[{"reviewer":"Mallory Judge","starRating":"FIVE","comment":"I was having a horrible day today. My glasses had broke and they were my only pair. I went into Pearle Vision on Lst, I was greeted with a warm smile. I had explained to Alicia what happened to my glasses. She reassured me Addy & Karen would help to see if they could get my glasses back together. While they were working on my glasses, Alicia helped me pick out a new pair. I found one I liked and the lady’s helped me purchase them with ease. They were even able to fix my glasses just enough to get me by until my new pair comes in. They were totally awesome!! I would highly recommend Pearle Vision! Way to go ladies!!! 👏👏👏","updateTime":"2025-11-06T22:06:23.920908Z"},{"reviewer":"Amelia Blum","starRating":"FIVE","comment":"Great staff to help with picking out new glasses that fit perfectly. Helped with finding best deal for my insurance coverage also.","updateTime":"2025-09-09T21:36:10.087317Z"},{"reviewer":"Dede Trummer","starRating":"FIVE","updateTime":"2025-07-20T00:57:32.986155Z"},{"reviewer":"Natalie Bilyeu","starRating":"FIVE","comment":"My experience at Pearle Vision was informative & surprisingly pleasant. I give credit to the 3 women that worked with me for making my exam stress free & positive. First I worked with Shaze the tech that performs the preexam. She was kind, respectful & very caring about my neck injury. I had a little trouble putting my chin on the chin strap because of my neck injury. We managed to get my chin in position. I appreciate that she took the time & patience with me in the exam. Next I worked with Dr Z. (short for Zavala) is the best optometrist I've ever had. I've been getting eye exams for 43 years. I'm not kidding about her being the best. I honestly mean it. She has this sunny personality that was infectious that when I left the exam room I was in a really good mood. She also took the time to show me pictures of the inside of my eye & indicated how healthy they were by pointing to the pictures. We also discussed cataracts which have been a concern for me because I was told at my the last exam I had the beginning stages of cataracts. They didn't tell me anything else. I felt like I was just hanging there being completely clueless at my previous exam. Dr Z told me information about cataracts. I now understand the subject of cataracts. I was also relieved to learn from Dr. Z that my eyes were not serious enough to get surgery anytime soon. My last stop was with Jillian to pick out glasses. In the past when I've had to pick out frames it turns into a nightmare for me. I can't decide. I'm trying on a lot of frames not finding anything that knocks my socks off. Most of the time the eyeglass person is just sitting there not helping me. I would have 20 to 30 frames on the desk looking in the mirror over & over. At Pearle Vision the first frames Jillian handed me was the \"one.\" Love at first sight. It was like Cinderella's slipper. I couldn't believe it. I have never had such a perfect time for picking out frames. We did have me try on about 10 other frames but nothing compared to magical pair she had picked for me. I loved the way they looked. Thank you ladies for making my experience an absolute pleasure.","updateTime":"2025-07-07T03:57:54.969477Z"},{"reviewer":"Liz Basilio","starRating":"ONE","updateTime":"2025-07-07T03:24:38.565952Z"},{"reviewer":"Bonnie Self","starRating":"FIVE","comment":"Pearle Vision is the best. The doctor is great and explains everything. All the people that work there are very knowledgeable and friendly. I love this Pearl location!❤️","updateTime":"2025-05-11T01:46:58.626212Z"},{"reviewer":"Scott Turnbull","starRating":"FIVE","comment":"Professional, thorough and friendly. Highly recommended.","updateTime":"2024-12-15T22:23:21.567013Z"},{"reviewer":"Alex Wilson","starRating":"FIVE","comment":"Great experience with the doctor. I had some trouble getting the glasses and their online hours seem to not match their in person hours at least on Friday but once I was able to speak to an associate, Jill, she was very nice and helpful. I had a very specific frame I wanted and while she wasn’t able to get it as there was an order issue, she really did try very hard to fill my