[{"reviewer":"Jon Clarke","starRating":"FIVE","comment":"Great visit at Pearl Vision in Dartmouth.\nThe eye exam was quick, detailed, and the doctor explained everything in a way you actually understand.\n\nYou feel confident about your prescription when you walk out.\n\nThe team up front is helpful with frames and keeps the whole process simple.\nThey go over your benefits, your options, and your out of pocket without any confusion.\n\nFast service.\nClear communication.\nNo pressure.\n\nIf you want an eye appointment and glasses done right, this is the place.","updateTime":"2025-11-20T22:10:08.430505Z"},{"reviewer":"Sandra Christoun","starRating":"FIVE","comment":"I had an excellent experience at Pearle Vision Center in Dartmouth. From scheduling my appointment to meeting with the technician, Yolanda and the optometrist, Dr Nathan Bates, the customer service was outstanding. Everyone was friendly, professional, and made me feel completely at ease — I actually had a good time! Both the doctor and the technician took the time to explain everything to me and I found them to be very thorough. I highly recommend Pearle Vision Center for anyone looking for quality eye care and a great experience!","updateTime":"2025-10-30T21:35:42.437036Z"},{"reviewer":"Paul Fox","starRating":"FIVE","comment":"Great service, very helpful!","updateTime":"2025-10-02T13:17:04.638591Z"},{"reviewer":"Izzy","starRating":"FIVE","comment":"The lady that assisted me with new lenses & an issue that I had was extremely attentive & helped to resolve a few problems .\nOverall the staff at Pearle Vision in Dartmouth, MA are incredibly friendly, kind, and extremely helpful !","updateTime":"2025-09-28T21:44:25.378998Z"},{"reviewer":"Hope Hallett","starRating":"FIVE","comment":"Awesome Dr Nathan...wonderful vision techs too...extremely satisfied..thank you wonderful Dr Marmelo","updateTime":"2025-09-14T00:57:48.784605Z"},{"reviewer":"Jennifer","starRating":"FIVE","comment":"Dr Nathan Bates is very kind and very thorough. This particular Pearle Vision has one of the best staff of all of the eye doctors I’ve been to. They’re all very sweet, professional and helpful. Definitely recommended this location","updateTime":"2025-07-31T01:39:55.829827Z"},{"reviewer":"David Bergeron","starRating":"FIVE","updateTime":"2025-06-15T02:31:21.089088Z"},{"reviewer":"sharon Donovan","starRating":"FIVE","comment":"Always well taken care of by all the staff, thank you","updateTime":"2025-06-11T23:45:19.607804Z"},{"reviewer":"Marsha Ellis","starRating":"FIVE","comment":"Very thorough and compassionate","updateTime":"2025-06-08T21:15:57.801471Z"},{"reviewer":"Elizabeth Perry","starRating":"FIVE","comment":"We absolutely love everyone at Pearle Vision.\nWe are always met with a warm, friendly hello.\nDr. Marmello and her staff have always met and then exceeded our vision needs.","updateTime":"2024-12-16T14:34:13.499548Z"},{"reviewer":"Matt Sweeney","starRating":"FIVE","comment":"Simple put they are great people","updateTime":"2024-10-13T19:09:41.148266Z"},{"reviewer":"Michelle Humphrey, Premier Realtor","starRating":"FIVE","comment":"I have been a patient at Pearl Vision for more than 10 years, I could not be happier! Dr MARMELO and Dr Bates are great practitioners. Their staff is attentive, pleasant, and very professional. I highly recommend.","updateTime":"2024-09-18T14:31:20.768474Z"},{"reviewer":"S.A. Leys","starRating":"FIVE","comment":"Such an awesome team at Pearle Vision in North Dartmouth MA. Dr. Marmelo is compassionate, thorough, best doc ever. Her team provides excellent customer service and support and their products are great!","updateTime":"2024-06-26T15:56:52.140233Z"},{"reviewer":"Jacob Walz","starRating":"ONE","comment":"The doctor is a nice guy. The employees at the front desk just give off a vibe that they don't want to help you. I gave my glasses in for a screw repair and someone broke the frame during the repair. I ask if they owe to replace them they go NOPE. And they NEVER told me that, tried to lie to me saying they did. Honestly, I understand if it's a policy where they don't owe for replacement after a bad repair but they never disclosed that to me and never took accountability for the mistake. Someone called me sweetie which just seemed condescending?? Again, the Doctor is a nice guy but the front desk has never been kind to deal with. Will be going elsewhere.","updateTime":"2024-06-07T20:36:05.812384Z"},{"reviewer":"Sandy Bettencourt","starRating":"FIVE","comment":"Dr Marmelo clearly cares about her patients. Julie is just as caring and extremely helpful with choosing glasses that fit appropriately. Thank you, it’s worth the ride.","updateTime":"2024-05-25T11:41:16.342809Z"},{"reviewer":"E Z","starRating":"ONE","comment":"This Doctor is very nice guy but the girls at the help desk and the one where you get the glasses they suck. They have such a bad attitude not good for the business.","updateTime":"2024-05-22T15:17:14.742859Z"},{"reviewer":"Cody Freitas","starRating":"FOUR","updateTime":"2024-04-13T21:25:38.821652Z"},{"reviewer":"Jody Lotter","starRating":"FIVE","comment":"1st time there. Everyone had a friendly attitude and very helpful","updateTime":"2024-04-11T21:31:46.340289Z"},{"reviewer":"C Land","starRating":"FIVE","comment":"Staff is very professional. Knowledgeable and extremely helpful and friendly!","updateTime":"2023-12-16T23:11:39.767312Z"},{"reviewer":"Charley Cook","starRating":"FIVE","comment":"I bought a pair of RayBan glasses 6 months ago. The staff has replaced nose pieces 4 times so far. Today they offered to replace the glasses with something else.