[{"reviewer":"Amy Fields","starRating":"FIVE","updateTime":"2026-02-18T17:44:45.944026Z"},{"reviewer":"ricardodavis85@gmail.com timeless85","starRating":"FIVE","updateTime":"2026-02-18T14:59:16.593539Z"},{"reviewer":"Jolynn Trent","starRating":"FIVE","comment":"Staff was so very kind and friendly. The doctor was amazing. Very informative answered all my questions. I’ve been going through them for years and I will continue to.","updateTime":"2026-02-13T18:47:40.709228Z"},{"reviewer":"Bennie Hutton","starRating":"ONE","comment":"I ordered a set of lenses from you all . Paid in full and now I can't catch you open to pick them up","updateTime":"2026-02-13T10:35:42.611727Z"},{"reviewer":"Les Sandusky","starRating":"FIVE","updateTime":"2026-02-10T02:40:03.177018Z"},{"reviewer":"Autumn B","starRating":"ONE","comment":"Why does this practice not have to disclose that Bryan Fields was one of the optometrists who got their license without taking or passing the proper exams? I would not have given them a dime had I known.","updateTime":"2026-02-04T21:52:52.494849Z"},{"reviewer":"Mindy Dowden-Kruger","starRating":"FIVE","updateTime":"2026-01-21T12:37:51.503697Z"},{"reviewer":"Ahmed Khalifa","starRating":"FIVE","updateTime":"2026-01-07T22:13:59.884280Z"},{"reviewer":"alan roberts","starRating":"FIVE","comment":"Great experience! Always friendly! Easy in and out. Dr. Fields is always helpful and takes the time to answer any and all questions. I trust this Doctor.","updateTime":"2026-01-07T14:56:57.171767Z"},{"reviewer":"Sarah VanHoose","starRating":"FIVE","comment":"Coming here for my eye care was the best decision I could have made. Dr. Fields is great with patients and took the time to explain my options. He even took it upon himself to train me on my new contact lenses. I greatly appreciate the whole staff here and will be returning for more visits as my insurance allows me.","updateTime":"2025-12-21T15:33:27.865885Z"},{"reviewer":"Michael Helbling","starRating":"FIVE","updateTime":"2025-12-18T11:41:27.073830Z"},{"reviewer":"Wladimir Duque","starRating":"ONE","comment":"Ordered my son's glasses (Meta) with the frames I bought at Costco bc they were out of stock, they installed the prescription glasses, took almost 3 weeks to get them back, after 2 days, the frame broke on the left side. Went back to the store to ask for a replacement or fix, and it's been almost 3 months with nothing more than \"we are waiting for the lab to send a new pair back\". It's been 3 months since I paid for the glasses, now my son does not have the new prescription on his glasses, nor the money to get a new pair somewhere else, nor his meta glasses from Costco. Nobody to complain, definitely will think twice before taking my family back to this place","updateTime":"2025-12-10T17:53:31.633473Z"},{"reviewer":"Jeff Hudgins","starRating":"FIVE","updateTime":"2025-11-30T16:15:09.408688Z"},{"reviewer":"Carolyn Payne","starRating":"FIVE","comment":"This is the most competent eye doctor and staff I've ever run into. Dr. Fields is outstanding. He listens, assesses and then together, you find the right course of action. The staff are great support and all instill confidence you are in good hands. Efficient, friendly, professional and helpful. This is a great optometric office you can entrust your vision to with confidence and assurance.","updateTime":"2025-11-26T14:37:17.761020Z"},{"reviewer":"Timothy Kaup","starRating":"FIVE","updateTime":"2025-11-19T19:54:46.946119Z"},{"reviewer":"Henry Harlamert","starRating":"FIVE","updateTime":"2025-11-13T14:50:58.883245Z"},{"reviewer":"Thomas O'Shaughnessy","starRating":"FIVE","comment":"Dr Fields is great, listens to all questions with utmost patience. Dr Thomas