[{"reviewer":"susan reinders","starRating":"TWO","comment":"Eye glass selection very limited at the green valley location.we sold a treatment package for dry eye that consisted of 3 treatments lasting about 5 min. At one mo th intervals. After the 2nd one doctor looked at my eye and said schedule your next one. At scheduling I was told there was an additional $25 and also woukd be $25 on the next one. Wasn't told that when I paid up front.\n\nI should not be responsible for additional costs that were not explained at the original time of purchase. Should also receive a prorated refund for the 3rd treatment that I will not do b/c of the unexplained costs!","updateTime":"2026-03-18T16:54:13.652619Z"},{"reviewer":"Richard Courson","starRating":"FIVE","comment":"The team AT pearle vision IS THE BEST I have ever been around very professional AND THANKS FOR EVERYTHING. P.S. YOU GUYS ARE THE BEST IN VEGAS.","updateTime":"2026-03-18T15:14:31.209041Z"},{"reviewer":"Megan Geister","starRating":"FIVE","comment":"Very helpful, an very nice.","updateTime":"2026-03-15T17:41:49.341611Z"},{"reviewer":"Madison Knowles","starRating":"ONE","comment":"I felt like the appt was so long and they didn’t let me know…the glasses lady was extremely pushy and rushing me which was a bit annoying…I have a child with ASD and she was asking her questions like what color she wanted and I asked her not to ask her that so she wouldn’t just stick with pink and the lady kept pushing when I asked her not too.","updateTime":"2026-03-10T15:54:41.299639Z"},{"reviewer":"Sandibel Gonzalez","starRating":"FIVE","updateTime":"2026-03-08T16:52:30.018849Z"},{"reviewer":"Melinda Huston","starRating":"FIVE","comment":"I had a good experience during this visit & really liked the Dr. Kelli!","updateTime":"2026-03-06T23:13:10.498006Z"},{"reviewer":"Barbara oot giromini","starRating":"FIVE","comment":"Easy to make an appointment and excellent explanation of tests, results and costs associated with exam and glasses. Thank you!","updateTime":"2026-03-05T16:34:42.295220Z"},{"reviewer":"A knee moose","starRating":"FIVE","comment":"Great staff and a hidden gem in my neighborhood. They treat you well and are very friendly and welcoming. Thanks","updateTime":"2026-03-05T16:22:37.691886Z"},{"reviewer":"JOE MARTIN","starRating":"FIVE","updateTime":"2026-03-04T17:34:05.194653Z"},{"reviewer":"Rosita Rodriguez","starRating":"ONE","comment":"Horrible. Got my eyes checked picked out a pair of glasses paid for them in full waited and waited. I had to call to see if they were ready. I had to go pick them up wrong prescription.!!! I can’t see crap out of them, so I sent them back. I had to call to see if they were ready which this gentleman told me they were not they were sitting inside his bosses drawer.!! They can keep them at this point give me back my money. Lousy service.","updateTime":"2026-03-04T03:36:22.732600Z"},{"reviewer":"rosita rodriguez","starRating":"FIVE","comment":"I was there a few weeks ago for my first check up in a while. Bought some expensive glasses went to pick them up after I had to call to see if they were ready. They were not right on my face. And me like a stupid ass walked out. Brought them home they were blurry not my prescription.!!! Went to take them back and I still haven’t heard from them. It’s been weeks and I do not want them any longer. Keep them refund my money NOW.!!!","updateTime":"2026-03-04T03:35:00.034685Z"},{"reviewer":"Jackie Pasternak","starRating":"FIVE","comment":"Good experience. Everyone was very pleasant and professional.","updateTime":"2026-02-27T16:47:53.455740Z"},{"reviewer":"NumeroUno Salazar","starRating":"ONE","comment":"Not sure what kind of business is being run here. I had an appointment, and when I showed up, there was a note on the door saying the location was closed. They didn't even bother to call me and let me know/reschedule. Cancelling future appointments for my kids here as well, and I'll be finding a better business for myself and family.","updateTime":"2026-02-26T17:04:08.173173Z"},{"reviewer":"Cheryl Leith","starRating":"FIVE","comment":"Professional, kind, pristine office, Abigale was very proficient in her knowledge and extremely pleasant in explaining what my needs were.