[{"reviewer":"terry rawlinson","starRating":"FIVE","comment":"Definitely a good experience. Was greeted at the door and given my papto fill out. The usheted into an exam room,eyes checked while the explaied what they were doing step by step. Dr spoke to me like we were friends! Was asked lots of questions about what I'd like style wise, given lots of choices. Then when I decided on a couple pairs, they fitted them to my face and they'll be ready in a few days. Can't wait to get them an be able to see properly!","updateTime":"2025-12-05T16:11:20.192462Z"},{"reviewer":"Cherie M","starRating":"FOUR","comment":"Everybody I had contact with was good except checking out.\nFirst time to this location but it’s ok it was a vision test only.","updateTime":"2025-11-29T18:13:21.052721Z"},{"reviewer":"Jillmar Roa","starRating":"FIVE","comment":"Amazing service and products.","updateTime":"2025-11-19T23:33:49.203864Z"},{"reviewer":"keaton levy","starRating":"FIVE","comment":"Great customer service, great team, they get things done within a timely manner.\n\nVery helpful crew","updateTime":"2025-11-19T01:53:18.646569Z"},{"reviewer":"Michelle Schepens","starRating":"FIVE","comment":"From check in to the exams to glass wear, the entire staff is amazing!!! So knowledgeable and friendly!!","updateTime":"2025-11-16T03:55:08.180048Z"},{"reviewer":"Allreddy T","starRating":"FIVE","updateTime":"2025-11-08T16:21:25.576141Z"},{"reviewer":"Lewis Williams","starRating":"ONE","comment":"Luckily the lady with colored hair finally helped me, tried to say my broken frame was not from there, then tried to say that it wasn't a screw then that was messed up, then, said, oh, the frame is cracked. We did find it, it was designer. But you know, no longer carry, it just made me feel like I was trying to cheat them. Somehow, and I'm on the road, I had to use a little garbage bag tie. And they were like, well, we don't see a warranty or insurance or blah, blah, blah, blah blah. And I had asked them before, and they said, because it was such a good expensive frame. You know, I could get it if I want, but it was wire, and I last, and I remembered it all. It was such a hassle for them. Just to get me a frame so they gave me a frame that was not even 1. The cost of what I paid them. I will never go back to pearl vision again. If I would rather pay a $1000 somewhere else than ever walk in there. My wife has had multiple problems because they couldn't get the Prescription, right?She had to go back four times I think, in like six weeks.Then, they at the other one.Then, they had ordered the wrong frames.Pearl vision is trash","updateTime":"2025-11-07T16:09:52.656717Z"},{"reviewer":"Dennis Diamond","starRating":"FIVE","updateTime":"2025-11-05T16:24:12.787513Z"},{"reviewer":"Funniest Tik Tok videos","starRating":"FIVE","comment":"They are always so attractive","updateTime":"2025-11-05T16:10:45.553259Z"},{"reviewer":"Tiffany Anderson","starRating":"ONE","comment":"Update your website. States you're open Sun-Sat but you're not open on Sunday's or Mondays. Very misleading!","updateTime":"2025-11-02T22:05:22.203283Z"},{"reviewer":"Marichu Pribhdas","starRating":"FIVE","updateTime":"2025-11-01T23:30:26.897449Z"},{"reviewer":"Jennifer Prodoehl","starRating":"FIVE","comment":"The entire staff are very professional, caring, knowledgeable, friendly and supportive. Had a GREAT experience!","updateTime":"2025-10-30T15:13:24.965071Z"},{"reviewer":"Da'Tonya Wade","starRating":"FIVE","comment":"All of the staffs are amazing. They even helped me picked out my glasses.","updateTime":"2025-10-23T17:23:11.082163Z"},{"reviewer":"Georgina Junior","starRating":"FIVE","updateTime":"2025-10-21T22:21:49.521212Z"},{"reviewer":"kennedi sabri","starRating":"FIVE","comment":"Review for Glen at Pearl Vision (8025 South Rainbow Blvd.)\n\nI want to take a moment to express my sincere appreciation for Glen at Pearl Vision on South Rainbow Blvd. Yesterday, my eyeglass frames broke just an hour before I had to clock in for work. When I initially called Pearl Vision, I was told that I would either have to wait 3–4 months for new frames to possibly arrive or pay out of pocket for new ones, provided my lenses fit.\n\nThankfully, my mom brought my broken glasses into the store, and that’s when Glen truly went above and beyond. He kindly and efficiently repaired my frames, and to my surprise and gratitude, Glen also informed us that Pearl Vision offers a one-time frame repair at no cost, which he honored without hesitation.