[{"reviewer":"Emma Greathouse","starRating":"FIVE","comment":"It did not take long very nice and polite help me pick up my glasses","updateTime":"2026-02-26T13:49:16.486913Z"},{"reviewer":"Suzanne Stegall","starRating":"FIVE","comment":"Excellent customer service!","updateTime":"2026-02-20T13:58:38.471614Z"},{"reviewer":"Rechelle Cannon","starRating":"FIVE","updateTime":"2026-02-15T15:49:31.147552Z"},{"reviewer":"Michelle Dossa","starRating":"FIVE","comment":"Always a great experience! Provider and team friendly and helpful. Thank you!","updateTime":"2026-02-15T13:24:34.682734Z"},{"reviewer":"Geannette velez","starRating":"FIVE","comment":"Came in 2 weeks ago for an exam. Everyone was very nice and welcoming. I went after work and was slvery happy about how fast I was able to be seen and be out. I received my glasses yesterday and love them. I will be going back for my next exam.","updateTime":"2026-02-14T17:35:21.455587Z"},{"reviewer":"Lisa Modin","starRating":"FIVE","comment":"Our experience at this location was exceptional- from the exam to the glasses selection. The customer service is what sells the products- and we were very pleased with everything! The manager was very kind and helpful with our son- who was there for his first eye appt. and needed glasses- he put this pre-teen at ease with the whole process. I highly recommend this location for the THE best service with a smile!","updateTime":"2026-02-13T20:37:54.393064Z"},{"reviewer":"Sylverstine Leslie","starRating":"FIVE","comment":"The staff at Pearle Vision, located in Parma Ohio are phenomenal. They are professional and courteous, and go above and beyond to ensure that your experience is first class.\nThanks Pearl Vision Parma!!!","updateTime":"2026-02-11T16:27:49.029206Z"},{"reviewer":"Ring","starRating":"FIVE","comment":"Everyone was very nice and accommodating. Great customer/patient care.","updateTime":"2026-02-10T21:12:58.970253Z"},{"reviewer":"julie bukszar","starRating":"FIVE","updateTime":"2026-02-09T15:04:43.096935Z"},{"reviewer":"Lindsay Rak","starRating":"FIVE","updateTime":"2026-02-08T14:56:45.666018Z"},{"reviewer":"Holly R","starRating":"THREE","comment":"The receptionist is not trained. Didn't bother looking up who I was before asking me to fill out several documents, which I completed before as an existing patient. Reception didn't no I was an existing patient and didn't ask. My appoint was okay. The Dr. was friendly but didn't have any interest in listening to me or answering my questions. Is this the norm for an eye exam? I will go back to my previous eye care facility (which I only left due to insurance changes)","updateTime":"2026-02-08T13:41:07.360619Z"},{"reviewer":"Regina Rulong","starRating":"FIVE","comment":"They have new technology so no more 1hour eye exam! I am in and out in 25-30 minutes between the eye exam and picking out frames. Who has time anymore for an hour or more eye visit. They consider your precious time!","updateTime":"2026-02-07T19:55:07.313088Z"},{"reviewer":"Louise Oreilly","starRating":"FIVE","comment":"Everyone there at Pearle Vision was very courteous and helpful and answered all my questions","updateTime":"2026-02-07T16:05:36.417264Z"},{"reviewer":"Freezy YT","starRating":"FOUR","comment":"One of the best services in town !!","updateTime":"2026-02-07T13:51:57.315721Z"},{"reviewer":"Michelle Sewell","starRating":"FIVE","comment":"I was taken care of as soon as I walked in the door. I had a prescription from an ophthalmologist. Johnny helped me. He gave me a tray I told him what I like. He picked several pairs of frames and we sat down and narrowed it down to the pair I liked best. He was professional, knowledgeable, genuinely concerned