[{"reviewer":"Larry Eldridge","starRating":"FIVE","updateTime":"2026-01-26T15:39:42.076744Z"},{"reviewer":"Vanessa Fletcher","starRating":"ONE","comment":"TELEMED Doctor!! . The appointment was made online and we were unaware that we were not physically seeing a doctor. The online process was my opinion deceiving. They ran over 40 minutes past the schedule time and only had one customer in there. They completed the stigmatism test which we were charged for, but none of the process was explained. Will never return.","updateTime":"2025-11-28T14:07:33.396813Z"},{"reviewer":"Joyce Schug","starRating":"FIVE","comment":"Everyone is always very nice and knowledgeable! Love going to petal vision in Delaware! No pushy sales people. Eye exam very thorough","updateTime":"2025-11-07T21:44:15.922740Z"},{"reviewer":"Michael Misich","starRating":"FIVE","comment":"Staff was wonderful, very considerate and attentive. Great selection of glasses!","updateTime":"2025-10-17T12:46:40.196637Z"},{"reviewer":"John Sideris","starRating":"ONE","comment":"I visited this office about 10 months ago to get fitted for contacts. I paid an extra amount out of pocket for this service. However, I never received any trial contacts. Instead, I’ve been receiving bills for months from a person who doesn’t even live here. I’ve called this office multiple times to explain the discrepancy and ask for my contacts. I was assured that they would mail them directly to my house, but they never do. Essentially, I’ve spent the cost of the exam without any results. It’s quite frustrating.","updateTime":"2025-10-12T11:33:23.745859Z"},{"reviewer":"Khaliyah St Clair","starRating":"FOUR","updateTime":"2025-08-26T19:17:56.517363Z"},{"reviewer":"Kristen Chapman","starRating":"FIVE","comment":"The staff are wonderful! Dr. Mannarino was incredibly patient with and kind to my special needs kiddo. 10/10 recommend!!","updateTime":"2025-07-16T23:59:33.239954Z"},{"reviewer":"Jaime Lehtomaa","starRating":"FIVE","updateTime":"2025-07-07T18:27:08.946505Z"},{"reviewer":"Mark Watkins","starRating":"FIVE","updateTime":"2025-07-02T02:07:56.152012Z"},{"reviewer":"Melanie Votaw","starRating":"FIVE","updateTime":"2025-06-07T12:35:26.531512Z"},{"reviewer":"Ryley Bushong","starRating":"TWO","comment":"The initial evaluation and experience was great. The doctor and receptionist were very friendly. Glasses arrived timely. However, they don’t have a specific instrument there to do a test required for me to continue to receive an important medication. I was supposed to get a referral and it’s never happened, I’ve been waiting since the beginning of fall. I’ve called and stopped in multiple times. I will not be returning.\n\nGreat for a basic vision test, but don’t recommend if you need anything else.","updateTime":"2025-03-25T17:00:30.664156Z"},{"reviewer":"Chris Bobanich","starRating":"FOUR","updateTime":"2025-03-17T12:44:19.452726Z"},{"reviewer":"Alexander Jones","starRating":"ONE","comment":"I recently went to this location to get an eye exam and receive the worst customer service I've ever received before I was informed that it was take 2 weeks to get my glasses in but a month and a half later I still haven't received my glasses. The receptionist was rude and told me that she would reach out with the status update but never reached out several times. I would advise anybody looking for an eye exam to seek other services","updateTime":"2025-02-21T14:45:21.362246Z"},{"reviewer":"Melanie Erbe","starRating":"FIVE","comment":"The eye doctor there was very good!!! I asked him many questions and he took the time to answer them all. Even when I apologized for taking so much of his time and I didn't want to delay anyone. He told me that it is very important to listen to the patient and fully explain everything. Ryan was great!!!","updateTime":"2025-02-21T14:31:52.130966Z"},{"reviewer":"Kay Bingaman","starRating":"FIVE","comment":"Dr. was wonderful and friendly...informative. The gentleman who fitted my glasses was also great with information and made me feel comfortable. Lady at frnt was on top of things and did her job well. I just really enjoyed my visit, leaving happy, and will definitely go back to see that doctor.","updateTime":"2025-02-14T23:09:39.182821Z"},{"reviewer":"Sarah Pullen","starRating":"FIVE","updateTime":"2025-02-04T01:22:22.529912Z"},{"reviewer":"Katrina