[{"reviewer":"Jocelyn Tarquini","starRating":"FIVE","comment":"I’m incredibly grateful to Dr. Shilpi Mekta for the care and attention she gave me during a recent eye issue I was dealing with. From the moment I met her, she was warm, kind, and completely professional. She took the time to really listen to my concerns, asked thoughtful questions, and explained everything in a way that made me feel both informed and reassured.\n\nWhat stood out most to me was how genuinely she cared—not just about treating the issue, but about making sure I felt comfortable and understood what was going on. It’s rare to find a doctor who combines deep expertise with such a personal, compassionate approach.\n\nThanks to her, my eye issue was resolved in the best way possible, and I walked away not just with relief, but also with total confidence in her care. I wholeheartedly recommend Dr. Mekta to anyone, no matter what your eye needs may be. She’s truly one of the best.","updateTime":"2025-08-31T17:50:12.097367Z"},{"reviewer":"Darling Mejia","starRating":"FIVE","comment":"Amazing experience, great people .","updateTime":"2025-05-09T15:52:02.680234Z"},{"reviewer":"Andrew Ullman","starRating":"FIVE","comment":"This is an exceptionally good eyeglass store. They have far more frames and they are seemingly far more caring than anywhere else.","updateTime":"2025-03-31T22:16:01.805749Z"},{"reviewer":"Maggie K","starRating":"FIVE","comment":"The entire staff was welcoming and professional. The doctor was very knowledgeable. I will be coming back to take my family members!","updateTime":"2025-03-12T18:46:31.403408Z"},{"reviewer":"Debbie Peters","starRating":"FIVE","comment":"Staff is very helpful","updateTime":"2025-03-12T18:41:12.346272Z"},{"reviewer":"Andrea Glassford","starRating":"FIVE","comment":"Exam with Dr. Was great and extremely professional!!! The person helping me pick glasses made it such a fun and educational experience!!! I'd recommend them to everyone I know!!!!","updateTime":"2025-03-12T18:36:07.988164Z"},{"reviewer":"James Shaffer","starRating":"ONE","comment":"Told me a retina exam was required for contact lens prescription. The choices were $40 for a scan or dilate my eyes for free.This is a money grab veiled as healthcare. The scans are inaccurate and they aren’t qualified to diagnose retinal diseases. Go somewhere else.","updateTime":"2025-03-11T17:02:59.195982Z"},{"reviewer":"carol secor","starRating":"FIVE","comment":"I had a great experience recently with Pearle vision at Plymouth meeting! Everyone there was so helpful! I was getting “workspace” glasses-I proofread for a living, so very important that the prescription was done right, and it was! Pearle vision recommended “workspace”glasses for me years ago when they asked me what kind of work I do (I had never heard of them before)-I’ve had two pairs of them now from Pearle and they really help me with proofreading on screen and my desk!","updateTime":"2025-02-01T13:29:16.215851Z"},{"reviewer":"Ryan Jimenez","starRating":"FIVE","comment":"Stephanie was great! She was very professional and friendly while we were in. I’ll definitely be back for my eye exam and a few pairs of glasses! 10/10 would recommend","updateTime":"2024-12-18T06:22:06.872736Z"},{"reviewer":"Charlie Faust","starRating":"FIVE","comment":"Very satisfied, the staff was very friendly, courteous and professional","updateTime":"2024-09-16T21:22:30.751804Z"},{"reviewer":"Christine Branson","starRating":"ONE","comment":"5 months of re-returning adjusting too many times to count and even having the prescription checked I got a refund thankfully- went somewhere else and started new. The prescription was all off only 1 number was the same, axis was off which was part of the problem. My husband has also gone back to wearing his old glasses.\nMy response- you do have my number on file since this just happened a month ago. The eye exam resulted in the wrong prescription twice and then I was made to feel the problem was me. No accountability on your part.","updateTime":"2024-09-16T16:22:39.964192Z"},{"reviewer":"Daniel Bernstein","starRating":"ONE","comment":"Waited a month for the glasses only to be told that the glasses didn't pass quality inspection. Had to call multiple times to get a refund, they kept giving me the run around. The only decent part of my experience was the exam itself, but the rest of it was infuriating. No apology, no empathy. Stay away from this place.","updateTime":"2024-07-24T14:42:50.804421Z"},{"reviewer":"Gail Goldman","starRating":"ONE","comment":"I purchased a pair of glasses with