[{"reviewer":"Jeanne Ludikhuize","starRating":"FIVE","comment":"The friendliest staff! Wonderful optometrist! Very helpful in selecting frames. Glasses were ready the same day. Amazing experience. I highly recommend them. Oh, and the facility was very clean and very busy.","updateTime":"2026-03-10T18:08:42.698603Z"},{"reviewer":"Brian Lemken","starRating":"FIVE","comment":"Great service! Amazing workers . Very professional and fast pace","updateTime":"2026-03-10T16:06:18.915343Z"},{"reviewer":"Jennifer Backhaus","starRating":"FIVE","comment":"All the employees AND Dr.s are fabulous!! They are so friendly and knowledgeable. My questions always get answered and they are very honest.","updateTime":"2026-03-10T01:30:55.073619Z"},{"reviewer":"Misery","starRating":"FIVE","updateTime":"2026-03-09T18:48:49.499800Z"},{"reviewer":"Marco Gonangnan","starRating":"FIVE","comment":"They were patient, quick, and friendly! I love my new glasses!","updateTime":"2026-03-09T17:41:02.357389Z"},{"reviewer":"Love","starRating":"TWO","comment":"The front desk staff was extremely pleasant and professional. The first optometrist was friendly, however, she prepared my prescription incorrectly on both contacts & glasses. I had to obtain an additional consultation/exam with another optometrist. I was inconvenienced a number of times by undergoing incorrect prescriptions, traveling numerous times to the office and then being told that the ‘new’ trial contacts review needed additional monies. I decided to forego on the contact review and requests a refund. The adjustment on my frames needed to be completed more than once for misalignment. I have worn glasses/contacts for 4 Decades and never had I encountered these types of issues. Unfortunately, I will not be utilizing the Pearl Vision services in the future and I will definitely inform others to beware as well.\nI’m shocked that an ethnic group of professional individuals would be afraid (or insecure) of other diverse individuals - our finances will be gladly invested in businesses that aren’t insecure or sensitive in servicing us.","updateTime":"2026-03-09T00:23:22.269619Z"},{"reviewer":"Melody Duldulao","starRating":"FIVE","comment":"The staff are friendly and helpful. Thank you for helping my son Kyle.","updateTime":"2026-03-08T15:08:29.308068Z"},{"reviewer":"Rev. Eboni Jewel Sears (EboniTalks)","starRating":"FIVE","comment":"Great organization and service. The eye doctor, Dr. Estrella, was great. She listened and was thorough. I appreciated that.","updateTime":"2026-03-07T22:58:32.385666Z"},{"reviewer":"Breanna Hite","starRating":"FIVE","comment":"Staff was efficient and kind answered any and all of my questions and that is why I continue to keep coming back year after year!","updateTime":"2026-03-07T16:59:52.517536Z"},{"reviewer":"Merry Anne","starRating":"FIVE","comment":"Excellent customer service skills had my examination everything was efficiently and very nice. Thank you.\nFront desk ladies are so lovely and throughout office moving forward.⭐️⭐️⭐️⭐️⭐️","updateTime":"2026-03-07T16:16:51.448286Z"},{"reviewer":"Gary Bolles","starRating":"FIVE","comment":"Great service and VERY helpful staff!","updateTime":"2026-03-06T20:53:12.511040Z"},{"reviewer":"Jumar Guy","starRating":"FIVE","comment":"Everyone was nice and the service was fast and efficient!","updateTime":"2026-03-06T17:06:40.958834Z"},{"reviewer":"Angela Chavez","starRating":"FIVE","updateTime":"2026-03-06T16:06:43.766040Z"},{"reviewer":"Wesley WIETGREFE","starRating":"FIVE","updateTime":"2026-03-06T14:45:20.198373Z"},{"reviewer":"Nick Diaz","starRating":"FIVE","updateTime":"2026-03-05T01:03:59.560982Z"},{"reviewer":"Amanda Millard","starRating":"FIVE","comment":"The staff was very respectful","updateTime":"2026-03-05T00:04:40.620779Z"},{"reviewer":"Terry