on a product, answered all my mom‘s questions, was able to get a few less expensive options that might work better for her in the long run, and made sure she had all of our follow up information for when our glasses are ready.","updateTime":"2025-12-10T21:50:51.082638Z"},{"reviewer":"Christine Collyer","starRating":"FIVE","comment":"Tiffany was very patient and explained everything very well to me which I appreciated. Wonderful experience!","updateTime":"2025-12-10T20:46:07.233077Z"},{"reviewer":"Louis Espinosa","starRating":"FIVE","comment":"Tiffeny is the best. She actually not only saved us $ on glasses. But helped us decide on the right vision care program, She deserve a raise.","updateTime":"2025-12-10T03:39:57.488935Z"},{"reviewer":"Marie Espinosa","starRating":"FIVE","comment":"Tiffany was great help with my purchase. Appreciate all the information she provided…\nShe needs a promotion… thank you","updateTime":"2025-12-10T03:37:24.299360Z"},{"reviewer":"Jennifer McMurtry","starRating":"FIVE","comment":"Dave was quick to offer his assistance in straightening my frames. He was upfront about the possibility of my frame breaking but I after he said carefully remove the lenses I felt ok with moving ahead. My old frames are like new… not crooked and don’t slide off my face. Very happy with his assistance.","updateTime":"2025-12-10T02:18:27.951862Z"},{"reviewer":"A Google User","starRating":"FIVE","comment":"Dave did an excellent job job and he is very nice!","updateTime":"2025-12-09T22:26:23.537393Z"},{"reviewer":"Robert Dees","starRating":"FIVE","comment":"Dave at the NEX Pearl Harbor Pearle Vision fixed my glasses quickly and for a very low price. He explained the options and carried out effective repairs. Excellent help!","updateTime":"2025-12-09T03:48:32.559579Z"},{"reviewer":"Killacapri","starRating":"FIVE","updateTime":"2025-12-08T19:36:00.595271Z"},{"reviewer":"Brianna Jureidini","starRating":"FIVE","comment":"Tiffany was super helpful and quick even when she was the only one working at the time.\n\nMahalo!","updateTime":"2025-12-08T00:38:57.384312Z"},{"reviewer":"Christina Hines","starRating":"FIVE","comment":"Tiffany is the very best!! Knowledgable. Warm. Fashionable.","updateTime":"2025-12-08T00:25:46.501597Z"},{"reviewer":"Anthony Allen","starRating":"FIVE","comment":"Tiffany and Dave were great in assisting me\nto find the right glasses. A quality product at a reasonable price and professional service.","updateTime":"2025-12-07T17:55:16.701926Z"},{"reviewer":"Dan Deamon","starRating":"FIVE","comment":"We were at the Pearl vision center in Hawaii (NEX PEARL HARBOR) Tiffany helped my wife by adjusting her glasses…for over a year my wife struggled with glasses that NEVER fit!! Within 5 minutes Tiffany completely reset her glasses, adjusted all the angles, manipulated the tilt of the lens and finally tuned the nose pieces…the smile Tiffany put on my wife’s face was priceless!!!! Tiffany, you are awesome 👏 😊","updateTime":"2025-12-07T07:49:01.380326Z"},{"reviewer":"Rebekah Cabal","starRating":"FIVE","comment":"I’ve come into this Pearle Vision twice, roughly a year apart in time frame. Tiffany helped me pick sunglasses almost a year ago and one of the guys (whose name I don’t recall ‘cause it was a year ago) checked me out and it was a very painfree experience (even at the end of the year before benefits expire and during holidays.) I came back again this year and recognized the same woman who helped me last year so I had no qualms about asking her to help me because I remember her face and that she was able to help me find some good looking glasses. Tiffany was able to help me narrow it down to some options and was the tie breaker for when I asked spouses input. The facility was clean and had several options for frames, including some of the newer types of frames with built in speakers and video. The lens buying portion was simple and Tiffany was able to better explain some recommendations for my eye insurance before open season ends and recommend some lens add ons.\nI think Tiffany has helped my glasses buying experience for the last two years to be pleasant and it hasn’t felt like a chore; I won’t dread it when I go back in a year and I look forward to working with the crew at Pearle Vision.","updateTime":"2025-12-07T05:39:46.116328Z"},{"reviewer":"Bella","starRating":"FIVE","comment":"Tiffany was amazing - explained everything clearly and was so very helpful. The team was also great and helped my other family members.","updateTime":"2025-12-06T05:44:02.635668Z"},{"reviewer":"LMI Pahulu","starRating":"FIVE","comment":"We just got in from Australia and Lauri was so wonderful to help my daughter with her glasses as they were so loose and falling off - all done in less then 2mins. Wonderful service and so kind - she took care of us with everything else we needed. Thanks so much Lauri!","updateTime":"2025-12-06T03:10:07.864137Z"},{"reviewer":"Warren D. Brown Sr.","starRating":"FIVE","comment":"Amazing customer service!