my new prescription from my eye Dr. The glasses came back and everything was blurry! The woman told me to take them home and try them. I refused and left them there. I was asked to pick out another frame and they would make them over. There was nothing in the store I liked or fit me properly! I was told to call today and they would contact their manager. I called today and asked for a refund. Apparently they do no include a refund in their 30 day guarantee. I am so angry.this has never happened to me before. I will go to the CBS news station if I do not receive a full refund! Buyer beware!","updateTime":"2024-05-14T23:54:49.545201Z"},{"reviewer":"Jennifer K","starRating":"ONE","comment":"Rude. They refused to perform a standard eye exam that I get every year to update my prescription. They insisted that they would only perform a comprehensive eye exam including dilation, which I was not interested in having done. I told them that I was not interested in dilation prior to going but still didn’t confirm with me until I got to the office and wasted my time.","updateTime":"2023-11-09T16:50:52.367947Z"},{"reviewer":"Jung Hsuan Chen","starRating":"ONE","comment":"It's a scam. Th doctor fitted me into this contacts that she's trying to sell without telling me it will cost more in premium. It wasn't even what I'm currently wearing. Do not recommend. They will find reasons to charge you more","updateTime":"2023-11-06T14:08:15.856362Z"},{"reviewer":"maryann Capodanno","starRating":"ONE","comment":"Service is horrible. I’ve been going here for over a year. Spent a lot on glasses. No one calls you back . The doctors are nice but that is all. High employee turnover .. Rose was amazing when she was at this office .","updateTime":"2023-08-15T17:21:26.008678Z"},{"reviewer":"Robert Unterwald","starRating":"FIVE","comment":"Very happy with my experience her. I felt heard and that getting everything just right was their first priority.","updateTime":"2023-07-19T21:11:11.554205Z"},{"reviewer":"HARVEY SWIGGETT","starRating":"FIVE","updateTime":"2023-07-05T02:20:25.761366Z"},{"reviewer":"Amanda Finnegan","starRating":"FIVE","updateTime":"2023-04-22T23:37:08.541121Z"},{"reviewer":"Hilary Chentow","starRating":"FIVE","comment":"Helped my daughter find the perfect pair at a reasonable price!","updateTime":"2023-04-14T13:07:41.341280Z"},{"reviewer":"Hal InPhilly","starRating":"FIVE","comment":"Everyone - from the front counter, to the optometrist who conducted my eye exam to the optician that called me near closing time and waited for me to get there and made sure my lenses were perfect and the frames fitted correctly - made my experience with Pearle Vision a five star experience.","updateTime":"2022-07-28T23:05:20.551890Z"},{"reviewer":"Imran Amir","starRating":"FIVE","comment":"A great team of very helpful and professional staff, from reception to optical technicians to sales personnel.","updateTime":"2022-07-07T19:45:47.278487Z"},{"reviewer":"Vilmaris Rodríguez","starRating":"FIVE","updateTime":"2022-05-31T00:53:47.979479Z"},{"reviewer":"Melissa Lomax","starRating":"FIVE","comment":"Thrilled with my “5 Star Experience” at Pearle Vision in Plymouth Meeting. I had the pleasure of working directly with Kim (and some assistance from Jason, who is super-nice as well). Kim is absolutely delightful! She was very patient, thoughtful, helpful and honestly fun to work with. I noticed other customers engaging with her also had very pleasant experiences.\n\nTrying on glasses at this location was such a treat. There are tons of options and styles to fit any personality. I was extremely excited when I found a pair of women's Ray-Ban lightweight frames in rose gold! They just felt “like me”. This is also my first time wearing progressive lenses. Kim gave me a lesson on how best to get used to the transition and waited to make sure I was comfortable. Such a positive experience, my husband and I will definitely return to this location in the future! Thank You for everything :) -Melissa","updateTime":"2022-05-17T18:22:29.734621Z"},{"reviewer":"Tracy U","starRating":"FIVE","comment":"The people working were kind and accommodating. The doctor was incredibly thorough in her exam.","updateTime":"2022-02-22T08:42:15.380215Z"},{"reviewer":"Adam Williams","starRating":"FIVE","comment":"My family and I have been going here the last 7 years and we love Dr Breitman but unfortunately he retired but the new doctor Vibol she is great very knowledgeable. I order two pair glasses since I broke my glasses and the new manager Steven was very helpful and polite on