[{"reviewer":"Nayana Patranabish","starRating":"FIVE","comment":"Hi I waned thank nimah ajaj from Orland park pearle vision for her freindly and very helpful service she promptly processed my glasses and I was able to get that same day .","updateTime":"2026-02-14T19:03:18.688178Z"},{"reviewer":"Carmella J","starRating":"FIVE","comment":"The entire staff was welcoming, kind and attentive. They helped me with my frames and provided me with amazing deals!","updateTime":"2026-02-14T03:18:08.599141Z"},{"reviewer":"pearlevision orlandpark","starRating":"FIVE","updateTime":"2026-02-13T18:26:14.026972Z"},{"reviewer":"mike eck","starRating":"FIVE","comment":"Everyone there is friendly and fantastic. The doctor took her time helping me and I appreciate it.","updateTime":"2026-02-13T17:38:38.833172Z"},{"reviewer":"Jack Shoemaker","starRating":"FIVE","comment":"The Optician Lupe Pollard has helped me for many years. She makes me feel like her only customer each time I need assistance. I have 5 pair of glasses that always end up being the correct prescription and fit.\n\nSame great experience this year as years before. Lupe is the best.","updateTime":"2026-02-12T23:24:44.843275Z"},{"reviewer":"coolsiteish","starRating":"FIVE","updateTime":"2026-02-11T15:21:13.227165Z"},{"reviewer":"Deann Ciadella","starRating":"FIVE","updateTime":"2026-02-11T00:47:10.528176Z"},{"reviewer":"Reginald Taylor","starRating":"FIVE","comment":"Great service and very professional! 👍🏾","updateTime":"2026-02-11T00:28:25.925375Z"},{"reviewer":"Nicholas Buffano","starRating":"FIVE","comment":"It’s always a great experience working with the friendly and knowledgeable staff year after year. Highly recommended!","updateTime":"2026-02-10T23:42:50.092226Z"},{"reviewer":"Jammin’ James","starRating":"FIVE","comment":"I am posting for my Nana….\nMs. Nadine treated my nana with such kindness and professionalism. She showed her various lens options, and provided good guidance and direction. Picking out glasses is hard and she made the process so easy! I highly recommend Pearle Vision and Nadine!","updateTime":"2026-02-10T23:42:19.840475Z"},{"reviewer":"Asha Renee","starRating":"FIVE","updateTime":"2026-02-10T23:40:50.562468Z"},{"reviewer":"Saif Jaber","starRating":"FIVE","updateTime":"2026-02-10T22:52:18.716066Z"},{"reviewer":"keshi hollholley","starRating":"FIVE","comment":"The service was amazing from the person who greeted me upon entry, to the doctor who performed my exam and was very thorough!\n\nI want to call out Nadine particularly because she did the work. Helped me pick my frames, to the add-ons. She was amazing, very helpful, patient and just made me feel comfortable and able to make my choices with ease along with her suggestions. I appreciate great service and that’s what I received at Pearl! I have already told family and friends about the amazing service.","updateTime":"2026-02-10T19:18:58.642810Z"},{"reviewer":"Stephanie Fentry","starRating":"FIVE","comment":"Very good person","updateTime":"2026-02-10T19:13:58.231771Z"},{"reviewer":"Yasely Hill","starRating":"FIVE","comment":"I had such a wonderful experience at my recent eye appointment! The doctor was incredibly thorough, patient, and took the time to explain everything clearly. I truly felt heard and cared for, which made the whole visit comfortable and stress-free.\n\nA special thank you to Lupe, who was amazing from start to finish. She took such great care of us, was very knowledgeable, and answered all of our questions with kindness and confidence. You can tell she really cares about patients and loves what she does.\n\nIt’s not often you find a team that is both professional and genuinely compassionate. I’m so grateful for the excellent care we received and would highly recommend this office to anyone looking for top-quality eye care!","updateTime":"2026-02-10T00:31:12.500670Z"},{"reviewer":"AGedig","starRating":"FIVE","comment":"Truly pleasant experience during both the eye exam and when purchasing glasses/contacts. The Optician I was assisted by was Lupe, and I cannot begin to express how helpful she was. Lupe was very attentive, patient, and bright spirited throughout the entire process. She demonstrated that she genuinely cared not only about my finding the perfect fit for glasses, but, more importantly, how I