\nExcellent visit, would highly recommend.","updateTime":"2026-02-25T20:58:36.310039Z"},{"reviewer":"Janeth Mora","starRating":"FIVE","comment":"I had a very good experience! Everyone was very polite and helpful. Raul was very patient and kind during my exam. :)","updateTime":"2026-02-22T19:54:24.072840Z"},{"reviewer":"Shelley Janisch","starRating":"THREE","comment":"Very happy they took me right away. I didn’t even have to wait an hour.","updateTime":"2026-02-22T19:12:10.501755Z"},{"reviewer":"Debbie Eckhart","starRating":"FIVE","comment":"Everyone was so helpful, nice and friendly!","updateTime":"2026-02-22T03:22:59.662090Z"},{"reviewer":"Angela Hunter","starRating":"ONE","updateTime":"2026-02-21T23:32:34.470697Z"},{"reviewer":"Terri Stevens","starRating":"FIVE","updateTime":"2026-02-19T18:27:28.853594Z"},{"reviewer":"Lenora Thomas","starRating":"FIVE","comment":"The testing was very thorough and the Dr. was about what needed to be done","updateTime":"2026-02-18T21:28:01.773426Z"},{"reviewer":"William Shelly Mercer","starRating":"FIVE","comment":"I always get really good service here. Everyone is always friendly .","updateTime":"2026-02-18T20:06:23.255136Z"},{"reviewer":"Don Hale","starRating":"FIVE","comment":"The young lady with the blue hair, sorry I can’t remember her name was extremely attentive, professional and kind☺️","updateTime":"2026-02-18T20:03:33.063479Z"},{"reviewer":"Monica Higgins","starRating":"FIVE","comment":"Very professional. staff was knowledgeable and made me feel comfortable. Dr took her time to answer my questions and concerns. 😀","updateTime":"2026-02-15T22:02:32.615929Z"},{"reviewer":"Jacqueline Slade","starRating":"FIVE","comment":"The staff is so friendly and helpful.","updateTime":"2026-02-14T16:13:18.388236Z"},{"reviewer":"Orlando Bustios","starRating":"FIVE","comment":"They all were very polite and professional.","updateTime":"2026-02-11T19:17:35.604211Z"},{"reviewer":"Keith Jasper","starRating":"FIVE","updateTime":"2026-02-09T01:36:04.048973Z"},{"reviewer":"Shannon DeBoer","starRating":"FIVE","comment":"The experience was outstanding from beginning to end! Customer service was excellent and the doctor was amazing!","updateTime":"2026-02-08T19:17:52.908908Z"},{"reviewer":"samuel mata","starRating":"FIVE","comment":"Great services and wonderful staff!!","updateTime":"2026-02-08T16:22:02.516105Z"},{"reviewer":"Leanne Rinker","starRating":"FIVE","updateTime":"2026-02-06T02:22:38.939600Z"},{"reviewer":"Mark Robinson","starRating":"FIVE","comment":"Visit went well, staff was great and have never had an issue.","updateTime":"2026-02-04T17:08:36.424513Z"},{"reviewer":"Vickie Tima","starRating":"FIVE","updateTime":"2026-02-04T16:07:39.311825Z"},{"reviewer":"Angela Johnson","starRating":"FIVE","comment":"Service was fast practically no wait. Staff was friendly and knowledgeable. Dr was easy work with and helped me to understand in explaining my eye needs","updateTime":"2026-02-02T19:55:02.833035Z"},{"reviewer":"Mitch Baron","starRating":"FIVE","updateTime":"2026-02-01T17:07:52.447449Z"},{"reviewer":"MK","starRating":"ONE","comment":"Poor Experience – Henderson Location\n\nI wish Google allow zero stars.\n\nI went out of my way to visit the Pearle Vision Eye Care Center in Henderson solely because I liked my eye doctor there. Unfortunately, the rest of my experience was extremely disappointing.\n\nI previously had a less-than-great experience at another Pearle Vision location, but the staff had been kind, so I decided to move forward and have them fit my glasses. That turned out to be a mistake.\n\nThe glasses I received were a terrible fit and made with poor-quality materials, despite being charged a premium price. The lenses have bad reflections, and the overall workmanship is unacceptable. My reading glasses are even worse—I can barely see through them.\n\nThis experience was a complete waste of time and money, and I strongly encourage others to think twice before using their insurance or spending their own money here.