helping pick out my new pairs and since I needed glases he assured me he could get them done ASAP and 4 days later I got a call saying my glasses were done. I run my own business and work in customer service and Steven clearly shows the best customer service.","updateTime":"2022-01-24T18:08:01.670294Z"},{"reviewer":"Nathan White","starRating":"FIVE","updateTime":"2021-12-08T22:27:51.833920Z"},{"reviewer":"Tugba Ozkan","starRating":"ONE","comment":"Not so kind people","updateTime":"2021-11-24T17:02:38.299172Z"},{"reviewer":"Elizabeth Pinkham","starRating":"ONE","comment":"I had a very negative experience. The doctor seemed somewhat confused when giving me the exam. My \"contact exam\" consisted of him asking me if I could see after putting in the contacts. When I said it was blurry he said \"oh yeah, that's because I don't have the right one so I just gave you one with a different prescription\". The glasses that I ordered I think have the wrong prescription because I start getting a headache within minutes of putting them on. I've tried \"getting used to them\" with no success and it was supposedly only a slight change in prescription anyways. I haven't had a chance to go in to see if they could fix them because the hours are pretty limited. Additionally for the contacts I wanted 6 months worth, but when I went to pick them up they gave me 6 for my left eye and 12 for my right of 2-week contacts. When I asked why the number was different they said the left ones were different and would last longer, which is not what my previous eye doctor had told me, even though they are the same brand/type as I previously had. They have not lasted longer (both I have used ripped after a few times of use). I will be going to a different provider as soon as I can have my insurance cover it and hope that I will be able to fix all the problems I had after my visit to this Pearle Vision.","updateTime":"2021-11-08T18:33:46.017849Z"},{"reviewer":"Rick Patterson","starRating":"FIVE","updateTime":"2021-05-08T20:37:29.004965Z"},{"reviewer":"eliane markus","starRating":"THREE","comment":"I have been their customers for a long time. They have a new employee Carmen she is the best. She helped me pick my glasses and was very nice, professional and polite. Specially after Willis left them. He was really very helpful.\nI just wish the manager was nicer to clients and staff. The way she talked to Carmen broke my heart and I can't stop thinking about it. This is why I am writing this post. She was MEAN to her and I wish I called her on it right there.","updateTime":"2021-04-22T18:26:55.185155Z"},{"reviewer":"Irish Misse","starRating":"THREE","comment":"Expensive, you can do better online. Customer service was poor.","updateTime":"2021-04-04T22:18:32.142963Z"},{"reviewer":"Paul Kirchner","starRating":"FIVE","updateTime":"2021-03-25T11:36:10.040432Z"},{"reviewer":"Roseann Schoen","starRating":"FIVE","comment":"Great experience ordering new prescription glasses. Steve was very helpful and the store had a good selection of stylish frames. Overall a very pleasant visit.","updateTime":"2021-03-09T19:41:49.706386Z"},{"reviewer":"Chinyere Celcis","starRating":"FIVE","updateTime":"2021-03-01T11:28:48.954120Z"},{"reviewer":"Erica Murphy","starRating":"ONE","comment":"Ordered glasses two weeks ago, they now seem to be out of business, office is closed every day and all calls have gone to a voicemail box that is full and tells the caller to hang up. Trying to find out how to get my $400 back...","updateTime":"2020-11-20T22:00:54.915993Z"},{"reviewer":"Joe Smith","starRating":"ONE","comment":"Been a week since I left a VM to call me back. I needed to order contact lenses. Left a VM again today. No one answers the phone.Been with them for years. Very disapponted.","updateTime":"2020-11-07T18:00:47.970084Z"},{"reviewer":"Amy Piechowski","starRating":"FIVE","comment":"My glasses had a screw that I’ve tried to fix myself however the screw was in sideways and I was afraid of breaking them. I went to Pearl Vision where I purchased them to see if they could help me out. Emily Herbert was quick to assist and explained to me what she could do and the potential negatives that could happen as well. Thankfully she was able to find a larger screw to fix my glasses and even heat treated them to tighten! I feel like I have a fresh pair!","updateTime":"2020-08-03T11:50:08.032611Z"},{"reviewer":"Megan Altemus","starRating":"ONE","updateTime":"2020-07-13T19:19:49.837703Z"},{"reviewer":"Jeannie Clegg","starRating":"FIVE","comment":"I went to this location today w my crazy toddler