[{"reviewer":"Worst toob channel evaar !","starRating":"FIVE","comment":"Ken will go above and beyond to assist you. Fantastic customer service at this location.\nHighly recommended for all your glasses needs.","updateTime":"2025-07-30T19:26:53.528437Z"},{"reviewer":"Gordon Wolder","starRating":"FIVE","comment":"Pearl Vision in Valley West Mall has been my the only eye wear store that I’ve gone to for the past 10 years. The customer service is always exceptional. The sales staff are friendly, thorough, and knowledgeable about their lenses, frames and insurance. I really appreciate how they refer to past prescriptions to make sure they are consistent with previous ones. As a matter of fact last year they caught an inconsistency in my prescription where in all my previous prescriptions I had a stigmatism that wasn’t accounted for on my current one and after going back to my doctor it was corrected. This is why I continue coming back, attention to detail matters. Thank you Pearl Vision!","updateTime":"2025-06-21T17:25:35.285729Z"},{"reviewer":"donald hawkins","starRating":"FIVE","comment":"Couldn't be happier with the product (Ray Ban sunglasses), price and service. Greg was professional, friendly and helpful in every way. Don't overlook this store in the lower level of the Valley West Mall!","updateTime":"2025-04-25T20:42:44.653901Z"},{"reviewer":"Mike Miller","starRating":"FIVE","comment":"Fast and best service. I have gone back several times.","updateTime":"2025-04-03T19:28:17.479600Z"},{"reviewer":"Gary Brewer","starRating":"FIVE","comment":"Excellent service and an excellent selection of eyeglasses.","updateTime":"2025-03-29T00:01:27.925932Z"},{"reviewer":"Mary LaCombe","starRating":"FIVE","comment":"Greg is AMAZING!\n\nHe is friendly, knowledgeable, kind, funny and made my eyeglass purchasing experience so easy. When I went back later for a copy of my receipt, he was more than willing to help.\n\nI will definitely go back to see Greg when I purchase my prescription sunglasses.","updateTime":"2025-03-26T15:14:34.661252Z"},{"reviewer":"Noah Sloan","starRating":"FIVE","updateTime":"2025-03-08T22:09:07.498808Z"},{"reviewer":"Nate Reagen","starRating":"FIVE","comment":"I now refer to Greg as 'the oracle' because going there felt like it was a little out of a sci-fi story. You walk through the apocalyptic mall (empty storefronts) to reach Greg who's the only employee there -- and wow he really knows his stuff! This was my fourth attempt at progressive glasses and with Greg's (many) years of experience and attention to detail, he was confident even when I had my doubts. Now that I have my progressives, they've honestly improved my quality of life. I'm so excited to be able to see (super) clearly both near and far! I haven't taken them off since I got them. Thank you so much Greg (the oracle!) and I highly recommend!!","updateTime":"2025-02-09T18:37:27.877565Z"},{"reviewer":"Deb Wear","starRating":"FIVE","comment":"We've been going here for a few years now because of Greg. Very nice guy, and patient as there is three of us when we walk in. He greets everyone even when he has a lot of people in there. He will make sure you get the most out if your benefits. He definitely knows his stuff about eyewear.","updateTime":"2025-02-04T14:02:59.173746Z"},{"reviewer":"Christopher Madsen","starRating":"FIVE","comment":"Always a great experience at this store. The store manager does a great job!\n*****","updateTime":"2025-02-02T00:25:47.375690Z"},{"reviewer":"Rachel Henry","starRating":"FIVE","comment":"Greg is extremely talented at his job! I have worn glasses for years and always have to take someone with me to help me pick them out. I've gone to Greg at Pearl Vision the last three times I've gotten glasses. This last time I didn't take anybody with me. I trusted Greg enough to know I would get a pair that looked great on me. Then to add to it he's very personable when it comes to his customer service. You don't really feel like a customer you feel like more part of the family. He's helped me out multiple times over the years with small issues I've had here and there with my glasses. I would highly recommend anybody to go to Pearl Vision at Valley