request.","updateTime":"2024-12-04T16:38:46.343768Z"},{"reviewer":"LAZY Blogger","starRating":"FIVE","comment":"Dr. Robinson & (Tech/optican) Allcia did a really great job for us!","updateTime":"2024-11-05T21:46:25.417057Z"},{"reviewer":"Pamela Pierson","starRating":"FIVE","comment":"Many thanks to Dr. Schieffer, Alicia and Taylor for providing a great experience.","updateTime":"2024-09-03T18:08:30.988211Z"},{"reviewer":"Alicia Dodson","starRating":"FIVE","comment":"The ladies (Alicia and Taylor) that helped my daughter were patient, friendly, and caring. Dr. Schieffer was great at keeping my daughter focused during the exam and answering all my questions. She is happy with her new glasses and can see better too! Thank you all!","updateTime":"2024-08-27T12:52:35.394808Z"},{"reviewer":"Deshawn Johnson","starRating":"FIVE","comment":"Alicia was absolutely amazing. I walked in with an issue and she was so happy to help. She’s was so kind. 10-10 customer service! I would recommend anyone and everyone to come to this location.","updateTime":"2024-08-26T16:05:59.997857Z"},{"reviewer":"julio borquez","starRating":"ONE","comment":"I call a couple days ago to make an appointment for my son and I asked specifically about my new insurance that I have. If it’s the contact exam, it was cover with a new insurance. The person that they took the appointment. She said that it was fine that there was covers that it was no problem, today I bring my son to that appointment and they’re telling me that my insurance doesn’t cover that I have to pay out-of-pocket to get the exam done after he’s already in the office getting the exam so don’t use this place, I’m so done with this one. I don’t know why I came back when the first time that we came. It was very shitty customer service so please don’t come to this place.","updateTime":"2024-08-15T21:44:38.914563Z"},{"reviewer":"Pamela McCaulley","starRating":"FIVE","updateTime":"2024-08-06T21:21:07.801914Z"},{"reviewer":"Matthew Vrbka","starRating":"FIVE","updateTime":"2024-07-30T17:36:02.282485Z"},{"reviewer":"Mary Reynolds-East","starRating":"FIVE","comment":"Dr. Schoeffer, Carmen and Taylor were so awesome! They took the time to answer my questions and provided great service.","updateTime":"2024-07-23T15:51:28.876521Z"},{"reviewer":"Gray McGregor","starRating":"FIVE","comment":"I always have a great experience at this Pearle Vision location. Everyone is very friendly and professional. Dr. Schieffer is great and talked to me about all my options. My tech Carmen is always helpful as well! Taylor helped me pick out the best frames, and it all took less than an hour. Would recommend!","updateTime":"2024-06-05T18:51:44.073205Z"},{"reviewer":"Emily Schrotz","starRating":"FIVE","comment":"This was my first time to an Eye Doctor and I was so nervous because I didn’t know what to expect. I had the best experience at Pearle Vision! The technician was very patient with me as I was getting my insurance all sorted out. The Doctor was Wonderful! He explained everything that was going on and explained my diagnosis perfectly. They also have a vast selection of frames to choose. I am now looking forward to my annual appointment","updateTime":"2024-05-13T03:50:32.628689Z"},{"reviewer":"Lexi Turner","starRating":"FIVE","comment":"I had a nasty stye the week of my best friends wedding. What a nightmare!!! The staff at Pearle Vision were professional, timely, informative, and kind! Dr. Schieffer was so sweet and made me feel so much better about this whole situation. Alicia (the Tech) and Kira (who helped me check in) were also so nice and informed me of all next steps. They all maybe a bad day so much better! Thank you Pearle Vision!!!!\n\np.s.- my eye was normal for the wedding!!!!!! <3","updateTime":"2024-04-13T20:37:24.256461Z"},{"reviewer":"Tabitha Sheppard","starRating":"FIVE","updateTime":"2024-03-05T23:59:53.009390Z"},{"reviewer":"K Smith","starRating":"FIVE","comment":"Dr. Robinson and Aleisha were super nice! They were very welcoming from the start. They both thoroughly explained each and every step of the exam process as they performed it. I felt confident they knew that they were doing and had my best interest in mind. When I was done I didn’t feel pressured to buy frames from them but I know I have that option if I choose. I would love to come back for my future exams!","updateTime":"2024-02-07T15:11:01.629793Z"},{"reviewer":"V","starRating":"FIVE","comment":"First time getting an exam in a while and they were very welcoming. I learned a lot about my eyes and they set me up with contacts in the same appointment.