[{"reviewer":"Brandon Hong","starRating":"ONE","comment":"The doctor was very nice but to have to wait 4 weeks to get a pair of glasses Is way to long especially when the website states 14 days max.\n\nI called and left a message for them to cancel my order cause I can't 4 weeks and its bad enough I just lost my job because I can't drive without glasses due to it being a restriction on my license.\n\nI will let everyone I speak with that pearle vision is not the place to go to and they dont care about leaving the patient without glasses it seems due to the fact they want to tell their patients it's going to take 4 weeks and because of this this patient is now without a job cause I need them to drive\n\nI also would like to state that the front end staff are very unprofessional too.","updateTime":"2025-11-22T14:33:24.636143Z"},{"reviewer":"Jessica Williams","starRating":"FIVE","comment":"Dr. Joe was absolutely wonderful with my nervous 5 year old. The rest of the staff was so patient with her as well. Highly recommend!!!","updateTime":"2025-10-10T23:07:28.804226Z"},{"reviewer":"Kristen Marie Moran","starRating":"FIVE","comment":"My entire family has been coming here for over a decade. Best staff. Joe is amazing!","updateTime":"2025-08-02T13:25:54.845292Z"},{"reviewer":"Jeremy Gauthier","starRating":"FIVE","comment":"Love this place staff are amazing and happy to help.","updateTime":"2025-05-16T16:33:05.522093Z"},{"reviewer":"Michael Clark","starRating":"ONE","comment":"Doctors were cool but the admin was horrible, wouldn't provide me my daughters contact prescription because she couldnt get them in during the $225.00 training class. Was told it's the law that the training class has to be completed. 😂 I'll never go back here and I'd suggest to anyone looking to get contacts or glasses to go anywhere else.","updateTime":"2025-04-04T19:15:27.477440Z"},{"reviewer":"Erinn Carlsten","starRating":"FIVE","comment":"Dr Tarantino is so wonderful and everyone in this office is accommodating and helpful! Highly recommend!","updateTime":"2025-04-03T18:52:34.114224Z"},{"reviewer":"Seanna Zimmerman","starRating":"FIVE","comment":"⭐⭐⭐⭐⭐\n\nDr. Tarantino is, without a doubt, the best optometrist I have ever had the pleasure of seeing! I have been a patient of his for over 10 years, and I can confidently say that he is truly one of a kind. His expertise, kindness, and genuine care for his patients make every visit an absolute pleasure.\n\nNot only does he take the time to thoroughly examine and explain everything, but he also makes the entire experience enjoyable. My entire family looks forward to our eye appointments because Dr. Tarantino doesn’t just check your vision—he brightens your day! His warm personality, sense of humor, and dedication to his patients set him apart from anyone else in the field.\n\nIf you are looking for an optometrist who is knowledgeable, professional, and has a heart of gold, look no further than Dr. Tarantino. We are beyond grateful for the outstanding care he has provided us over the years. He is truly the best!","updateTime":"2025-03-01T22:21:42.857543Z"},{"reviewer":"Lauren Howell","starRating":"FIVE","comment":"Lovely experience at the Seekonk MA location.","updateTime":"2025-02-28T01:07:14.322761Z"},{"reviewer":"Evelyn Blackmoore","starRating":"THREE","comment":"Doctor was friendly and nice. The varying hours they work make it difficult to get anything done. To make matters worse they lock the door 15-20 minutes early, very bad customer service. I also heard the staff being rude to other customers as others have mentioned.","updateTime":"2025-02-26T21:54:13.616886Z"},{"reviewer":"Angel Pena","starRating":"FIVE","updateTime":"2025-02-24T19:08:11.365766Z"},{"reviewer":"Amanda Genovesi","starRating":"FIVE","comment":"My eye glass frames broke at work today. I have always struggled with picking out frames and for this reason, it has been almost 20years since I upgraded my frames. I left work early and drove to Pearle Vision with taped frames. I entered the store panicked to find a replacement pair in hopes to leave with them today. My anxiety was at an all time high. I was short on time before heading to my next two jobs today. Jen helped me tremendously. She was able to point me in the right direction for updated styles that fit my face and would hold my thick lenses appropriately. To say I am pleased is an understatement. Extremely happy with the service I received from start to finish. I left with a beautiful pair of glasses and got the gift of vision back! 10/10","updateTime":"2025-01-21T18:59:14.336958Z"},{"reviewer":"Jess B","starRating":"ONE","comment":"There was an instance in which the person after my appointment had a unique situation, and her situation was made public…by a Rude and unprofessional licensed optometrist assistant- an associate who worked on the weekend, (she waited for the child and parent to go in the back room for the provider visit) she was complaining and shaming that the teenage patient and her parent, did not have their “priorities straight” buy ordering contacts using a prescription that was due to expire in 10 days. As well as revealing that this patient’s coverage would be ending soon.