[{"reviewer":"Louis Wen","starRating":"FIVE","updateTime":"2026-02-26T15:06:53.427648Z"},{"reviewer":"David huber","starRating":"FIVE","updateTime":"2026-02-25T15:57:58.524785Z"},{"reviewer":"Caroline Gallo","starRating":"FIVE","updateTime":"2026-02-25T14:10:11.494843Z"},{"reviewer":"Aleihs Jones","starRating":"ONE","comment":"The man answering the phone Sam I think, very rude and blunt, hung up the phone on me when I was talking about insurances..","updateTime":"2026-02-20T17:47:42.472876Z"},{"reviewer":"Ann Maack","starRating":"FIVE","updateTime":"2026-02-19T15:20:04.727506Z"},{"reviewer":"Mike Whoo","starRating":"FIVE","comment":"Needed an Eye exam and Dr. Zier was great. Very nice and informative. David was great at helping me pick out what was right for me. Overall a good place.","updateTime":"2026-02-19T14:33:19.551579Z"},{"reviewer":"Peggy R","starRating":"TWO","comment":"I’ve gone to Pearle vision for several years and until now really liked the store. The store employees are very helpful. Dr. Zier on the other hand is very curt, rude and unprofessional. He rushed through the examination and I had to ask him to go back several times so I could look at the slides. I’ve had numerous eye examinations throughout the years and this was the absolute worst. I would never go back to Pearle vision as long as he is practicing there. It’s a shame because they have a really great store.","updateTime":"2026-02-15T23:23:50.791554Z"},{"reviewer":"Mister Adams","starRating":"ONE","comment":"The optometrist spent less than five minutes on my exam, which felt extremely rushed. He only presented two options per eye and seemed irritated when I asked how the new prescription compared to my current one. He huffed, took my glasses into another room to check, and returned with fingerprints all over the lenses.\n\nUnfortunately, the prescription ended up being incorrect, making the entire visit a waste of both my time and money two things I don’t have much of. Overall, this was a very disappointing experience and did not meet basic expectations for care or professionalism.","updateTime":"2026-02-15T03:49:04.061735Z"},{"reviewer":"Lisa McDowell","starRating":"FIVE","comment":"Timely and thorough","updateTime":"2026-02-13T15:11:45.305322Z"},{"reviewer":"DENISE CHATTAMS","starRating":"FIVE","comment":"My experience was excellent! Dr. Zier and staff were professional as always. I have been a patient of Dr. Zier for many years. He has always demonstrated kindness, patience, and respect every visit.","updateTime":"2026-02-12T00:33:36.036783Z"},{"reviewer":"Catherine Ippisch","starRating":"FIVE","updateTime":"2026-02-11T16:25:36.421573Z"},{"reviewer":"Cameron Kingery","starRating":"FIVE","comment":"Went really well and speedy I have no complaints","updateTime":"2026-02-09T14:44:11.199521Z"},{"reviewer":"Jamie Lee Heller","starRating":"THREE","comment":"Checked in at 1130 for an 11:40 appointment. Waited 40 minutes because they didn’t see that I checked in on their iPad. Doctor then insinuated that I should not sleep in my contacts which I have never done. I told him I’ve never slept in my contacts and he said again t the end of the appointment that I shouldn’t sleep in my contacts. Otherwise ok","updateTime":"2026-02-09T14:04:28.768093Z"},{"reviewer":"Paul Margraff","starRating":"FIVE","updateTime":"2026-02-02T15:20:57.610229Z"},{"reviewer":"Kevin Attride","starRating":"ONE","comment":"Dr Zeir did my eye exam and it was the quickest, worst experience I’ve ever had. My prescription wasn’t correct from Dr Zeir. I wasn’t seeing correctly out of my new glasses and getting headaches. The staff keep telling me I would get used to it. Dr Zeir even got upset with me the second visit because I knew something was wrong and he blamed me! Dr Zeir didn’t get my prescription correct 2 times for my glasses so I had to go to Dr Landrum at a different location and Dr Landrum was thorough and awesome! He explained everything and he got my glasses prescription correct after 2 failed attempts by Dr Zeir. What a crazy and terrible experience at the office with Dr Zeir.