that I was happy with my choice. He offered input and has a great personality. He was funny and made me feel comfortable and important as a customer. The whole process took under an hour . Best experience ever. Highly recommend. The manager approached me before left and asked how everything went. I told him FANTASTIC!","updateTime":"2026-02-04T20:16:13.470032Z"},{"reviewer":"Pamela Lapaix","starRating":"FIVE","updateTime":"2026-02-03T17:55:05.754604Z"},{"reviewer":"My Perspective","starRating":"FIVE","comment":"I had a great experience at Pearle Vision. From the moment I arrived to the moment I left, the customer service was top-tier. I felt welcomed, well taken care of, and very pleased with my purchase. I even ended up buying more than planned because the experience was just that good. Highly recommend.","updateTime":"2026-02-02T23:09:07.849226Z"},{"reviewer":"Lilly Stegnjaic","starRating":"FIVE","updateTime":"2026-02-02T13:35:18.437970Z"},{"reviewer":"Gianna","starRating":"FIVE","comment":"My provider Dr. Garofalo was so kind and knowledgeable. He gave me great information and answered all of my questions. I highly recommend.","updateTime":"2026-02-02T02:55:54.395059Z"},{"reviewer":"Becky Pierce","starRating":"FIVE","updateTime":"2026-02-01T14:25:07.409861Z"},{"reviewer":"David Thompson","starRating":"FIVE","comment":"From the eye exam to choosing my glasses excellent experience great staff and made them correctly the first time will definitely be back","updateTime":"2026-02-01T12:32:48.921853Z"},{"reviewer":"K.D. Evans","starRating":"FIVE","updateTime":"2026-01-31T14:11:09.649121Z"},{"reviewer":"Cheryl Hejduk","starRating":"FOUR","updateTime":"2026-01-30T13:56:37.968097Z"},{"reviewer":"James Peeple","starRating":"FIVE","updateTime":"2026-01-30T13:46:14.014550Z"},{"reviewer":"Mary Varney","starRating":"THREE","comment":"Easy to get an appointment and helpful taking many insurance plans","updateTime":"2026-01-30T01:37:05.161022Z"},{"reviewer":"Ms. Lady","starRating":"FIVE","updateTime":"2026-01-29T13:49:18.267984Z"},{"reviewer":"jerry trotter","starRating":"FIVE","updateTime":"2026-01-28T09:56:37.647055Z"},{"reviewer":"Wesley and kenzie brown","starRating":"FIVE","comment":"The staff there was very polite and explained in depth what was being done and why. Liked the feeling of feeling importsnt.","updateTime":"2026-01-28T00:19:31.068972Z"},{"reviewer":"deborah moses","starRating":"FOUR","updateTime":"2026-01-26T18:20:34.641074Z"},{"reviewer":"Brenda Mitchell","starRating":"FIVE","comment":"We have had a great experience every time we come here for our glasses & eye care. Everyone is super friendly, helpful and kind. Waleed is always extremely helpful when it comes to figuring out what is and isn't covered by our insurance, which we always appreciate. Don't hesitate to make an eye exam or walk in for new glasses. They will get you taken care of.","updateTime":"2026-01-25T20:39:08.859741Z"},{"reviewer":"Carolyn DiPietro","starRating":"FIVE","updateTime":"2026-01-25T14:53:41.661083Z"},{"reviewer":"Greg Cook","starRating":"FIVE","comment":"Walid was very helpful and made my visit enjoyable and knowledgeable of my benefits","updateTime":"2026-01-22T14:34:58.744877Z"},{"reviewer":"Malinda Groselj","starRating":"FIVE","comment":"Everyone was so nice and extremely helpful. From callig to make the appointment and every step of the way after. I can not recommend them enough !","updateTime":"2026-01-21T18:53:23.735501Z"},{"reviewer":"Neil Chikik","starRating":"FIVE","comment":"Very good experience, staff was very helpful and patient.","updateTime":"2026-01-21T14:13:31.127729Z"},{"reviewer":"Mary Graley","starRating":"FIVE","updateTime":"2026-01-20T20:02:31.018615Z"},{"reviewer":"Don