Edwards","starRating":"FIVE","updateTime":"2025-02-03T23:53:48.271627Z"},{"reviewer":"Bklynn","starRating":"ONE","comment":"Made an appointment and showed up but they were closed. No one called to inform me.","updateTime":"2024-12-30T15:16:14.925213Z"},{"reviewer":"Larry Summers","starRating":"FIVE","comment":"In and out real quick. Annual exam only. Fast and convenient.","updateTime":"2024-11-26T17:50:16.912380Z"},{"reviewer":"Julie Gaboric","starRating":"FIVE","updateTime":"2024-11-21T00:02:01.899546Z"},{"reviewer":"Daisy","starRating":"FIVE","comment":"Amazing staff that really cares about working with your unique situation and finding the best solution","updateTime":"2024-11-16T18:21:48.433986Z"},{"reviewer":"Corey Horn","starRating":"TWO","comment":"The doctor is nice and knowledgeable, but beyond the exams the services are lacking. Rarely does someone answer the phone when you call. I had my examine mid-August and purchased new lenses. It is now mid-October and I still do not have my lenses. When I do get someone to answer, they say \"they will call the manufacturer and call me back.\" Well, it's been two weeks since they said they'd call me back and I still have neither a call or lenses. Good for an exam but don't waste your time or money on their products - just buy online.","updateTime":"2024-10-16T14:14:07.226785Z"},{"reviewer":"Haylee Sparks","starRating":"FIVE","updateTime":"2024-08-28T12:45:11.539020Z"},{"reviewer":"Steve Wood","starRating":"FIVE","updateTime":"2024-08-25T17:16:05.022796Z"},{"reviewer":"Daniel Ashcraft","starRating":"FIVE","comment":"Julie and Dr. Hsiao were very welcoming and informative through the whole process. Very kind and professional personnel. I recommend this location. They accept insurance and HSA and made the whole process smooth and simple.","updateTime":"2024-08-24T18:19:44.884997Z"},{"reviewer":"Jo VanWey","starRating":"FIVE","comment":"I had wonderful customer service at Pearle Vision. The store manager, Julie was wonderfully pleasant. She was helpful with understanding insurance coverage, organized and quick to assist.","updateTime":"2024-07-26T21:31:15.727079Z"},{"reviewer":"Josie Rodriguez","starRating":"FIVE","updateTime":"2024-07-08T16:07:12.597517Z"},{"reviewer":"Mike Gibson","starRating":"FIVE","comment":"Easy to schedule. The doctor listened and understood everything. She was patient and knowledgeable.","updateTime":"2024-06-08T18:10:07.028871Z"},{"reviewer":"Matthew Kearns","starRating":"FIVE","comment":"Needed an exam. Was able to get one that afternoon.","updateTime":"2024-06-05T12:15:42.002768Z"},{"reviewer":"Claire Powers","starRating":"FIVE","updateTime":"2024-06-05T11:39:47.332406Z"},{"reviewer":"office Northcolumbus","starRating":"FIVE","comment":"Dr. Hsiao was fantastic! All of the staff was welcoming/friendly. Dr. Hsiao spent ample time listening to my concerns and dedicating the time necessary to help me figure out my proper prescription! I came in very nervous but left confident in my new eye doctor! Thank you for your help(:","updateTime":"2024-05-10T17:54:37.132442Z"},{"reviewer":"Bryce McDonald","starRating":"FIVE","comment":"Dr. Hsiao and her staff are great","updateTime":"2024-04-26T20:19:48.999620Z"},{"reviewer":"Logan Veley","starRating":"FIVE","comment":"Great staff. Very comfortable to talk to and very thorough examination. Helped me with the billing process with my insurance. I had a great experience and plan to return!","updateTime":"2024-04-10T21:15:50.955892Z"},{"reviewer":"Jennifer Brooks","starRating":"FIVE","comment":"I was very impressed with the care and service I received at Pearle Vision. The eye exam was very thorough and the service excellent. If you are looking for a caring doctor look no further.","updateTime":"2024-04-08T00:38:08.578419Z"},{"reviewer":"Robert Raynard","starRating":"FIVE","comment":"Quick and courteous.","updateTime":"2024-04-05T12:56:55.506836Z"},{"reviewer":"Dustin Blackstone","starRating":"FIVE","comment":"This office is amazing, it was easy to get an appointment and everyone was very knowledgeable and helpful.","updateTime":"2024-04-05T12:36:39.684090Z"},{"reviewer":"Lori Ramey","starRating":"FIVE","comment":"I thought they were both very professional and helpful. From making the appointment to checking out. I would definitely recommend","updateTime":"2024-03-16T13:34:50.351286Z"},{"reviewer":"Pily Raygoza","starRating":"FIVE","updateTime":"2024-03-12T01:50:47.114170Z"},{"reviewer":"allyson