\n\nDr. Robinson has such amazing energy and she's very eager to help you with any questions or concerns. The receptionists are welcoming and friendly. They will assist with any questions about insurance or scheduling. I will definitely be back!","updateTime":"2024-01-17T18:14:59.413360Z"},{"reviewer":"Jennifer Blair","starRating":"FIVE","comment":"I just would like to say this is the best pearle vision around! They are always sweet and helpful! Karen, Taylor, and Alicia are the best! Merry Christmas! 🎅","updateTime":"2023-12-19T19:03:48.932144Z"},{"reviewer":"PTL Mitch","starRating":"FIVE","comment":"Everyone was super helpful, quiet location, friendly knowledgeable staff, 10/10 Samantha was great!","updateTime":"2023-10-11T15:51:10.267962Z"},{"reviewer":"Rachel Evans","starRating":"FIVE","comment":"Heather was extremely helpful in fixing my glasses / then she did not charge me for it. Will definitely go back!","updateTime":"2023-10-09T14:26:50.350574Z"},{"reviewer":"Niki K","starRating":"FIVE","comment":"Very friendly & helpful service from the entire staff!","updateTime":"2023-08-29T15:03:37.417930Z"},{"reviewer":"Ashlyn Spradlin","starRating":"FIVE","comment":"I had a wonderful experience at my recent eye exam! First time going here and I will be back. The Dr. was very nice and seemed to know and care more than other eye places I’ve been to. And Samantha was such a great help when picking out glasses. I’m picky and tried on a million and she helped me every step of the way to make sure I got a pair I would love. Totally coming back and suggesting Pearle Vision to anyone I know!","updateTime":"2023-08-09T14:02:48.217336Z"},{"reviewer":"chaosruma","starRating":"FIVE","comment":"Excellent service. Wonderful people. Prompt and professional.","updateTime":"2023-08-06T22:07:56.181896Z"},{"reviewer":"lori wendt","starRating":"FIVE","comment":"Dr. Schieffer is totally awesome!! I can totally see again and I highly recommend seeing him! He is located at the 120th and L St. location! He is very thorough and takes his time explaining any questions you may have!! Awesome staff also. Very kind and professional!\nLori","updateTime":"2023-07-31T22:08:42.187891Z"},{"reviewer":"Ryan Nelson Holt (RNH)","starRating":"ONE","comment":"As a lifelong visually impaired Financial Advisor who has been to this Pearl Vision many times meaning they have my full records, the new doctor would not sign my FINRA Testing Accomodations Form because my prescription was 16 months old unless I paid $150 for a full office visit. I will not be coming back and encourage anyone who reads this to “see” someone else.","updateTime":"2023-07-20T19:27:48.260168Z"},{"reviewer":"Priscilla Rogers","starRating":"ONE","comment":"I was not happy with my experience in getting contact lenses. Staff was rude and did not help me to find glasses that would work for me or contact lenses. I went in on Wed 4/19 to check on the status of my contact lense trial pair and she was very rude, short, and was willing to allow me to walk away despite the trial pair being in the store. I do not recommend this location. Perhaps the dodge st location is better.","updateTime":"2023-04-21T13:53:54.021160Z"},{"reviewer":"Patricia Ladenburger","starRating":"FIVE","comment":"Dr. Robinson is very knowledgeable, thorough, and pleasant. I have complete trust in her.\nSamantha provided great customer service when completing my paperwork.