[{"reviewer":"Trina Coss","starRating":"FIVE","updateTime":"2026-03-05T15:59:29.449879Z"},{"reviewer":"Louis Wen","starRating":"FIVE","updateTime":"2026-02-26T15:06:53.427648Z"},{"reviewer":"David huber","starRating":"FIVE","updateTime":"2026-02-25T15:57:58.524785Z"},{"reviewer":"Caroline Gallo","starRating":"FIVE","updateTime":"2026-02-25T14:10:11.494843Z"},{"reviewer":"Samuel Haskins","starRating":"TWO","comment":"The optometrist rushes you. Treats you like he does not want to take care of you. Both occasions I had with him was horrible to where I am not sure if I want to go back as long as he is there. The rest of the staff was great!!!","updateTime":"2026-02-22T11:46:57.395425Z"},{"reviewer":"Aleihs Jones","starRating":"ONE","comment":"The man answering the phone Sam I think, very rude and blunt, hung up the phone on me when I was talking about insurances..","updateTime":"2026-02-20T17:47:42.472876Z"},{"reviewer":"Ann Maack","starRating":"FIVE","updateTime":"2026-02-19T15:20:04.727506Z"},{"reviewer":"Mike Whoo","starRating":"FIVE","comment":"Needed an Eye exam and Dr. Zier was great. Very nice and informative. David was great at helping me pick out what was right for me. Overall a good place.","updateTime":"2026-02-19T14:33:19.551579Z"},{"reviewer":"David McCurdy","starRating":"FOUR","comment":"Too many questions at time of check-in. Otherwise a good experience.","updateTime":"2026-02-19T13:49:16.563975Z"},{"reviewer":"bill jenkins","starRating":"TWO","comment":"This was my second encounter with Pearl vision. First time was an eye exam 3 years ago and they were spot on with their prescription. This time(8/25) after receiving my glasses, I had some blurriness with my vision that I hoped and was told it would pass as I wore my glasses for a longer period. The eyeglass associate did adjust my prescription to better allow for reading. I was at a large wresting meet this past week and notice blurriness reading large letters. I have recently had some difficulty reading signage when driving. I was told they could not help me without charging for a new pair of glasses and eye exam. My insurance picked up the cost so I wasnt out any money but it was explained to me when i called this weeks (2/26) that I had only 90 days to correct a bad presription or poorly made glsses after I received them on 8/25. My insurance was charged over 100.00 for a 1 year insurance plan that they say only applies if I break or scratch my glasses. Needless to say I am no longer a customer and advise people remember by situation and ask yourself if they stand by their garantee to you","updateTime":"2026-02-18T20:36:10.882804Z"},{"reviewer":"Kevin","starRating":"FIVE","comment":"Good! If on a rating scale from 1 to 10 with 10 being highest rating I give my visit at Pearle vision 10.Thanks very much.","updateTime":"2026-02-16T16:46:08.566148Z"},{"reviewer":"Peggy R","starRating":"TWO","comment":"I’ve gone to Pearle vision for several years and until now really liked the store. The store employees are very helpful. Dr. Zier on the other hand is very curt, rude and unprofessional. He rushed through the examination and I had to ask him to go back several times so I could look at the slides. I’ve had numerous eye examinations throughout the years and this was the absolute worst. I would never go back to Pearle vision as long as he is practicing there. It’s a shame because they have a really great store.","updateTime":"2026-02-15T23:23:50.791554Z"},{"reviewer":"Shane Ohh","starRating":"ONE","comment":"**AVOID THIS PLACE**\n\nMy eye exam felt extremely rushed and impersonal.i have no ideas who the Optometrist was. He did not introduce himself. The optometrist spent less than five minutes with me and only provided two quick choices for each eye, without much explanation. When I asked how the new prescription compared to my current one, he was clearly annoyed, took my glasses into another room, and returned with fingerprints all over the lenses. I voiced that the new prescription is not as clear as my current prescription. He stated that I’ll get used to the new lenses. (Correct, I will because my eyes will adjust. This is not good for your eyes and degrades your vision for life) I did not argue and said okay. It was quite obvious he was in a bad mood.\n\nTo make matters worse, the prescription turned out to be incorrect. I left feeling like my concerns weren’t taken seriously. The appointment was a waste of both my time and money. I expected a much higher level of care and professionalism.