[{"reviewer":"Liz Patrick","starRating":"FIVE","comment":"Great experience, fast service. Definitely recommend!","updateTime":"2026-03-24T15:38:49.093797Z"},{"reviewer":"Tim Holtz","starRating":"FIVE","comment":"Fast friendly service. Staff is excellent!","updateTime":"2026-03-24T14:46:34.986697Z"},{"reviewer":"Danny Duncan","starRating":"FIVE","comment":"Fantastic place","updateTime":"2026-03-23T19:47:35.187817Z"},{"reviewer":"Mary Murray","starRating":"FIVE","comment":"Dr Payne and her staff are the best. They’re very personable, timely, and work to make my contacts and glasses as affordable as possible. Dr Payne always takes the extra time to talk through any concerns. I recommend this office to everyone looking for an eye doctor!","updateTime":"2026-03-22T14:30:04.560909Z"},{"reviewer":"Brooke","starRating":"FIVE","comment":"the girls here are AMAZING! so helpful and considerate.","updateTime":"2026-03-20T19:53:13.144875Z"},{"reviewer":"James Spalding","starRating":"FOUR","updateTime":"2026-03-15T13:27:48.604969Z"},{"reviewer":"Steve Neukam","starRating":"FIVE","updateTime":"2026-03-05T23:09:00.953423Z"},{"reviewer":"Amiyah Schapker","starRating":"FIVE","updateTime":"2026-02-27T20:14:51.063929Z"},{"reviewer":"Rob Davis","starRating":"FIVE","updateTime":"2026-02-25T17:35:28.859433Z"},{"reviewer":"Amy Weissmann","starRating":"FIVE","updateTime":"2026-02-25T13:37:19.977968Z"},{"reviewer":"Drew Rider","starRating":"FIVE","updateTime":"2026-02-23T13:36:16.713599Z"},{"reviewer":"Derek Nantz","starRating":"ONE","comment":"The eye doctor kept bringing up my age and criticized how I care for my contacts, the solutions and drops I use, and the fact that I couldn’t afford to come in sooner. Even though her tone sounded positive, the way she communicated felt condescending and made me feel judged, talked down to, and bad about my situation.","updateTime":"2026-02-16T14:21:41.956651Z"},{"reviewer":"Bayou Creek","starRating":"FIVE","updateTime":"2026-02-15T13:37:04.867839Z"},{"reviewer":"Shana Alldredge","starRating":"FIVE","comment":"Very friendly. Absolutely the best experience for my 8 year old first time getting an exam. Dr. Payne is wonderful.","updateTime":"2026-02-09T13:38:57.026509Z"},{"reviewer":"Mark Barron","starRating":"FIVE","comment":"Courteous and professional staff","updateTime":"2026-02-08T18:58:17.491085Z"},{"reviewer":"Markel Hoffman","starRating":"FIVE","updateTime":"2026-02-05T15:25:09.505403Z"},{"reviewer":"Brandy","starRating":"FIVE","updateTime":"2026-01-22T01:40:25.719763Z"},{"reviewer":"ImmortalFett71","starRating":"FOUR","updateTime":"2026-01-21T13:45:45.876469Z"},{"reviewer":"Liz Bailey","starRating":"FIVE","updateTime":"2026-01-18T14:49:10.339104Z"},{"reviewer":"Debra Smith","starRating":"FIVE","comment":"Great doctor! Great staff!","updateTime":"2026-01-12T13:35:59.718563Z"},{"reviewer":"Hannah Windland","starRating":"FIVE","comment":"Best place to go. They are great help.","updateTime":"2026-01-09T17:30:29.732168Z"},{"reviewer":"Kerry Eagan","starRating":"FIVE","updateTime":"2026-01-07T13:41:16.296714Z"},{"reviewer":"mitch runau","starRating":"FOUR","comment":"A good experience friendly staff 👍","updateTime":"2026-01-04T17:18:55.669894Z"},{"reviewer":"Michael Ward","starRating":"FOUR","comment":"Appointment was on time and handled well. The wait to get fitted for new glasses was quick and easy.","updateTime":"2026-01-04T12:11:53.217910Z"},{"reviewer":"Holli Goins","starRating":"FIVE","comment":"Quick and easy to get in! Kind staff!","updateTime":"2025-12-29T15:35:02.809267Z"},{"reviewer":"Lucinda Moutoux","starRating":"FIVE","comment":"I brought my brother in who is cognitively impaired and you were so kind to him and explained everything to him.","updateTime":"2025-12-29T13:46:29.541013Z"},{"reviewer":"Tim Kelley","starRating":"FIVE","comment":"Great selection","updateTime":"2025-12-27T21:11:31.474853Z"},{"reviewer":"Nikola Tesla","starRating":"FIVE","comment":"Great place, excellent doctor and knowledgeable staff. Thank