cron","starRating":"FIVE","comment":"I wanted to rewrite review Pearle Vision. They called and apologized for the issue said my glasses are ready. I’ve been a customer for a few years. The glasses I have now I originally got from Pearle Vision. I tried another place closer to home however they never got the script right . So I went back to Pearle Vision and have been pleased with them since. I’ll be a customer for life and I’ll be switching my daughter over to them as well.","updateTime":"2024-02-29T22:23:19.771021Z"},{"reviewer":"Cassie Screngi","starRating":"ONE","comment":"For the 2nd consecutive year, I had a scheduled appointment (plus I received reminders throughout the week leading up to it) and take a day off of work only to come in and be told they don't have a doctor available.\n\nThen they send me emails all week that they're sorry I missed my appointment and to please rate them on Google.\n\nI recommend going to the new American's Best across the parking lot. They were very accommodating and squeezed me into my original appointment time since Pearle Vision dropped the ball.","updateTime":"2024-01-23T10:23:55.044931Z"},{"reviewer":"MJ","starRating":"FIVE","comment":"Doctor & receptionist were above and beyond helpful and nice. I definitely would return & recommend to everyone.","updateTime":"2024-01-04T17:53:08.729043Z"},{"reviewer":"Ken Garrison","starRating":"FIVE","comment":"Great people.\nGreat service!","updateTime":"2024-01-03T17:58:02.435920Z"},{"reviewer":"Erik Fletcher","starRating":"FIVE","comment":"Great staff helpfully fair pricing","updateTime":"2023-12-30T15:18:51.849169Z"},{"reviewer":"Ora Temple","starRating":"FIVE","updateTime":"2023-12-22T17:07:12.281277Z"},{"reviewer":"Paula Hofmann","starRating":"ONE","comment":"I booked an appointment on linr and got a confirmation. Was the place open when I arrived 20min. early? NO. Did anyone show up by 5 min. past my appointment yime.? NO. I have visited this storeseveral times and found it closed. I have been a patient here for several years. Very poor way to run a business. Never going back again.","updateTime":"2023-12-05T16:48:30.458824Z"},{"reviewer":"Paul Damron","starRating":"ONE","comment":"I came to buy glasses frames with a prescription in hand. The store was not open at a time that their website says it should be open. No hours posted on the door and no explanation for being closed on a Tuesday afternoon.","updateTime":"2023-11-28T18:31:44.542224Z"},{"reviewer":"Tamara Shaw","starRating":"ONE","comment":"Ok so my significant other went to pearl viision again without me and he was scammed if anyone else has been scammed please get ahold of i intend to go to the attorney generals office this time and better business bureau\n\nAwful we have eyemed the insurance covers and annual exam my doctor said she was not having trouble seeing but had back spots the doctor said she couldn't do an exam because my insurance doesn't cover an annual exam if she isn't complaining of vision trouble\nI left and a week later went to americas best they didnan eye exam.and my daughter needs glasses and she they help so much the black spots were just eye strain because she needed glasses\nDo not g","updateTime":"2023-05-15T12:44:17.855548Z"},{"reviewer":"Mary Gray","starRating":"ONE","comment":"Showed up for my scheduled exam only to find a closed sign, no one inside, no one answered the phone. I left a message, it's been 2 days and no one has even called. Unfortunately we just ordered glasses for my daughter, not even sure if we get them at this point...will never return.","updateTime":"2023-05-03T01:21:22.358478Z"},{"reviewer":"Crystal Stallard","starRating":"FIVE","comment":"Dr. Patel and her entire staff were welcoming, friendly, helpful and knowledgeable. I was seen at my appointment time and was very satisfied with the time and care that was given to me by Dr. Patel. Special shout out to Julie for tightening my screws on my glasses. My new eye place!","updateTime":"2023-02-28T18:15:06.556099Z"},{"reviewer":"Bryan Bellomy","starRating":"ONE","comment":"Went in for annual exam. Wife and I each ordered new glasses. Both with progressive lenses. Can’t see a thing through glasses when working on computer or phone. They said to wear old glasses when working on computer. Wait what???? Why did I spend all this money on something I can’t use. Unreal. Never again.","updateTime":"2022-09-30T13:35:55.854364Z"}]