\n\nUnfortunately, I witnessed a disappointing moment\nwhen Glen’s manager seemed to reprimand him for extending this courtesy even though he was simply following company policy and providing excellent customer service. As a loyal customer, I felt it was important to share how much I appreciated Glen’s professionalism, kindness, and genuine care.\n\nGlen, thank you for being an example of compassion, effort, and integrity within Pearl Vision’s team. You turned what could have been a stressful situation into a positive experience, and I hope your management recognizes the true value you bring to their store","updateTime":"2025-10-18T02:16:55.550146Z"},{"reviewer":"Romaine M Delmundo","starRating":"FIVE","comment":"I love this entity everyone is respectful and friendly especially Rhonda she’s knowledgeable and thoughtful. You won’t regret coming to this location.","updateTime":"2025-10-17T18:41:36.068020Z"},{"reviewer":"Phouphadai Hatsady","starRating":"FIVE","comment":"Friendly staff & have a allot of options of brand name glass recommended you check out there options","updateTime":"2025-10-16T15:42:03.086009Z"},{"reviewer":"Michelle Torres","starRating":"FIVE","comment":"Second time here. I had a great experience at this office. All the staff is always friendly and professional, making me feel comfortable throughout the entire visit. The eye exam was thorough, and the doctor took the time to explain everything clearly. I appreciated the wide selection of frames available, and I found the perfect pair. Highly recommend this office for anyone in need of eye care! I’ll be back for my next annual visit.","updateTime":"2025-10-01T23:01:33.496912Z"},{"reviewer":"James Boldrey","starRating":"FIVE","updateTime":"2025-09-30T22:23:19.899774Z"},{"reviewer":"Isaiah Kawahara","starRating":"FIVE","comment":"Glen and nikko very helpful welcoming and knowledgeable definitely comming back for more services","updateTime":"2025-09-24T21:37:42.013767Z"},{"reviewer":"Sharore Yi","starRating":"FIVE","updateTime":"2025-09-24T15:32:03.491488Z"},{"reviewer":"Bill","starRating":"FIVE","comment":"Very professional friendly and helpful staff was a great visit highly recommend","updateTime":"2025-09-19T20:29:35.553340Z"},{"reviewer":"Natali Perez","starRating":"FIVE","comment":"I have been coming to pearl vision since 2022. I think it’s been longer but who knows. Anyways I continue to come back because they are so organized with paperwork, they have a process of going through the eye exam with a breeze. They explain everything! Even before my appointment I received a phone call explaining all the co pays and fees and what I was going to expect. I loved that because I hate going into an establishment not knowing what to expect. Overall the communication and experience is always a 10/10 will always recommend. As a person with a stutter. I can say I always feel accommodated and heard. Thank you for a good experience every eye exam. I have a bad memory with names but the beautiful soul with the purple hair is such a vibe! And the whole staff is just a perfect team.","updateTime":"2025-09-19T15:13:17.020102Z"},{"reviewer":"Dem","starRating":"THREE","comment":"UPDATE: This is my 2nd year to come here. The people who help you with the glasses are nice and Glenn, specifically, is good at choosing which frames look good on you and your face shape. The prices are high and that's why it doesn't surprise me when one of the staff mentioned that customers usually go to Costco to get their frames. With insurance for an exam with contacts and glasses purchase, it was over $800. Also, everytime I come here, I always pay in full and they always call back with a balance stating they forgot to charge me for something, etc. Last year, they forgot to give me my rebate and I only found out from another staff that they're supposed to give you that paperwork so I had to remind them this year since they forgot it again.\nBut when I forgot my coupon and tried to use it when I came to pick up my frames, they wouldn't acknowledge it because the balance I owed was for an amount they forgot to charge me on the contacts and doesn't apply to my frames. I questioned, what if I only paid in half in the beginning and I'm here to pick up my frames and pay my balance, can't you apply this coupon...no. Little things like this go a long way and customers will remember this. So, next year, I may have to take my business elsewhere. People will remember their experience, this is why my husband refuses to come back here.