\n\nThis is Cara Attride.","updateTime":"2026-01-28T14:37:25.227257Z"},{"reviewer":"Andrew C. Randle","starRating":"FIVE","comment":"Great staff! Very knowledgeable. Very accommodating!","updateTime":"2026-01-26T13:56:48.965428Z"},{"reviewer":"Barbara Pelsor","starRating":"FIVE","comment":"My experience was very good. The doctor answered any questions I had. And the guy who measured me for my glasses was great. Overall great experience.","updateTime":"2026-01-24T23:10:33.229290Z"},{"reviewer":"Anna Ogdan","starRating":"THREE","comment":"The doctor didn't introduce himself. He didnt tell me my prescription or if it had changed. No one really asked me if I wanted to get my lenses there. I was told to sit and wait in the lobby. The man that came to get me, pulled up my benefits, printed them, highlighted a few things and said $308. I had to ask if I could add or remove coatings. It was just assumed I was happy with that and would get my lenses there, and pay the $308. This entire experience was very off putting. I have never felt more like a number before. The girl at the front desk was nice and the most welcoming person of the entire experience.","updateTime":"2026-01-21T13:42:05.795458Z"},{"reviewer":"Rolande Saget","starRating":"FIVE","updateTime":"2026-01-17T23:46:02.225594Z"},{"reviewer":"Megan Parker","starRating":"FIVE","comment":"Dr. Jeff Zier is great. Super nice and funny. Easy exam and no nonsense! David was great and helped me with contacts.","updateTime":"2026-01-16T20:26:53.183408Z"},{"reviewer":"Denice Ray","starRating":"FIVE","comment":"Staff were knowledgeable, polite and respectful. I went to get a new prescription and possibly glasses but did not see many frame selections with spring hinges that I really liked. So I ended up getting them at another places.","updateTime":"2026-01-15T11:36:22.040764Z"},{"reviewer":"Cheryl Richards","starRating":"FIVE","updateTime":"2026-01-14T17:04:02.598090Z"},{"reviewer":"Sonya Decembly","starRating":"FOUR","comment":"Friendly, and took their time to answer my question instead of rushing me off.","updateTime":"2026-01-13T20:58:08.070933Z"},{"reviewer":"Deborah Smith","starRating":"FIVE","updateTime":"2026-01-09T14:12:55.517611Z"},{"reviewer":"C Monie","starRating":"FIVE","updateTime":"2026-01-08T14:50:05.416640Z"},{"reviewer":"Lou Deckard","starRating":"FIVE","updateTime":"2026-01-07T14:51:55.666448Z"},{"reviewer":"Mary Mahon","starRating":"FIVE","updateTime":"2026-01-07T13:41:04.167889Z"},{"reviewer":"Geri Ellington","starRating":"FIVE","comment":"Great experience!","updateTime":"2026-01-05T19:37:20.778283Z"},{"reviewer":"Dwight Martin","starRating":"FIVE","comment":"Fast, professional and courteous service....","updateTime":"2026-01-05T15:53:29.115570Z"},{"reviewer":"Anthony Triplett","starRating":"FIVE","comment":"So quick and professional. Helped me to figure out what insurance covered. I can see again.","updateTime":"2026-01-04T14:19:49.387054Z"},{"reviewer":"Kalan Richardson","starRating":"FIVE","comment":"As always, the optometrist is prompt and personable. The staff is always friendly.","updateTime":"2026-01-04T13:37:01.683848Z"},{"reviewer":"Bilal Shafi","starRating":"FIVE","comment":"It’s very good place and you guys so nice","updateTime":"2026-01-02T13:36:43.874694Z"},{"reviewer":"Marketta Robinson","starRating":"FIVE","comment":"I’ve never had a bad moment going here from check in to check out the staff is AMAZING! Dr Zier definitely top tier! I’ll always recommend him to anyone I know!","updateTime":"2025-12-29T13:53:22.667480Z"},{"reviewer":"Karetha Burns","starRating":"FIVE","comment":"I appreciate the Doctor and very helpful staff there.","updateTime":"2025-12-29T13:44:05.961251Z"},{"reviewer":"Jordan Hassan","starRating":"THREE","comment":"Not the friendly place to go. I made an appointment went in fill out a medical history form waited then was called to get my eyes tested.\nDon't know her name all she asked my name said follow me to get your eyes ck.\n\nSo I got that done, then she sends me to another room where a male was sitting on a chair with his back turned started talking, without looking @ me i didn't know if he was talking to me so I had to asked, are you talking to me then he said yes & continued with his questions.\n\nNow he did not tell me his name introduced himself or nothing.\nTell me why would I wanted to go back there\nAnyways the person I was send to next so I can order my lenses, was a much better person.\nDuring the last fase of getting to the end of my visit, several times, I wanted to get up & walk out but because this individual was nice fix the frame on my old glasses then I continued with my order.\nThis is my first time going to this location for a Pearl Vision.\nHopefully my lense will be ready in 2 weeks so I can get my glasses & be done after that, they lose me as a customer.