[{"reviewer":"EGNICK 06","starRating":"FIVE","updateTime":"2026-02-19T15:47:14.061969Z"},{"reviewer":"Glenn Miller","starRating":"FIVE","comment":"The staff and eye doctor were very courteous, comforting, and professional.","updateTime":"2026-02-12T13:44:38.267723Z"},{"reviewer":"KLALINA JOHNSON","starRating":"FIVE","comment":"The dr was amazing and the lady who helped me at the end during checkout process was awesome.","updateTime":"2026-02-09T13:55:20.954780Z"},{"reviewer":"Judy DeHondt","starRating":"FIVE","updateTime":"2026-02-08T13:57:01.889800Z"},{"reviewer":"Jeff Stutman","starRating":"ONE","comment":"The lens appeared cracked on the Cartier eyeglasses, that I only wear for special occasion. I went to the optique, and was greeted as a second glass citizen. The technician and the manager just brushed me off. First, the technician said that the screw was over tightened, I mentioned that no one touched the screw except the optique. Then she called the manager who said that glasses are too old and I gotta buy a new set of lenses. Both were very rude. I will be contacting Cartier, as well, to let them know about this incident.","updateTime":"2026-02-06T21:26:10.525825Z"},{"reviewer":"Dorothy Runnels","starRating":"FIVE","updateTime":"2026-02-06T14:30:14.757967Z"},{"reviewer":"Clifford Terry","starRating":"FIVE","updateTime":"2026-02-06T13:36:24.102894Z"},{"reviewer":"Cathy Peterson","starRating":"FIVE","comment":"Ann Marie was excellent. Very customer focused and helpful. She deserves a raise.","updateTime":"2026-02-04T22:27:02.673428Z"},{"reviewer":"Markel Walker","starRating":"FIVE","updateTime":"2026-02-01T15:17:33.678856Z"},{"reviewer":"Bill Waterhouse","starRating":"FIVE","updateTime":"2026-01-30T21:33:19.763513Z"},{"reviewer":"Katherine Strohl","starRating":"FIVE","comment":"Everyone was very friendly, intelligent and efficient.","updateTime":"2026-01-28T16:04:14.620411Z"},{"reviewer":"Charles Montague","starRating":"FIVE","comment":"The Doctor and staff were so nice and knowledgeable. These peoples are a great credit to their company. Thank you.","updateTime":"2026-01-22T06:07:35.642629Z"},{"reviewer":"Tim Poore","starRating":"ONE","comment":"Dishonest salespeople. I admitted to my salesperson that I didn't know much about glasses, and they took advantage of me and forced me into upgrades saying that was the only option. My fault for believing they had my interest in mind, not just their own commission","updateTime":"2026-01-18T20:16:45.562439Z"},{"reviewer":"Channell Young","starRating":"FIVE","updateTime":"2026-01-18T13:36:23.650374Z"},{"reviewer":"Shnicka Woodall","starRating":"FIVE","comment":"Great friendly staff and the dr was awesome!","updateTime":"2026-01-12T13:36:45.007913Z"},{"reviewer":"wmucwmuc wmuc","starRating":"FIVE","updateTime":"2026-01-10T03:18:05.136540Z"},{"reviewer":"sharon cooper","starRating":"FIVE","updateTime":"2026-01-09T14:20:58.347552Z"},{"reviewer":"Sharon Cooper","starRating":"FIVE","updateTime":"2026-01-09T14:20:44.012117Z"},{"reviewer":"Emily P","starRating":"ONE","comment":"I had a very disappointing experience with this Pearle Vision location. Dr. Blum was very kind and knowledgeable but she was unfortunately the only positive part of my experience.\n\nBe careful with their pricing: they lure you in by telling you the cost of the frames, then stack on an insane amount of additional charges. I have a simple, single-vision prescription and insurance, yet I still ended up paying $279 out of pocket for one of their 'cheaper' frame options and that was after declining their warranty, blue light, and scratch resistant add-on fees. Other eyeglass providers like Warby Parker include lens protection warranty, UV protection, and anti-glare at no extra cost—meanwhile Pearle Vision charges extra for every little thing.\n\n(For full pricing details for a single-vision pair of glasses the total was $699.97. My insurance paid $453.98 and I was invoiced for 270.99 and they tack on a credit card fee of 3% as well to arrive at $279. The frame itself was way overpriced at $289.99 and online they retail for $135 through LensCrafters.)\n\nThe most frustrating part was the lack of transparency on their policies. I realized after leaving that I was being overcharged and called less than 15 minutes after placing my order to cancel. I was told there are no cancellations or returns. They claimed this was stated on the invoice, but I wasn't even given the invoice until after I had paid, and the policy is tucked away on the back page where you’d never see it anyways.\n\nI tried to resolve this in person; the assistant manager was nice and promised a manager would call me to discuss a refund or discount, but nobody ever reached out. I eventually just picked up the glasses to cut my losses and never have to deal with them again. Save your money and go somewhere with transparent, reasonable pricing and better customer service.","updateTime":"2026-01-06T19:47:44.427451Z"},{"reviewer":"Dawn Green","starRating":"FIVE","updateTime":"2026-01-06T14:35:41.387876Z"},{"reviewer":"Eddie Jones","starRating":"FIVE","updateTime":"2026-01-04T20:17:40.594604Z"},{"reviewer":"Matthew Tosiello","starRating":"FIVE","updateTime":"2026-01-04T19:09:02.453723Z"},{"reviewer":"Stacy Rowan","starRating":"FIVE","updateTime":"2026-01-04T14:36:40.969732Z"},{"reviewer":"Markita Mobley","starRating":"FIVE","comment":"The