[{"reviewer":"Sheryl Ford","starRating":"ONE","comment":"Nasty employees","updateTime":"2025-11-13T20:40:55.995629Z"},{"reviewer":"Sharon Norris","starRating":"FIVE","comment":"Professional. Friendly. Efficient. Highly recommend! I had a wonderful experience at this store.","updateTime":"2025-11-04T02:39:44.831152Z"},{"reviewer":"Mindy Nieves","starRating":"FIVE","comment":"I had a very comfortable and informative experience. Employees are welcoming especially one stood out to me named Jaylynn. She was the one that was extra kind, caring, compassionate and showed me the best options of frames that were exactly my style. She would be the only go to person for me. Thank you!!!!","updateTime":"2025-10-03T16:02:31.194562Z"},{"reviewer":"Alicia Vazquez","starRating":"FIVE","comment":"AMAZING PLACE, probably the best eye doctors i’ve been too thank to jaylynn i got great services & everything i wanted! she made sure i left smiling such a sweet human! definitely need more people like her","updateTime":"2025-10-03T15:28:40.909128Z"},{"reviewer":"Rosemary D","starRating":"ONE","comment":"very disappointed with quality of service when choosing new glasses. There are no measurements taken , the “technician” basically puts the frame of your choosing on your face and uses a marker to make a dot on the lens for placement of transition lens. I was suspicious of pricing and competency of staff and went to a different provider. I needed high index, transition lens,photo-gray with uv and scratch resistance. At this provider they were able to show me the different color of the photo-gray lenses and put them under a light to show how dark they got…Pearle could not do this. they also showed me the difference in the range of field of view for the lens types… again Pearle did not do this. They also had charts and equipment to take eye measurements …and compared these to my existing glasses ….not just visually putting a dot on the lens. I then went back to Pearle with the price I now had from other vendor, turns out Pearle’s price went up because the lenses they had priced were no longer available as it was now Oct 1, less than a week after my first contact. i really only went back to Pearle to doublecheck I had the right frame. After cataract surgery Medicare picks up some of the cost AT A SPECIFIC eye glass provider. I was not aware that it couldnt be used at any eye glass store, and when I asked about the Medicare supplement ,Pearle did not say that they didnt participate with medicare, and basically said it was up to me to file claim with medicare, which is totally deceptive and wrong. I ended up going to Lenscrafters at LV mall and was very pleased with service and skill of their staff. Lenscrafters also told me of a coupon online that saved me $100…..through my eyemed glass program. Interestingly enough there was one there for Pearle as well, but no mention by them about it to me. So needless to say…I think I chose the right provider.","updateTime":"2025-10-03T02:54:29.529723Z"},{"reviewer":"Cristy Hernandez","starRating":"FIVE","updateTime":"2025-09-26T23:17:40.334281Z"},{"reviewer":"Amelia Morales","starRating":"FIVE","comment":"The staff is very polite and kind","updateTime":"2025-08-04T01:48:28.517090Z"},{"reviewer":"Kim Mansi","starRating":"FIVE","comment":"The team at this location is always very supportive. And Dr Gulibon is our favorite eye doctor ever. Highly recommend this Pearl Vision!","updateTime":"2025-07-03T22:13:04.437766Z"},{"reviewer":"Stephan Taylor","starRating":"FIVE","comment":"I really appreciated everyone I spoke with at Pearle Vision. All were kind and understanding, from the person at the door to the doctor. Everything was explained to me in terms I could understand. They knew exactly what I could get with my insurance and made sure I didn't go over my allowance. I will definitely be giving them my business in the future.","updateTime":"2025-06-12T19:50:12.175640Z"},{"reviewer":"Jp Dollaz","starRating":"FIVE","comment":"Last week I brought my niece to get some glasses since her last pair broke . Going into it my niece wasn’t very happy with finding a new pair of glasses since she loved her last pair . Jaylynn was the person who helped us find a new pair . Not only did she help us find the perfect pair but she helped my niece feel comfortable and most importantly confident in her choice , And for that I am very grateful and happy with our choice to shop at Pearle Vision !","updateTime":"2025-06-05T19:53:21.027350Z"},{"reviewer":"Troy Ayr","starRating":"FIVE","comment":"First time patient. Dr. Brewer was very thorough and very knowledgeable. I felt like every staff member actually cared. They took the time to help me with picking out frames to being able to explain my insurance to me and what it covered. Absolutely great experience. Would definitely recommend this place.","updateTime":"2025-06-03T11:58:39.546292Z"},{"reviewer":"EL NICA","starRating":"TWO","comment":"When there with a specific order for my glasses got two pairs they were very nice but lie about what they can do they were not able to do my classes wait a month and a half