[{"reviewer":"gloria rivera","starRating":"FIVE","comment":"(Translated by Google) I want to take a moment to acknowledge the excellent service at Pearle Vision San Patricio.\n\nThe best manager I've ever met at an optical shop is named Juan. He's respectful, helpful, communicative, and extremely professional. You can really tell he cares about the customer. And I mustn't forget Dr. Cardona—simply the best!\nThe entire team is excellent. They are very professional, attentive, and friendly. From the moment you walk in, the service is top-notch.\n\nI'm truly amazed by this store, especially after having a very negative experience at Pearle Vision Carolina, where the service was the complete opposite of the excellence I found at San Patricio.\nThanks to the San Patricio store, Juan, and his entire team, this will always be my go-to optical shop whenever I need to get new glasses. We need more places like this!\n\n(Original)\nQuiero tomar un momento para reconocer el excelente servicio de Pearle Vision San Patricio.\nEl mejor gerente que he conocido en una óptica se llama Juan. Es respetuoso, servicial, comunicativo y sumamente profesional. De verdad se nota que le importa el cliente. Y sin dejar de mencionar al doctor Cardona, ¡simplemente el mejor!\nTodo el equipo es excelente. Son muy profesionales, atentos y amables. Desde que uno entra, el trato es de primera.\nEstoy realmente asombrada con esta tienda, especialmente después de haber tenido una experiencia muy negativa en Pearle Vision Carolina, donde el trato fue todo lo contrario a la excelencia que se vive en San Patricio.\nGracias a la tienda de San Patricio, a Juan y a todo su equipo, esta será siempre mi óptica de confianza cada vez que necesite cambiar mis espejuelos. ¡Más lugares así hacen falta!","updateTime":"2026-02-02T19:07:52.063283Z"},{"reviewer":"Blanca Serrano","starRating":"ONE","updateTime":"2026-01-19T13:08:54.726930Z"},{"reviewer":"Damaris Lopez","starRating":"FIVE","comment":"I walked in the store with a broken temple glasses. They were very supportive, let me sit down since I was tired from walking and in no time my glasses were fixed and ready. They didn’t charged me and were very happy to help. I recommend this store because of the great service with nice employees who made me feel very well. May God bless this great employees and their service!","updateTime":"2026-01-03T22:12:38.178871Z"},{"reviewer":"Ramonita Rodriguez Nogue","starRating":"FIVE","updateTime":"2025-09-11T17:47:51.212444Z"},{"reviewer":"Jaime Chacon","starRating":"ONE","comment":"(Translated by Google) They don't keep their appointments.\n\n(Original)\nNo cumplen las citas.","updateTime":"2025-09-03T14:57:44.955312Z"},{"reviewer":"Nancy Salcedo Sánchez","starRating":"FIVE","comment":"(Translated by Google) My first visit, and I have to say everything was excellent. From the moment I arrived, the treatment was friendly and empathetic. The visit with Optometrist Dr. Miguel Cardona was unbeatable. I recommend him 100%.\n\n(Original)\nMi primera visita y tengo que decir que todo fué excelente. Desde que llegué el trato, amabilidad y empatía. La visita con el Optómetra Dr. Miguel Cardona es inmejorable. Los recomiendo al 100","updateTime":"2025-08-30T15:00:27.858771Z"},{"reviewer":"O. M.","starRating":"TWO","comment":"(Translated by Google) Dr. Capo's eye exam was very thorough. However, the service from the front desk employee was poor. It seemed like they weren't interested in you unless you were buying glasses from them.\n\n(Original)\nEl examen de la vista de la Dra Capo fue muy completo. Pero el servicio del empleado en el front desk fue deficiente. Tal parece que si no le vas a comprar los espejuelos a ellos no tiene interés en ti.","updateTime":"2025-08-12T16:57:17.028689Z"},{"reviewer":"KIMGEE","starRating":"FIVE","comment":"(Translated by Google) Thank you so much!!! You saved my vacation with your contacts! Everyone was so kind, and thank you for the recommendations!\n\n(Original)\nMil gracias!!! Me salvaron las vacaciones con los contactos! Muy amables todos y gracias por las recomendaciones!","updateTime":"2025-08-07T15:29:13.659062Z"},{"reviewer":"Magdalena Segarra","starRating":"FIVE","comment":"(Translated by Google) I've been buying my glasses here for several years simply because of the excellent service Juan Nieves offers. If he's not there, I'll leave and come back another day. Employees like him are the heart of the business. I referred my daughter, and Juan also offers her excellent service.