whole staff went above and beyond to assist my family of 4 which is no easy task!","updateTime":"2026-01-04T13:59:35.553863Z"},{"reviewer":"Charles Williams","starRating":"FIVE","updateTime":"2026-01-02T16:10:17.938505Z"},{"reviewer":"James De Silva","starRating":"FIVE","comment":"I've often come here to have my glasses tuned up, and they're super nice. A nice lady called TJ fixed the arm that fell off when I attempted to do it myself. She was quick and professional and nice! Thanks guys","updateTime":"2025-12-31T21:40:33.893069Z"},{"reviewer":"Lauren Ford","starRating":"FIVE","updateTime":"2025-12-31T20:44:59.427031Z"},{"reviewer":"J Albz","starRating":"FIVE","comment":"Completed an eye exam for myself and my husband today and we both have nothing but good things to say about Dr. Blum and the entire staff. It’s very rare these days to walk into any business and be greeted and with smiles, and it was New Year’s Eve morning nonetheless! Dr. Blum was so patient, kind, and thorough, which made us both feel very comfortable. This will definitely be our go-to vision service moving forward!","updateTime":"2025-12-31T20:32:23.951539Z"},{"reviewer":"Deb Dworkin","starRating":"FIVE","comment":"I appreciate that you have such great optometrists! I’ve never had an eye exam that wasn’t friendly, thorough and open to my concerns.","updateTime":"2025-12-31T17:15:09.639189Z"},{"reviewer":"Tomika Taylor","starRating":"TWO","comment":"I was a bit upset that my full eye exam wasn’t completed. I received my prescription without my Pupil Distance and when I called to inquire about it I was told I would be charged an extra $25 for that. I expressed that I never heard of that anywhere else as it’s usually included in the exam rather I decided to purchase glasses there or not. I don’t like being nickled and dimed for every single thing when I have great insurance coverage that covers these things. I won’t return back here for this reason alone! What else will they charge me for sizing my glasses?","updateTime":"2025-12-31T13:35:18.549355Z"},{"reviewer":"Karla Crum","starRating":"FIVE","comment":"My experience was great. Working with T.J. was amazing.","updateTime":"2025-12-30T15:16:00.060084Z"},{"reviewer":"Jack Warmuth","starRating":"FIVE","updateTime":"2025-12-30T14:04:54.317953Z"},{"reviewer":"Sandy Schuster","starRating":"FIVE","comment":"The staff and Dr. Blum were very professional and thorough. All my questions were answered and the whole experience was very positive! I highly recommend this Pearle Vision facility!","updateTime":"2025-12-24T15:44:56.653624Z"},{"reviewer":"Kai Greer","starRating":"FIVE","comment":"The experience was lovely. Greeted with smiles and great customer service. Dr was patient and answered questions. The staff was amazing Jazzy was very helpful provided great style options and explained why they work best.","updateTime":"2025-12-24T14:47:52.768423Z"},{"reviewer":"Phyllis Parham","starRating":"FOUR","comment":"I been going here for a few years now and not had a bad experience, and there all very nice including the doctors","updateTime":"2025-12-24T14:19:37.118842Z"},{"reviewer":"Jicyn Nucum","starRating":"FIVE","comment":"Very professional staff. Also, polite and courteous.","updateTime":"2025-12-24T13:55:33.112893Z"},{"reviewer":"Emily Wu","starRating":"FIVE","comment":"Staff and doctor are professional and nice.","updateTime":"2025-12-23T13:42:01.430151Z"},{"reviewer":"William Ashe","starRating":"FIVE","updateTime":"2025-12-21T17:03:18.914121Z"},{"reviewer":"Mark Reynolds","starRating":"TWO","comment":"Nice people but outrageous prices for glasses","updateTime":"2025-12-20T14:21:57.311940Z"},{"reviewer":"bunny09zielke","starRating":"FIVE","updateTime":"2025-12-15T16:32:44.330783Z"},{"reviewer":"Raquel Merlini","starRating":"FIVE","comment":"The staff was friendly and helpful! I highly recommend!","updateTime":"2025-12-13T14:50:13.886835Z"},{"reviewer":"Lisa Vendittelli","starRating":"FIVE","comment":"This is the only place I’ll go for my vision needs! I just adore the staff, so knowledgeable and friendly!!! Thanks everyone for helping this old lady see again while being stylish in my glasses!! Cheers","updateTime":"2025-12-11T14:33:55.628674Z"},{"reviewer":"David Burke","starRating":"ONE","comment":"Fix your hours! Went on a Monday at 5:24PM to pick up my glasses and the staff wouldn’t let me in. If you want to close early, then fix your hours on your door and on google. I’ll be changing locations after this.","updateTime":"2025-12-08T22:27:08.238461Z"},{"reviewer":"Radovan Dragonwell","starRating":"FIVE","comment":"Too many text messages. There is no need for all of this. Literally driving me away from Pearl Vision.","updateTime":"2025-12-08T03:00:32.337846Z"},{"reviewer":"Shanda H.","starRating":"FIVE","updateTime":"2025-12-07T18:09:11.197675Z"},{"reviewer":"Fatimah Jones","starRating":"FIVE","comment":"Appointment and check in was great. Staff very friendly and helpful","updateTime":"2025-12-05T13:50:56.269185Z"},{"reviewer":"Rosemary Dilworth","starRating":"FIVE","updateTime":"2025-11-27T13:36:44.085744Z"},{"reviewer":"J Morrow","starRating":"FIVE","updateTime":"2025-11-23T16:09:51.552024Z"},{"reviewer":"Cameron Stepler","starRating":"FIVE","updateTime":"2025-11-14T18:44:31.156178Z"},{"reviewer":"Rita Steele","starRating":"FIVE","updateTime":"2025-11-14T15:09:59.767120Z"}]
