[{"reviewer":"CASSANDRA ROSA","starRating":"ONE","comment":"(Translated by Google) They haven't been clear from the start. A month ago, I called to ask if my plan covered the contact lens exam, and they said yes. Today, I arrived for my appointment and was surprised to find out that it only covers the regular exam, not the contact lens exam, since it's a different one and costs $60. Please be clear, give people proper guidance, and don't waste their time. And the staff are awful.\n\n(Original)\nNo hablan claro desde un principio hace un mes llamé para preguntar si mi plan cubría el examen para los lentes de contacto y me dijeron que si, hoy llego a la cita y me vienen con la sorpresa de que solo me cubre el examen regular no el de los lentes de contacto ya que es uno diferente y por el que cobran $60. Hablen claro y orienten bien a las personas y no hagan perder tiempo. Y las que atienden unas aborrecías.","updateTime":"2025-11-11T17:01:29.397643Z"},{"reviewer":"MariadelPilar Lozada","starRating":"FOUR","comment":"(Translated by Google) Excellent service. They are very friendly and go out of their way to serve their customers efficiently. The store is clean and organized. They organize their eyeglasses and sunglasses selections according to their tastes and needs. They are at the forefront of technological eyewear. I'm glad I visited the store because the service was very cordial.\n\n(Original)\nExcelente servicio, son muy amables y se esmeran por atender eficientemente al cliente. La tienda está limpia y organizada, dividen la oferta de espejuelos y gafas de acuerdo a los gustos y necesidades del cliente, están a la vanguardia con las gafas tecnológicas y, me alegro de haber visitado la tienda porque el trato fue muy cordial.","updateTime":"2025-09-01T07:18:11.759721Z"},{"reviewer":"Johanelis Soto","starRating":"FIVE","updateTime":"2025-03-31T15:49:39.073704Z"},{"reviewer":"Angie Quiñones","starRating":"FIVE","comment":"(Translated by Google) Excellent service and beautiful lenses. The attention from all the staff was wonderful, especially Doña Gladiluz for her help. Blessings to all! 100% recommended 😘😘💯🙏🏼😘\n\n(Original)\nExcelente Servicio y lentes hermosos, la atención de todo el Personal de Lujo especialmente a Doña Gladiluz por haberme ayudado, Bendiciones a todos 💯% recomendado 😘😘💯🙏🏼😘","updateTime":"2025-01-16T17:18:35.066612Z"},{"reviewer":"William José González Hernández","starRating":"FIVE","comment":"(Translated by Google) Excellent service, especially from representative Mayra Cruz.\n\n(Original)\nExcelente el servicio, especialmente la representante Mayra Cruz.","updateTime":"2024-11-09T16:04:08.085585Z"},{"reviewer":"Lizardi","starRating":"FIVE","comment":"(Translated by Google) Very fast, good service and very friendly.\n\n(Original)\nMuy rápido buen servicio y mucha amabilidad","updateTime":"2024-05-17T23:48:31.868698Z"},{"reviewer":"Onasis G. Rosa Gomez","starRating":"FIVE","comment":"(Translated by Google) Excellent experience and excellent service, 100% recommended!\n\n(Original)\nSúper buena experiencia y súper buen trato recomendado al 100%","updateTime":"2024-03-12T19:53:43.446230Z"},{"reviewer":"Nadi","starRating":"FIVE","comment":"Fantastic service! The exam is thorough, the doctor took all the time needed to find the right adjustment for my contact lenses. My spanish is not great but all the staff was patient and courteous. I brought a frame for my scuba diving mask, they offered to install the lenses right away so I would not have to drive back there, it was done within 30 minutes (never seen this service in Canada). I highly recommend this clinic.","updateTime":"2024-03-09T16:46:17.611795Z"},{"reviewer":"Hector Luis Rodriguez","starRating":"FIVE","comment":"(Translated by Google) Pearle Vision Plaza Carmen is the best, very friendly and with impeccable service. Thank you Nanuska for your help and your great kindness.