\nI recommend the entire staff at this location.","updateTime":"2023-04-06T20:16:53.097988Z"},{"reviewer":"Dave Allocco","starRating":"FIVE","comment":"Pearle Vision is great and I love this location. Its close and convenient. The people there are great too! Samantha helped me out and she was super nice and Dr Robinson was awesome. I think I learned more from her about my eyes than I ever have over the last 15 years. Great selection of everything as well.","updateTime":"2023-03-31T00:26:44.078112Z"},{"reviewer":"Mary Zimmerman","starRating":"FIVE","comment":"Very happy with the experience at this location. Dr. Robinson was very thorough and pleasant. The young lady that helped me was Nikki and she was great. She had a lot of patience. We ran into a little bit of a problem, but she was pleasant and accommodating for the whole time. The problem was my fault. I would recommend this location in these people highly.","updateTime":"2023-03-07T23:29:35.151516Z"},{"reviewer":"Jessa Brdicko","starRating":"FIVE","comment":"Ava, heather and Samantha were the most helpful! I went in late with a bent frame and they were super sweet and fast! 10/10 recommend this store!","updateTime":"2023-03-03T00:09:14.715651Z"},{"reviewer":"Dede Trummer","starRating":"FIVE","comment":"Very friendly staff. They were a great help.","updateTime":"2023-02-18T17:16:46.955902Z"},{"reviewer":"Andrea V","starRating":"ONE","updateTime":"2022-06-23T15:26:49.500292Z"},{"reviewer":"Junior Magness","starRating":"FIVE","updateTime":"2022-03-17T22:33:04.772055Z"},{"reviewer":"Adrianna Benton","starRating":"FIVE","comment":"I can’t even begin to explain how wonderful my experience was with Samantha, Dr. Legacie and Kim! Excellent customer service, very warm and friendly. Thank you!","updateTime":"2022-02-25T18:26:11.684258Z"},{"reviewer":"Gabby Lassek","starRating":"FIVE","comment":"Samantha Kim and Doc were perfect. They all three really knew what they were talking about. Very lucky to have for your business","updateTime":"2022-02-12T06:42:35.527845Z"},{"reviewer":"Jan Rowley","starRating":"FIVE","comment":"I just returned from my yearly checkup with Dr. Legacie, who has been my eye doctor for many years. He's thorough, professional, and very friendly. I always enjoy seeing him. Kim and Samantha were very helpful when I was selecting new frames. They are very personable and friendly. I enjoyed my visit as usual.","updateTime":"2022-02-03T21:26:24.515200Z"},{"reviewer":"Catie Sherman","starRating":"FIVE","comment":"Samantha and Kim were amazing! And Dr. Legacie was the nicest guy! It was such a great easy and friendly place! Normally I get nervous about my eyes getting checked but it was the best exam I've had yet.. Got a really good deal with eyeglasses and can't wait to use them!","updateTime":"2022-02-01T21:49:14.457126Z"},{"reviewer":"sandy walling","starRating":"FIVE","comment":"Kimberley was great. Came In to get new lenses in my sunglasses and I just went ahead and got a new pair. I love them and cant wait to get them . Great please. Great people. Friendly smiles . I will back .","updateTime":"2022-01-21T23:04:42.745031Z"},{"reviewer":"Karen Murray","starRating":"FIVE","comment":"I have been going here for a few years. Dr Legacie is always so professional, personal, and nice!\nI was going from contacts to glasses on this visit. The girls in the office were so helpful! Kim and 2 others (I wish I would have got their names) were super fun! They all gave me their opinions on frames for my first pair of glasses in years!","updateTime":"2022-01-05T02:26:05.024753Z"},{"reviewer":"Evan Hartwig","starRating":"FIVE","comment":"I have been going here for about 8 years and they are great!!! Always friendly staff. Taylor helped me today and she was fast and efficient. Got a great deal on some nice glasses. She was super helpful with breaking down my insurance coverage as well.","updateTime":"2021-12-10T20:22:40.221405Z"},{"reviewer":"Sydney Rodgers","starRating":"FIVE","updateTime":"2021-09-17T21:22:06.941634Z"},{"reviewer":"Mulattay","starRating":"FIVE","updateTime":"2021-07-08T21:51:25.652801Z"},{"reviewer":"Jamica Moreno","starRating":"FIVE","updateTime":"2021-06-07T11:53:02.054971Z"},{"reviewer":"Dionnea","starRating":"FIVE","comment":"Dalton help us & adjusted our eye glasses 🤓 she did a great job !","updateTime":"2021-05-18T23:40:24.647617Z"},{"reviewer":"Amber Tobler","starRating":"FIVE","comment":"Went in for a check up. Noticed my sight getting blurry. Luckily it was just eye strain and set me up with a pair to use while I work on my computer. Terri helped me pick out a new frame in a matter of minutes. She's got a great eye for picking the right shape for my face and proportions. Great service and a fun team that works well together! Thank you all!","updateTime":"2021-04-21T22:08:22.234301Z"}]