[{"reviewer":"Vanessa Fletcher","starRating":"ONE","comment":"TELEMED Doctor!! . The appointment was made online and we were unaware that we were not physically seeing a doctor. The online process was my opinion deceiving. They ran over 40 minutes past the schedule time and only had one customer in there. They completed the stigmatism test which we were charged for, but none of the process was explained. Will never return.","updateTime":"2025-11-28T14:07:33.396813Z"},{"reviewer":"Joyce Schug","starRating":"FIVE","comment":"Everyone is always very nice and knowledgeable! Love going to petal vision in Delaware! No pushy sales people. Eye exam very thorough","updateTime":"2025-11-07T21:44:15.922740Z"},{"reviewer":"Michael Misich","starRating":"FIVE","comment":"Staff was wonderful, very considerate and attentive. Great selection of glasses!","updateTime":"2025-10-17T12:46:40.196637Z"},{"reviewer":"John Sideris","starRating":"ONE","comment":"I visited this office about 10 months ago to get fitted for contacts. I paid an extra amount out of pocket for this service. However, I never received any trial contacts. Instead, I’ve been receiving bills for months from a person who doesn’t even live here. I’ve called this office multiple times to explain the discrepancy and ask for my contacts. I was assured that they would mail them directly to my house, but they never do. Essentially, I’ve spent the cost of the exam without any results. It’s quite frustrating.","updateTime":"2025-10-12T11:33:23.745859Z"},{"reviewer":"Stephanie Riffitt","starRating":"FIVE","comment":"Delaware store- Staff were very kind and accommodating. Office was very clean. Easy access to location. New technology was introduced to me with Telehealth Dr visit and it was a cool process. 2 thumbs up! Keep up the great work.","updateTime":"2025-09-17T16:45:30.366240Z"},{"reviewer":"Khaliyah St Clair","starRating":"FOUR","updateTime":"2025-08-26T19:17:56.517363Z"},{"reviewer":"Kristen Chapman","starRating":"FIVE","comment":"The staff are wonderful! Dr. Mannarino was incredibly patient with and kind to my special needs kiddo. 10/10 recommend!!","updateTime":"2025-07-16T23:59:33.239954Z"},{"reviewer":"Michael Schemmel","starRating":"FIVE","comment":"Great care and fast service! I am not a paid advertiser or employee, but this office is easy to get into and out of and there is no nonsense and have been going there for three years.","updateTime":"2025-07-12T15:23:07.519789Z"},{"reviewer":"Jaime Lehtomaa","starRating":"FIVE","updateTime":"2025-07-07T18:27:08.946505Z"},{"reviewer":"Mark Watkins","starRating":"FIVE","updateTime":"2025-07-02T02:07:56.152012Z"},{"reviewer":"M M","starRating":"FIVE","comment":"Efficient and friendly","updateTime":"2025-06-17T15:13:20.126226Z"},{"reviewer":"Charles Humes","starRating":"FIVE","comment":"Julie does an AMAZING job! She is the only reason I haven’t left this Pearl Vision when living much closer to other locations!","updateTime":"2025-06-11T15:30:44.977051Z"},{"reviewer":"Melanie Votaw","starRating":"FIVE","updateTime":"2025-06-07T12:35:26.531512Z"},{"reviewer":"Vicki Bargar","starRating":"FIVE","comment":"So happy to have all problems addressed!","updateTime":"2025-05-25T12:50:26.922921Z"},{"reviewer":"Ryley Bushong","starRating":"TWO","comment":"The initial evaluation and experience was great. The doctor and receptionist were very friendly. Glasses arrived timely. However, they don’t have a specific instrument there to do a test required for me to continue to receive an important medication. I was supposed to get a referral and it’s never happened, I’ve been waiting since the beginning of fall. I’ve called and stopped in multiple times. I will not be returning.