\n\nThe staff has been incredibly friendly, helpful and professional. It’s a pity that they’ve had to cope with an inferior quality product.\n\nI’ll keep using Pearle Vision, but won’t buy RayBans again.","updateTime":"2023-11-30T00:31:04.922387Z"},{"reviewer":"Patricia Estrella","starRating":"ONE","comment":"eyeglasses and dr visit was good. unfortunately dealing with the front line is not so enjoyable. Calling in as well for further info assistance to receive guidance on insurance billing for other items not covered was miserable putting it mildly. I am aware the same questions are asked by many unfortunately but each individual should be dealt with respect and some sort of pleasantry\n\nThe robot that responded to the phone call was less than pleasant - which in turn sets off the experience and end result no desire to return to this business\n\nUnfortunately the frontline can be a downfall to a business even if one is happy with Dr and staff past the front desk .","updateTime":"2023-11-28T15:08:14.521358Z"},{"reviewer":"Kathy G","starRating":"FIVE","comment":"I was seen promptly at my appointment. Very friendly and courteous staff. Dr. Marmelo is very professional and easy to talk to. Shout out to Yolanda...she is awesome! I am so glad to have found Pearle Vision in Dartmouth. I can see clearly now!","updateTime":"2023-11-11T14:41:58.766918Z"},{"reviewer":"Mynormartin Saquic","starRating":"FIVE","comment":"👍","updateTime":"2023-09-18T12:01:01.153601Z"},{"reviewer":"Karen Martin","starRating":"FIVE","comment":"We stopped by Pearle Vision in North Dartmouth to see if they could fix my mom’s glasses as her lense had fallen out. We had the privilege of meeting Julie there who was extremely personable and made such a positive impression on both my mom and myself. She made the process to replace my mom’s broken glasses easy and stress free. My mom was very happy with the finished product. Thank you Pearle Vision in North Dartmouth! I would highly recommend doing business here.","updateTime":"2023-08-31T00:09:26.450290Z"},{"reviewer":"Ruthy Frysinger","starRating":"FIVE","comment":"True customer service from every employee.","updateTime":"2023-06-13T00:00:58.984156Z"},{"reviewer":"Keira Francis","starRating":"TWO","comment":"I dropped my frames off to get a new prescription put in. They said they would call me and let me know when they were done, the receptionist said it would take a little over an hour. I waited for over 4 hours with no phone call until I decided to walk in and check up on them. They were sitting on the counter waiting for me when I walked in. Unfortunate they couldn’t call me when they were ready to pick up and waisted hours of my day.","updateTime":"2023-06-08T21:27:21.867374Z"},{"reviewer":"WRS 2","starRating":"FIVE","comment":"Always a pleasure doing business with the Pearle Vision in North Dartmouth. The staff is super friendly. Thank you","updateTime":"2023-06-02T18:18:50.223120Z"},{"reviewer":"Deo Waite","starRating":"FIVE","comment":"Everybody was nice. Glasses are good.","updateTime":"2023-02-21T18:41:31.053536Z"},{"reviewer":"robditalia","starRating":"FIVE","comment":"Awesome staff so friendly and professional!","updateTime":"2023-02-09T13:06:04.885550Z"},{"reviewer":"S.A. Leys","starRating":"FIVE","comment":"Totally amazing team and experience. I had the opportunity to interact with everyone who works in this office and the service was nothing short of phenomenal. Dr. Kate Marmelo and her team were compassionate, professional and just downright helpful in assisting me with assessing my vision and then finding the right type of glasses. If I could give them 10 stars - I would! Everyone who entered the store was greeted warmly. I was told it would take 5 - 8 business days for my glasses to arrive - it was less than that. If you need to have your vision checked or find a new pair of glasses, this is your place!","updateTime":"2023-02-05T04:45:07.356716Z"},{"reviewer":"David Dugas","starRating":"FIVE","comment":"A great team - everyone from the optometrist to the folks that help you pick out glasses.","updateTime":"2023-02-04T00:23:10.388537Z"},{"reviewer":"Crystal Hathaway","starRating":"FIVE","comment":"My visit has always been pleasant doctors and staff are very professional, my recent visit was the best. I was very impressed with equipment they used to complete my exam. Thank you Yolanda and Dr. Nate 🙂","updateTime":"2023-01-04T16:28:59.121724Z"},{"reviewer":"Borden Family","starRating":"FIVE","comment":"My family has been