\n\nNot only was this ongoing rant..which lasted for while…disrespectful, and doesn’t correlate with the standards and practices of her licensing board, but clearly a HIPPA/PHI violation.\n\nThe level of disrespect and lack of sensitivity was truly unprofessional.Her lack of empathy and disrespect towards this patient’s circumstance is concerning for a health care professional.\n\nThis is not a place I want to support, and receive services from.","updateTime":"2025-01-19T00:43:46.153700Z"},{"reviewer":"Ba C","starRating":"ONE","comment":"Eye doctor is cool but the eye glasses staff are the worse - they act friendly - but they’ll rip you off - I wish I can elaborate on this without using profanity but I can’t because I’m upset right now on how they handle situations. Just be careful people when dealing with the eye glass staff -1 star","updateTime":"2025-01-05T13:18:51.558134Z"},{"reviewer":"Nina Wordell","starRating":"FIVE","comment":"Great experience wonderful staff","updateTime":"2025-01-04T17:28:34.638006Z"},{"reviewer":"Gail Wordell","starRating":"FIVE","comment":"Staff and doctors are the best! Love my cont to and new glasses","updateTime":"2025-01-04T17:18:11.880261Z"},{"reviewer":"Delaney Abatecola","starRating":"FIVE","comment":"The employees here are very helpful and kind. I was having trouble finding frames that worked for me and they were very quick and to help. I highly recommend coming here!","updateTime":"2025-01-04T15:56:39.794809Z"},{"reviewer":"Bob Foti","starRating":"FIVE","comment":"Awesome and friendly staff in Seekonk MA","updateTime":"2024-12-27T20:27:45.140307Z"},{"reviewer":"Rose Sanborn","starRating":"FIVE","comment":"Expertise and kindness. Such a welcome relief. Thank you Dr. Trevino and team.","updateTime":"2024-12-27T17:39:57.835043Z"},{"reviewer":"Ron Roy","starRating":"FIVE","updateTime":"2024-11-26T00:22:10.588771Z"},{"reviewer":"Susan Pedulla","starRating":"FIVE","comment":"Great Customer Service","updateTime":"2024-11-02T16:45:31.151444Z"},{"reviewer":"Justin Kordas","starRating":"ONE","comment":"I just started wearing glasses about 6 months before my most recent visit (10/31/2024) where I was going in for a yearly eye exam. The eye exam went well but after I finished my exam I asked if there was any trick to keeping my glasses on my face when I looked down. The glasses I have are Oakley Bat Flips. They said there wasn't much they could do but they could try something. They put them in some heat machine that allowed them to tighten the frame and arms for me. Great the frames are more snug and are not falling off my face.\n\nHowever, after cleaning the finger prints and oil off, it was clear that the heat machine ruined my lenses. Even the employee looked at the lenses and said she sees the waves and blur and that there is no way I can use those. OK, not a big deal, mistakes happen. They will just replace the lenses they ruined right? Nope. They want me to pay for the new lenses.\n\nThe manager left early that day (Thursday) so she couldn't talk to me but I was told she will call me the next day (Friday). Today is Friday and I have not heard anything so I called at 4pm to find out what can be done. Again the manager left early and no one called me. I was also told the manager is not in on weekends.\n\nI am new to glasses so I am still leaning the \"rules\" when getting glasses employees to help you with your glasses. For example, these glasses I did not buy through Pearle Vision, at the start of this experience I did not know they aren't supposed to do anything to glasses that you don't buy there. Through the entire incident no one even asked me if I bought them there or not. I thought they worked with glasses and would know what can and can't be done. It wasn't until after the damage they asked if I bought them there then told me that since I didn't they won't do anything about it.\n\nI like the doctor, I want to keep going to this location, but if they won't fix there mistake, I can't see myself staying with them.","updateTime":"2024-11-01T20:37:56.141082Z"},{"reviewer":"Wayne Rene","starRating":"FIVE","comment":"I am very pleased with Pearle Vision, and their staff. The service is outstanding. My visits there are always so welcoming. 