\n\nGreat for a basic vision test, but don’t recommend if you need anything else.","updateTime":"2025-03-25T17:00:30.664156Z"},{"reviewer":"Chris Bobanich","starRating":"FOUR","updateTime":"2025-03-17T12:44:19.452726Z"},{"reviewer":"Alexander Jones","starRating":"ONE","comment":"I recently went to this location to get an eye exam and receive the worst customer service I've ever received before I was informed that it was take 2 weeks to get my glasses in but a month and a half later I still haven't received my glasses. The receptionist was rude and told me that she would reach out with the status update but never reached out several times. I would advise anybody looking for an eye exam to seek other services","updateTime":"2025-02-21T14:45:21.362246Z"},{"reviewer":"Melanie Erbe","starRating":"FIVE","comment":"The eye doctor there was very good!!! I asked him many questions and he took the time to answer them all. Even when I apologized for taking so much of his time and I didn't want to delay anyone. He told me that it is very important to listen to the patient and fully explain everything. Ryan was great!!!","updateTime":"2025-02-21T14:31:52.130966Z"},{"reviewer":"Kay Bingaman","starRating":"FIVE","comment":"Dr. was wonderful and friendly...informative. The gentleman who fitted my glasses was also great with information and made me feel comfortable. Lady at frnt was on top of things and did her job well. I just really enjoyed my visit, leaving happy, and will definitely go back to see that doctor.","updateTime":"2025-02-14T23:09:39.182821Z"},{"reviewer":"Sarah Pullen","starRating":"FIVE","updateTime":"2025-02-04T01:22:22.529912Z"},{"reviewer":"Katrina Edwards","starRating":"FIVE","updateTime":"2025-02-03T23:53:48.271627Z"},{"reviewer":"Bklynn","starRating":"ONE","comment":"Made an appointment and showed up but they were closed. No one called to inform me.","updateTime":"2024-12-30T15:16:14.925213Z"},{"reviewer":"Linda B Evans","starRating":"FIVE","comment":"Excellent care.","updateTime":"2024-12-27T17:14:34.059050Z"},{"reviewer":"Larry Summers","starRating":"FIVE","comment":"In and out real quick. Annual exam only. Fast and convenient.","updateTime":"2024-11-26T17:50:16.912380Z"},{"reviewer":"Julie Gaboric","starRating":"FIVE","updateTime":"2024-11-21T00:02:01.899546Z"},{"reviewer":"Daisy","starRating":"FIVE","comment":"Amazing staff that really cares about working with your unique situation and finding the best solution","updateTime":"2024-11-16T18:21:48.433986Z"},{"reviewer":"Corey Horn","starRating":"TWO","comment":"The doctor is nice and knowledgeable, but beyond the exams the services are lacking. Rarely does someone answer the phone when you call. I had my examine mid-August and purchased new lenses. It is now mid-October and I still do not have my lenses. When I do get someone to answer, they say \"they will call the manufacturer and call me back.\" Well, it's been two weeks since they said they'd call me back and I still have neither a call or lenses. Good for an exam but don't waste your time or money on their products - just buy online.","updateTime":"2024-10-16T14:14:07.226785Z"},{"reviewer":"Stacy Selvaggio","starRating":"FOUR","comment":"Very thorough exam, decent glasses selection. The only thing I would like to see a would be a price tag on the frames, other than that I had a very good experience.","updateTime":"2024-08-31T21:22:28.944793Z"},{"reviewer":"Haylee Sparks","starRating":"FIVE","updateTime":"2024-08-28T12:45:11.539020Z"},{"reviewer":"Steve Wood","starRating":"FIVE","updateTime":"2024-08-25T17:16:05.022796Z"},{"reviewer":"Daniel Ashcraft","starRating":"FIVE","comment":"Julie and Dr. Hsiao were very welcoming and informative through the whole process. Very kind and professional personnel. I recommend this location. They accept insurance and HSA and made the whole process smooth and simple.","updateTime":"2024-08-24T18:19:44.884997Z"},{"reviewer":"Jo VanWey","starRating":"FIVE","comment":"I had wonderful customer service at Pearle Vision. The store manager, Julie was wonderfully pleasant. She was helpful with understanding insurance coverage, organized and quick to assist.","updateTime":"2024-07-26T21:31:15.727079Z"},{"reviewer":"Josie Rodriguez","starRating":"FIVE","updateTime":"2024-07-08T16:07:12.597517Z"},{"reviewer":"Mike Gibson","starRating":"FIVE","comment":"Easy to schedule. The