\n\n(Original)\nHacen varios años compro mis espejuelos aquí solo por el excelente servicio que ofrece Juan Nieves, si el no está, me voy y regreso otro día. Empleados como el son el corazón del negocio. Referí a mi hija y también Juan le ofrece servicio de excelencia.","updateTime":"2025-06-19T11:57:12.018739Z"},{"reviewer":"Rafael Diaz Santiago","starRating":"FIVE","comment":"(Translated by Google) Excellent service and very friendly treatment. Thank you Diaz!!\n\n(Original)\nEl servicio excelente y el trato muy cordial. Gracia Diaz!!","updateTime":"2025-05-09T17:16:25.042640Z"},{"reviewer":"Ines Rosas","starRating":"FIVE","comment":"(Translated by Google) Excellent service. I learned about multifocal lenses, which is new to me. I left extremely satisfied.\n\n(Original)\nExcelente trato, conocí de los lentes multifocales, cosa q es nueva para mí. Sali sumamente satisfecha","updateTime":"2025-05-06T19:26:56.948593Z"},{"reviewer":"Sr. Cruz","starRating":"FIVE","comment":"(Translated by Google) Very efficient!\n\nExcellent!\n\n(Original)\nMuy eficiente!!!\nExcelente!","updateTime":"2025-05-03T15:32:16.002653Z"},{"reviewer":"Brunilda Sierra","starRating":"FIVE","comment":"(Translated by Google) The staff were very attentive and helpful, the doctor was very dedicated and explained the patients' conditions very well. I highly recommend them! 🫶💯\n\n(Original)\nLos empleados muy atentos, serviciales, la doctora muy comprometida y explica muy bien la condición de los clientes. Los recomiendo🫶💯","updateTime":"2025-04-28T21:25:00.129042Z"},{"reviewer":"Nancy Galvez","starRating":"FIVE","updateTime":"2025-04-08T18:56:51.871012Z"},{"reviewer":"José M Gely Rivera","starRating":"FIVE","comment":"(Translated by Google) Excellent service\n\n(Original)\nExcelente servicio","updateTime":"2025-04-05T15:43:02.621385Z"},{"reviewer":"Sarita Gierbolini","starRating":"FIVE","comment":"(Translated by Google) Delighted with all the staff, including the doctor. Top-quality service.\n\n(Original)\nEncantada con todos sus empleados y también el Doctor. Servicio de primera calidad.","updateTime":"2025-04-02T21:43:38.251896Z"},{"reviewer":"Nicole Suárez","starRating":"FIVE","comment":"(Translated by Google) I 100% recommend him!!! For two years, my vision hasn't been working well with glasses or contact lenses, and I was constantly arguing with my doctor at another clinic that something was wrong, but he wasn't helping me. Today, I saw Dr. Cardona, and he discovered that I've been on a prescription for two years that's much stronger than it should be! He answered many of my questions, I felt heard, and he quickly resolved the problem. I highly recommend his fast, efficient, and personalized service. Thank you!!\n\n(Original)\nRecomiendo al 100%!!! Llevó dos años que no me va bien con la vista ni con los espejuelos ni con lo lentes de contacto, peleando con mi Dr. de otro lugar de que algo no estaba bien y no me ayudaba. Hoy me atendí con el Dr. Cardona y encontró que llevo 2 años con una receta mucho más fuerte de lo que es!!!! Me contesto muchas preguntas, me sentí escuchada y me resolvió rápidamente el problema. Muy recomendado el servicio rápido, eficiente y trato personalizado. Gracias!!","updateTime":"2025-04-02T20:24:17.298786Z"},{"reviewer":"Marisol Medina","starRating":"FIVE","comment":"(Translated by Google) Excellent Saint Patrick's Day\n\n(Original)\nExcelente San Patricio","updateTime":"2025-03-22T15:18:17.831735Z"},{"reviewer":"Sheila Campos Astacio","starRating":"FIVE","comment":"(Translated by Google) The best service, attention, and kindness Mom has ever received at an optician. The glasses were beautiful and fit her perfectly.\n\n(Original)\nEl mejor servicio, atención, amabilidad que le han dado a mamá en una óptica. Los espejuelos hermosos y le quedaron perfectos.","updateTime":"2025-03-03T14:38:54.871668Z"},{"reviewer":"Elizabeth Mangual","starRating":"FIVE","comment":"(Translated by Google) Juan is very aware of customer service and the added value provided by his spectacular treatment. Dr. Cardona is very professional and explains in detail, creating confidence in his recommendations with equally spectacular treatment. A variety of frames for all tastes and affordability. Thank you for your service...highly recommended.