[{"reviewer":"Alice Sigfrids","starRating":"FIVE","comment":"The staff is very friendly and attentive to customers. Dr Cruce, the Optometrist, is extremely knowledgeable and has excellent chair manners.","updateTime":"2025-12-05T04:49:30.055025Z"},{"reviewer":"randi arnold","starRating":"FIVE","comment":"The staff at Pearle Vision are always knowledgable, helpful and friendly, making an annual eye exam a pleasant experience!","updateTime":"2025-12-03T18:07:47.614925Z"},{"reviewer":"Faith Sharpe","starRating":"FIVE","comment":"Great selection of frames and after my exam I even had my hair done at the Salon in the plaza, once I saw AVEDA I had to. Convenience and commitment to the best.","updateTime":"2025-12-03T11:37:47.122159Z"},{"reviewer":"Ahsan Khan","starRating":"FIVE","comment":"The gentleman (manager) at the West Main, Kalamazoo store was very polite, solicitious, and helpful. A very pleasant individual to interact with. I shall definitely frequent that store going forward","updateTime":"2025-12-01T21:49:33.239638Z"},{"reviewer":"Ambreiuss Kellum-Williams","starRating":"FIVE","updateTime":"2025-12-01T15:51:14.061872Z"},{"reviewer":"Ann Platte","starRating":"FIVE","comment":"Tyler greeted me immediately and ask how he could help. I have been a customer of Pearle Vision for years, but hadn't been in for a while due to cataract surgery. Wednesday I had a pair of sunglasses that needed adjustment & a new screw. He took care of me immediately. Tyler was friendly, professional and efficient. I would definitely refer Pearle Vision to a friend or family member. Thank You Tyler!","updateTime":"2025-11-27T03:54:16.147505Z"},{"reviewer":"Kiley Pritchett","starRating":"FIVE","comment":"I had a very pleasant experience. The eye doctor I saw was amazing and she corrected my eye prescription right on point after being seen by another clinic who got it wrong. The staff was very kind and welcoming and moved quickly to get me into a patient room. Overall I really enjoyed my experience here.","updateTime":"2025-11-26T15:25:38.293882Z"},{"reviewer":"Jesus Chavez","starRating":"FOUR","updateTime":"2025-11-23T22:09:30.464454Z"},{"reviewer":"Scott Claudin","starRating":"FIVE","updateTime":"2025-11-22T15:23:55.402234Z"},{"reviewer":"Doctor Agnostic","starRating":"FIVE","comment":"There is no place I'd rather spend my time caring for my eyes. I advise anyone in the area to frequent this shop.\nIf there was such-a-thing as more-than-5-*'s...\nI promise this place is...\n5+.","updateTime":"2025-11-15T06:02:04.959907Z"},{"reviewer":"Kimberly Drudge","starRating":"FIVE","comment":"I think we ended up being helped by the whole, fabulous team. Thank you all for your assistance, wonderful experience and going above and beyond to make sure my husband was happy with his eyewear!","updateTime":"2025-11-14T12:44:38.965671Z"},{"reviewer":"Keith Miller","starRating":"FIVE","comment":"Friendly thorough team","updateTime":"2025-11-13T13:43:45.251352Z"},{"reviewer":"Bob Dutilly","starRating":"FIVE","comment":"The manage (Tyler) really helped both myself and my wife repairing mine and adjusting hers.