\n\n(Original)\nPearle vision Plaza Carmen son los mejores muy amables y un servicio inpecable Gracias Nanuska por su ayuda y su gran amabilidad","updateTime":"2024-02-29T18:45:55.090022Z"},{"reviewer":"Edith Delgado Peréz","starRating":"FIVE","comment":"(Translated by Google) The service was 100% excellent, and the employees were outstanding.\n\n(Original)\nEl servicio 100% sus empleados exelente","updateTime":"2024-02-24T10:59:44.800548Z"},{"reviewer":"Carmen Del Valle","starRating":"FIVE","comment":"Staff very knowledgeable and pleasant. Iam recommended my friends and family's to go Pearle Vision in Caguas.","updateTime":"2024-01-17T00:52:38.971070Z"},{"reviewer":"Angel Roman","starRating":"FIVE","comment":"(Translated by Google) A million thanks for all your kindness and for resolving the issue with the mount that I was happy with.\n\n(Original)\nUn millón de gracias por toda la amabilidad y por resolver con la montura que a gusto.","updateTime":"2023-10-13T17:43:52.624541Z"},{"reviewer":"Luis Beltran","starRating":"FIVE","comment":"(Translated by Google) Excellent service\n\n(Original)\nExcelente servicio","updateTime":"2023-08-16T19:13:17.354526Z"},{"reviewer":"Keisylis Rivera","starRating":"FIVE","comment":"(Translated by Google) I was delighted with the service and will definitely return next year. The staff was very friendly and attentive. Dr. Latoni was excellent and explained everything to me, making me feel more informed and confident. I highly recommend them; I give them 10 stars.\n\n(Original)\nEncantada con el servicio, definitivamente regresaré el próximo año. El personal muy amable y atento. La Dra. Latoni es excelente y me explicó todo haciéndome sentir más informada y segura. Los recomiendo, les doy 10 estrellas.","updateTime":"2023-07-18T19:21:04.560316Z"},{"reviewer":"Ana Melisa Baiz Falcon","starRating":"FIVE","comment":"(Translated by Google) Very good service from the seller. They were quick and diligent in preparing my glasses.\n\n(Original)\nMuy buena atención por parte del vendedor. Fueron rápidos y diligentes en preparar mis espejuelos","updateTime":"2023-07-03T08:51:48.275402Z"},{"reviewer":"Carmen Felix","starRating":"FIVE","comment":"(Translated by Google) Pearle Vision Plaza Del Carmen Mall\nThank you for the excellent service my daughter and I received. I visited other locations like Pearle Humacao (there's never a doctor available), Pearle Catalinas (we were treated poorly; the staff had negative attitudes and couldn't even check over the phone if the frames had arrived, constantly complaining that my plan, Aetna Vision, was very complicated to enter into the system. This center, Pearle Catalinas, made me feel so bad that I decided never to get an eye exam anywhere again), and Pearle Montehiedra (I liked it, but Plaza del Carmen is better). At Pearle Plaza del Carmen, from the moment you walk in the door, you feel the harmony and empathy towards the customer. The staff treats customers with joy, patience, and professionalism. From now on, they are my favorite center and my number one choice for eye exams. Pearle Vision Plaza del Carmen, thank you for helping me trust Pearle Vision again.\n\n(Original)\nPearle Vision Plaza Del Carmen Mall\nGracias por el trato recibido hacia mi y mi hija, visite otros como Pearle Humacao (nunca hay médico), Pearle Catalinas ( nos trataron mal, personal con actitudes negativas que ni si quiera por teléfono podían verificar si ya había llegado la montura, quejándose constantemente de que mi plan, Aetna visión era muy complicado de entrar al sistema, este centro, Pearle Catalinas , me hizo sentir tan mal que decidí no volver a hacerme examen de la vista en ningún sitio ), Pearle Montehiedra( me gustó pero Plaza del Carmen es mejor), en Pearle Plaza del Carmen, desde que uno llega a la puerta se siente la armonía y empatía hacia el cliente , los que allí trabajan tratan al cliente con alegría, paciencia , muy profesionales , de ahora en adelante son mi centro favorito y mi elección número uno a la hora de hacerme examen visual. Pearle Vision Plaza del Carmen , Gracias por ayudarme a confiar nuevamente en Pearle Vision.","updateTime":"2023-06-30T16:52:44.565142Z"},{"reviewer":"Natacha Borrero","starRating":"FIVE","updateTime":"2023-06-28T17:05:03.153928Z"},{"reviewer":"Maribel Rodriguez-Laboy","starRating":"FIVE","comment":"(Translated by Google) Excellent and very comfortable during the exam. Excellent service and patient care.