could get the best deal with my insurance. I’d give her 6 out of 5 stars if possible! The other staff were very pleasant as well. Overall, definitely had a good experience.","updateTime":"2026-02-09T22:59:50.563695Z"},{"reviewer":"Vernita Williams","starRating":"FIVE","comment":"You guys always take care of my grandson jaonce‼️ yall deserve a 10‼️","updateTime":"2026-02-09T20:15:31.602294Z"},{"reviewer":"Catherine Ferguson","starRating":"FIVE","comment":"Friendly girl! Great service!","updateTime":"2026-02-09T16:20:21.573982Z"},{"reviewer":"Ashley VZ","starRating":"FIVE","updateTime":"2026-02-07T16:33:36.053863Z"},{"reviewer":"Justin Witalka","starRating":"FIVE","comment":"Absolutely incredible customer service from the moment my son & I walked in til we left. They were patient and friendly and walked us through the process and Nadine was patient and friendly by walking my son through all of the eye glass options. As busy as they were, we never felt rushed or pressured.","updateTime":"2026-02-07T16:15:28.760570Z"},{"reviewer":"Mike Badagliacco","starRating":"FIVE","comment":"Great customer service! Lupe was very helpful and a pleasure to deal with!","updateTime":"2026-02-07T04:06:49.282625Z"},{"reviewer":"Jeremy Nichols","starRating":"FIVE","comment":"Very clean and staff is extremely friendly! If you visit Pearle Visions Orland Park, IL, location, be sure to see Nimah! She's the best!","updateTime":"2026-02-06T19:06:15.955702Z"},{"reviewer":"K.C. Brown","starRating":"FIVE","comment":"I had a great experience with Dr. McCartan, very thorough exam. I will definitely be coming back. The support staff, including Nimah, are very helpful getting all the paperwork together and getting you out in a timely manner.","updateTime":"2026-02-06T00:42:32.219396Z"},{"reviewer":"Shona Czyz","starRating":"FIVE","comment":"Everyone was friendly and helpful. Nice people and I will return again.","updateTime":"2026-02-04T23:06:05.836822Z"},{"reviewer":"Lisette Lopez","starRating":"FIVE","comment":"Lupe Pollard was amazingly helpful and patient by helping me find the best deal!","updateTime":"2026-02-04T23:03:12.449550Z"},{"reviewer":"Violet Cantu","starRating":"FIVE","comment":"Always a great experience here.","updateTime":"2026-02-04T00:00:27.534870Z"},{"reviewer":"Tracy Mercado","starRating":"FIVE","comment":"Dr. McCartan and her staff did such a great job with my eye exam! Lupe also was a great consultant with helping me pick out 2 new pair of glasses!","updateTime":"2026-02-03T19:42:43.355736Z"},{"reviewer":"Jose Ocasio","starRating":"FIVE","comment":"Had a pleasant first time experience, very knowledgable and helpful staff from the moment you enter location , they also use current technology that gives you insight on your total eye health, thank you for great service , looking forward to returning again.","updateTime":"2026-02-03T17:58:03.767851Z"},{"reviewer":"Michelle Bottenhagen","starRating":"FIVE","comment":"Very professional and friendly. Nimah was awesome to work with.","updateTime":"2026-02-03T17:29:10.844768Z"},{"reviewer":"Teri' Len","starRating":"FIVE","comment":"I really appreciate the courteousness of the staff and quality service.","updateTime":"2026-02-03T02:13:45.262228Z"},{"reviewer":"Dimitri Karbo","starRating":"FIVE","comment":"Excellent customer service! Both the doctor and the staff was extremely helpful. Lupe helped us with the glasses and was super helpful!","updateTime":"2026-01-31T18:41:57.645672Z"},{"reviewer":"Rules R","starRating":"FIVE","updateTime":"2026-01-31T00:29:19.844280Z"},{"reviewer":"Edward Adams","starRating":"FIVE","comment":"Great service and attention to detail. I highly recommend.","updateTime":"2026-01-30T20:07:53.989276Z"},{"reviewer":"Joel Avrom","starRating":"FIVE","updateTime":"2026-01-30T19:38:43.361819Z"},{"reviewer":"00Deucee","starRating":"FIVE","comment":"Lupe was. Very helpful","updateTime":"2026-01-30T19:27:07.518510Z"},{"reviewer":"Shatha Dweik","starRating":"FIVE","comment":"Service was great, especially because of Nimah. She was super helpful.","updateTime":"2026-01-30T19:11:56.422839Z"},{"reviewer":"John Hylton","starRating":"FIVE","comment":"Prompt, professional caring service","updateTime":"2026-01-29T23:13:05.209211Z"},{"reviewer":"Tony Bates","starRating":"FOUR","updateTime":"2026-01-29T19:39:54.800448Z"},{"reviewer":"Justin