[{"reviewer":"Benjamin Goldstein","starRating":"FIVE","comment":"I've been a patient here for many years. Lana, Dr. Berkovich, Rob, Tony, and everyone are always so helpful. They have a big selection of frames. Great office.","updateTime":"2026-03-20T20:24:03.599412Z"},{"reviewer":"Eric Chapman","starRating":"FIVE","comment":"Great store. Everyone is very nice and helpful with no pressure.","updateTime":"2026-03-16T22:26:42.175695Z"},{"reviewer":"Idalis Arellano","starRating":"FIVE","comment":"Everyone was so friendly and helpful! Glasses are great and variety of styles.","updateTime":"2026-03-10T19:08:35.466756Z"},{"reviewer":"David Deering","starRating":"FIVE","comment":"I've been going to Gurnee Pearle Vision for a number of years now and Dr Berkovich and Lana are always very nice to work with and knowledgeable as well. They take the time to understand what you are looking for and explain your options in detail. Highly recommended!","updateTime":"2026-03-10T12:38:32.224673Z"},{"reviewer":"noemi allan","starRating":"THREE","comment":"Everything were ok until I found out when one of the screws of my eyeglasses got loose, went to the store and let them fix it, and then asked about my protection plan that I thought that she put it in, and found out she forgot to put in my protection plan. I was very upset coz the store manager said they can’t put it anymore, so my question was what will you do if something happened to my eyeglasses? And this not my fault this is the negligence of the person who processes my eyeglasses.","updateTime":"2026-03-08T22:21:37.818352Z"},{"reviewer":"xj31","starRating":"FIVE","comment":"I can see again","updateTime":"2026-03-03T22:59:26.372872Z"},{"reviewer":"Zach Baiocchi","starRating":"ONE","comment":"This is a message to everyone that uses Pearle vision, whether it’s here or another place\n\nDon’t let them change your prescription if everything is great with your current one.\n\nIt’s been about a year and a half and all I need to do is replace my lenses but they required to get a new prescription.\n\nDon’t fall for it","updateTime":"2026-03-02T18:28:44.396318Z"},{"reviewer":"Colleen Gillen","starRating":"FIVE","comment":"Associates were very attentive but not on your heels. I was able to walk around and choose on my own. Tony was amazing and made some welcome suggestions. Dr Berkovich was great, suggested I should get my eyes checked every year; I neglected mine for too long.\nGreat experience, less than two week turnaround. Can't wait to try my sweet sunglasses tomorrow! My new reading glasses are amazing... I can throw away my readers!","updateTime":"2026-02-24T02:13:32.366331Z"},{"reviewer":"Josian Perez","starRating":"FIVE","updateTime":"2026-02-18T23:36:42.641581Z"},{"reviewer":"Dale Tebbe","starRating":"FIVE","comment":"Such friendly and very helpful service","updateTime":"2026-02-18T00:43:35.387667Z"},{"reviewer":"K B","starRating":"FIVE","comment":"Excellent, professional and friendly staff. Dr. Berkovich is in a league of his own and Tony(Manager) is ideal for any business, gets things done. 10 ⭐️s in my book.","updateTime":"2026-02-10T17:00:43.398147Z"},{"reviewer":"Wendy Piekarz","starRating":"FIVE","comment":"All are helpful and pleasant, Lana is professional and efficient!","updateTime":"2026-02-04T18:37:23.985840Z"},{"reviewer":"Ray Ray","starRating":"FIVE","comment":"Amazing experience the whole team! Dr Berkovich took time and explained what was going on with my eyes.2 thumbs up!","updateTime":"2026-02-03T01:16:47.043518Z"},{"reviewer":"Francisco Aguilar","starRating":"FIVE","updateTime":"2026-02-02T23:37:05.705375Z"},{"reviewer":"Gene Heike","starRating":"FIVE","comment":"Lana, works with you to insure you get the right fit for you.","updateTime":"2026-02-02T19:34:55.791594Z"},{"reviewer":"Kevin Volpe","starRating":"FIVE","comment":"Lana was awesome as always","updateTime":"2026-01-27T18:18:41.021800Z"},{"reviewer":"Richard Clinton","starRating":"FIVE","updateTime":"2026-01-26T18:06:11.735312Z"},{"reviewer":"Sharon N","starRating":"FIVE","comment":"\"I had a fantastic experience here today. Finding the right frames can be overwhelming, but Tony C. was incredibly patient, friendly, and had a great eye for what actually suited my face. Even though the total cost was a bit of an investment, the level of personalized service and the time they took to ensure I was 100% happy made it feel worth every penny. I walked out feeling confident in my choice rather than just having 'buyer's remorse.' Highly recommend!