😁👍","updateTime":"2024-10-31T15:29:59.379435Z"},{"reviewer":"Christopher Thomas","starRating":"FIVE","comment":"Awesome staff,excellent choices for glasses and have been a customer for a while and have every bit of confidence that my needs are met fully.","updateTime":"2024-10-08T17:35:07.790157Z"},{"reviewer":"Monica Garcia","starRating":"FIVE","comment":"The staff here at Pearl Vision did an amazing job readjusting my glasses after having my lenses replaced. The staff did not give up until the frames fit just perfectly on my face! I will definitely be returning for future eye exams and new prescription glasses!","updateTime":"2024-09-30T16:09:47.328215Z"},{"reviewer":"Solight Sou","starRating":"FIVE","comment":"My family and I have been visiting this location for years. Staff and doctors are all friendly, professional, and ready to answer any questions we may have about our frame and lens choices or our coverage. We order glasses and contacts here and have never run into any issues. Highly recommend Pearle Vision in Seekonk!!!","updateTime":"2024-09-28T17:45:00.224843Z"},{"reviewer":"Ryan Perry","starRating":"FIVE","updateTime":"2024-09-28T02:57:04.707703Z"},{"reviewer":"Adam Grenier","starRating":"FIVE","comment":"These folks are awesome - everyone in that office was not only very helpful and professional, but personable and friendly. I am a new contact wearer, and Dr. Joe and his staff were beyond approachable and helpful in the training and learning on how to put them in.\n\nJust know that you'd be supporting some good human beings by giving this location your business.","updateTime":"2024-09-28T02:09:36.175674Z"},{"reviewer":"Renee Berube","starRating":"FIVE","updateTime":"2024-09-27T19:17:01.879753Z"},{"reviewer":"Shane O'Connell","starRating":"FIVE","comment":"Great experience. Dr Tarantino was very friendly and quick","updateTime":"2024-09-27T17:52:50.124432Z"},{"reviewer":"mike santos","starRating":"FIVE","comment":"Great customer service all around","updateTime":"2024-09-25T11:58:39.223593Z"},{"reviewer":"Noah Yetman","starRating":"FIVE","comment":"great experience","updateTime":"2024-09-24T00:46:58.728532Z"},{"reviewer":"Iris Estabrooks","starRating":"FIVE","comment":"I love this place!! The employees are amazing, they will go above and beyond for their customers. The office is always clean and I’ve never had an issue here unlike other places.","updateTime":"2024-09-23T18:56:00.473733Z"},{"reviewer":"Evan Senra","starRating":"FIVE","comment":"I had an exceptional experience at Pearle Vision Eye Center! The staff was incredibly friendly and attentive, making me feel right at home. Dr. Tarantino was thorough and took the time to answer all my questions, ensuring I understood my options. The office is modern and well-equipped, making the entire visit smooth and enjoyable. I left with a great pair of glasses and confidence in my eye health. Highly recommend this place for anyone seeking quality eye care!","updateTime":"2024-09-23T17:02:04.883829Z"},{"reviewer":"Bailey Sbardella","starRating":"FIVE","comment":"Absolutely thrilled with my experience at Pearle Vision Eye Center! From the moment I walked in, the staff was welcoming and professional. The eye exam was thorough, and Dr. Trevino took the time to explain everything clearly. I felt comfortable and well-cared for throughout the process. The selection of eyewear is fantastic, and I found the perfect pair of glasses. I highly recommend Pearle Vision for anyone looking for top-notch eye care!","updateTime":"2024-09-23T16:57:42.927143Z"},{"reviewer":"bob iron","starRating":"FIVE","comment":"Had a great experience with staff they always treat my wife and I with respect and care.","updateTime":"2024-09-21T14:31:25.470177Z"},{"reviewer":"Chicky Candy","starRating":"FIVE","comment":"Staff was very welcoming, very clean and professional environment! Perfect place to take your kids.","updateTime":"2024-09-21T14:29:25.366153Z"},{"reviewer":"Brie","starRating":"ONE","comment":"Staff there today were extremely rude and unprofessional.\nBased on other reviews, this seems to be normal for this place. The owner is obviously not paying attention to the repeated comments about the same incompetent staff driving customers away.\nWill spend my money elsewhere and you should too!","updateTime":"2024-09-07T01:21:02.512558Z"},{"reviewer":"Trisha McNeilly","starRating":"ONE","comment":"I’ve been here twice for annual appointments and will never be going back again due to the horrible customer service at reception and when ordering contacts. Both times I went, the doctors were very nice and knowledgeable so it was really disappointing to see and hear the culture the front office has created. Talking poorly about customers that are standing two feet away from them seems like the norm. Save yourself the frustration and negativity and go anywhere else!","updateTime":"2024-08-26T16:07:42.397720Z"},{"reviewer":"Tyler Duffy","starRating":"THREE","comment":"Doctor Tarantino is amazing! Unfortunately, the staff selling glasses make you feel like you’re an inconvenience.","updateTime":"2024-07-29T14:13:11.635138Z"},{"reviewer":"Christian