[{"reviewer":"Sarah Goodrich","starRating":"FIVE","comment":"The lady's that work here always make you feel welcome and safe.","updateTime":"2026-01-29T16:21:37.414718Z"},{"reviewer":"Tina Carrell","starRating":"FIVE","comment":"Very professional and friendly definitely going back next year for another check up","updateTime":"2026-01-27T18:05:57.958220Z"},{"reviewer":"Lisa Russell Lawrence","starRating":"FIVE","updateTime":"2026-01-26T16:09:13.534211Z"},{"reviewer":"Margo Thayer","starRating":"FIVE","comment":"Good visit. Not a very long wait. Good sevice from Doctor.","updateTime":"2026-01-23T16:41:12.389948Z"},{"reviewer":"Carolyn Macaluso","starRating":"FIVE","comment":"Always a good experience. Been going there for yearsrs","updateTime":"2026-01-22T19:58:08.249386Z"},{"reviewer":"Kelby Brooks","starRating":"FIVE","updateTime":"2026-01-22T16:21:13.477390Z"},{"reviewer":"K W","starRating":"ONE","comment":"My family and I have been going to this location for over 10 years. However, our last visit was the last time due to unpleasant and rude new Dr. The man basically debated and told with my child that is 3 months post op from several brain surgeries,that should not have affected her eyesight. She was very upset leaving this place. We are never going back!","updateTime":"2026-01-22T00:45:52.227145Z"},{"reviewer":"Laina Benson","starRating":"FIVE","updateTime":"2026-01-20T23:43:05.316502Z"},{"reviewer":"D W","starRating":"FIVE","comment":"Very professional and courteous staff.","updateTime":"2026-01-20T20:28:59.972014Z"},{"reviewer":"Bianca Ryan","starRating":"FIVE","updateTime":"2026-01-20T16:08:27.699803Z"},{"reviewer":"John Glaser","starRating":"FIVE","comment":"Great service, fast and efficient. The promo for new lenses swap out is the best promo ever.","updateTime":"2026-01-19T19:12:05.162661Z"},{"reviewer":"sincere hall","starRating":"FIVE","updateTime":"2026-01-19T16:05:26.110583Z"},{"reviewer":"Judy Alcocer","starRating":"FIVE","updateTime":"2026-01-19T01:49:54.298163Z"},{"reviewer":"Diane","starRating":"FIVE","comment":"Friendly and knowledgeable staff. They took the time to ask questions and look for the best options for my eye care needs","updateTime":"2026-01-19T00:45:28.271189Z"},{"reviewer":"Linda Melendez","starRating":"FIVE","comment":"I just want to give a shout out to Connie. While I'm usually undecisive as to what type of frames I purchase, I have to commend her for her expertise! She was very knowledgeable, patient and fun to work with in making my decision. I've gotten lots of compliments on my new glasses and I'm super happy with my purchase. Please go see Connie. She's the BEST!","updateTime":"2026-01-18T22:31:29.128581Z"},{"reviewer":"Jim Abbinanti","starRating":"FIVE","comment":"Great service very professional a pleasure to do business with.","updateTime":"2026-01-17T21:15:08.197979Z"},{"reviewer":"James Jackson","starRating":"FIVE","comment":"Great service and staff.","updateTime":"2026-01-15T13:04:02.649451Z"},{"reviewer":"Blake Cagle","starRating":"FIVE","comment":"Awesome experience overall. Staff was courteous and punctual, the doctor was so nice and friendly! Great selection of glasses! Clean office space!!! 10/10! Highly recommend!!! Thank you so much!!!\nBTW, don’t mind the writing on my lenses! This was just the floor model being used for pupil dimensions.","updateTime":"2026-01-14T16:09:38.308668Z"},{"reviewer":"Dr. Paula McDonald","starRating":"FIVE","comment":"Exxon customer service and knowledge of products and services","updateTime":"2026-01-11T19:16:43.938627Z"},{"reviewer":"Len Burris","starRating":"FIVE","comment":"Ultra professional in all respects","updateTime":"2026-01-08T18:01:16.046132Z"},{"reviewer":"Paula Fichman","starRating":"FIVE","comment":"Wow, I can’t say enough about this Pearle Vision on Sahara. Every step of the way was easy and pleasant. Special shoutouts to the best optometrist I’ve ever had, Dr. Kara Kopolow. She was thorough, engaging and answered any question I had with incredible knowledge, and to Kris, the gentleman who helped both my husband and