O'Shaughnessy","updateTime":"2025-11-08T02:05:23.762777Z"},{"reviewer":"Khyla Stanley","starRating":"FIVE","updateTime":"2025-11-03T14:36:26.826237Z"},{"reviewer":"Chelsea Landaverde","starRating":"ONE","comment":"Charged me not only for the exam which they should, but they made me pay to release my prescription. Also just found out they prescribed me the wrong prescription, they were way too strong.","updateTime":"2025-11-01T19:56:15.687712Z"},{"reviewer":"Morris Grubbs","starRating":"FIVE","updateTime":"2025-10-29T13:54:35.468664Z"},{"reviewer":"Stuart Arnold","starRating":"FIVE","comment":"Very impressed with my exam visit to the Pearle location on Mall Rd. in Lexington, Ky. Was in and out fast, but the service and friendliness were top-notch. Dr. Fields was thorough and a great communicator.","updateTime":"2025-10-24T13:45:36.803744Z"},{"reviewer":"courtney ptasnik","starRating":"FIVE","comment":"all the staff was so nice!! very understanding and patient, we need more people like this in the world:) perfect experience and quick! eye exam and new glasses in under an hour!!","updateTime":"2025-10-16T13:36:16.232142Z"},{"reviewer":"Michelle Castro","starRating":"FIVE","updateTime":"2025-10-15T13:35:50.847955Z"},{"reviewer":"HDI CATS","starRating":"FIVE","comment":"Very thorough and answered all questions and concerns. Very friendly and helpful staff!","updateTime":"2025-10-08T15:56:47.348147Z"},{"reviewer":"Angela Hubbard","starRating":"FIVE","comment":"Great staff. Quick and thorough yearly visit!","updateTime":"2025-09-28T15:10:54.418266Z"},{"reviewer":"Keith Bolden","starRating":"FIVE","updateTime":"2025-09-28T10:42:57.076884Z"},{"reviewer":"Mary Anne","starRating":"FIVE","comment":"Rebecca is so helpful, professional and welcoming. Pearle Vision is LUCKY to have her on their team!","updateTime":"2025-09-26T15:40:35.347428Z"},{"reviewer":"Sheila McQueen","starRating":"FIVE","comment":"Dr. Fields and all the staff are wonderful. They all listened to my concerns. I have not had much success with getting the best vision care from other providers. They were able to figure out what was going on and now I have clear vision. My lenses were made exactly the way that I needed and were adjusted perfectly. Thank you so much for giving me the best for my eyes.","updateTime":"2025-09-08T17:38:51.833623Z"},{"reviewer":"Tonya Griffeth","starRating":"FIVE","comment":"They were great and quick with the eye exam. Very honest at helping you with picking out frames and lens options.\nThanks again with all your help Trevor and Sonya! Will definitely come back!","updateTime":"2025-08-13T11:16:19.493788Z"},{"reviewer":"Rhonda Wilson","starRating":"FIVE","comment":"Jessica and Sonya were amazing!! Jessica ran through everything with extreme attention to detail. She was very knowledgeable very friendly.. The The customer service at Pearl vision on Mall Road is exemplary!","updateTime":"2025-08-09T02:34:46.948179Z"},{"reviewer":"Bryan Wachal","starRating":"FIVE","comment":"Everyone was so kind and helpful, I really enjoyed my visit.","updateTime":"2025-08-05T13:52:36.796102Z"},{"reviewer":"Lynn Hamby","starRating":"FIVE","comment":"I had a wonderful experience. All staff members were friendly, kind, professional, and made sure that I did not need anything. Dr. Fields and staff that examined me made sure I understood everything that was happening, allotted time for questions and concerns.","updateTime":"2025-08-03T18:58:27.794536Z"},{"reviewer":"Pamela Lockhart","starRating":"FIVE","updateTime":"2025-07-25T13:39:51.993372Z"},{"reviewer":"Nakia Ingram","starRating":"FIVE","updateTime":"2025-07-21T13:43:12.690601Z"},{"reviewer":"nancy Marinaro","starRating":"FIVE","comment":"Very professional and