\n\n**AVOID THIS PLACE**","updateTime":"2026-02-15T04:03:23.673029Z"},{"reviewer":"Mister Adams","starRating":"ONE","comment":"The optometrist spent less than five minutes on my exam, which felt extremely rushed. He only presented two options per eye and seemed irritated when I asked how the new prescription compared to my current one. He huffed, took my glasses into another room to check, and returned with fingerprints all over the lenses.\n\nUnfortunately, the prescription ended up being incorrect, making the entire visit a waste of both my time and money two things I don’t have much of. Overall, this was a very disappointing experience and did not meet basic expectations for care or professionalism.","updateTime":"2026-02-15T03:49:04.061735Z"},{"reviewer":"Lisa McDowell","starRating":"FIVE","comment":"Timely and thorough","updateTime":"2026-02-13T15:11:45.305322Z"},{"reviewer":"DENISE CHATTAMS","starRating":"FIVE","comment":"My experience was excellent! Dr. Zier and staff were professional as always. I have been a patient of Dr. Zier for many years. He has always demonstrated kindness, patience, and respect every visit.","updateTime":"2026-02-12T00:33:36.036783Z"},{"reviewer":"Catherine Ippisch","starRating":"FIVE","updateTime":"2026-02-11T16:25:36.421573Z"},{"reviewer":"Cameron Kingery","starRating":"FIVE","comment":"Went really well and speedy I have no complaints","updateTime":"2026-02-09T14:44:11.199521Z"},{"reviewer":"Jamie Lee Heller","starRating":"THREE","comment":"Checked in at 1130 for an 11:40 appointment. Waited 40 minutes because they didn’t see that I checked in on their iPad. Doctor then insinuated that I should not sleep in my contacts which I have never done. I told him I’ve never slept in my contacts and he said again t the end of the appointment that I shouldn’t sleep in my contacts. Otherwise ok","updateTime":"2026-02-09T14:04:28.768093Z"},{"reviewer":"Paul Margraff","starRating":"FIVE","updateTime":"2026-02-02T15:20:57.610229Z"},{"reviewer":"Bennett Scarborough","starRating":"FIVE","comment":"Staff was friendly and helpful. Everything went as expected.","updateTime":"2026-02-01T14:46:59.541233Z"},{"reviewer":"Kevin Attride","starRating":"ONE","comment":"Dr Zeir did my eye exam and it was the quickest, worst experience I’ve ever had. My prescription wasn’t correct from Dr Zeir. I wasn’t seeing correctly out of my new glasses and getting headaches. The staff keep telling me I would get used to it. Dr Zeir even got upset with me the second visit because I knew something was wrong and he blamed me! Dr Zeir didn’t get my prescription correct 2 times for my glasses so I had to go to Dr Landrum at a different location and Dr Landrum was thorough and awesome! He explained everything and he got my glasses prescription correct after 2 failed attempts by Dr Zeir. What a crazy and terrible experience at the office with Dr Zeir.\n\nThis is Cara Attride.","updateTime":"2026-01-28T14:37:25.227257Z"},{"reviewer":"Andrew C. Randle","starRating":"FIVE","comment":"Great staff! Very knowledgeable. Very accommodating!","updateTime":"2026-01-26T13:56:48.965428Z"},{"reviewer":"Barbara Pelsor","starRating":"FIVE","comment":"My experience was very good. The doctor answered any questions I had. And the guy who measured me for my glasses was great. Overall great experience.","updateTime":"2026-01-24T23:10:33.229290Z"},{"reviewer":"Renee Bolender","starRating":"FIVE","comment":"Very professional and demonstrated good customer service!","updateTime":"2026-01-21T17:04:29.073739Z"},{"reviewer":"Anna Ogdan","starRating":"THREE","comment":"The doctor didn't introduce himself. He didnt tell me my prescription or if it had changed. No one really asked me if I wanted to get my lenses there. I was told to sit and wait in the lobby. The man that came to get me, pulled up my benefits, printed them, highlighted a few things and said $308. I had to ask if I could add or remove coatings. It was just assumed I was happy with that and would get my lenses there, and pay the $308. This entire experience was very off putting. I have never felt more like a number before. The girl at the front desk was nice and the most welcoming person of the entire experience.","updateTime":"2026-01-21T13:42:05.795458Z"},{"reviewer":"Rolande Saget","starRating":"FIVE","updateTime":"2026-01-17T23:46:02.225594Z"},{"reviewer":"Megan Parker","starRating":"FIVE","comment":"Dr. Jeff Zier is great. Super nice and funny. Easy exam and no nonsense! David was great and helped me with contacts.","updateTime":"2026-01-16T20:26:53.183408Z"},{"reviewer":"Lorie Forsythe","starRating":"FOUR","comment":"Staff was friendly. Prices are higher when using insurance.","updateTime":"2026-01-16T19:31:21.777050Z"},{"reviewer":"Denice Ray","starRating":"FIVE","comment":"Staff were knowledgeable, polite and respectful. I went to get a new prescription and possibly glasses