I in executing our new prescriptions. A pretty amazing experience all the way around. Thank you so much!","updateTime":"2026-01-08T13:27:56.828379Z"},{"reviewer":"Tonette Jackson","starRating":"FIVE","updateTime":"2026-01-07T16:35:53.629431Z"},{"reviewer":"Yolonda Washington","starRating":"FIVE","updateTime":"2026-01-07T16:18:26.641423Z"},{"reviewer":"Christy Hites","starRating":"ONE","comment":"First, I would like to say that the ophthalmologist was really friendly and easy to talk to. We really liked her a lot. That said we will definitely not be back. First off there is no wheelchair accessible parking in the front of the building. Also there is no ramp. Luckily, I was there to help my daughter. Otherwise, she would’ve had to Park in the back of the building and then wheel all the way around to the front in her wheelchair. Then when we got in there, they told us that that there was an insurance problem, and if the insurance didn’t cover it, then we would have to pay the full price and who knows how much would be. I asked them why I wasn’t told earlier so I could call the insurance company and get it straightened out and she looked at the account and said that the billing people tried to call but the phone just rang. Well, that is not the case because I don’t even have a home phone number. I only have my cell phone. It will take them to Voicemail and they could leave a message if I’m not able to answer the phone. I received no phone calls from them! So I wasn’t sure how much I would end up being billed so I ended up just paying out-of-pocket for it because that was the way cheaper option compared to being billed the full price for whatever they billed the insurance. It is completely unprofessional of them to not have let me know that there was an issue. We didn’t have the luxury of coming back. She needed her eyes checked right away so I guess it is what it is. We will definitely never ever ever be back!","updateTime":"2026-01-07T16:18:22.865224Z"},{"reviewer":"Dana Leipziger","starRating":"FIVE","comment":"Great Customer service 👏 👌 👍","updateTime":"2026-01-07T16:06:21.500296Z"},{"reviewer":"LA- Green","starRating":"FIVE","updateTime":"2026-01-07T04:13:57.372672Z"},{"reviewer":"Edwin Coyoy Moy","starRating":"FIVE","updateTime":"2026-01-06T00:48:08.806539Z"},{"reviewer":"Marcus Terrell","starRating":"FIVE","comment":"The entire staff was awesome","updateTime":"2026-01-05T11:25:01.337456Z"},{"reviewer":"Tray Jones","starRating":"FIVE","updateTime":"2026-01-05T08:27:52.854650Z"},{"reviewer":"Patti Kertz","starRating":"FIVE","comment":"Everything was great.Service,price,and pleasant employees. I found where to get my glasses!","updateTime":"2026-01-04T21:20:05.252983Z"},{"reviewer":"Michele Rodriguez","starRating":"FIVE","comment":"They are always amazing. Wouldn’t go anywhere else.","updateTime":"2026-01-04T05:19:46.473788Z"},{"reviewer":"Gina Gilbert","starRating":"FIVE","comment":"thank you to the staff and Dr.\nExcellent optometrist!","updateTime":"2026-01-01T23:32:30.316832Z"},{"reviewer":"Connie Baker","starRating":"FIVE","comment":"Connie gave me the best customer service ever. After trying 7 other stores she was able to complete my request. Thank you Connie.","updateTime":"2025-12-31T18:17:13.175096Z"},{"reviewer":"Jay Fleming","starRating":"FIVE","updateTime":"2025-12-31T17:14:03.915606Z"},{"reviewer":"Johanne Samiano","starRating":"FIVE","comment":"The place is pleasant, we arrived just in time and they accommodate us right away. The staffs were very nice and friendly. Especially the optometrist. Thank you for your service keep it up.