West Mall.","updateTime":"2025-01-28T22:45:34.424561Z"},{"reviewer":"bryan viegelahn","starRating":"FIVE","updateTime":"2025-01-06T18:17:54.758850Z"},{"reviewer":"Andrew Walling","starRating":"FIVE","comment":"I love the friendly staff and service. I love that not 600 people have tried on my glasses before I buy them custom to me","updateTime":"2024-12-20T19:43:25.700454Z"},{"reviewer":"Elizabeth Skinner","starRating":"FIVE","comment":"Greg at the West Des Moines Pearl Vision was very professional, courteous and helpful. Great experience!","updateTime":"2024-11-20T13:10:46.512474Z"},{"reviewer":"Carl Swauger","starRating":"FIVE","updateTime":"2024-11-13T02:40:41.662861Z"},{"reviewer":"Cassandra Miller","starRating":"FIVE","comment":"Always good service at the west Des Moines location, even will fix my old pair of glasses when I go in each year to use my vision insurance. Appreciate it!","updateTime":"2024-11-07T18:58:53.525787Z"},{"reviewer":"David Ramos","starRating":"FIVE","comment":"Always get great service","updateTime":"2024-10-20T02:37:51.667042Z"},{"reviewer":"Skye Franklin","starRating":"FIVE","comment":"This is my favorite place to go to for my glasses! I’ve been going here for the past few years! Craig is always so helpful and takes great care of me every time I come in!","updateTime":"2024-10-05T15:16:24.919305Z"},{"reviewer":"Franklin Rideout","starRating":"FIVE","comment":"This place is amazing. Great service and very friendly!","updateTime":"2024-10-05T15:12:27.476473Z"},{"reviewer":"Diana Simpson","starRating":"FIVE","comment":"Very pleasant and knowledgeable. Highly recommend.","updateTime":"2024-10-02T16:11:50.437463Z"},{"reviewer":"Rebecca Hoppe","starRating":"FIVE","comment":"Greg was very helpful and even gave us some advice on cool sites to see in Iowa since we just moved into town! Highly recommend this place to get set up for contacts and glasses!","updateTime":"2024-09-28T19:51:00.835413Z"},{"reviewer":"melanie nichols","starRating":"FIVE","updateTime":"2024-09-21T17:10:12.661979Z"},{"reviewer":"Janae Nissly","starRating":"FIVE","updateTime":"2024-08-16T15:18:00.332828Z"},{"reviewer":"Michelle Johnson","starRating":"FIVE","updateTime":"2024-08-01T21:26:39.787640Z"},{"reviewer":"Sharlene Claytor","starRating":"FIVE","comment":"Greg is ALWAYS a delight to work it. His expertise skills are outstanding. Pearle Vision is my eye glasses home, always their lenses are crispy clear, spectacular!","updateTime":"2024-07-30T21:23:50.242279Z"},{"reviewer":"mario flamenco","starRating":"FIVE","comment":"It was really nice!! The service was great and Greg was awesome! He made everything smooth and cool and I am very happy with the service and my new glasses. Thanks a lot. I’ll be back for sure.","updateTime":"2024-07-23T19:52:30.245657Z"},{"reviewer":"Dylan Knudsen","starRating":"FIVE","comment":"Greg Goben always extremely nice & helpful, they stand by their products & their customers, I come here year after year","updateTime":"2024-07-22T18:51:28.360103Z"},{"reviewer":"Kaseia Tillman","starRating":"FIVE","comment":"greg is awesome!! he is always so helpful and fun to talk to!! i always enjoy my time getting glasses","updateTime":"2024-07-18T20:00:29.065601Z"},{"reviewer":"Tereasa Blades","starRating":"FIVE","comment":"Greg has always been so pleasant we always come to get our glasses.","updateTime":"2024-07-11T21:43:42.939989Z"},{"reviewer":"Mike Blades","starRating":"FIVE","comment":"Seller is very knowledgeable and helpful","updateTime":"2024-07-11T21:43:07.773569Z"},{"reviewer":"Debbie Fisher","starRating":"FIVE","comment":"Greg was very helpful in assisting with my purchase of new glasses and prescription sunglasses. He kept his patience and professionalism while dealing with the company's faulty computer system. I've used this location for years and highly recommend.","updateTime":"2024-07-08T14:01:08.464349Z"},{"reviewer":"Julie Slack","starRating":"FIVE","comment":"Have always had wonderful results when buying glasses at Pearle Vision in Valley West Mall. The manager is always very friendly and helpful! A+","updateTime":"2024-07-06T21:41:29.357477Z"},{"reviewer":"John Blanche","starRating":"FIVE","comment":"Went in ordered some Glasses very painlessly picked up today they were done sooner than expected! Manager that works this store in the valley west mall has awesome people Skills top notch through and through will be back for any glasses I may need in the Future!!!