\"","updateTime":"2026-01-22T23:12:41.293059Z"},{"reviewer":"R Torres","starRating":"FIVE","comment":"Dr. Berkovich is very thorough and explains all the options available to see better. The Assistant Manager, Tony, and his staff are great too!","updateTime":"2025-12-16T19:00:18.860424Z"},{"reviewer":"Rocky Couchugger","starRating":"FOUR","comment":"Great service.","updateTime":"2025-12-12T00:15:15.010897Z"},{"reviewer":"Sukrutha Narellapally","starRating":"FIVE","comment":"My daughter’s glasses were broken in an accident, Pearle Vision in Gurnee truly went above and beyond and had her glasses ready in just one day.\nThey have an amazing selection of stylish frames, and the staff is incredibly knowledgeable, kind, and helpful.","updateTime":"2025-12-10T16:46:15.953898Z"},{"reviewer":"bart prueser","starRating":"FIVE","comment":"From the beginning of our visit; which began with our reception from Lila who is very professional, welcoming and courteous to say the least.. to the optical exam by Dr Eugene Berkovich I am extremely pleased","updateTime":"2025-12-07T01:12:34.371521Z"},{"reviewer":"Rollin Hunt","starRating":"FIVE","comment":"Amazing staff! Can’t recommend enough. Lana, store manager, was excellent. Dr. B is really knowledgeable. Top of the line equipment and knowledge","updateTime":"2025-12-06T18:43:48.287355Z"},{"reviewer":"Adrienne Mallory","starRating":"FIVE","comment":"I've been coming to the Gurnee location for several years now, and each time the quality of service is great from everyone including the optometrist which is the same doctor always.","updateTime":"2025-11-30T22:50:18.563229Z"},{"reviewer":"Michael Fess","starRating":"FIVE","comment":"I've always had really good service from this place. I fully recommend them to anyone who need eye care.","updateTime":"2025-11-25T02:01:32.964528Z"},{"reviewer":"B B","starRating":"FIVE","comment":"I have been going to this location for over 10 years, and Dr Berkovich is awesome.\nI love Lana as well. I have worked with her for a long time as well and she is always extremely helpful and finds the latest and stylish eyeglasses for me. She knows what I like as far as designer eyewear. She is very knowledgeable about lenses and what works for me. She is very personable and charming. Thank you, Lana.","updateTime":"2025-11-24T22:24:53.519543Z"},{"reviewer":"Denise Siuda","starRating":"FIVE","comment":"My family has been coming here for years. Every person provides exceptional service and addresses any concerns or questions we may have.","updateTime":"2025-11-11T19:55:16.994072Z"},{"reviewer":"Jordan Mueller","starRating":"FIVE","comment":"Tony was incredibly helpful getting me the right prescription for my contacts. Excellent service.","updateTime":"2025-11-11T17:28:05.625621Z"},{"reviewer":"Cyril O.","starRating":"FIVE","comment":"Tony was super helpful in helping me select a fitting frame, not to mention his very friendly customer service! Dr. Eugene was exceptional in his professionalism! I got my glasses in exactly 1 week! Perfect fit… love it! Would highly recommend Pearle Vision!","updateTime":"2025-10-22T04:26:47.672457Z"},{"reviewer":"Petra","starRating":"ONE","comment":"I was treated kindly when I made the appointment and spent almost $1800 for glasses. I was disrespected, ignored and waited forever when I wanted it to get the proper prescription for my glasses as that is what is most important when I drive or do anything… After asking for a refund that I would go somewhere else I was told to come back in a couple days. The manager isn’t here. After calling corporate, I was told to email Them regarding any concerns. I am out almost $1800 as of now, With an impaired eyesight because Pearle Vision is all about selling, but not taking responsibility when they make a mistake.","updateTime":"2025-10-21T16:44:55.796662Z"},{"reviewer":"Tamala Ryan","starRating":"FIVE","comment":"I was very pleased with this Pearle Vision. I didn't have to wait and everyone was very helpful. My glasses were ready when they said and fit very well.","updateTime":"2025-10-17T00:13:45.916934Z"},{"reviewer":"1959 Candelaria","starRating":"FOUR","comment":"Glasses are but I think I am going to try the progressive in my new glasses","updateTime":"2025-10-12T01:29:54.081288Z"},{"reviewer":"Michelle “Summer” Lee","starRating":"FIVE","comment":"They took me in last minute and I’m super glad I came here, they were so kind and helpful. Both pairs of my glasses were done in a week, I would definitely come here again. Thank you!","updateTime":"2025-10-08T16:15:28.236265Z"},{"reviewer":"Brook Cooling","starRating":"FIVE","updateTime":"2025-10-01T15:46:53.486429Z"},{"reviewer":"Ralph Nartatez","starRating":"FIVE","updateTime":"2025-09-13T16:54:36.979779Z"},{"reviewer":"Tatyana Rogachevsky","starRating":"FIVE","comment":"Service was perfect. Very friendly atmosphere.