👍","updateTime":"2025-12-30T02:15:14.848751Z"},{"reviewer":"Delia Mendia","starRating":"FIVE","updateTime":"2025-12-28T22:16:23.021196Z"},{"reviewer":"Helen White","starRating":"FOUR","updateTime":"2025-12-28T22:03:27.039550Z"},{"reviewer":"GamerKids","starRating":"FIVE","comment":"Dr. Kopolow was extremely nice, caring, and informative. I was in and out relatively quickly.","updateTime":"2025-12-28T20:02:50.051895Z"},{"reviewer":"Nina Hazel harrison","starRating":"FIVE","comment":"The place was clean. The staff was wonderful. Overall the experience was great","updateTime":"2025-12-28T17:14:41.422425Z"},{"reviewer":"Diane Byal","starRating":"FIVE","updateTime":"2025-12-28T16:07:41.211103Z"},{"reviewer":"Celia M.","starRating":"FIVE","comment":"Everyone is friendly courteous and professional especially Connie who helped us choose our eyeglasses and work with the insurance. Thank you.","updateTime":"2025-12-28T15:09:32.545722Z"},{"reviewer":"C M","starRating":"FIVE","comment":"Wonderful experience from the entire staff. Connie helped us with choosing our eyeglasses and dealing with the insurance. She is very courteous friendly professional and extremely patient with us. Thank you everyone.","updateTime":"2025-12-28T04:04:31.708958Z"},{"reviewer":"Jasmine Badeau","starRating":"FIVE","comment":"My experience was great. Staff were very professional and kind.","updateTime":"2025-12-24T16:14:41.319397Z"},{"reviewer":"Sue Velez","starRating":"FIVE","comment":"I have been to many Pearl Vision in different states, but my experience in the Sahara area was the Best. Starting from the receptionist at the front desk who greatest me and got me started to see the Dr. She was so friendly, then the Dr came in and was so patient with me she was great. No one push any extra but did offer what services they give. Am so sorry I can't remember names because they were awesome. I got 2 pairs of beautiful glasses with the help of my girl. Thank you and Happy Holidays to all","updateTime":"2025-12-24T16:13:36.769697Z"},{"reviewer":"jedadiah lowe","starRating":"FIVE","updateTime":"2025-12-23T16:06:20.777471Z"},{"reviewer":"John Cooney","starRating":"FIVE","comment":"The experience was very easy. The staff were very friendly and caring!!","updateTime":"2025-12-23T15:53:10.036694Z"},{"reviewer":"Violet","starRating":"ONE","comment":"I’m a long time contact lens wearer and have been getting regular eye exams for over 10 years and this was unlike any experience I’ve had before.\n\nAs a new patient I asked twice before my exam what my total cost would be and was clearly told $50 ($40 contact exam + $10 copay). Based on that I proceeded. After the exam I was then told there was an additional $80 charge due to astigmatism which was never verbally explained beforehand despite me confirming pricing multiple times.\n\nThere was also a heavy push for additional tests and add on charges throughout the visit which made the experience feel more sales driven than patient focused. Combined with the surprise fees it felt like I was being blindsided and then made to feel at fault for not catching every detail in the fine print even after asking directly about cost.\n\nWhile I was discussing the issue with the manager a front desk staff member interjected and said “well she signed the form” even though no one was speaking to her which felt dismissive rather than helpful. The manager did ultimately help resolve the issue which I appreciated but the situation never should have escalated that far.\n\nI was also told my frames would be ready the same day and never received a follow up call.\n\nMaybe I caught them on a bad day but overall the lack of transparency and how concerns were handled left me uncomfortable. If you do come here make sure to read every single part of every document because verbal explanations did not match what I was ultimately charged and paperwork was later used against me when I questioned it. I would not personally recommend this office","updateTime":"2025-12-21T07:23:58.185606Z"},{"reviewer":"LaTory Houston","starRating":"FIVE","comment":"Everyone was so kind and exceptional service.","updateTime":"2025-12-20T14:30:16.843331Z"},{"reviewer":"Karen Stasiak","starRating":"FIVE","updateTime":"2025-12-17T18:09:43.248937Z"},{"reviewer":"Randy Slovacek","starRating":"FIVE","comment":"The entire staff - from the techs who administered tests to Dr. Kopolow, who assessed my needs - was terrific. They kept the atmosphere light and answered every question I had.","updateTime":"2025-12-16T20:43:08.976379Z"}]