Clark","starRating":"FIVE","updateTime":"2026-03-04T18:29:33.305372Z"},{"reviewer":"Rene Despres","starRating":"FIVE","updateTime":"2026-03-04T06:54:56.721166Z"},{"reviewer":"Fernanda Dearaujo","starRating":"FIVE","updateTime":"2026-02-28T20:27:21.777598Z"},{"reviewer":"Dinah Fuimaono","starRating":"FIVE","comment":"Everyone had their A game on and the optometrist Dr. Tom was AWESOME!!! Pearl Vision staff - they are the BOMB.COM!!!","updateTime":"2026-02-27T16:59:04.409940Z"},{"reviewer":"Kenneth Parolini","starRating":"FIVE","comment":"The optometrist is super knowledgeable and explained everything in a way I understand. The person who helped me pick my frames was extremely helpful and courteous. He even walked me out and opened the door for me. Great visit. Highly recommend this location.","updateTime":"2026-02-27T16:40:53.580711Z"},{"reviewer":"Richard Perales","starRating":"FOUR","comment":"They are a great organization, but this time there were so busy and I was there for three hours.","updateTime":"2026-02-26T21:47:56.904954Z"},{"reviewer":"Kristina Salazar","starRating":"FIVE","comment":"My experience was nothing short of amazing from start to finish each and every person that I spoke to were polite and genuinely sweet. I recommend 10 out of 10.","updateTime":"2026-02-26T21:36:48.750791Z"},{"reviewer":"Deborah Perini","starRating":"FIVE","updateTime":"2026-02-26T17:40:35.744896Z"},{"reviewer":"ryan schiele","starRating":"FIVE","comment":"Staff was awesome.","updateTime":"2026-02-26T16:07:52.687347Z"},{"reviewer":"Lisa","starRating":"FIVE","comment":"Lovely environment fast service great with kids","updateTime":"2026-02-26T16:07:11.641321Z"},{"reviewer":"Debbie Peters","starRating":"FIVE","updateTime":"2026-02-26T06:55:16.223313Z"},{"reviewer":"Andrea Myers","starRating":"FIVE","updateTime":"2026-02-25T17:12:32.961799Z"},{"reviewer":"Michelle","starRating":"FIVE","updateTime":"2026-02-25T15:03:23.582127Z"},{"reviewer":"Ismael Sanchez Salas","starRating":"FIVE","updateTime":"2026-02-25T03:57:44.216097Z"},{"reviewer":"giselle Connors","starRating":"FIVE","comment":"Had a great visit. The optometrist was so nice and very informative during my visit","updateTime":"2026-02-23T16:11:01.207636Z"},{"reviewer":"Albert Criz","starRating":"FIVE","comment":"The entire staff at Pearle should be commended for the excellent job they did for me. They are by far the \"best of the best\"!","updateTime":"2026-02-22T18:51:46.103229Z"},{"reviewer":"John Zachary","starRating":"FIVE","comment":"great post stroke counseling from Dr. Jones. Caring and thorough. JZ","updateTime":"2026-02-21T20:20:52.069070Z"},{"reviewer":"Leslie Pratt","starRating":"FOUR","comment":"The experience overall was good, but they should not schedule so many people around the same time to where it’s kaotic and there isn’t any place to sit. The wait time to be seen was not too bad, but could of been a little faster. My daughter was there for a contact lens fitting so I understood we were going to be there awhile, but when I booked the appt I was told it was only going to cost $70 for the visit, but when I got there it was $105 because of an extra $35.00 training fee for the contact lenses. The guy who scheduled the appt failed to tell me this and I was caught a little off guard with the payment once it was time to pay. I would suggest telling potential customers the exact cost so they are prepared to pay the amount given.This is a turn off for me when you tell me one thing and then something else later. It just seems kinda shady. However, the staff was friendly, so the visit was pretty good!","updateTime":"2026-02-21T20:02:24.320555Z"},{"reviewer":"Jan Strickler","starRating":"ONE","comment":"They have NO customer service, they were rude, uncooperative, not the least bit helpful and generally nasty except for one girl at the location. I will NEVER go back and NEVER recommend you.","updateTime":"2026-02-21T17:08:46.568598Z"},{"reviewer":"Michael D.","starRating":"FIVE","comment":"I felt very confident that my testing and examinations were very thorough and professional. Everyone was very pleasant and seemed eager to help. I would highly recommend there services to all.