\nEvery was done professionally and quickly.","updateTime":"2025-09-09T19:04:25.015146Z"},{"reviewer":"Kate Szaruta","starRating":"FIVE","comment":"I had truly wonderful experience at Pearl Vision in Gurnee. from the moment I walked in, I was greeted warmly by the customer care associates, who were not only professional, but also incredibly kind and attentive. They made the entire process -from scheduling my eye exam to selecting frames - smooth and stress-free. Thank you!","updateTime":"2025-07-29T16:00:02.284627Z"},{"reviewer":"Donna Kremsreiter","starRating":"FIVE","comment":"Needed replacement lenses for my new glasses after I had cataract surgery. Lana was very helpful and my new glasses are perfect. Thank you Lana and Pearl. Vision.","updateTime":"2025-07-26T22:51:08.019512Z"},{"reviewer":"Sheila Sharp","starRating":"FIVE","updateTime":"2025-07-21T05:48:45.253643Z"},{"reviewer":"Ina Miller","starRating":"ONE","updateTime":"2025-05-31T15:25:21.960004Z"},{"reviewer":"Carlos Trompetú","starRating":"FIVE","comment":"I finally found a place where I feel like the staff really cares about me!","updateTime":"2025-05-31T14:07:41.208378Z"},{"reviewer":"Reygal Group","starRating":"FIVE","comment":"Always a great experience coming to this place!! The whole staff is friendly and professional.\nThank you so much for serving the community.","updateTime":"2025-05-14T20:02:20.040739Z"},{"reviewer":"Michael Bennett","starRating":"FIVE","updateTime":"2025-05-07T17:52:18.439897Z"},{"reviewer":"Sonya Balaji","starRating":"FIVE","updateTime":"2025-04-15T16:41:28.491002Z"},{"reviewer":"Lisa Weber","starRating":"FIVE","updateTime":"2025-04-11T21:29:01.255680Z"},{"reviewer":"Unanali _15","starRating":"FIVE","comment":"Phenomenal experience. I didn’t expect to find a pair of glasses the same day. Tony is the best.","updateTime":"2025-03-29T02:57:26.065864Z"},{"reviewer":"miz Char","starRating":"FIVE","comment":"I have found my new optical home for me and my daughter! The crew at Gurnee’s Pearle Vision are a DELIGHT to visit.\n\nDr. Eugene Berkovich was my doctor and he is very present and grounded. He was super clear in explaining everything, and the machine that takes photos of your inner eyeball (in lieu of dilation) was pretty cool to see. 👁️\n\nMy fave Associate Hadrian has a GREAT eye for style. I was browsing to choose my new glasses and the first pair he suggested were these beautiful Tiffany & Co. frames I would have totally overlooked.\n\nI still shopped around, pulled several off the shelf, and sat down to really choose. I found a top 3 and the Tiffany pair Hadrian eyeballed for me were the undoubtable winners. ⭐️⭐️⭐️⭐️⭐️ I love them so much!\n\nA couple days later, Dr. Svetlana Kugel was the eye doctor for my 11-year-old daughter. She also had my girl feel comfortable and was thorough in the exam and explaining everything.\n\nStore Manager Tony taught my daughter how to put in and take out her new contacts for the first time and he is a phenomenal teacher. He has great patience and gives perfect guidance.\n\nHe made great conversation to put her at ease, we talked about her fave musical artist and the show Stranger Things and his jokes are just too funny.\n\nThey have great prices and deals on frames, rebate offers on contacts, and the most affable staff I’ve ever encountered at an eye doc shop.\n\nDon’t hesitate—book your appointment with Pearle Vision Gurnee and enjoy being taken care of! 🥰\n\nThank you all so much.","updateTime":"2025-03-12T03:09:23.515381Z"},{"reviewer":"joe peterson","starRating":"FIVE","comment":"The take good care of my eyes","updateTime":"2025-02-27T10:09:03.779368Z"},{"reviewer":"Freyja Jay","starRating":"FIVE","comment":"My visit was fast and the staffs are very accommodating; very helpful. Thanks again!","updateTime":"2025-02-25T00:51:53.109449Z"},{"reviewer":"Dave M","starRating":"FIVE","updateTime":"2025-01-22T19:19:07.842969Z"}]