nice experience!","updateTime":"2025-06-19T14:11:39.693585Z"},{"reviewer":"Jacob Wells","starRating":"ONE","comment":"Just needed to pick my glasses up. Sign on door says closed from 12:30-1:30 for lunch. Waited well past 2pm without anyone unlocking door. I work 3rd shift and needed to get back home to go to sleep for work. Extremely disappointed in this store.","updateTime":"2025-06-06T18:05:00.505882Z"},{"reviewer":"Alex Griffee","starRating":"FIVE","comment":"Loved everything about it. Everyone was nice, respectful, friendly, polite, confident in their job, got me in for a same day appointment, I didn’t feel rushed but everything moved quick at the same time.","updateTime":"2025-05-15T13:57:55.426893Z"},{"reviewer":"Randy McMillan","starRating":"FIVE","comment":"Rebekah was very friendly and personable while ensuring I got the frame best suited for me and conveying my contact lens concerns to the optometrist. Dr. Fields was extremely thorough, patiently working with me, fine tuning my modified monovision contact prescription, making them even better than before.","updateTime":"2025-05-10T17:12:38.238849Z"},{"reviewer":"Ann Coffman","starRating":"FIVE","comment":"I'd like to give a huge thank you to Rebekah for helping me with my glasses! I live a little over an hour away, and it was worth the drive. She is very professional, courteous, and knowledgeable. She ordered what I wanted when it wasn't in stock and provided first class customer service!","updateTime":"2025-05-06T23:43:42.151437Z"},{"reviewer":"Laurenda Boateng","starRating":"FIVE","comment":"Good experience. I have been with you for the past 3 or 4 years. I love it every time I visit. I just want more discounts towards my reading glasses, that's all.","updateTime":"2025-05-06T05:53:45.361125Z"},{"reviewer":"Michael Samaan","starRating":"FIVE","updateTime":"2025-04-27T13:36:16.343364Z"},{"reviewer":"Sally Patrick","starRating":"FIVE","comment":"Everyone there were great and super professional and kind","updateTime":"2025-04-26T13:36:22.774763Z"},{"reviewer":"Kelly Gross","starRating":"FIVE","comment":"The staff were all extremely friendly, and helpful. Dr.Fields was very patient and informative. I felt that the exam was thorough. I must give a big shout out to Rebecca who helped with ordering my new glasses. I haven’t received such excellent customer service in a long time.","updateTime":"2025-04-18T14:25:00.107515Z"},{"reviewer":"Donna Wainscott","starRating":"FIVE","updateTime":"2025-04-17T15:49:40.100547Z"},{"reviewer":"SHalustick","starRating":"FIVE","updateTime":"2025-04-13T17:48:49.006441Z"},{"reviewer":"Fred Garrett","starRating":"FIVE","updateTime":"2025-04-10T14:01:47.673477Z"},{"reviewer":"Penny Clancy","starRating":"FIVE","updateTime":"2025-03-26T15:51:05.020772Z"},{"reviewer":"Angie Neat","starRating":"FIVE","updateTime":"2025-03-26T13:41:33.576418Z"},{"reviewer":"Carmen Smith","starRating":"FIVE","comment":"I thoroughly enjoyed my eye exam with Dr. Brian Fields. The visit was very informative, which is typically of a eye exam. Usually they feel rushed through. Not Dr. Fields! Also, his staff was great and I’ll see them again next year!","updateTime":"2025-03-23T11:34:38.702525Z"},{"reviewer":"Luis","starRating":"ONE","comment":"They don't deserve even one star. I scheduled an appointment, got flooded with several text messages repeatedly asking me to be here 15 min early. I show up for my appointment (15 min early)--they are not open until after when my appointment is supposed to start! Why confirm an appointment if they know it is during their lunch hours? Why not post their lunch hours on their website, their reservation system, and Google maps?","updateTime":"2025-03-22T18:22:43.210177Z"}]