VanDrunen","starRating":"FIVE","comment":"Everyone was kind and helpful explaining the results and changes with my vision! Nimah was great with helping me choose sunglasses within my budget and adjusting my current frames, very kind and professional.","updateTime":"2026-01-29T18:28:02.266576Z"},{"reviewer":"Cheryl Massie","starRating":"FIVE","comment":"Bridget was amazing! I didn't know that I was going to have fun when I was getting my eyes checked but Bridget helped me out and I got an amazing pair of glasses that I'm super excited about! Bridget deserves a raise for putting up with my indecisiveness!","updateTime":"2026-01-27T19:58:51.970812Z"},{"reviewer":"Israil Thomas","starRating":"FIVE","comment":"Jasmine was great! I'm new to glasses as I've aged. She really helped me\nchoose the perfect option. Thank you!","updateTime":"2026-01-26T21:30:06.678616Z"},{"reviewer":"cayla Moffett","starRating":"FIVE","comment":"Always a wonderful experience when I come to this location. Receptionist was great and the doctor was nice and explained everything that was happening. Derrick was a great help with picking glasses and going over information. Thank you!","updateTime":"2026-01-26T19:12:51.895374Z"},{"reviewer":"Lauren Trauscht","starRating":"FIVE","updateTime":"2026-01-26T18:33:25.636137Z"},{"reviewer":"Anthony V","starRating":"FIVE","comment":"Just left feeling good knowing I was able to secure a new pair of glasses, Lupe once again went above and beyond to make sure I knew what I was working with. This is the 2nd times she’s personally helped me find the right pair. If you ever stop by the entire staff is helpful and friendly. Thanks again Lupe!!!","updateTime":"2026-01-24T18:22:43.975455Z"},{"reviewer":"James Schmeski","starRating":"FIVE","comment":"Very friendly, and professional. Keep up the good work Orland Park Pearl Vision.","updateTime":"2026-01-24T18:01:43.757829Z"},{"reviewer":"Bobby Walski","starRating":"FIVE","comment":"Very smooth appointment, very professional. Lupe was amazing! She’s truly an asset to that store.","updateTime":"2026-01-22T22:30:21.678198Z"},{"reviewer":"foxyg74","starRating":"FIVE","comment":"Great service here at pearl vision. Everyone was awesome and really nice. I appreciate the excellent service from everyone there. They are really helpful at pearl vision. Thank you to Carmen and Lupe and Dr McCartan.","updateTime":"2026-01-22T22:24:18.879621Z"},{"reviewer":"Rachael Shewmake","starRating":"ONE","comment":"If I was able to give zero stars I would. We ordered contacts for my son and were at his contact class so he could learn how to put them in. I had asked if I could bring the contacts home to help him and so he could practice. I was told no, I asked if there was a policy. They said no, it’s state law. I asked if they could show me the law and the manager provided me with a AI generated Google search. I asked again, is there a policy that states I cannot take the contacts which I had already paid for home. She said they did not have one. I then asked for a copy of his prescription, she said she was refunding me. I said I didn’t ask for a refund, I asked for a copy of his prescription. She said the owner said I should be refunded and that my son could no longer be a patient there. The owner didn’t like my question and couldn’t show proof of a policy. So instead she punished an 8 yr old who now can’t see because he doesn’t have his contacts. The customer service at this site is abysmal. I asked to speak with the owner before we left and was told I couldn’t. I wouldn’t send anyone to this location or any Pearle Vision.","updateTime":"2026-01-22T16:18:04.146993Z"},{"reviewer":"Rick Prendergast","starRating":"FIVE","comment":"Nimah Ajaj was my optician and did an awesome job. She was very caring with my major eye issues.\nEverything went very smoothly . Very pleasant and trusting young lady.","updateTime":"2026-01-21T17:02:03.507267Z"},{"reviewer":"Michael Renehan","starRating":"FIVE","comment":"Usually, I just come here to get the eye exam and then I go somewhere else for a pair of glasses, but the team was really nice and they helped me pick out something in my price range. They were very friendly and made me feel at ease. Thank you.","updateTime":"2026-01-21T00:26:40.954063Z"}]