Squires","starRating":"FIVE","comment":"The staff was very helpful. They were friendly, efficient, and answered all my questions. The girl that places the order is very good at recommendations on getting the proper lenses and which frames looked best on me. She's very good at what she does.","updateTime":"2026-01-16T14:56:26.335630Z"},{"reviewer":"Kendall Clark","starRating":"FIVE","comment":"I had an excellent experience at Pearle Vision in Parma. Everyone was very accommodating!","updateTime":"2026-01-15T23:37:35.017608Z"},{"reviewer":"Nancy Sherman","starRating":"FIVE","comment":"Very efficient and pleasant staff. Would recommend if you need an exam or glasses that this is the place to go","updateTime":"2026-01-12T14:33:54.669113Z"},{"reviewer":"Johnnie Guzman","starRating":"FIVE","comment":"great costumer service","updateTime":"2026-01-12T13:47:17.024735Z"},{"reviewer":"Rick S","starRating":"FIVE","comment":"All around Great experience from exam with Patrick Shepard OD to the ladies helping with insurance and ordering glasses and contacts. Best place to go for eye care in my opinion.","updateTime":"2026-01-11T23:01:13.370125Z"},{"reviewer":"Stamy Paul","starRating":"FIVE","updateTime":"2026-01-11T13:44:52.629442Z"},{"reviewer":"Kristina Kluding","starRating":"FIVE","comment":"I’ve been coming here for so long I’ve lost track of how many years, I think 7-8. Every-time I come to the Pearle Vision Parma. From scheduling, to insurance to exam pretesting to visiting with the doctor and purchasing contacts/glasses is seamless/very professional. They always know my insurance benefits and explain everything to me. The doctor answers all my questions and listens to concerns if any. I have purchased many glasses with Walid, who is very knowledgeable in what would be best the options for what I’m looking for/insurance. The front desk is very helpful. My favorite eye doctor!","updateTime":"2026-01-10T20:58:45.429359Z"},{"reviewer":"Kelly Frank","starRating":"ONE","comment":"While the eye doctor was excellent, professional, kind, and thorough, the office staff made the overall experience very unpleasant. They were rude and unprofessional to me and to other patients as well. Customer service matters, especially in a medical setting, and this location fell short. I will not return to this Pearle Vision.","updateTime":"2026-01-10T13:39:04.080944Z"},{"reviewer":"Kyle knapp","starRating":"FOUR","comment":"From the eye exam to receiving my new glasses, the whole process was smooth.","updateTime":"2026-01-10T10:46:34.486509Z"},{"reviewer":"Acefirehead","starRating":"FIVE","updateTime":"2026-01-10T06:49:42.645045Z"},{"reviewer":"Sabrina Phillips","starRating":"FIVE","updateTime":"2026-01-10T06:45:01.744016Z"},{"reviewer":"Ashley Hoff","starRating":"FIVE","comment":"Great customer care.","updateTime":"2026-01-09T18:15:53.974559Z"},{"reviewer":"Sandra H","starRating":"FIVE","comment":"Very good experience. Everyone was so nice and helpful from the tech, the doctor and to the woman who helped me pick glasses. I was in and out. Great experience. Will go back.","updateTime":"2026-01-07T15:58:16.420621Z"},{"reviewer":"Devin Hignite","starRating":"FIVE","comment":"I made them aware of my specific circumstances and they got me in almost immediately. Day of my appt. they were very polite, while also being laid back (in a professional way) and very efficient and thats what im all about!\n\nThank you Pearle Vision!!!","updateTime":"2026-01-01T22:30:41.123723Z"},{"reviewer":"Jenni Canda","starRating":"FIVE","comment":"Completed my order right over the phone. Extremely nice and helpful!","updateTime":"2025-12-31T13:37:27.690660Z"}]