[{"reviewer":"Catherine Lentsch","starRating":"ONE","comment":"We will not be returning to this Pearle Vision location. When we purchased our first two pairs of glasses in November, and the Optician was not knowledgeable and did not explain anything. She tried to charge us for our eye exams which are covered by insurance. After explaining multiple times that it was covered by insurance, she finally asked a manager to help her and figured out how to fix it. We were told it's best to purchase warranties and that everything would be covered should something happen to the glasses. My son is basically blind without his glasses, so of course we purchased coverage should anything happen. A piece randomly fell off about a month after we got them and they were able to fix them, however now the glasses are falling apart and they will not do anything to fix them, other than suggest we purchase a new pair. They did not explain the warranty and really should train their opticians better and have them explicitly say that should your glasses break ever, the warranty only covers a ONE time fix.\n\nWe will find a new eye clinic that is at least willing to try and fix our kiddo's glasses that are falling apart after a few months. I will never recommend Pearle Vision to anyone, as this has been an incredibly frustrating experience.","updateTime":"2026-05-01T20:37:43.828865Z"},{"reviewer":"Saddia W","starRating":"FIVE","updateTime":"2026-04-30T19:05:56.994297Z"},{"reviewer":"Vongnakhone Phommahaxay (Hope)","starRating":"FIVE","updateTime":"2026-04-30T17:13:29.507617Z"},{"reviewer":"Megan Hosch","starRating":"FIVE","comment":"Brought my twin 1 year olds here for their first eye exam. We had a great experience with Dr. Koenders she made the experience easy and took great care in explaining everything.","updateTime":"2026-04-29T17:24:31.660492Z"},{"reviewer":"Amal Mousa","starRating":"FIVE","updateTime":"2026-04-27T18:51:50.470451Z"},{"reviewer":"Aurora Grembowski","starRating":"FIVE","comment":"Had an amazing experience with Ken!! Best customer service.","updateTime":"2026-04-22T19:12:33.542603Z"},{"reviewer":"Justin Formaneck","starRating":"FIVE","updateTime":"2026-04-21T20:39:47.895216Z"},{"reviewer":"Suzanne VanderWeyst","starRating":"FIVE","updateTime":"2026-04-21T18:01:12.366549Z"},{"reviewer":"Joel Adam","starRating":"TWO","comment":"The eye appointment was great and had no issue with exam. Found a pair I liked and when going through everything was told the price which was nearly 400. Then told my insurance VSP was not working as it looked like I used it already which was impossible. Was told they would call my insurance and get back to me. Never heard a thing and my insurance said there is no issue when I called them.\n\nAt home I found the same glasses online and did all the add ons they did in store and would you know it 195 dollars cheaper on my end.\n\nAgain eye exam was great but the lack of communication with “SALESPERSON” about price and the their ability or lack there of to use my insurance was disappointing. Will not be returning","updateTime":"2026-04-16T20:35:19.232164Z"},{"reviewer":"Dean Peterson","starRating":"FIVE","comment":"Always helpful","updateTime":"2026-04-09T22:54:02.490759Z"},{"reviewer":"Wayne Ebert","starRating":"FIVE","comment":"Great service. Friendly knowledgeable staff.","updateTime":"2026-04-09T20:54:06.474673Z"},{"reviewer":"Stephanie McCabe","starRating":"FIVE","updateTime":"2026-04-08T21:10:24.153804Z"},{"reviewer":"Stephanie Durick","starRating":"FIVE","comment":"Everyone is so helpful here! Only place we go to get to get our glasses!!","updateTime":"2026-04-04T17:20:32.758061Z"},{"reviewer":"Nicole Warmbold","starRating":"FIVE","updateTime":"2026-03-31T21:48:13.370715Z"},{"reviewer":"Yann-bioni Alagno","starRating":"FIVE","updateTime":"2026-03-28T20:27:49.070077Z"},{"reviewer":"Crystal Jarosz","starRating":"FIVE","comment":"Jackie is an absolute rockstar. I broke my glasses 6 hours before my vacation and I decided to go back up to Pearl vision to see what they could help me with keeping my fingers crossed. From the second, I walked in the door to when I left, Everyone was extremely nice and helpful. Jackie found a way to get me replacement glasses covered by insurance before I walked out the door.\nNeedless to say problem solved and Jackie did an amazing job going above and beyond to try to make it work out for me. Big Thanks Pearl vision for saving the day.","updateTime":"2026-03-27T14:49:33.762675Z"},{"reviewer":"Ashley Renee","starRating":"FIVE","updateTime":"2026-03-26T23:36:13.630132Z"},{"reviewer":"Samarra Claeys","starRating":"FIVE","comment":"My appointment was with Kara Durick","updateTime":"2026-03-25T15:48:07.977349Z"},{"reviewer":"roseline Onyanx","starRating":"FIVE","updateTime":"2026-03-24T20:40:26.128165Z"},{"reviewer":"Jason Perez","starRating":"FIVE","updateTime":"2026-03-23T18:48:38.152945Z"},{"reviewer":"Miranda Fangel","starRating":"FIVE","updateTime":"2026-03-03T20:32:26.242335Z"},{"reviewer":"Michelle Saba","starRating":"FIVE","comment":"I've been seeing Dr. Johnson for probably 20 years and have always had great service.","updateTime":"2026-03-02T16:01:56.987606Z"},{"reviewer":"Carlie Whalen","starRating":"FIVE","updateTime":"2026-02-26T23:56:16.234270Z"},{"reviewer":"Jessica