👍","updateTime":"2024-07-05T22:15:07.671088Z"},{"reviewer":"Brandy Sobczak-Flickinger","starRating":"FIVE","comment":"Excellent customer service, great selection of frames, and fast turnaround time!","updateTime":"2024-06-28T00:01:07.292033Z"},{"reviewer":"Roger Rowland","starRating":"FIVE","comment":"I visited Pearl Vision in Valley West Mall, West Des Moines, IA on 6/18/24. I was assisted by Greg. I have purchased classes 3-4 times previously from Greg at this store. I am always VERY HAPPY with the time and attention Greg provides in assisting me to pick glasses and handle all the various details of the process. He is very knowledgeable, very professional and also very personable in interacting. 5 star rating for sure!","updateTime":"2024-06-18T20:26:40.094617Z"},{"reviewer":"Linda Sipe","starRating":"FIVE","comment":"Had a great experience at pearl vision! He was very helpful","updateTime":"2024-06-11T18:18:28.391804Z"},{"reviewer":"S H","starRating":"FIVE","comment":"Great service!","updateTime":"2024-05-04T18:49:58.011458Z"},{"reviewer":"Terri McIlhon","starRating":"FIVE","comment":"My husband, John, had a great experience. Thanks for the outstanding service!","updateTime":"2024-05-03T23:16:03.055060Z"},{"reviewer":"Roger Ray","starRating":"FIVE","comment":"I was very pleased with the service and pricing of my new eyewear at the Valley West Mall Pearle Vision store.","updateTime":"2024-04-20T22:58:39.654210Z"},{"reviewer":"William Evans","starRating":"FIVE","comment":"Best service in the mall by miles","updateTime":"2024-04-15T16:11:42.218723Z"},{"reviewer":"Rain LLC","starRating":"FIVE","updateTime":"2024-04-13T16:08:59.757179Z"},{"reviewer":"Cameron Claytor","starRating":"FIVE","comment":"Greg was awesome!!! I’ve been to a lot of places to get specs and this has been by far the best place to get glasses!!","updateTime":"2024-04-05T21:38:40.442729Z"},{"reviewer":"Edith Escoto","starRating":"FIVE","comment":"I moved to this eye vision location because of the great customer service. I was just looking around, and when I stepped in to the store the welcoming was great ! The representative went above and beyond helping me and giving me price rates ! Amazing customer service ! great styles ! Great pricing ! And fast service ! I’m happy I moved to this provider ! Excellent !","updateTime":"2024-03-15T16:41:36.534970Z"},{"reviewer":"Dawt Cung","starRating":"FIVE","updateTime":"2024-03-11T22:58:30.108194Z"},{"reviewer":"Gary Bock","starRating":"FIVE","comment":"Greg the store manager continues to be the best in the eyeglass business. Thanks for the great service! We will be back again and again.","updateTime":"2024-02-29T22:34:12.893691Z"},{"reviewer":"jeffrey glenn","starRating":"FIVE","comment":"Greg was very very helpful. I will be back","updateTime":"2024-02-29T17:53:01.872305Z"},{"reviewer":"Garrett Goben","starRating":"FIVE","updateTime":"2024-02-27T22:35:39.984388Z"},{"reviewer":"Elizabeth Rogers","starRating":"FIVE","comment":"Greg was so nice and very helpful!!","updateTime":"2023-12-17T23:06:19.235256Z"},{"reviewer":"Matthew Singer","starRating":"FIVE","comment":"Had a fantastic experience. Greg was very helpful, would highly recommend and will definitely return.","updateTime":"2023-11-26T03:32:31.335964Z"},{"reviewer":"Mike French","starRating":"FIVE","comment":"Out of many other optical outlets in the Des Moines area, Pearle Vision was the best with my vision insurance. Although more importantly, the Store Manager Greg was extremely helpful, knowledgeable, and eager to assist with tons of questions! He was more friendly and informative than many other places we called. Greg provided fantastic customer service with the purchase from beginning to end, and even kindly assisted with a warranty situation on a pair of frames months later. For these reasons I will continue to choose Pearle Vision for our family's glasses purchases!","updateTime":"2023-11-22T21:09:31.830056Z"}]