\nToday, I walked into Pearle Vision and was warmly greeted by Tiffany. She quickly found a solution to my problem—a painful nose pad on my glasses. She repaired my glasses and even made additional adjustments, all within five minutes.\n\nHer willingness to help truly brightened my day. This is the kind of customer service that turns a customer into a lifelong customer.\n\nThank you, Tiffany!","updateTime":"2025-12-06T01:37:14.115386Z"},{"reviewer":"Dinah Basco","starRating":"FIVE","comment":"Tiffany and Lauri were amazing! We talked about insurance, benefits, and all styles of frames for daily glasses and sunglasses. This is the only place I will come to going forward. I’m so excited for 2026 so that I can use my new insurance they recommended and see my favorite people giving excellent service!","updateTime":"2025-12-06T01:36:35.043044Z"},{"reviewer":"Sydney Krasuski","starRating":"FIVE","comment":"Tiffany was amazing! I came it with my glasses severely crooked, she was able to help me tighten them, make them straight and gave me some great glasses care and maintenance tips. Tiffany was welcoming and pleasant to be around. She was running the store floor on her own and was able to help other customers with the best service I’ve seen in a long time. That girl for sure deserves a raise!","updateTime":"2025-12-05T22:03:06.424869Z"},{"reviewer":"Kick Dude","starRating":"FIVE","comment":"Autumn did a really god job, super friendly made the experience better.","updateTime":"2025-12-05T20:32:13.865556Z"},{"reviewer":"Lynn Brandy","starRating":"FIVE","comment":"Lauri is absolutely amazing! Thanks for all your help!","updateTime":"2025-12-05T06:46:59.151094Z"},{"reviewer":"Patrick Uejo","starRating":"FIVE","comment":"Tiffany replaced the nose pads on my girlfriend’s glasses. She had great customer service and she made my visit so quick and easy to get that done for my my girlfriend.","updateTime":"2025-12-05T00:38:19.556045Z"},{"reviewer":"Stephany Hart","starRating":"FIVE","comment":"Always great customer service! This is my second time with this Pearle Vision office getting an eye exam, updating prescriptions and glasses. The doctor and whole staff are absolutely wonderful. Lauri and Tiffany are always cheerful and friendly. It’s like talking to an old friend rather than talking to a sales person. They truly care about and enjoy their customers. Thank you ladies!","updateTime":"2025-12-04T23:40:12.332853Z"},{"reviewer":"Noah Laurent","starRating":"FIVE","comment":"I'm an Army veteran who purchased my glasses at Pearle Vision at the NEX. I am infatuated with the excellent care the employees provide! They are so educated and helpful with my purchases and concerns regarding my prescription glasses! A shoutout to Miss. Tiffany! She is such a great employee!","updateTime":"2025-12-04T23:32:47.613705Z"},{"reviewer":"GMS","starRating":"FIVE","comment":"Excellent customer service!! Eyewear specialists Autumn and Lauri went above and beyond to repair my damaged eyeglass frames. It is gratifying to encounter employees who take pride in their work and have excellent interpersonal skills. I highly recommend Pearl Vision @ NEX Pearl Harbor to anyone with eyewear needs. This business is professionally managed - high quality work and craftsmanship!","updateTime":"2025-12-03T22:55:22.050009Z"},{"reviewer":"Dupes Almighty","starRating":"FIVE","comment":"Dave was such a professional.","updateTime":"2025-12-02T03:24:23.488917Z"},{"reviewer":"Chloe Longoria","starRating":"FIVE","comment":"Dave was wonderful—very kind, and he did an excellent job repairing two pairs of my glasses.","updateTime":"2025-11-27T00:31:25.309678Z"},{"reviewer":"Cathy Azcueta","starRating":"FIVE","comment":"Just to say thank you to Tiffany!\nI came into NEX Pearl Harbor Pearle Vision and need my sunglasses adjusted.\nTo find out I was on the verge of losing a screw. Tiffany was able to fix them right away and I really appreciate her help!\nThanks again Tiffany!