Fernandes","starRating":"ONE","comment":"I can’t comment on the doctor’s services because I never got past the receptionist. While filling out the patient paperwork, I had questions about insurance billing due to previous issues with incorrect claims at other offices, which had cost me money. I wanted to ensure this wouldn’t happen again. However, when I tried to discuss my concerns with the receptionist, she dismissed my questions without listening and responded in a condescending manner. She even interrupted me before I could finish explaining my concerns and had a generally supercilious attitude. As a result, we left without seeing the doctor.","updateTime":"2024-07-19T15:39:32.460530Z"},{"reviewer":"Deborah Kalimullah","starRating":"FIVE","comment":"My eye exam was great! All the associates and the Doctor there, are polite and attentive to your needs. I highly recommend checking them out.","updateTime":"2024-07-03T20:54:40.108019Z"},{"reviewer":"Melissa Tucci","starRating":"ONE","comment":"If I could give this place a zero I would. I made a follow up appointment with the wrong doctor and was told I received a phone call to reschedule which I never received. They refused to let me see the other doctor and were beyond rude. It was like I was in high school and being bullied by the 5 women that were in there doing absolutely nothing and laughing at me. I have never been treated so terribly and unprofessionally by anyone in a medical facility before. They are absolutely terrible people. Please go elsewhere unless you want to.be treated horribly by the ladies in there that have absolutely nothing better to do than make fun of patients.","updateTime":"2024-06-14T19:46:03.267493Z"},{"reviewer":"Eric Vasallo","starRating":"FIVE","comment":"Thank god for Pearle! Been calling around all over boston and providence and minimum to fill a single vision RX was $250-\n\nThey filled my RX for $200-!\n\nThanks for being so helpful and kind. The way every store should be!","updateTime":"2024-06-05T18:15:09.908926Z"},{"reviewer":"Sara","starRating":"FIVE","comment":"Everyone was very friendly & welcoming. They handled all of the instance insurance for me. My appointment was on time & Sue was super helpful when it was time to choose the frames. Great experience","updateTime":"2024-06-03T23:31:54.676126Z"},{"reviewer":"Mackenzie Green","starRating":"TWO","comment":"The customer service is terrible. The older male Dr who was in the day of my appointment was wonderful he deserves all the stars and more but the woman who stands off to side in the middle of the store against the back wall has a terrible attitude. My boyfriend and I ended up leaving pretty annoyed. After coming out of our exam she immediately began asking us about lenses and that day we did not have time to look around, we said no thank you and that we would be back. She gave us extreme attitude and when we said no and as we were walking away she whispered a comment about us and how we shouldn’t have come in if we couldn’t afford it. Today I called to ask if they replace lenses. I was met with a lot of attitude before I even had the chance to say anything. After I asked I was told I needed to come in and that she couldn’t tell me anything over the phone and then I was hung up on. The Dr is the only reason I would go back. He was lovely and probably the nicest Dr I’ve ever met.","updateTime":"2024-05-11T14:58:00.242338Z"},{"reviewer":"Lita B","starRating":"FIVE","updateTime":"2024-05-07T23:42:22.579941Z"},{"reviewer":"Joseph Lewis","starRating":"FIVE","comment":"Excellent experience here. I had trouble with my glasses from another place and they had no trouble quickly helping me straighten that out. Professional and courteous staff here. Thank you for the help.","updateTime":"2024-04-06T17:36:23.788766Z"},{"reviewer":"Julie D. Evans","starRating":"FIVE","comment":"Sue at this location was AWESOME! She was very helpful, responsible and met our urgent need for replacement glasses for our university student at the last minute, with little guidance/assistance and made our day! Many thanks to Sue!!!","updateTime":"2024-04-01T22:04:44.823186Z"},{"reviewer":"Soul Sista","starRating":"FIVE","comment":"I dealt with a woman named Sue. She guided me in the right direction from the eye exam all the way to picking out frames, then lenses (and she picked out ones that make me look great)! It was nice to actually have a worker that cared!!! I'll be back for my sunglasses next!!!","updateTime":"2024-03-25T23:56:07.944411Z"},{"reviewer":"pat d","starRating":"FIVE","comment":"i enjoyed my entire experience. The doctor was very helpful and knowledgeable and Sue helped me pick out my glasses. she had my insurance ready and explained it as we went along. i get a lot of compliments on my eyewear.","updateTime":"2024-03-25T23:49:25.893284Z"}]