\n\nBibi Hassan.","updateTime":"2025-12-28T16:48:12.153955Z"},{"reviewer":"Suzanne Miller","starRating":"FIVE","updateTime":"2025-12-28T13:35:56.818595Z"},{"reviewer":"Aleeshia Cook","starRating":"ONE","comment":"I was going to give a 5 star rating until my fiancé explained to me about the glasses that his son received from Pearle Vision had already broken. He had taken them back in and they informed him that if they could not fix them, then he would have to purchase another pair of glasses and his insurance only pays for one pair per year. So now my future step son is using rubber bands as frames to uses his glasses. He’s 25 and Autistic and I can’t believe how they responded to helping him. I would expect better business ethics from this type of company. Do better!","updateTime":"2025-12-28T02:17:25.967208Z"},{"reviewer":"Christine Mcghee","starRating":"FIVE","updateTime":"2025-12-26T11:35:55.136472Z"},{"reviewer":"Rick Busch","starRating":"FIVE","comment":"always prompt and efficient","updateTime":"2025-12-25T19:49:23.828353Z"},{"reviewer":"Candy Rainee","starRating":"FIVE","comment":"Very nice and professional can’t wait to get my new frames ! Loved it there !","updateTime":"2025-12-25T15:30:03.530597Z"},{"reviewer":"Deborah Lovett","starRating":"FIVE","comment":"Montana from Pearle Vision in Centerville Ohio was the BEST guy ever to help me! He was understanding, listened and went way over and above and I had the most amazing customer service! Thank you Montana!","updateTime":"2025-12-23T22:38:11.909304Z"},{"reviewer":"Karen Shepherd","starRating":"FIVE","updateTime":"2025-12-22T22:49:29.954042Z"},{"reviewer":"Patricia Stewart","starRating":"FIVE","updateTime":"2025-12-21T21:10:14.344970Z"},{"reviewer":"Anne Crist","starRating":"FIVE","comment":"Just a wonderful experience! The representative that helped with ordering my glasses was amazing! He did everything to ease the cost while still providing me with all alternatives!!","updateTime":"2025-12-21T17:14:40.719751Z"},{"reviewer":"Mirz","starRating":"FIVE","updateTime":"2025-12-19T13:52:22.171889Z"},{"reviewer":"Zachary","starRating":"TWO","comment":"Honestly bro of all the places ive been too this place was the worst. It's not the wait time for glasses because it only took 2 days to order, its the staff bro. They all look like they dont want to be there, the guy who's \"done it since I was born\" genuinely didnt look like he wanted to help me while in his office. Took 2 minutes to do my exam, and definently tried to do it ASAP. Pretty sure my right lense is not set properly and im positive its because I was rushed through the process with the different sets of lenses. The clerk who spoke to me when I arrived seemed to be thr only person out of 5 there that geneuinly was smiling, saying hi to customers when they walk in, and making sure things were good. The lady who did my pre exams looked like she hated her life so badly. I went in to get my glasses and she had a huge attitude telling me what to do next. Didnt even say have a good day when I said have a good day. All I do is work in customer service and I always post reviews about the places I visit and I contemplated leaving this review but honestly hopefully next time I go its much better. 2 stars because I got my glasses 32 hours after I ordered them, and thats it. I also had a set of frames picked, they were a little nicer and better than my current ones. the guy told me the PC wasn't letting him enter the code for the glasses I originally chose, and I had to go back and find a new pair. Oh yeah and by the time we were halfway through thr new glasses I chose, the guy told me he realized his mistake and I could choose the original ones instead. Not wanting to wait any longer being there an hour already, I chose the new frames to make time go by. There was nobody but me in that place when I went in too, with 5 employees there.","updateTime":"2025-12-19T00:46:39.903395Z"},{"reviewer":"Kristy Shawen","starRating":"FIVE","comment":"Friendly & helpful. Frames/glasses are very affordable.","updateTime":"2025-12-14T08:56:13.866900Z"},{"reviewer":"Tammi White","starRating":"FIVE","updateTime":"2025-12-12T13:41:40.235927Z"},{"reviewer":"David Taylor","starRating":"FIVE","comment":"A great experience!! Staff was very knowledgeable and friendly.","updateTime":"2025-12-11T14:11:01.064620Z"},{"reviewer":"Velle","starRating":"FIVE","comment":"Great customer service, and I love the conversation, Brad! Keep up the hard work!","updateTime":"2025-12-10T17:58:35.514859Z"}]