you!","updateTime":"2025-12-21T15:13:47.081964Z"},{"reviewer":"Melinda Guinn","starRating":"FIVE","updateTime":"2025-12-15T16:46:01.785407Z"},{"reviewer":"S Atteberry","starRating":"FIVE","updateTime":"2025-12-15T13:51:01.962402Z"},{"reviewer":"Cindy Burnett","starRating":"FIVE","comment":"Everyone is so nice and helpful. Dr. Payne is awesome. She listens to you and is very knowledgeable.","updateTime":"2025-12-07T15:35:28.936712Z"},{"reviewer":"Dusty Lloyd","starRating":"FIVE","updateTime":"2025-12-03T15:23:38.441406Z"},{"reviewer":"Lori Weinzapfel","starRating":"FIVE","comment":"Dr. Payne is the sweetest. She makes you feel comfortable and really listens to you. Her office staff is very kind as well.","updateTime":"2025-12-03T12:25:23.515995Z"},{"reviewer":"terry mccormick","starRating":"FIVE","comment":"Great service and polite 👍","updateTime":"2025-12-01T13:36:10.090579Z"},{"reviewer":"Ron Jones","starRating":"FIVE","comment":"Everyone was professional.","updateTime":"2025-11-27T13:36:33.934579Z"},{"reviewer":"Eric Miller","starRating":"FIVE","comment":"Dr. Payne is absolutely wonderful and caring.","updateTime":"2025-11-24T15:32:04.910727Z"},{"reviewer":"Rey Montiel","starRating":"FIVE","comment":"Awesome staff. Awesome eye doctor. Very friendly","updateTime":"2025-11-21T16:29:03.162129Z"},{"reviewer":"Jim Allen","starRating":"FIVE","updateTime":"2025-11-20T14:25:13.538958Z"},{"reviewer":"Kimberly Fleeger","starRating":"FIVE","comment":"All the ladies at this location were so helpful and had patience with my mama who is hard of hearing. Dr Payne was so helpful, and had a great personality. We plan to recommend Pearles West to anyone looking for a new eye care facility!","updateTime":"2025-11-17T20:49:52.333945Z"},{"reviewer":"Tasha Johnson","starRating":"ONE","comment":"Staff were rude , doctor didn’t listen to me as a patient , staff that is supposed to help with frames was rude , wasted my only yearly eye exam, I wanted frames they didn’t have and they wouldn’t order them, the charge for my lens was double what I paid at a previous local optometrist office . Left without frames , and was just handed my rx for glasses and the rx I was given I told the dr was blurry when she tried it during the exam, never again","updateTime":"2025-11-17T03:24:39.663419Z"},{"reviewer":"GrumpyViper_8","starRating":"FIVE","comment":"Great experience!","updateTime":"2025-11-11T23:28:56.661270Z"},{"reviewer":"Larry Newell","starRating":"FIVE","updateTime":"2025-11-10T16:38:31.832195Z"},{"reviewer":"Elaine Griffin","starRating":"FIVE","comment":"The doctor and her assistant were knowledgeable and helpful..","updateTime":"2025-11-10T13:38:43.051822Z"},{"reviewer":"Alyssa Kelley","starRating":"FIVE","comment":"Everyone was great to deal with and very friendly.","updateTime":"2025-11-08T17:35:31.714607Z"},{"reviewer":"Robert Reinitz","starRating":"FIVE","comment":"A+++++","updateTime":"2025-11-07T21:10:33.838762Z"},{"reviewer":"Steve McGinness","starRating":"FIVE","updateTime":"2025-11-06T15:32:51.346257Z"},{"reviewer":"Brandie Marchand","starRating":"FIVE","comment":"Great place to go. Nice people and are great at their job. Highly recommended to get glasses or vision tested for glasses","updateTime":"2025-11-05T13:36:04.297298Z"},{"reviewer":"Emily Hicks","starRating":"FIVE","comment":"Fantastic service, everyone was very friendly and helpful, this is my new place for glasses","updateTime":"2025-11-04T23:28:46.472314Z"},{"reviewer":"Jessica Shearer","starRating":"FIVE","comment":"My husband went and had a very thorough eye exam especially for his diabetes. They have a bright light that can see the back of your eye differently than dilation that a lot of offices don't have. There's also a lot of frame options to pick from ordered by price and separated by gender. It makes picking frames very easy.","updateTime":"2025-11-03T18:37:39.950650Z"},{"reviewer":"Kenneth Tidwell","starRating":"TWO","comment":"Customer service is not the greatest at the Westside location","updateTime":"2025-10-27T19:43:04.821473Z"}]