doctor listened and understood everything. She was patient and knowledgeable.","updateTime":"2024-06-08T18:10:07.028871Z"},{"reviewer":"Matthew Kearns","starRating":"FIVE","comment":"Needed an exam. Was able to get one that afternoon.","updateTime":"2024-06-05T12:15:42.002768Z"},{"reviewer":"Claire Powers","starRating":"FIVE","updateTime":"2024-06-05T11:39:47.332406Z"},{"reviewer":"office Northcolumbus","starRating":"FIVE","comment":"Dr. Hsiao was fantastic! All of the staff was welcoming/friendly. Dr. Hsiao spent ample time listening to my concerns and dedicating the time necessary to help me figure out my proper prescription! I came in very nervous but left confident in my new eye doctor! Thank you for your help(:","updateTime":"2024-05-10T17:54:37.132442Z"},{"reviewer":"Bryce McDonald","starRating":"FIVE","comment":"Dr. Hsiao and her staff are great","updateTime":"2024-04-26T20:19:48.999620Z"},{"reviewer":"Logan Veley","starRating":"FIVE","comment":"Great staff. Very comfortable to talk to and very thorough examination. Helped me with the billing process with my insurance. I had a great experience and plan to return!","updateTime":"2024-04-10T21:15:50.955892Z"},{"reviewer":"Jennifer Brooks","starRating":"FIVE","comment":"I was very impressed with the care and service I received at Pearle Vision. The eye exam was very thorough and the service excellent. If you are looking for a caring doctor look no further.","updateTime":"2024-04-08T00:38:08.578419Z"},{"reviewer":"Lu Morris","starRating":"FIVE","comment":"Dr. Hsiao provided me with the most thorough eye examination I've ever had. I highly recommend the Pearle vision in Delaware","updateTime":"2024-04-05T19:02:30.126327Z"},{"reviewer":"Robert Raynard","starRating":"FIVE","comment":"Quick and courteous.","updateTime":"2024-04-05T12:56:55.506836Z"},{"reviewer":"Dustin Blackstone","starRating":"FIVE","comment":"This office is amazing, it was easy to get an appointment and everyone was very knowledgeable and helpful.","updateTime":"2024-04-05T12:36:39.684090Z"},{"reviewer":"Ellen Messenger","starRating":"FIVE","comment":"The staff was very friendly and professional. Exam was very though.","updateTime":"2024-03-25T12:57:06.260749Z"},{"reviewer":"Lori Ramey","starRating":"FIVE","comment":"I thought they were both very professional and helpful. From making the appointment to checking out. I would definitely recommend","updateTime":"2024-03-16T13:34:50.351286Z"},{"reviewer":"Pily Raygoza","starRating":"FIVE","updateTime":"2024-03-12T01:50:47.114170Z"},{"reviewer":"allyson cron","starRating":"FIVE","comment":"I wanted to rewrite review Pearle Vision. They called and apologized for the issue said my glasses are ready. I’ve been a customer for a few years. The glasses I have now I originally got from Pearle Vision. I tried another place closer to home however they never got the script right . So I went back to Pearle Vision and have been pleased with them since. I’ll be a customer for life and I’ll be switching my daughter over to them as well.","updateTime":"2024-02-29T22:23:19.771021Z"},{"reviewer":"Cassie Screngi","starRating":"ONE","comment":"For the 2nd consecutive year, I had a scheduled appointment (plus I received reminders throughout the week leading up to it) and take a day off of work only to come in and be told they don't have a doctor available.\n\nThen they send me emails all week that they're sorry I missed my appointment and to please rate them on Google.\n\nI recommend going to the new American's Best across the parking lot. They were very accommodating and squeezed me into my original appointment time since Pearle Vision dropped the ball.","updateTime":"2024-01-23T10:23:55.044931Z"},{"reviewer":"MJ","starRating":"FIVE","comment":"Doctor & receptionist were above and beyond helpful and nice. I definitely would return & recommend to everyone.","updateTime":"2024-01-04T17:53:08.729043Z"},{"reviewer":"Ken Garrison","starRating":"FIVE","comment":"Great people.\nGreat service!","updateTime":"2024-01-03T17:58:02.435920Z"}]