\nMany thanks","updateTime":"2025-11-04T22:08:03.053340Z"},{"reviewer":"Isabelle Wilson","starRating":"FIVE","comment":"The entire staff was very helpful and thorough. Very nice experience and we had fun picking out our new glasses. Would highly recommend to anyone.","updateTime":"2025-10-29T15:15:27.093610Z"},{"reviewer":"Sharon A Brooks","starRating":"FIVE","comment":"Everyone was polite and courteous. Greated me at the door and helped me through my process..","updateTime":"2025-10-26T17:30:39.407991Z"},{"reviewer":"Kimberly Tolliver","starRating":"FIVE","comment":"Everyone was so nice and professional","updateTime":"2025-10-26T15:44:47.083239Z"},{"reviewer":"Okechukwu Egwuonwu","starRating":"FIVE","updateTime":"2025-10-23T06:47:31.585297Z"},{"reviewer":"Mary-Frances Oliphant","starRating":"FIVE","comment":"As always, great service with competent, knowledgeable professionals. It it truly evident that they all enjoy working together for the good of helping their clientele.","updateTime":"2025-10-15T13:16:44.635973Z"},{"reviewer":"Kent Youdell","starRating":"FIVE","comment":"I was very impressed with my appointment at Pearl vision, West Main location. I had a great and very thorough eye exam. All my questions were answered and I felt well taken care of. The ordering of my glasses went very well too.","updateTime":"2025-10-14T06:56:40.652209Z"},{"reviewer":"Kristina Waller","starRating":"FIVE","comment":"All staff at this location are kind and happy to help. If you liked Dr. Richardson, don't worry, you'll also like Dr Cruz","updateTime":"2025-10-13T12:36:46.355423Z"},{"reviewer":"Rosalyn Pratt Fry","starRating":"FIVE","comment":"Everyone was very professional and on point with the service the doctor was magnificent","updateTime":"2025-10-12T14:23:21.611048Z"},{"reviewer":"Boxcar Stevie","starRating":"TWO","comment":"The doctor was great , the people checking us out were awesome the only issue I’d say was prices. 900 with ins for glasses seems to be a bit much","updateTime":"2025-10-12T13:52:49.734711Z"},{"reviewer":"Marcia Jackson","starRating":"FIVE","updateTime":"2025-09-29T19:02:57.272805Z"},{"reviewer":"Darcy Sherief","starRating":"FIVE","comment":"Doctor Cruz is extremely smart, professional and personable. Front desk team were very friendly and efficient. The facility is clean. Overall, great experience.","updateTime":"2025-09-18T16:36:04.190908Z"},{"reviewer":"Austin Barrett","starRating":"FIVE","comment":"Most helpful and down to earth people you’ll ever meet, the employees at this location are truly one of a kind thank you all for kindness","updateTime":"2025-09-15T12:38:56.930241Z"},{"reviewer":"Jon Doane","starRating":"FIVE","updateTime":"2025-09-08T12:50:56.752507Z"},{"reviewer":"Ivonne Sanchez De Gandia","starRating":"FIVE","comment":"Excellent!","updateTime":"2025-08-27T12:47:26.608929Z"},{"reviewer":"jerry Mann","starRating":"FIVE","updateTime":"2025-08-17T19:19:44.181009Z"},{"reviewer":"Larry Johnson","starRating":"FOUR","comment":"Great group of noledgeable women!","updateTime":"2025-08-13T03:02:22.857167Z"},{"reviewer":"Maxxie V","starRating":"FIVE","comment":"The entire staff was friendly and super helpful. Dr. Cruces was very positive and friendly during my exam. I felt like aced a test I've never been able to pass before! Thanks Pearle Vision!","updateTime":"2025-08-10T21:12:04.772321Z"},{"reviewer":"Michael Kirvan","starRating":"FIVE","comment":"Dr Richardson is great. Friendly, thorough and really excellent and explaining my test results and helping me with my continuing treatment..","updateTime":"2025-08-10T12:11:59.257143Z"},{"reviewer":"Nicole Bell-Kent","starRating":"FIVE","comment":"Everyone in the office was so friendly especially Kathi and the other front desk lady. Dr Cruce was very thorough and took time to explain everything","updateTime":"2025-08-02T12:29:39.651548Z"},{"reviewer":"P Black","starRating":"ONE","comment":"Too many hidden fees that didn’t get brought up until it was time to pay at the end my bill ended up being over $100","updateTime":"2025-08-01T11:32:55.470458Z"},{"reviewer":"Lynette