\n\nSo far so good for our first time to come here. Ordered contacts and eyeglass and sunglass promo they had going on.","updateTime":"2025-09-13T21:12:28.059237Z"},{"reviewer":"Linda Hills Roe","starRating":"FIVE","comment":"Rhonda was great. All I needed was to get my prescription filled from the doctor at Walmart. She got me in & out in about 10 minutes. Amazing!","updateTime":"2025-09-11T23:11:27.719199Z"},{"reviewer":"Michael Leal","starRating":"FIVE","updateTime":"2025-09-11T00:44:41.047941Z"},{"reviewer":"Michelle Acosta","starRating":"FIVE","updateTime":"2025-09-01T11:06:41.567258Z"},{"reviewer":"Nap M","starRating":"FIVE","comment":"All employees are kind and helpful","updateTime":"2025-08-28T02:37:11.006352Z"},{"reviewer":"Olivia Hull","starRating":"FOUR","comment":"Location had a decent selection and the staff were all top notch!","updateTime":"2025-08-24T23:23:53.277575Z"},{"reviewer":"Terrie Williams","starRating":"FIVE","comment":"I appreciate the great service delivered with professional kindness.","updateTime":"2025-08-20T16:40:56.203546Z"},{"reviewer":"Susan Davis","starRating":"FIVE","updateTime":"2025-08-19T22:52:19.675076Z"},{"reviewer":"Cheryl Brown-Rubin","starRating":"FIVE","comment":"Everyone was very nice and friendly. The optometrist is Awesome! I love this place!","updateTime":"2025-08-15T18:26:01.796898Z"},{"reviewer":"Debbie Cantella","starRating":"THREE","comment":"The guy in the front is rude I came here from my grandson and He didn't get his glasses three days right job good job","updateTime":"2025-08-09T16:01:35.555999Z"},{"reviewer":"Dimitrius Ollarvia","starRating":"FIVE","updateTime":"2025-08-08T12:03:37.900182Z"},{"reviewer":"Gabriel Gallardo","starRating":"FIVE","updateTime":"2025-07-30T18:22:48.119574Z"},{"reviewer":"Denise Lake","starRating":"FIVE","comment":"Thanks Glen!! He was amazing to work with. Reassuring us that this will work. My son was able to get new glasses. Being from out of town I am certainly going to refer friends and family to Pearle. Thanks again!!","updateTime":"2025-07-29T13:27:37.282500Z"},{"reviewer":"Angel Kitty1111 (AngelKitty1111)","starRating":"FIVE","comment":"Christina and Glen gave great customer service! They were fun, caring, and personable. Great location and layout. Didn't feel stuffy or crowded. No pushy salesman vibe. This is my family's location of choice! We definitely recommend it!","updateTime":"2025-07-28T07:37:06.841042Z"},{"reviewer":"Dan Cohen","starRating":"FIVE","updateTime":"2025-07-24T17:09:23.993817Z"},{"reviewer":"David Foumai","starRating":"FIVE","comment":"Pearl Vision is one of the best eye care center I’ve ever visited. Their staff especially Glenn makes the visit even more enjoyable. Thank you very much.","updateTime":"2025-07-19T14:18:50.680653Z"},{"reviewer":"Sue Chang","starRating":"FIVE","comment":"Staff and Dr very friendly and informative.","updateTime":"2025-07-11T16:33:22.965904Z"},{"reviewer":"Michael Hernandez","starRating":"FIVE","comment":"Excellent service\nStaff was very professional\nI will definitely recommend this store\nto my friends.","updateTime":"2025-07-10T15:11:49.839773Z"},{"reviewer":"ophie vengco","starRating":"FIVE","updateTime":"2025-06-25T19:47:38.398710Z"},{"reviewer":"Fresh 662","starRating":"FIVE","comment":"Love my glasses from Pearl Vision. They were very informative about my glasses . Christina helped me out and was very informative she was awesome. Great customer service 👍","updateTime":"2025-06-24T23:50:57.729958Z"},{"reviewer":"Lauryn Edwards","starRating":"FIVE","comment":"Received my glasses from here live my glasses so much . Thank You Pearl Vision.\nChristina helped me out she so nice great customer service .","updateTime":"2025-06-24T23:48:32.546551Z"},{"reviewer":"Herminio Vengco","starRating":"FIVE","updateTime":"2025-06-24T18:41:20.421636Z"},{"reviewer":"Alexia mae","starRating":"FIVE","comment":"Clean and neat place, with friendly staff.","updateTime":"2025-06-17T19:04:01.272167Z"},{"reviewer":"Lakissia Jackson","starRating":"FIVE","comment":"They are always kind to me. Warm greetings and speedy service. Come in with good energy and leave with great results. This is my office . 🫶🏽them all.","updateTime":"2025-06-11T16:05:02.133438Z"},{"reviewer":"Celestial Creator","starRating":"FIVE","updateTime":"2025-06-04T17:53:44.987860Z"},{"reviewer":"Judy Nevels","starRating":"FIVE","updateTime":"2025-06-03T19:57:43.624962Z"},{"reviewer":"Penny May","starRating":"FIVE","comment":"When I walked in the office, they were all very friendly. They greeted me and everything. It was a little expensive for what I needed it, but that’s OK.","updateTime":"2025-05-29T00:07:13.584139Z"}]