but did not see many frame selections with spring hinges that I really liked. So I ended up getting them at another places.","updateTime":"2026-01-15T11:36:22.040764Z"},{"reviewer":"Cheryl Richards","starRating":"FIVE","updateTime":"2026-01-14T17:04:02.598090Z"},{"reviewer":"Sonya Decembly","starRating":"FOUR","comment":"Friendly, and took their time to answer my question instead of rushing me off.","updateTime":"2026-01-13T20:58:08.070933Z"},{"reviewer":"Deborah Smith","starRating":"FIVE","updateTime":"2026-01-09T14:12:55.517611Z"},{"reviewer":"C Monie","starRating":"FIVE","updateTime":"2026-01-08T14:50:05.416640Z"},{"reviewer":"Lou Deckard","starRating":"FIVE","updateTime":"2026-01-07T14:51:55.666448Z"},{"reviewer":"Mary Mahon","starRating":"FIVE","updateTime":"2026-01-07T13:41:04.167889Z"},{"reviewer":"Geri Ellington","starRating":"FIVE","comment":"Great experience!","updateTime":"2026-01-05T19:37:20.778283Z"},{"reviewer":"Dwight Martin","starRating":"FIVE","comment":"Fast, professional and courteous service....","updateTime":"2026-01-05T15:53:29.115570Z"},{"reviewer":"Anthony Triplett","starRating":"FIVE","comment":"So quick and professional. Helped me to figure out what insurance covered. I can see again.","updateTime":"2026-01-04T14:19:49.387054Z"},{"reviewer":"Kalan Richardson","starRating":"FIVE","comment":"As always, the optometrist is prompt and personable. The staff is always friendly.","updateTime":"2026-01-04T13:37:01.683848Z"},{"reviewer":"Bilal Shafi","starRating":"FIVE","comment":"It’s very good place and you guys so nice","updateTime":"2026-01-02T13:36:43.874694Z"},{"reviewer":"Marketta Robinson","starRating":"FIVE","comment":"I’ve never had a bad moment going here from check in to check out the staff is AMAZING! Dr Zier definitely top tier! I’ll always recommend him to anyone I know!","updateTime":"2025-12-29T13:53:22.667480Z"},{"reviewer":"Karetha Burns","starRating":"FIVE","comment":"I appreciate the Doctor and very helpful staff there.","updateTime":"2025-12-29T13:44:05.961251Z"},{"reviewer":"Jordan Hassan","starRating":"THREE","comment":"Not the friendly place to go. I made an appointment went in fill out a medical history form waited then was called to get my eyes tested.\nDon't know her name all she asked my name said follow me to get your eyes ck.\n\nSo I got that done, then she sends me to another room where a male was sitting on a chair with his back turned started talking, without looking @ me i didn't know if he was talking to me so I had to asked, are you talking to me then he said yes & continued with his questions.\n\nNow he did not tell me his name introduced himself or nothing.\nTell me why would I wanted to go back there\nAnyways the person I was send to next so I can order my lenses, was a much better person.\nDuring the last fase of getting to the end of my visit, several times, I wanted to get up & walk out but because this individual was nice fix the frame on my old glasses then I continued with my order.\nThis is my first time going to this location for a Pearl Vision.\nHopefully my lense will be ready in 2 weeks so I can get my glasses & be done after that, they lose me as a customer.\n\nBibi Hassan.","updateTime":"2025-12-28T16:48:12.153955Z"},{"reviewer":"Suzanne Miller","starRating":"FIVE","updateTime":"2025-12-28T13:35:56.818595Z"},{"reviewer":"Aleeshia Cook","starRating":"ONE","comment":"I was going to give a 5 star rating until my fiancé explained to me about the glasses that his son received from Pearle Vision had already broken. He had taken them back in and they informed him that if they could not fix them, then he would have to purchase another pair of glasses and his insurance only pays for one pair per year. So now my future step son is using rubber bands as frames to uses his glasses. He’s 25 and Autistic and I can’t believe how they responded to helping him. I would expect better business ethics from this type of company. Do better!","updateTime":"2025-12-28T02:17:25.967208Z"},{"reviewer":"Christine Mcghee","starRating":"FIVE","updateTime":"2025-12-26T11:35:55.136472Z"},{"reviewer":"Rick Busch","starRating":"FIVE","comment":"always prompt and efficient","updateTime":"2025-12-25T19:49:23.828353Z"},{"reviewer":"Candy Rainee","starRating":"FIVE","comment":"Very nice and professional can’t wait to get my new frames ! Loved it there !","updateTime":"2025-12-25T15:30:03.530597Z"},{"reviewer":"Deborah Lovett","starRating":"FIVE","comment":"Montana from Pearle Vision in Centerville Ohio was the BEST guy ever to help me! He was understanding, listened and went way over and above and I had the most amazing customer service! Thank you Montana!","updateTime":"2025-12-23T22:38:11.909304Z"}]