\nExcellent help in selecting frames.\nNote: They should have a wider variety of frames. Many thanks to Dr. Latoni and Ms. Ayala.\n\n(Original)\nExcelente y super cómoda con el examen. Excelente servicio y tacto con el paciente.\nExcelente ayuda en selección de monturas.\nObservación: Deberían tener más variedad de monturas. Muchas gracias a la Dra. Latoni y a Lcda. Ayala.","updateTime":"2023-06-26T18:55:40.487450Z"},{"reviewer":"Marilyn Gonzalez","starRating":"FIVE","updateTime":"2023-06-26T15:27:20.871234Z"},{"reviewer":"adrianna rodriguez","starRating":"FIVE","comment":"(Translated by Google) They were super nice and helped me with everything!\n\n(Original)\nFueron super nice y me ayudaron en todo!","updateTime":"2023-06-13T20:03:00.215960Z"},{"reviewer":"evelyn ramirez","starRating":"FIVE","comment":"(Translated by Google) Excellent service and friendly staff.\n\n(Original)\nExcelente servicio y agradable el personal.","updateTime":"2023-06-13T18:58:32.878126Z"},{"reviewer":"Carmen Del Valle","starRating":"FIVE","comment":"(Translated by Google) Very excellent\n\n(Original)\nMuy ex celente","updateTime":"2023-06-12T20:47:11.364186Z"},{"reviewer":"Carmen Lopez","starRating":"FIVE","comment":"(Translated by Google) Gladys treated me very well, as did the doctor. They were both very kind.\n\n(Original)\nGladys me atendió muy bien igual la doctora. Fueron muy amables","updateTime":"2023-06-12T18:15:17.518092Z"},{"reviewer":"Carmen Luna","starRating":"FIVE","comment":"(Translated by Google) Miss Ayala's kindness and service, the way she spoke as if we'd known each other forever, was excellent. Very satisfied with everything, I'll be back.\n\n(Original)\nLa amabilidad y el servicio de la Srta. Ayala, la interacción al hablar como si nos conociéramos de siempre, excelente. Muy satisfecha con todo, regreso.","updateTime":"2023-06-12T17:51:47.084148Z"},{"reviewer":"Maria Gonzalez","starRating":"FIVE","comment":"(Translated by Google) Very good service. Very attentive, and the girl who helped me was very professional and helped me choose my glasses with great care and patience.\n\n(Original)\nMuy buen servicio.muy atentos y la chica que me atendió muy profesional y me ayudó a escoger mis espejuelos con mucho esmero y paciencia.","updateTime":"2023-06-12T17:06:46.615456Z"},{"reviewer":"Carmen La Santa","starRating":"FIVE","comment":"(Translated by Google) Excellent service\n\n(Original)\nExcelente servicio","updateTime":"2023-06-09T14:28:05.587601Z"},{"reviewer":"Minerva Benitez","starRating":"FIVE","updateTime":"2023-06-03T15:11:55.586976Z"},{"reviewer":"Elena Garcia Ruiz","starRating":"FIVE","comment":"(Translated by Google) Excellent service.\nThank you.\n\n(Original)\nExcelente servicio.\nGracias.","updateTime":"2023-05-31T17:59:29.814222Z"},{"reviewer":"John Vazquez","starRating":"FIVE","comment":"Great service","updateTime":"2023-05-30T15:00:53.501664Z"},{"reviewer":"Alicia Rivera","starRating":"FIVE","comment":"(Translated by Google) Very helpful, good service, very professional\n\n(Original)\nMuy servicial,buen trato, muy proficial","updateTime":"2023-05-29T15:06:10.518823Z"},{"reviewer":"Juan Sigfredo Torres Perez","starRating":"FIVE","updateTime":"2023-05-26T21:32:20.345217Z"},{"reviewer":"Arminda Castillo","starRating":"FIVE","comment":"(Translated by Google) The Plaza Carmen employees are the best, they offer excellent service. Nanuska and Gladiluz are the best.\n\n(Original)\nLas empleada de plaza carmen son las mejores ofrecen un servicio de excelencia nanuska y gladiluz son las mejores","updateTime":"2023-05-26T20:54:14.911964Z"},{"reviewer":"Noralee Camacho","starRating":"FIVE","comment":"(Translated by Google) I came in just to look around, but Nanuska was quick to offer me walk-in services. Her treatment was excellent, fast, and Cortez's kindness is one of her employee's distinctions. I loved that she's committed to her job and does it with gusto. Blessings! Thank you so much for the excellent service and for having such a wonderful employee.