\nThank you for pleasant experience 🙏","updateTime":"2026-02-21T04:54:02.978957Z"},{"reviewer":"Stephanie Bishop","starRating":"FIVE","comment":"The woman that helped me was amazing! Very kind, knowledgeable and helpful!","updateTime":"2026-02-20T02:44:22.134229Z"},{"reviewer":"Arieta OBrien","starRating":"FIVE","updateTime":"2026-02-19T13:02:04.350844Z"},{"reviewer":"Believer Christie","starRating":"FIVE","updateTime":"2026-02-18T17:23:41.217129Z"},{"reviewer":"Raymond Crockett","starRating":"FIVE","comment":"Been going to this Pearl Vision for a few years now and they never disappoint in their professionalism, kindness, and Dr. Sabrina Leong was very kind, professional, and was very thorough in her examination. She explained to me very well everything about my eyes, eye health, etc. Greatly appreciate her and then Jessie the Optician Tech was also very kind, and knowledgeable. I always have a great experience going to this Pearle Vision location. Thank you, Raymond C","updateTime":"2026-02-17T17:27:44.932928Z"},{"reviewer":"Jnette Navarro","starRating":"FIVE","comment":"My husband and I had the greatest experience there! Angelica Estrella was very thorough and we felt really comfortable. Front desk was nice and got us checked in quickly!","updateTime":"2026-02-16T18:22:32.795920Z"},{"reviewer":"PABLO SERRANO-RUIZ","starRating":"FIVE","comment":"Very friendly staff, very good service, they answered all my concerns and gave me the best care!","updateTime":"2026-02-16T18:20:36.365630Z"},{"reviewer":"Lani Keanaaina","starRating":"FIVE","comment":"Although it was very busy with no chairs to sit, the staff was very friendly and quick that made the experience more welcoming.","updateTime":"2026-02-14T17:00:31.890306Z"},{"reviewer":"Glynis","starRating":"FIVE","updateTime":"2026-02-14T16:09:07.236786Z"},{"reviewer":"Jen Vosseler","starRating":"THREE","comment":"The consent form for extra scans or not to do extra scans does not give the option to say no to the already checked boxes that the front desk staff completed. She said I had to say yes on the forms for those checked. When I mentioned this needed correction on the forms she dismissed me. Not a good experience to start and had me considering a change in eye care provider. The sunset location is a bit worn down with some needed new flooring. Dr was very pleasant and answered questions. The glasses professional also was thorough and good at her job.","updateTime":"2026-02-13T22:24:15.099829Z"},{"reviewer":"Terri Olsen","starRating":"FOUR","comment":"Everyone was very professional and friendly. My only issue was at the end when I was told they bottom number on my blood pressure was a little high.......they did NOT take my blood pressure. So I am concerned that the wrong numbers are in my chart.\nI did tell the Dr but I think she thought I didn't know what I was talking about.","updateTime":"2026-02-12T18:20:33.137112Z"},{"reviewer":"Liz702est","starRating":"FIVE","updateTime":"2026-02-11T18:33:09.685984Z"},{"reviewer":"Cathy Self","starRating":"FIVE","updateTime":"2026-02-11T17:16:49.544132Z"},{"reviewer":"Michael Sullivan","starRating":"FIVE","comment":"Caring staff and quick, amiable service.","updateTime":"2026-02-09T18:51:47.786347Z"},{"reviewer":"Randy F","starRating":"FIVE","updateTime":"2026-02-09T17:16:05.834129Z"}]