[{"reviewer":"Lamar Thompson","starRating":"FIVE","comment":"I had a great experience. Cathy who assisted me with selecting my new frames was very kind, patient and helpful.","updateTime":"2026-03-23T20:28:45.115628Z"},{"reviewer":"Denise Macias","starRating":"FIVE","comment":"10/10 check out experience with Josie! She was very kind, attentive and made sure I was aware of my insurance benefits.","updateTime":"2026-03-23T20:15:28.070221Z"},{"reviewer":"datrial purnell","starRating":"FIVE","comment":"Excellent customer service","updateTime":"2026-03-23T20:02:08.240631Z"},{"reviewer":"dexter oblena","starRating":"FIVE","comment":"Great service","updateTime":"2026-03-23T16:48:08.990301Z"},{"reviewer":"Jean Hincks","starRating":"FIVE","comment":"On 2-2126 , I had a thorough eye exam performed. I ordered one pair of high quality glasses for seeing distance, especially at night . The specialist Nimah was so helpful and professional in my selection of glasses. Five stars all around For Nimah and PV!","updateTime":"2026-03-22T20:35:54.665046Z"},{"reviewer":"christopher andrea","starRating":"FIVE","comment":"I had a great experience, they take thier time, verify measurements, and the entire staff is very welcoming. I Would highly recommend them.","updateTime":"2026-03-22T16:29:25.506533Z"},{"reviewer":"Shannon Rupp","starRating":"FIVE","comment":"Firstly, I love that I can book appointments online and book back to back making it convenient to schedule multiple appointments. I brought myself and my son in for an eye exam with Dr. Jenniffer Shiple. The whole experience was fantastic, my son is a curious 4 year old who wants to touch and look at everything. From the front desk staff to the technicians to the doctor everyone was so kind, patient and engaging with us. The front staff gave him stickers and a book to look at. The technician let him explore and play \"doctor\" during the first portion of the examination. On top of that, in the mist of my 4 year old being a typical 4 year old, the doctor still took her time to explain what was being tested and what she was seeing and was never dismissive or rushed. I will happily keep coming back to this office.","updateTime":"2026-03-22T11:17:40.144893Z"},{"reviewer":"Eric Hincks","starRating":"FIVE","comment":"5 starts all around. Samir is the best !","updateTime":"2026-03-21T21:30:00.992009Z"},{"reviewer":"Rob Rife","starRating":"FIVE","comment":"Great staff and friendly service. Went in today to have some adjustments made to my glasses. Quick, easy, and done right! Highly recommended.","updateTime":"2026-03-21T16:27:19.434863Z"},{"reviewer":"John Marovich","starRating":"FIVE","updateTime":"2026-03-21T01:03:32.627268Z"},{"reviewer":"Hailee Slate","starRating":"FIVE","comment":"Had a great first experience at this location with my exam and choosing new frames! Samir was amazing with helping me choose frames and finding the best fit for me and my budget! I will definitely be coming back to this location","updateTime":"2026-03-20T22:26:12.147779Z"},{"reviewer":"Shaimaa","starRating":"FIVE","comment":"I had a fantastic experience at Pearle Vision in Orland Park, specifically thanks to Nimah. She was incredibly professional and took the time to provide thorough explanations of the different lens and frame offerings, as well as warranty details and payment options. It made the whole process much more engaging and enjoyable. If you want someone knowledgeable who truly helps you understand your purchase, ask for Nimah!","updateTime":"2026-03-20T21:26:30.462847Z"},{"reviewer":"Kyle Laird","starRating":"FIVE","comment":"Everyone on staff is very helpful. Every time I’m there I am instantly taken care of, all my needs are met. Highly recommend.","updateTime":"2026-03-20T16:57:54.351902Z"},{"reviewer":"Joann Bedillion","starRating":"FIVE","comment":"I have been going to Pearle for over 5 years. The staff is knowledgeable and courteous. I have recommended Pearle in Orland Park,IL to all my friends and family.","updateTime":"2026-03-19T19:19:52.711777Z"},{"reviewer":"BASIL TOURES","starRating":"FIVE","comment":"Samir was very helpful throughout the entire process!","updateTime":"2026-03-18T21:29:28.816844Z"},{"reviewer":"Cindy Maynez","starRating":"FIVE","comment":"Absolutely amazing! Dr. McCartan was so kind and knowledgeable. She truly took the time to get to know me and my vision health. Saraj was so sweet and patient. She took her time helping me get used to contact lenses. She showed me different tips and tricks to get them in and out while she cheered me on! And Samir was so helpful and friendly while he checked me out. He throughly explained the pricing, ordering process, and what to expect during my next visit. Thank you all so much for making my experience an amazing one!","updateTime":"2026-03-18T20:10:55.936406Z"},{"reviewer":"Elida Flores","starRating":"TWO","comment":"Normally, I like coming to this eyecare location, overall. The staff was friendly, and they always have a large selection of eye frames, but my current visit wasn't as pleasant as my former visits and the two main reasons are: 1) I was required to wear a mask while getting my new eye exam and the lens area of the machine where my eyes look through kept fogging up due to the mask and it was making it difficult for me to see well through it and I didn't want that issue to affect the results of my eye prescription. When I expressed this concern to the technician and asked to re-due part of the exam she declined telling me it will be fine the way it is. I had my doubts anyway and I did not appreciate her response. 