dreading the experience . Emily Herbert (sales rep) was so kind and professional. She not only entertained my child 👶🏼 but she met all of my expectations w eyeglasses etc. I have an incredibly difficult time finding glasses I like and that flatter my face and Emily (honest to god) found the pair that I loved on the first try! Emily got me in and out of the store quickly (which is important when working with the schedule of a mini monster 😉) I also told her I was going out of town so she made sure there was a rush delivery on my eyewear. I have been going to this location for the past 6 years and will continue to stay with them due to sales reps like Emily. ❤️","updateTime":"2019-10-05T03:24:52.782949Z"},{"reviewer":"Nichole Beall","starRating":"FIVE","comment":"I always have the best experience here. Being in the medical field it's important that you feel like you're apart of their family and not just another $$ dollar sign to them. I love that they always know who you are and acknowledge things/stories you told them from years ago. They truly care about their patients, which lets be honest is rare in the medical community.\nI absolutely would recommend to friends and family","updateTime":"2019-07-12T13:55:41.908071Z"},{"reviewer":"Joanne Yeich","starRating":"FIVE","comment":"This was our first visit to Pearle and the service was exceptional. We worked with Emily (a manager there) and she was extremely helpful. Not only did she know how to expertly work through the insurance questions we had, she took the time to actually explain the differences in payments depending on what type of lens we purchased. In all the years we've been purchasing glasses ( MANY YEARS!) this was the best service we have EVER received. Pearle is VERY FORTUNATE to have Emily as an employee.","updateTime":"2019-06-02T00:49:46.685712Z"},{"reviewer":"Blake Dennis","starRating":"FOUR","comment":"Emily really helped me out here. I had a very old pair of glasses and i was super stumped on which frames to buy. She was able to find the best frames for my face shape and at an affordable cost to me. She was super friendly and worked efficiently with me and all of my questions. If you need help, definitely go to her.","updateTime":"2019-03-31T20:09:50.676690Z"},{"reviewer":"Amanda Borges","starRating":"FIVE","comment":"Emily Herbert is an amazing worker! Thank you for helping me get the perfect glasses!","updateTime":"2019-03-29T22:00:57.402096Z"},{"reviewer":"Dave Pannecouk","starRating":"FIVE","comment":"Thank you Emily Herbert for the great service. The new glasses are great the team here was very helpful. I would highly recommend Pearle Vision and see Emily!!!","updateTime":"2019-03-19T22:50:10.718164Z"},{"reviewer":"Lee Dehais","starRating":"FIVE","comment":"Came in to get my glasses fixed and they were very helpful! Will definitely be coming here to get my next pair of glasses","updateTime":"2019-02-21T19:05:17.527984Z"},{"reviewer":"laurie wilson","starRating":"FIVE","comment":"First time scheduling an appt @ this location. Dr A is awesome along with the staff there. He explained every test that was performed on my eyes. Customer service was A+++, would definitely recommend to everyone.","updateTime":"2018-11-09T11:26:08.680711Z"},{"reviewer":"Jackie","starRating":"FIVE","comment":"The best eye appointment experience I have ever had. From the receptionist to the doc, each person was accommodating, kind, and professional. Dr. Abel put me at ease so I felt relaxed during the entire exam and I know my prescription is going to be more accurate because of this. Sounds weird but, when I stress I cannot focus, perform poorly on the exams, and end up with glasses that are too strong/give me a headache. Can't wait for my new glasses! They are cute, reasonably priced and I am sure they will be more comfortable than my old ones. I will change my review if not (I should be getting them any day), but our experience there was really, really good!","updateTime":"2018-11-01T04:41:00.153590Z"},{"reviewer":"LaShonda","starRating":"FIVE","comment":"Customer service was so good! I was literally in and out this place in less than 20 min. I received an eye exam for contacts and glasses. The doctor made me feel very comfortable; he is really good at his job and I can tell he loves what he does. Great place to receive eye care. I recommend it. He even wrote my prescriptions down without me having to ask for them, that was awesome!!!","updateTime":"2018-10-23T17:45:38.320027Z"},{"reviewer":"Lisa Shore","starRating":"FIVE","updateTime":"2018-08-01T14:31:03.861Z"}]