White","starRating":"FIVE","comment":"Excellent and authentic customer service!","updateTime":"2025-07-21T21:46:03.662036Z"},{"reviewer":"Kayla Ivany","starRating":"FIVE","updateTime":"2025-07-21T19:00:16.433209Z"},{"reviewer":"Breon Davis","starRating":"FIVE","comment":"I requested the entire exam service, and was not disappointed about the new technology they utilized. I understand why Oakley recommended their company!","updateTime":"2025-07-21T15:55:13.154015Z"},{"reviewer":"Gwen Wild","starRating":"FIVE","comment":"I have been a patient here for over ten years and am always pleased with the personal care from the doctors and the helpfulness of the women who work in the front. I’ve always had great experiences here!","updateTime":"2025-07-21T12:48:03.920541Z"},{"reviewer":"Joanna Steinhauser","starRating":"FIVE","updateTime":"2025-07-20T21:08:42.157941Z"},{"reviewer":"Treasa Bloodgood","starRating":"FIVE","comment":"Dr Richardson was so patient with my elderly mother who has dementia. I would definitely recommend her 100%.","updateTime":"2025-07-15T19:11:13.263750Z"},{"reviewer":"Jon Griffith","starRating":"THREE","comment":"I was charged for a one year eyewear protection plan without being asked if it was something that I was wanting to purchase","updateTime":"2025-07-04T21:10:10.678879Z"},{"reviewer":"MrKelley13","starRating":"FIVE","comment":"The staff were great and so helpful","updateTime":"2025-07-02T12:36:26.566599Z"},{"reviewer":"Steve Ingram","starRating":"FOUR","updateTime":"2025-06-29T12:36:15.114745Z"},{"reviewer":"John Hinz","starRating":"FIVE","updateTime":"2025-06-26T12:36:26.253268Z"},{"reviewer":"Mitchell Morgan","starRating":"THREE","comment":"A friendly experience.","updateTime":"2025-06-10T20:15:20.909718Z"},{"reviewer":"Phil Goff","starRating":"FIVE","comment":"Excellent service and people!! I enjoyed my visit! Thank you","updateTime":"2025-06-09T23:14:19.122299Z"},{"reviewer":"Eli Gibbs","starRating":"FOUR","comment":"Great selection of glasses nice people.","updateTime":"2025-06-02T21:06:59.062176Z"},{"reviewer":"Nichole Nash","starRating":"TWO","comment":"So I went to get glasses. After my eye exam there. I couldn't believe that they wanted $800 plus for 1 pair of glasses after insurance. That is absolutely crazy to me. Definitely couldn't afford that. Of course not 1 frame has a price on them so you can get an idea of what things cost. The eye doctor was very nice. But I had to take my eye script somewhere else to get my glasses.","updateTime":"2025-05-18T11:32:09.902347Z"},{"reviewer":"Kathy Stiver","starRating":"FIVE","comment":"I had a medical issue with my eye and not even being a patient I was welcomed there with great speed and care! Everyone at the drake road location were very helpful and caring! I appreciate them very much! My eye is doing better!!! Thank you so much!!!!!","updateTime":"2025-05-13T01:03:14.988108Z"},{"reviewer":"Kathleen Davis","starRating":"FIVE","comment":"The staff and Doctor are always so friendly and thorough. I enjoy the atmosphere of the office. Nice and clean along with being well organized. The new glasses am purchasing. Love them and all the variety to chose from.","updateTime":"2025-05-12T18:02:53.531120Z"},{"reviewer":"Paul Kondon","starRating":"FIVE","comment":"Have been to this location many times in past. First time with new optometrist, Allison, and she was very nice and helpful. This was my first time post-cataract surgery, and she addressed my issues well. Will be happy to return.","updateTime":"2025-05-12T13:00:35.212466Z"}]