2) The pricing for a new pair of glasses and lenses was extremely pricey and to replace the lenses on my current frames was unbelievably pricey as well. I also needed to pay out of pocket so it was completely too expensive for either options, not even the discount that was offered seemed like a discount to me.","updateTime":"2026-03-18T14:11:33.876849Z"},{"reviewer":"Michael Grant","starRating":"FIVE","comment":"This location is the best in the business staff is courteous,professional and very knowledgeable,special mention is due to Nadine,Sarah,Jose and Carmen excellent teamwork like a well oiled machine. I highly recommend Pearl Vision of Orland square","updateTime":"2026-03-17T21:49:52.873218Z"},{"reviewer":"Charles Barnes","starRating":"FIVE","comment":"Ordering glasses was very pleasant and every employee was friendly. This is my second pair ordering and they offer a type of lense that help me with computer screens.","updateTime":"2026-03-17T19:20:58.896346Z"},{"reviewer":"keira westphal","starRating":"FIVE","comment":"Josephine was absolutely wonderful! Took care of me and found the perfect pair of glasses.","updateTime":"2026-03-16T22:35:27.148828Z"},{"reviewer":"john strauss","starRating":"FIVE","comment":"Everyone there was very knowledgeable of their duties. I found it to be a hassle free experience.","updateTime":"2026-03-16T20:44:42.274304Z"},{"reviewer":"Cansella Hale","starRating":"FIVE","comment":"I welcome the chance to write a review regarding the excellent experience I received at Pearle Vision in Orland Park, Illinois. Because of Rita, I received patience, a thorough understanding on the purchase of my eyewear. Rita made sure from the time I sat in front of her that I understood everything about the item I was purchasing very clearly.\nRita even saw that I was yes surprised by the original purchase cost and she found coupons to cover some of the cost!!! Before leaving I asked for a business card, surprise to know that she’s the store manager!!! After learning that I truly felt great because not offer do I manage take time out of their schedule to work with a customer!!! KUDOS TOO PEARLE VISION ON HIRING AN AWESOME INDIVIDUAL LIKE RITA😊","updateTime":"2026-03-16T20:28:25.436597Z"},{"reviewer":"David Vidler","starRating":"FIVE","updateTime":"2026-03-16T19:26:26.641972Z"},{"reviewer":"Michael Howard","starRating":"FIVE","comment":"The Pearle Vision in Orland Park is always such a wonderful experience for me. The customer service is always superb and it’s just always great to be treated with a smile as well as the sales associates being so courteous and friendly and also very professional at the same time. I want to specifically point out by name Nimah (my last 2 visits) and Samir who helped me on my last visit and Carmen who screened me (my visit before last) before I saw the eye doctor for my examination….was also so very courteous, friendly and professional. Kudos to the ORLAND PARK Pearle Vision and I will always return there for any and all eyeglass services needed. Thank you so much.","updateTime":"2026-03-16T19:00:46.896896Z"},{"reviewer":"Mohanad “Mike” moussa","starRating":"FIVE","comment":"Samir was wonderful to work with. He fixed my old pair and he helped me make the right choice on my new pair of glasses. Best part is he got me in and out really fast. Anyone who finds their way to pearl vision in Orland should mention him by name.","updateTime":"2026-03-16T18:08:20.332860Z"},{"reviewer":"Mario Surma","starRating":"FIVE","comment":"I had a great experience with Josephine. She helped me pick the perfect pair of glasses for my style.","updateTime":"2026-03-16T16:00:04.380492Z"},{"reviewer":"Bailee Panfil","starRating":"FIVE","comment":"Lupe was a great help with picking out frames and helping narrowing the final choice i made! she was very sweet and had a lot of patience with me which i appreciate ❤️.","updateTime":"2026-03-15T14:19:49.886716Z"},{"reviewer":"Christina","starRating":"FIVE","comment":"Everyone has been wonderful at Pearle Vision of Orland Park! Thankful for their time and commitment to my vital eye care!","updateTime":"2026-03-14T18:35:43.827495Z"},{"reviewer":"Joseph Solek","starRating":"FIVE","comment":"First time visiting. I lost my glasses and Josephine was very helpful and patient in helping me find a reasonable solution. Highly recommended.","updateTime":"2026-03-14T16:04:23.094969Z"},{"reviewer":"Antwon Westbrooks","starRating":"FIVE","comment":"They have my favorite reading glasses to choose from and to get them after eye examination","updateTime":"2026-03-14T15:29:29.154623Z"},{"reviewer":"TRISHA