Angela Johnson
I had such an exceptional experience at this Pearle Vison 3805 E Flamingo. I have been wearing glasses and having exams over 20 years. The authentic detailed way Dr. Duran and his staff treated me was top notch. The exams, insight and patience Dr. Duran exhibited was very genuine. Not only did he give me details but shared best practices and took the time to explain the tests. After Dr.Duran I was handed off to Brandon. Brandon has incredible knowledge and was also patient and insightful . I would HIGHLY RECOMMEND this office and will not be going anywhere else for my eye care. The whole staff worked together and I really appreciate their exceptional care for my eyes.
Dorothy giustino
I had to make an appointment and I got one in 3 days. I was seen quick. The customer service I received was incredible. The technicians were knowledgeable, compassionate and fast. The Dr. Was amazing too. She showed concern for a birth mark I had near my eye because it had grown. She and her staff made me feel so comfortable. I was told I would get my glasses in about 2 weeks but they were ready in 4 days. I'm so happy because I'm going on vacation and I have my glasses. I can see so clear now. There was a card I read from with tiny print and I didn't have to squint my eyes. I can read books clear and I can read my texts better now. I don't have to squint. The glasses are so comfortable. I have bifocals but when I come back from my trip I'm going to buy the progressives which are on sale for a cheap price. I lm definitely going to recommend pearle vision to my friends.
Divinity Sukoshi
I was first of all just happy with the fact that this office is on this side of town. Most eye exam are a 20-30 min drive anywhere. Ita a very nice, efficient office. Staff got both my kiddos in and out with new glasses ordered within an hr. Definitely recommended!
They also let me know if for any reason I was near Summerlin or Henderson, I can drop in any location. Thats absolutely convenient.
ツhanni
This place is definitely so helpful! Tara treated me and my family very nicely, she’s super funny and helpful as well. The staff in general are also very welcoming and friendly.
Tiffany J
The entire staff from start to finish was amazing! Everyone was so patient, welcoming, caring and happy to be around. From Brianna (I hope I spelled your name correctly), to Giselle, Brandon, Christopher, Kate, Elizabeth (I hope I got everyone!) everyone was a 10/10!! I cannot rave enough.
Make this location your one and only visit. You will not regret it.
Update! Went back and got my daughter her glasses and once again, they were as friendly and helpful!! Quick adjustments to a replacement pair and she’s excited about her new pair! Thank you!!
Gigi Q.
The doctor was friendly, fast and got right to it. The thing that made me go out of my way to write this lengthy review is because of one specific person. I believe her name was Ashley, she helped my kids choose their glasses was absolutely amazing! She was so patient, kind, and encouraging while letting my kids try on different frames. She made the process fun instead of overwhelming and really took the time to help us find the perfect fit and style. We truly appreciated her help, I've worked in the hotel industry for ten plus years and I know how important it is to any business to have a good first impression. From start to finish, she was perfect. She is definitely an asset to that location, I unfortunately didn't have the best experience at the sunset location in henderson so super grateful that Ashley was able to change my opinion on this place. I will definitely be coming back here for many years!!
Juliana Gallioli
I had a very positive overall experience with this Pearl Vision location, despite a significant issue with the frames I initially chose.
My prescription is wonderful—the lenses are perfect. The staff is friendly, though I noticed they are still learning the finer points of customer service.
The manager at this location is outstanding and truly goes above and beyond (bending over backward!) to ensure customer satisfaction.
I experienced repeated trouble with the frames I selected. It turned out the lenses were too big initially, causing the frame to break on two separate occasions. They replaced the frame twice. On the third replacement, they proactively cut entirely new lenses to a smaller size to prevent the frame from breaking again.
Unfortunately, a few weeks after that, the arm of the frame fell off. However, despite this negative and frustrating saga with the faulty frame, my overall experience was great due to the quality of the prescription and the exceptional dedication of the manager and staff to ultimately resolve the situation. I highly recommend this location for their commitment to making things right.
Lonnie
Came on NYE 2025, had ripped contact stuck in my eye and needed contact exam. They took me same day. All the ladies up front were an absolute joy. Very kind and accommodating. Dr. Duran was my savior that day, he put some dye in my eye and thank goodness removed a half ripped contact lodged in my eye I was unable to remove myself. He did a thorough job with exam and took his time with me even though he was the sole Dr. with a room full of patients. Very reasonable pricing. Loved the VIP deal. Great visit all the way around.
Joelle Barrientos
I had forgotten my wallet but they were patient with me and we were able to find other ways of confirming my identity. They weren’t pushy with any extra exams. Everyone I interacted with was very nice and gentle. The overall appointment was quick.
The fun part is always picking out the new frames and Tara was really nice and funny. She’s get straight to the point but it didn’t feel rushed. She helped me pick out nice frames and was super clear about the extra charge for insurance or added things to the lenses. Overall great experience.
Kara Jenkins
Such a fun and professional crew! Helped me with my lenses and glasses - Thank you Tara, Chris, and Dr. Ta! Highly recommend!!! ☺️🙏🏽👓