\n\nI am one of Google’s top reviewers and do not like leaving negative reviews, but this one is warranted. I hope management takes this seriously, as what happened to me can easily happen to others.\n\nBuyer beware.","updateTime":"2026-01-29T11:07:13.850255Z"},{"reviewer":"Joe Dorsey","starRating":"FIVE","comment":"Nice to be greeted at the door. Staff is incredible and the Dr is awesome!","updateTime":"2026-01-29T07:10:23.660209Z"},{"reviewer":"Ali Peters","starRating":"FIVE","comment":"Everyone was very nice and accommodating","updateTime":"2026-01-29T04:35:33.206159Z"},{"reviewer":"Rosa Romero","starRating":"FIVE","updateTime":"2026-01-28T20:50:36.740233Z"},{"reviewer":"Chris","starRating":"FIVE","comment":"Abigail was great 👍 very nice and professional took care of us very well.. with choosing the right eye glasses..thank you very much Abigail..","updateTime":"2026-01-27T02:50:16.379696Z"},{"reviewer":"Heather G","starRating":"FIVE","comment":"Everyone was very nice , Jessica was very patient & understanding explaining everything","updateTime":"2026-01-25T16:07:10.791578Z"},{"reviewer":"SP Williams","starRating":"FOUR","updateTime":"2026-01-25T03:12:23.154590Z"},{"reviewer":"Victoria Roberts","starRating":"FIVE","comment":"(10/8/25) Excellent service. My husband and I had appointments on the same day. They took us both in at the same time. Our technician Hailey was nice, fast, and thorough with the medical equipment and helping us feel comfortable. The doctor was pleasant and explained as she went along. She went over our test results and her concerns and gave us recommendations. Everyone was very pleasant, took time to explain the findings, and assisted us with getting new frames and lenses. Many designer frames to choose from. No sales pressure, just friendly service. We can't wait until we get our pairs within two weeks!","updateTime":"2026-01-24T22:03:21.005085Z"},{"reviewer":"Bella B","starRating":"FIVE","comment":"The office was clean and welcoming. We were greeted immediately upon entering and the greeting was warm and very friendly. The wait was minimal and the staff were attentive and very knowledgeable. The doctor (McLaughlin) was very friendly, down to earth and knowledgeable. It felt like visiting with an old friend who knew what they were talking about in their field. I felt comfortable explaining my concerns and was met with practical solutions and suggestions to take with me. The options for frames were great and the price fair. I would definitely return back to this office for followup visits and hope to be met with the same experience as my last. Thank you all for a GREAT visit and awesome new glasses! 👓 God bless! ✝️","updateTime":"2026-01-23T19:59:35.925677Z"},{"reviewer":"Minx Collection","starRating":"FIVE","comment":"Quick easy and the girls were super friendly and helpful made my eye exam a breeze glad I choose here to get my prescription glasses highly recommend !!! 10/10","updateTime":"2026-01-21T19:53:12.458356Z"},{"reviewer":"Nancy Hernandez","starRating":"FIVE","comment":"Fast, clean , friendly would definitely go back.","updateTime":"2026-01-18T18:30:32.194529Z"},{"reviewer":"Collene Nagatori","starRating":"FIVE","comment":"Better than I expected and Dr Kelli was so nice pleasant and sincere.\nI recommended her to my friend that said she would make her appointment next week.","updateTime":"2026-01-17T16:54:51.096217Z"},{"reviewer":"Ricky Columbus","starRating":"FIVE","updateTime":"2026-01-16T22:08:50.163694Z"},{"reviewer":"Marjorie","starRating":"FIVE","updateTime":"2026-01-15T19:07:39.958109Z"},{"reviewer":"Roseann Hill","starRating":"FIVE","updateTime":"2026-01-10T16:44:54.197695Z"},{"reviewer":"T Earnest","starRating":"FIVE","comment":"Absolutely the best Vision Clinic and staff I have visited in my many years of needing eye care. very pleasant and worthwhile appointment.","updateTime":"2026-01-10T16:05:30.718059Z"},{"reviewer":"Nicholas D.","starRating":"FIVE","updateTime":"2026-01-08T18:18:04.074518Z"}]