DAVID","starRating":"FIVE","comment":"Josephine is an excellent staff person. Her expertise and empathy helped me make a selection and her patience and caring will make me recommend this Pearl Vision to everyone.","updateTime":"2026-03-14T14:55:46.521414Z"},{"reviewer":"Chaile Luckett","starRating":"FIVE","comment":"Ms Rita Starks was helpful with resolving the issue with my glasses. I would definitely recommend Dr. Mark Brachmanski","updateTime":"2026-03-14T14:48:43.277302Z"},{"reviewer":"Lisa Starcevich","starRating":"FIVE","comment":"Dr. B was thorough and professional. Josephine was very helpful and knowledgeable .","updateTime":"2026-03-14T01:02:43.237875Z"},{"reviewer":"Kim Rociola","starRating":"FIVE","updateTime":"2026-03-13T17:30:38.016706Z"},{"reviewer":"Peter Buchaniec","starRating":"FIVE","updateTime":"2026-03-13T16:26:49.213260Z"},{"reviewer":"Gary Pierson","starRating":"FIVE","comment":"Stopped in to make an appointment, the friendly staff got me an appointment the very same day. Rita helped fit me with glasses and couldn’t have been more friendly and professional","updateTime":"2026-03-13T16:24:11.447664Z"},{"reviewer":"Lori Williams","starRating":"FIVE","comment":"Every employee was very pleasant. The exam doctor is always pleasant.","updateTime":"2026-03-13T12:08:04.516057Z"},{"reviewer":"Aviva Rosas","starRating":"FIVE","comment":"Josephina was great!","updateTime":"2026-03-13T00:26:08.037382Z"},{"reviewer":"Kendra Latiker","starRating":"FIVE","comment":"I’ve been going to this Pearl Vision location for the past few years, and the service has been consistently phenomenal. The team is incredibly attentive, and their communication is excellent—they keep you updated throughout the entire process so you always know the status of your order.\n\nI especially want to recognize Rita, who always goes above and beyond. She is extremely attentive, thoughtful, and truly cares about providing great customer service. Her follow-up and attention to detail make the entire experience smooth and stress-free.\n\nIt’s rare to find this level of customer care these days, and it’s the reason I continue coming back. I highly recommend this Pearl Vision location to anyone looking for excellent service and a team that genuinely cares about their customers!","updateTime":"2026-03-12T22:28:50.606205Z"},{"reviewer":"Faris Aqrabawi","starRating":"FIVE","comment":"Very friendly team. Keep up the good work thanks","updateTime":"2026-03-12T17:22:50.497160Z"},{"reviewer":"Maria Owczarzak","starRating":"FIVE","updateTime":"2026-03-12T17:19:52.819929Z"},{"reviewer":"Anabella Avila","starRating":"FIVE","comment":"Everyone was great!! Thank you!","updateTime":"2026-03-12T17:09:40.912662Z"},{"reviewer":"Sarah Kauffman","starRating":"FIVE","updateTime":"2026-03-12T15:26:32.739141Z"},{"reviewer":"William Fosco","starRating":"FIVE","comment":"Friendly, professional people.","updateTime":"2026-03-11T23:59:48.153169Z"},{"reviewer":"La Donna Jones","starRating":"FIVE","comment":"I walked into Pearle vision Orland Park, looking for a particular frame 👓 and had the pleasure of meeting Ms. Lupe Pollard. She shows that she cares about her customers with wonderful bedside manner to build a rapport. She is knowledgeable, thorough, and gives multiple options for the best care as an individual. i’m glad that I walked into Pearle vision Orland Park to assist with my family’s needs, and as a result I highly recommend this location for quality care and excellent service from Ms. Pollard, whom is greatly appreciated.","updateTime":"2026-03-10T23:36:38.325809Z"},{"reviewer":"Lee Thompson","starRating":"FIVE","comment":"The nicest people make u feel like telling your friends about them a little expensive but I like them","updateTime":"2026-03-10T23:35:53.034253Z"},{"reviewer":"Beth Gresky","starRating":"FIVE","comment":"Great customer service! Very nice and expedited service","updateTime":"2026-03-09T21:44:07.049205Z"},{"reviewer":"Jill Crabbe","starRating":"ONE","comment":"This is one of the worst experiences I have ever had. Two weeks in a row pearl vision has messed up my appointment times and locations. I did not get to see an eye specialist. I sat there for an hour after taking a quarter of a day to get in.\nVery disappointed in a place that I used to go to yearly I will no longer be returning.","updateTime":"2026-03-09T20:47:38.605633Z"},{"reviewer":"Nadine De Leon","starRating":"FIVE","comment":"I had a great experience at Pearle Vision and cannot recommend them enough. Samir was the best and helped me tremendously throughout the entire process. Everyone there was lovely, including Rita and Nadine (who happens to share my name!), making the atmosphere so welcoming. Even though we took forever and stayed past closing time, nobody rushed us or made us feel like a burden. Also, Dr. Shiple was very nice and professional.","updateTime":"2026-03-07T23:43:30.527774Z"},{"reviewer":"Kat Savage","starRating":"FIVE","comment":"Good experience at Pearle Vision Orland Park. Nadine was very helpful. Thank you!","updateTime":"2026-03-07T17:50:59.498366Z"}]