I have to pay another place to try to get them done properly I would not trust when they say they can do something","updateTime":"2025-06-02T22:23:50.311974Z"},{"reviewer":"Christina Karl","starRating":"TWO","comment":"I had a terrible experience here on 5/24/25. I went to have my annual eye exam with optometrist Dr. Gulibon. My appt was at 9:15am. I arrived 3 minutes late. When I checked in at the front desk, the manager Kate immediately told her employee that I need to reschedule, because I’m late and they have back to back appointments. I was stunned, especially since the store was empty. I wouldn’t make a new appt and she “fit me in” for the 9:30 slot. No one showed up to see the doctor until I left around 10:15am. I understand that being on time is important so the schedule stays on track, but there was absolutely no reason for her behavior/attitude. More time was wasted talking about my appt, when I could have just been seen when I arrived. I have been going here for a few years, but will not returning. I’m only giving 2 stars because the optometrist was very nice.","updateTime":"2025-05-28T22:31:15.741856Z"},{"reviewer":"Andrew Albert","starRating":"FIVE","comment":"Kate (Kait?) rescued me when I needed help","updateTime":"2025-05-23T22:21:10.033605Z"},{"reviewer":"Jiovanni Rosario","starRating":"FIVE","comment":"There's no words to describe this team other than the best! The energy they all have is amazing not ONE person in there will make you feel like an inconvenience. You can ask them anything and they'll be happy to help you. They're just so sweet, as soon as you walk in you're automatically in a good mood, the experience you get here will truly be one of a kind to this location!!","updateTime":"2025-05-19T11:47:38.563310Z"},{"reviewer":"William Vidro","starRating":"TWO","comment":"(Translated by Google) I called for an appointment and they attended to me in Spanish very friendly, then on the day of the appointment I called for a question and they spoke to me in English very reluctantly and told me that they will not have staff in Spanish from now on\n\n(Original)\nLlamé para una cita y me atendieron en español bien amable, luego el día de la cita Llamé para una pregunta y me hablaron en inglés de muy mala gana y me dijeron que no van a tener personal en español de ahora en adelante","updateTime":"2025-05-10T18:41:08.651485Z"},{"reviewer":"Jeanette Cusatis","starRating":"FIVE","comment":"All the people that work there were very kind and pleasant.","updateTime":"2025-05-05T21:22:21.325233Z"},{"reviewer":"Marissa Diehl","starRating":"ONE","comment":"They require a puffer test for an eye exam despite this not being a requirement. Even willing to pay without insurance. Very disappointing. Not giving them any more money when they can’t accommodate a reasonable request.","updateTime":"2025-04-17T14:25:09.434050Z"},{"reviewer":"Felicia Miller","starRating":"FIVE","comment":"Andrea was very informative. GREAT customer service. Catlin went above and beyond to make sure they could put lenses in my hubby's meta sunglasses","updateTime":"2025-03-22T14:06:19.857464Z"},{"reviewer":"Brent Berger","starRating":"FIVE","comment":"I went int today to just get an adjustment on my glasses. Mike helped me out. He was a pleasure to work with. He took the time to make sure my frames were tightened up and comfortable. I appreciated his kind service along with everyone else I noticed helping their customers. I was a customer in the past and I'm going to switch back to this location. Another local Pearle was nowhere near as helpful.","updateTime":"2025-01-17T22:09:51.367499Z"},{"reviewer":"Cameron Haines","starRating":"FIVE","comment":"Never wore corrective lenses before, so I was a little nervous when my vision was starting to get a little questionable. I made an appointment here for the next day, and it was a really great experience. The young lady who did the initial tests was kind, pleasant, and charismatic. The doctor was friendly and knowledgeable. And the young lady who helped me pick out a frame was also very kind, and invested in helping me find something that suited me. Young lady at the front desk was also very efficient.\n\nIt was just truly such a great experience all around. While I don’t LOVE wearing glasses yet, I’m thankful I can see clearly now, and will definitely be back next year to look into getting setup with some contact lenses.","updateTime":"2024-12-04T19:33:41.851570Z"},{"reviewer":"James Gunther","starRating":"FIVE","comment":"My wife and I had eye exams today and purchased glasses and contacts. The doctor that gave the exam was really nice. And the technicians Andrea and Kaitlyn were incredibly courteous and professional. They told us about our options of what we could get and specials they offered so we could save money. My wife forgot her contacts on the counter when we were leaving. Got into our car and Andrea came running out with the bag to find us before we left and saved us a trip back. Thank you again.","updateTime":"2024-11-20T21:13:49.301337Z"},{"reviewer":"David Rodriguez","starRating":"FIVE","comment":"Dr.K is