going to the Dartmouth Pearle Vision for many years. The entire staff goes above and beyond always! They are compassionate and they truly care about their patients. It’s the only vision center we go to!! I would recommend Pearle Vision in Dartmouth for everyone.","updateTime":"2022-09-15T17:29:45.675968Z"},{"reviewer":"Anne Reed","starRating":"FOUR","comment":"I am not an easy person to choose glasses with. I try on every pair in the store almost and then narrow it down to 2 or 3 . They are very patient and allowed me the time to decide. The exam with the technician and the dr was made comfortable and easy. I had Dr Trevino but I have also had Dr Marcelo. I would recommend either one.","updateTime":"2022-08-05T16:58:05.426966Z"},{"reviewer":"Michael Santos","starRating":"FIVE","comment":"My last eye examine and glasses fitting was very impressive. This years eye exam I called a friend Dana Rebeiro and told her to make an appointment for the same day and time so we can go together. She got the right day but not the right time lol. Anyway, this year I was even more impressed. My needs were met above and beyond! I got a great deal on 2 pairs of glasses and Yolanda took care of my old ones so that I wasn't sporting one armed glasses while I waited for the new ones. Thank you! And my friend Dana was also impressed with the service from the Dartmouth Pearl Vision. I will be a repeat customer!","updateTime":"2022-08-03T01:07:17.694690Z"},{"reviewer":"Kayla M","starRating":"FIVE","comment":"Front desk staff, and Dr’s are always so nice. Dr.Marmelo is great! She’s kind, compassionate, and easy going. Definitely recommend.","updateTime":"2022-07-31T12:37:37.212258Z"},{"reviewer":"AnimaXVestra","starRating":"FIVE","comment":"Great place great environment, definitely would recommend this place","updateTime":"2022-07-08T00:55:32.551284Z"},{"reviewer":"kimberly sylvia","starRating":"FIVE","comment":"Everyone is extremely friendly from the doctor to the ladies in the office. My daughter also went for an exam. She is extremely nervous of any and all doctor and Ms. Yolanda made my daughter feel so comfortable. I’m very appreciative of her kind way with my daughter. There excellent and my glasses came in quickly!","updateTime":"2022-03-29T01:39:14.777454Z"},{"reviewer":"leo bastille","starRating":"FIVE","updateTime":"2022-03-27T01:04:50.955178Z"},{"reviewer":"Anne-Laurie Jean-Louis","starRating":"FIVE","comment":"When I arrived with broken pair of glasses, I was given another pair on the same day. I really need my glasses to do everyday things and I found that so helpful. The staff is extremely friendly. As long as I live in the area, Pearl is where I’ll go.","updateTime":"2022-02-24T22:42:53.106462Z"},{"reviewer":"Tom Dolan","starRating":"FIVE","comment":"My only complaint is that I have nothing to complain about. Very thorough and patient examination of my vision AND of the insides of my eyes. Doctor Marmelo is like Sherlock Holmes with his magnifying glass. She doesn't miss a thing. And she treats her staff like gold, which they are!","updateTime":"2022-02-21T00:29:49.102808Z"},{"reviewer":"John Pacheco","starRating":"ONE","comment":"Crazy disconnect between corporate and this location. I've received multiple emails confirming an appointment for today. Scheduled some time off from work. Received a call to schedule an appointment. Informed the person I had a scheduled appointment, but was told those emails come from corporate and not them and that I had no appointment. Taking my family elsewhere. Will never go back to Pearle Vision.","updateTime":"2021-12-06T14:47:40.247408Z"},{"reviewer":"Krissy Lourenco","starRating":"FIVE","updateTime":"2021-10-26T10:29:12.119351Z"},{"reviewer":"Marina","starRating":"ONE","comment":"Secretary Jenn very, very rude, not helpful at all.\nEmployees like this just ruin the business.","updateTime":"2021-10-11T17:06:26.543714Z"},{"reviewer":"Katherine Dumont","starRating":"FIVE","comment":"Very personable and helped me pick out a pair of glasses that I was more than happy with. The eye doctor was thorough and answered all my questions particularly those that I had regarding my diabetes. Will definitely return next year for my yearly exam.","updateTime":"2021-09-18T14:30:08.046772Z"},{"reviewer":"Mary Rezendes","starRating":"TWO","comment":"I have taken my glasses back 4 times, and had a re-exam and still my glasses are not right.","updateTime":"2021-07-05T13:17:24.672692Z"},{"reviewer":"Lisa Assad","starRating":"FOUR","comment":"staff was friendly and very helpful with all my questions and didn't feel rushed at all.","updateTime":"2021-06-29T22:25:20.141113Z"},{"reviewer":"Sherri Nickel-Milstone","starRating":"FIVE","updateTime":"2021-06-15T21:52:18.191514Z"},{"reviewer":"Robin Muise","starRating":"FIVE","comment":"Excellent service and quality of care","updateTime":"2021-05-20T00:17:14.041604Z"},{"reviewer":"Normand Serejczyk","starRating":"FIVE","comment":"great friendly staff doctors go through every thing with you in great detail","updateTime":"2021-05-04T21:46:09.236237Z"}]