\n\n(Original)\nEntre solo a mirar pero Nanuska rápido fue diligente en ofrecerme los servicios sin cita médica en adición el trato fue excelente, rápido , Cortez amabilidad serían muchas de las distinciones de empleada . Me encanto que esta comprometida con su trabajo y lo hace con gusto . Bendiciones! Mil gracias por excelente servio y por tener una excelente empleada .","updateTime":"2023-05-26T19:47:45.773517Z"},{"reviewer":"No name Hu","starRating":"FIVE","comment":"(Translated by Google) My pleased and very professional employees at Plaza del Carmen Mall\n\n(Original)\nMy complacido y sus empledas muy profesionales en plaza del carmen mall","updateTime":"2023-05-25T17:18:52.480350Z"},{"reviewer":"Mia Zavala rivera","starRating":"FIVE","comment":"(Translated by Google) Fantastic, they are unique, I even got a boyfriend with my new mount, Thank you Pearle Plaza DEL CARMEN.\n\n(Original)\nFantásticos son unicos,hasta novio conseguí con mi nueva montura,GraciasPearle Plaza DEL CARMEN.","updateTime":"2023-05-25T15:56:15.780086Z"},{"reviewer":"Carmen Vazquez","starRating":"FIVE","updateTime":"2023-05-09T18:30:50.916659Z"},{"reviewer":"Veronica E Diaz Cruz","starRating":"FIVE","comment":"(Translated by Google) Excellent service from Ayala\n\n(Original)\nExcelente servicio de parte de Ayala","updateTime":"2023-05-06T19:17:18.404597Z"},{"reviewer":"Annette Ruiz","starRating":"FIVE","updateTime":"2023-05-01T14:53:07.574185Z"},{"reviewer":"Edgardo Vázquez","starRating":"FIVE","comment":"(Translated by Google) Excellent, cleared up all my doubts and was very helpful…\n\n(Original)\nExcelente aclaró todas mi dudas y mucho más muy servicial…","updateTime":"2023-04-26T17:52:40.985666Z"},{"reviewer":"Gladys Inet Sepúlveda Trinidad","starRating":"FIVE","comment":"(Translated by Google) Excellent service and attention. The optometrist was very friendly and specific.\n\n(Original)\nExcelencia en servicio y atención. El optometría muy amable y específico.","updateTime":"2023-04-26T14:32:21.039047Z"},{"reviewer":"Adamaris Martinez","starRating":"FIVE","comment":"(Translated by Google) Excellent. Very good service. Every time I come here, I leave satisfied.\n\n(Original)\nExcelente. Muy buen servicio. Siempre que vengo salgo complacida.","updateTime":"2023-04-25T15:51:45.155350Z"},{"reviewer":"Juan Carlos Flores","starRating":"FIVE","updateTime":"2023-04-18T19:44:11.892678Z"},{"reviewer":"Luz Minerva Alicea Castrodad","starRating":"FIVE","comment":"(Translated by Google) Excellent\n\n(Original)\nExcelente","updateTime":"2023-04-18T16:31:17.741360Z"},{"reviewer":"Brineliz Fuentes","starRating":"FIVE","updateTime":"2023-04-17T18:11:04.629174Z"},{"reviewer":"Krisal Reyes","starRating":"FIVE","updateTime":"2023-04-15T19:39:27.471864Z"},{"reviewer":"Chalianys Dingui","starRating":"FIVE","comment":"(Translated by Google) It went really well and I got great advice from Nanuska\n\n(Original)\nMe fue súper bien y tuve buenos consejos de Nanuska","updateTime":"2023-04-15T19:36:50.086208Z"},{"reviewer":"Maricelis Rivera","starRating":"FIVE","comment":"(Translated by Google) Excellent good service\n\n(Original)\nExelente servicio bueno","updateTime":"2023-04-15T19:07:24.444790Z"},{"reviewer":"Alejandra Romero","starRating":"FIVE","updateTime":"2023-04-12T20:01:13.782097Z"},{"reviewer":"Amanda Díaz","starRating":"FIVE","comment":"(Translated by Google) Excellent\n\n(Original)\nExcelente","updateTime":"2023-04-12T16:48:26.731968Z"},{"reviewer":"Raul Diaz Martinez","starRating":"FIVE","comment":"(Translated by Google) I liked the service, and what I liked most was that they delivered the glasses the same day. Very good service.\n\n(Original)\nMe gusto el servicio y lo mas que me gusto que me entregaron los espejuelos el mismo dia muy bueno el servio","updateTime":"2023-04-11T19:22:31.171208Z"}]