awesome! Found that I need readers and was amazed. Great location and awesome Doctor. Staff always very friendly. Kate is a pleasure!!","updateTime":"2024-11-08T17:27:38.323488Z"},{"reviewer":"John Munyan","starRating":"FIVE","comment":"All of the tests and exams were professionally done, results given and explained in detail as well as all questions answered completely. Very pleased with eye care given at Alpha Optical for Pearle Vision—great service!","updateTime":"2024-11-02T08:11:03.407521Z"},{"reviewer":"Sandy Zarillo","starRating":"FIVE","comment":"I am a long time customer of this branch. Went in today asking if someone would replace the nose feet on my glasses and help clean off the lenses. Without delay they did both, as well tighten the hinges and didn’t charge me. I have gotten all my glasses here and they are wonderful!","updateTime":"2024-10-29T18:14:36.778206Z"},{"reviewer":"Ray Daprile","starRating":"FIVE","comment":"I’m always treated with professionalism and a smile. Dr Gulibon is very detailed in the explanation of his examination, and Andrea was very helpful in assisting with frames. I highly recommended this team.","updateTime":"2024-10-10T16:22:45.566808Z"},{"reviewer":"Jose Ramirez","starRating":"ONE","comment":"Odd a Pearle Vision that does not accept the Pearle Vision credit card. It's definitely not a franchise.\n\nUpdate: Spoke to Pearle Vision Head Quarters. They explained that all Pearle Vision's must accept the card and it is not being phased out.\n\nThey also said you can use the card at LensCrafter as well. So definitely go there then here.\n\nHope you best with your business.","updateTime":"2024-10-02T22:00:49.283939Z"},{"reviewer":"J Van","starRating":"FIVE","comment":"I stopped in on a whim to see if they could fix my loupes (magnifying glasses for working) and they didn't even hesitate to help. All the staff were friendly and I plan to make an appointment with them once I'm due for my next exam\nKindness goes a long way! (:","updateTime":"2024-10-02T21:41:23.502562Z"},{"reviewer":"Linda Clark","starRating":"FIVE","comment":"The doctor who did my eye test and examination was wonderful. He explained everything to me in detail which I really appreciated. My new glasses are great. I can see so much clearer. The people who work in that office are so friendly and so helpful! My husband just made an appointment too! We definitely are a Pearle Vision Family!!","updateTime":"2024-09-29T12:36:52.655147Z"},{"reviewer":"Santiago Zapata Moncada","starRating":"FIVE","comment":"I have been wearing glasses since I was 10 years old and now as an adult Dr. Kokosky was the first Doctor that really informed me about my vision. I felt so comfortable learning about my eye health. On top of it all the staff was very inviting and helpful. I recommend this place to anyone.","updateTime":"2024-08-13T22:47:48.108428Z"},{"reviewer":"ReShan Moore","starRating":"FIVE","comment":"Awesome experience everyone was friendly and chill and I left with even more than I expected to be able to get done in one visit. Easily 5 ⭐️s","updateTime":"2024-08-08T18:28:19.216163Z"},{"reviewer":"R ULTRA","starRating":"FIVE","updateTime":"2024-07-31T16:34:22.589352Z"},{"reviewer":"Cj Calabrese","starRating":"FIVE","comment":"Mike at pearl vision center in bethlehem.Is very good","updateTime":"2024-07-28T11:18:23.149218Z"},{"reviewer":"Ilhan Citak","starRating":"FIVE","comment":"My prescription sunglasses were busted by someone sitting on them and they didn’t stay straight on my face. I walked in the Pearle Vision and they took care of them immediately for free. They were all very attentive, professional, fast and skillful. The staff not just straightened, they also cleaned them for me. Excellent professionals and service.","updateTime":"2024-07-25T00:30:26.139648Z"},{"reviewer":"Tanean Schaller","starRating":"TWO","comment":"I am frustrated to say the least. I had my first appt and all went well. I was unable to make it to the contact fitting a week later but I have worn contacts for over 30 years and the new ones fit fine. Fast forward 3-4 weeks. I called to pick up my rx's as I did not want just to stop in and interrupt their work day, and was told the glasses rx was not in the system. Odd because I was offered the glasses rx when I was leaving the first appt and I opted to get it when I picked up the final contact rx. OK, then my daughter picked up the RX while I am out of town but I needed to order my contacts asap. They did not give her a glasses rx and the contact rx was completely wrong. I do not wear dailies I wear bifocal contacts to avoid my readers. Why is it so difficult to get the correct rx's and at the same time. The office hours are limited so when I go to call, like now, they don't open til 10 (it's 9:20) and I stopped to pickup the rx myself before I left town and online showed open til 7, I got there at 6:07p and they closed at 6. The staff is friendly enough but not organized or on top of a customers details or vision prescriptions. This is very frustrating.","updateTime":"2024-07-18T13:24:42.181921Z"},{"reviewer":"Holly