Kristofitz","starRating":"FIVE","comment":"Wonderful service!!","updateTime":"2026-02-25T17:01:37.316365Z"},{"reviewer":"Dena Schmid","starRating":"FIVE","updateTime":"2026-02-24T22:48:00.257639Z"},{"reviewer":"Paula Dolney","starRating":"FIVE","comment":"All staff was wonderful!","updateTime":"2026-02-21T18:32:18.556549Z"},{"reviewer":"Tabatha Griffin","starRating":"FIVE","comment":"All staff was super friendly and Ken was awesome!","updateTime":"2026-02-20T00:18:18.904791Z"},{"reviewer":"Khara Harris","starRating":"FIVE","comment":"I used Pearl Vision in the past at the Brooklyn Park location and in South Minneapolis. Was a great experience every time. Great selection of glasses and contacts. Would highly recommend Family and Friends to go to Pearl Vision.The Doctor and all of the staff were very helpful and friendly.","updateTime":"2026-02-18T23:20:17.273396Z"},{"reviewer":"Tammy Norlin","starRating":"FIVE","comment":"Great experience!","updateTime":"2026-02-18T19:02:00.959598Z"},{"reviewer":"Lanna Courtright","starRating":"FIVE","comment":"Great service, love the assortment of glasses. All the staff were great and very helpful.","updateTime":"2026-02-18T18:20:19.259176Z"},{"reviewer":"Erik Lundberg","starRating":"FIVE","updateTime":"2026-02-17T22:51:05.325376Z"},{"reviewer":"Brittnee Hanson","starRating":"FIVE","comment":"Super friendly","updateTime":"2026-02-17T17:59:00.380725Z"},{"reviewer":"Brianna Buchanan","starRating":"FIVE","updateTime":"2026-02-14T15:26:37.797016Z"},{"reviewer":"Sarah Gilmer","starRating":"FIVE","comment":"Great Allison weidermann was very friendly and down to earth. Not too much pressure like doctors offices.\nKen was awesome as well with setting up my contact order.","updateTime":"2026-02-12T21:26:57.428525Z"},{"reviewer":"Shauna Washington","starRating":"FIVE","comment":"They were really good. Ken was very helpful and gave me a nice discounted price for some new frames.","updateTime":"2026-02-11T19:00:33.506001Z"},{"reviewer":"Brandi Bellfield","starRating":"FIVE","comment":"The new location is great! Spacious and clean. My appointment was smooth. Optometrist was friendly. Ken was so helpful and made my experience one of a kind! Bringing the whole family here.","updateTime":"2026-02-10T18:46:08.664072Z"},{"reviewer":"cassie kunstman","starRating":"FIVE","updateTime":"2026-02-10T16:57:08.204718Z"},{"reviewer":"Kylie Y","starRating":"FIVE","updateTime":"2026-02-09T23:31:03.791431Z"},{"reviewer":"Tasha Stuflick","starRating":"FIVE","comment":"The team here is phenomenal! Everyone is extremely helpful and fun. It was a great experience.","updateTime":"2026-02-05T17:03:59.159670Z"},{"reviewer":"Naomi J.","starRating":"FIVE","comment":"My experience was absolutely wonderful thanks to Dr Koenders and Ken! Ken made the process of picking out frames not only simple and easy but fun and made me feel valued and listened to my likes and dislikes and together we found a pair of frames I absolutely love. Ken's customer service was stellar and his attitude was pleasant and welcoming and he was informative and knowledgeable about the products and services avail with my visit today. Thank\nYou so much for your time and help!' I will\nDefinitely refer friends and family here be you the Dr And Ken's great service!! Office was clean well lit and everyone was helpful.","updateTime":"2026-01-29T21:46:20.591650Z"},{"reviewer":"Heather Viney","starRating":"FIVE","updateTime":"2026-01-14T16:54:22.241094Z"},{"reviewer":"Mandi Rae","starRating":"FIVE","comment":"This location is exceptional! Everyone I interacted with during my appointment was knowledgeable, helpful and kind.","updateTime":"2026-01-07T02:23:37.988525Z"},{"reviewer":"steven milius","starRating":"FIVE","updateTime":"2025-12-29T03:47:44.705469Z"},{"reviewer":"Elle Heimer","starRating":"FIVE","updateTime":"2025-12-17T19:24:22.662183Z"},{"reviewer":"will castor","starRating":"FIVE","comment":"Sage has fast service helpful to replace glasses nose piece","updateTime":"2025-12-13T17:32:31.680434Z"},{"reviewer":"Jessica Tyson","starRating":"FIVE","comment":"Great place. The store and exam rooms are very nice and clean. The exam was quick. They had a lot of options for glasses. Ken was really great with helping me pick out a great pair of glasses.","updateTime":"2025-12-12T00:13:36.199478Z"},{"reviewer":"Bev","starRating":"FIVE","comment":"Nancy C. was so friendly and helpful! She helped me pick some really great glasses! I am happy with the choice and her great customer service!","updateTime":"2025-12-10T22:36:17.226264Z"},{"reviewer":"Maggie Kolles","starRating":"FIVE","updateTime":"2025-12-09T22:45:50.603005Z"},{"reviewer":"Khant Wai (Steven Chen)","starRating":"FIVE","updateTime":"2025-11-24T23:58:41.114531Z"},{"reviewer":"Stephanie Henderson","starRating":"ONE","comment":"I have to say the Dr who did the exam was great but it’s the prices here. It’s SO expensive and there are not any cheaper options, all designer expensive frames. They also don’t indicate how expensive it will be until you’ve already picked something so that it’s extra painful to try to pick something else equally as expensive. I will be going back to America’s Best. Way more affordable options.","updateTime":"2025-11-23T13:46:21.982112Z"}]