\nCathy","updateTime":"2025-11-26T21:55:32.288572Z"},{"reviewer":"Rochelle Rubin","starRating":"FIVE","comment":"Dave was so helpful and extremely professional. He attended to me right away with a friendly, welcoming presence. He immediately fixed my badly bent glasses frames even though I was not a customer. (I am from NY, visiting my daughter and my newborn twin grandsons!) When I retured to her home, I highly recommended this vision center to my daughter due to the excellent service, and precision of Dave's work. My glasses are perfect now! Thank you so much!","updateTime":"2025-11-26T21:10:37.944071Z"},{"reviewer":"Millie Ellis","starRating":"FIVE","comment":"Outstanding professional customer service demonstrated by Tiffany and Dave at the Navy Exchange-Pearle Vision Pearl Harbor. Thank you so much! M. Ellis","updateTime":"2025-11-26T02:51:24.410209Z"},{"reviewer":"Jay Gardner","starRating":"FIVE","comment":"Great experience ordering my new glasses. Took less than two weeks! Tiffany was awesome in helping me find the perfect pair and using my insurance to maximize my discount.","updateTime":"2025-11-24T17:37:32.411795Z"},{"reviewer":"Scott Appleby","starRating":"FIVE","comment":"Had a really great experience at Pearle Vision. Autumn, Dave, and the rest of the team were fantastic—friendly, patient, and they actually made the whole glasses-shopping process enjoyable. Autumn helped me figure out exactly what I needed without any pressure and showed me a great range of options, so I left feeling completely confident in my choice. Dave handled my final fitting and gave me a clear, thorough rundown of all the features on my new glasses. The team at this store is truly top-tier.\n\nThey made everything easy, and I walked out very happy. Highly recommend!","updateTime":"2025-11-24T04:42:14.942452Z"},{"reviewer":"Gregory Olaes","starRating":"FIVE","comment":"Ms. Tiffany was awesome to work with she described all the high tech stuff I never realized was involved in selecting frames and lenses if she ever did my type of work I’d be happy to have her on my team…. PS she’s all Aloha Nui Loa and deserves a raise no less than 30% of her salary…","updateTime":"2025-11-23T03:01:39.153606Z"},{"reviewer":"Keith Kenyon","starRating":"FIVE","comment":"Pearle Vision offers outstanding customer service. Dave helped me order my new glasses and made a perfect fit to my face a week later. These guys do business right!","updateTime":"2025-11-22T07:36:55.095896Z"},{"reviewer":"Alex Morales","starRating":"FIVE","comment":"Tiffany was a huge help! The other day we were in a bind trying to ensure my son’s contacts were ordered before the Thanksgiving holiday as we are so to go on leave. She went out of the way to go above and beyond in order to ensure we were taken care of and we left the store feeling confident that everything is exact. 10/10 service for sure! Thank you!","updateTime":"2025-11-22T03:33:55.526138Z"},{"reviewer":"Casandra Puente","starRating":"FIVE","comment":"Dave was extremely helpful with changing my daughters lens out and adjusting her frames. He was very kind","updateTime":"2025-11-20T00:45:28.316653Z"},{"reviewer":"Ariel Webb","starRating":"FIVE","comment":"Tiffany was amazing helped us so much very welcoming so was everyone else but genuinely felt welcomed in the atmosphere thank you. My daughter and I felt as if we where treated more like welcomed family then just random customers!","updateTime":"2025-11-18T05:12:17.582279Z"},{"reviewer":"Frank Aieti","starRating":"FIVE","comment":"Staff was very kind","updateTime":"2025-11-18T03:51:46.332760Z"},{"reviewer":"Ciana Rasay","starRating":"FIVE","comment":"Tiffany helped me so much with helping me understand my insurance and helping me with my options. Very friendly and feels like talking to someone Ive known a very long time!","updateTime":"2025-11-18T01:52:01.741290Z"},{"reviewer":"rich v","starRating":"FIVE","comment":"Awesome service by Dave! Thank you!","updateTime":"2025-11-17T22:11:23.051493Z"},{"reviewer":"Ferdinand Panlaqui","starRating":"FIVE","updateTime":"2025-11-16T06:43:20.175757Z"},{"reviewer":"엄정민","starRating":"FIVE","comment":"(Translated by Google) When I went to get my three-year-old daughter her first pair of glasses, I was confused and didn't know what to do. Tiffany explained everything in detail, so even after a year, I still use Pearlevision. I highly recommend it to anyone who doesn't know much about glasses and is having a hard time.\n\n(Original)\n세살 딸아이 첫 안경을 하러가서 첨이라 아무것도 몰라 당황할때 Tiffany분이 자세하게 설명해주셔서 일년이 지난 지금도 여전히 이용하는 Pearlevision 입니다.안경에 대해서 잘몰라 어려워 하신다면 적극 추천합니다.","updateTime":"2025-11-15T01:49:26.961446Z"},{"reviewer":"Suburban Gorilla","starRating":"FIVE","comment":"Tiffany was an amzing customer service representative at the NEX Pesrl Harbor Pearle Vision store. Sharp appearance. Professional. Polite and helpful. I walked in with a loose lense and she immediately helped me with a solution. She's a great Pearle Vision ambassador! Thanks Tiffany!!!!","updateTime":"2025-11-15T00:37:54.878079Z"}]