Lader","starRating":"FIVE","comment":"I walked into Pearle Vision today at the Madison Farms location with warped sunglasses. Mike helped me and he was so friendly and pleasant. I am not a patient there but my husband is and Mike was kind enough to fixed my sunglasses no questions asked. I typically go to another eye doctor but when I’m ready for my next eye exam I will definitely be changing! Thanks again to Mike! Wonderful customer service!","updateTime":"2024-07-12T22:44:54.530880Z"},{"reviewer":"Anthony Santiago","starRating":"FIVE","comment":"I am behind grateful for their Outstanding , professional, friendly service. I came in for the first time and they took care of me. Will recommend anyone to come here . Thank you very much","updateTime":"2024-06-20T16:24:37.690966Z"},{"reviewer":"Nicolas Badolato","starRating":"FIVE","comment":"Great staff & great service! What more could you ask for?","updateTime":"2024-05-28T20:13:21.162646Z"},{"reviewer":"Autumn Wise","starRating":"FOUR","comment":"The front staff is amazing ! Very helpful people but I felt pressured to change my brand of contacts and felt rushed with the doctor. It was my first time and I felt uneasy about ordering a year supply but I was told I could return them (which I did). When I tried to explain there was an issue it took efforts to convince otherwise, I’ve been wearing contacts all my life but I felt as if my concerns were dismissed. Staff was good during return process but I’ve seen much better doctors to be honest.\n\nI went back and the store was very helpful in dealing with another issue I had. I will be returning to give them another chance, the new management is promising and staff is very pleasant overall.","updateTime":"2024-05-24T16:14:46.423012Z"},{"reviewer":"Bernadette Gery","starRating":"FIVE","comment":"The team was so patient and kind while I struggled to find the right prescription for my wonkie right eye","updateTime":"2024-05-23T16:23:10.948684Z"},{"reviewer":"Xavier Mooree","starRating":"FIVE","updateTime":"2024-05-13T16:30:28.914251Z"},{"reviewer":"Tracy G","starRating":"FIVE","comment":"Lisa is a wonderful, knowledgeable Optician. Doing business here is easy and fun. Highly recommend!!","updateTime":"2024-05-10T00:08:15.923928Z"},{"reviewer":"Lex Hobbs","starRating":"FIVE","comment":"I had the BEST experience today! Trish was great at checking me in and explaining the appt costs. Jaila, made me feel right at home while performing the exam. I deal with social anxiety, so I was definitely very hesitant about the process. Jaye was amazing and made me feel at ease with everything. Then came Dr. Brewer who literally helped me see clearly again. I walked out with a pair of contacts (lasts a month)/contact kit and my new contact and glasses scripts! Thank you so much Dr. Brewer, Jaila, Trish, Bryan, Mike and Pearle Vision! They really did make my day ☺!\nI can't wait to come back and pick out my glasses!!!","updateTime":"2024-05-06T19:18:33.103639Z"},{"reviewer":"Bill Aszli","starRating":"FIVE","comment":"Awsome support from Mike and his team","updateTime":"2024-05-04T15:49:30.418768Z"},{"reviewer":"Maggie K","starRating":"FIVE","comment":"My experience there was really great and everyone was super welcoming and kind. Lisa was very patient with me when she helped me pick out glasses. Highly recommend!","updateTime":"2024-05-01T00:22:23.202913Z"},{"reviewer":"Mike","starRating":"FIVE","comment":"Thanking Bethlehem Pearle for amazing courteous service to out of towner. I didn't purchase my glasses here. But they fixed them while I was waiting. Was a great experience from the minute I walked through the door.","updateTime":"2024-04-29T19:02:15.708258Z"},{"reviewer":"Lisa Thomas","starRating":"FIVE","comment":"Great experience at Pearl.\nAwesome staff.\nVery professional and helpful in picking out my glasses.\nI can finally see. And the prices were great!!!","updateTime":"2024-04-29T18:27:19.915015Z"},{"reviewer":"dayan bejarano","starRating":"FIVE","comment":"I have always came to this location for my exams, my most recent was this past week with Dr.Gulibon and I am so grateful. This doctor knows his things and is so professional. Long story short, he possibly saved me from a condition I didn't even know I had from getting worse. The emergency doctors said they're glad I came when I did because if I would've left it untreated for even just a week longer it would've been bad. The entire business as a whole is solid, kind & professional. Love it here.","updateTime":"2024-04-27T16:26:27.455093Z"},{"reviewer":"Jason LaVigne","starRating":"FIVE","comment":"We came in to get an exam. But before we did, Bryan was kind enough to adjust our existing eye glasses. He was very courteous and gave us extra lens cleaning towelettes. He also let us know about a current sun glasses promotion. I highly recommended coming to Pearl Vision and seeing Bryan.","updateTime":"2024-04-19T16:13:57.548913Z"},{"reviewer":"Jen Smith","starRating":"FIVE","comment":"My family and I have had several positive experiences treating here. Staff is friendly and helpful!","updateTime":"2024-04-12T21:09:44.330204Z"}]