\n\n(Original)\nJuan tiene muy presente lo que es servicio al cliente y el valor añadido que se provee con un trato espectacular. El Dr. Cardona bien profesional y explica en detalle, por lo que crea confianza en sus recomendaciones con un trato igualmente espectacular. Variedad en monturas para todos los gustos y accesibilidad. Gracias por su servicio....altamente recomendados.","updateTime":"2025-02-26T17:50:31.267139Z"},{"reviewer":"Diana Santiago","starRating":"FIVE","comment":"(Translated by Google) Very good\n\n(Original)\nBuenísima","updateTime":"2025-02-06T15:42:03.798785Z"},{"reviewer":"Lorena Soler-Centeno","starRating":"ONE","comment":"Horrible service! Arrived at 6:45pm on a Thursday, clerk already had lights off and was waiting inside. We asked if it was open since the website indicate a 9pm closing time and she asked what service we wanted. I told her we wanted to make an appointment to get an eye exam and see the glasses and she gave me a card to call tomorrow since she had “already closed the systems for the day”! That is 2hrs and 15min early and she did not have the decency to take an appointment.","updateTime":"2024-10-17T22:57:30.515306Z"},{"reviewer":"Nylda Claudio","starRating":"FIVE","comment":"(Translated by Google) They are excellent, I recommend them 💯\n\n(Original)\nSon excelentes los recomiendo al 💯","updateTime":"2024-06-14T14:08:19.397805Z"},{"reviewer":"Natalie Rojas","starRating":"FIVE","comment":"(Translated by Google) Truly one of the best experiences in an optician's shop in my life. Excellent service and a family atmosphere. A synergistic team.\n\n(Original)\nDe veras una de las mejores experiencias en una optica en mi vida. servicio de excelencia y un ambiente familiar. Un equipo de trabajo en sinergía.","updateTime":"2024-06-12T16:52:31.038156Z"},{"reviewer":"Keysha Roig","starRating":"FIVE","comment":"(Translated by Google) Very friendly and professional!\n\n(Original)\nMuy amables y profesionales!","updateTime":"2024-06-06T17:09:13.377672Z"},{"reviewer":"Luis Estrella","starRating":"FIVE","comment":"(Translated by Google) My two experiences with this store have been excellent. The staff is very friendly and courteous. The doctor is very helpful and looks for ways to ensure you leave with a prescription that's correct and best for your vision.\nThe girls are excellent in their treatment, as is the wide variety of frames available. I recommend this Pearle San Patricio 100%.\n\n(Original)\nMis dos experiencias con esta tienda han sido excelentes.,el personal muy amable y cortes., el doctor muy amigable y busca la forma de que salgas con una receta correcta y mejor para tu vision.\nLas muchachas excelentes en el trato asi como la gran variedad de monturas disponibles., yo recomiendo este Pearle San Patricio 100%.","updateTime":"2024-05-08T00:11:37.207979Z"},{"reviewer":"Angel Baerga Cruz","starRating":"FIVE","comment":"(Translated by Google) Very good 👌 👍\n\n(Original)\nMuy buena 👌 👍","updateTime":"2024-05-07T21:37:02.429096Z"},{"reviewer":"Sofía Nieves","starRating":"FIVE","comment":"(Translated by Google) The doctor was very kind. Thank you for everything!\n\n(Original)\nEl doctor fue muy amable. Gracias por todo!","updateTime":"2024-04-23T19:24:19.879632Z"},{"reviewer":"Janice Rivera","starRating":"ONE","comment":"(Translated by Google) Very disappointed with the poor communication, as it was not properly documented that the prescription required a new test to correct the problem, which I don't see as being right with the prescribed treatment.\n\n(Original)\nMuy desilusionada con la mala comunicación, ya que no se documento bien que la receta se tenia que realizar nuevamente un examen para corregir el problema que no veo bien con lo recetado.","updateTime":"2024-04-22T15:32:13.509621Z"},{"reviewer":"Mayra","starRating":"FIVE","comment":"(Translated by Google) All the employees were outstanding to me. Thank you so much.\n\n(Original)\nFueron todos los empleados sobresalientes conmigo. Muchas gracias","updateTime":"2024-04-11T13:28:42.360816Z"},{"reviewer":"Gabriela SuNa","starRating":"ONE","comment":"They charge you for not buying the glasses with them after the prescription was done(through mail - an invoice). Important note: after the insurance is given and I payed the balance $40. I had to get another prescription cause they didn’t even did a full eye study.","updateTime":"2024-03-24T13:55:26.241200Z"},{"reviewer":"Karol lee Ocasio ferrer","starRating":"FIVE","comment":"(Translated by Google) Manager Kassandra Cruz was EXCELLENT, from the initial assistance she provided on the phone for a simple matter to the service she offered in the store! Her helpfulness and customer service were top-notch. The solutions she suggested were spot on. In short, I 100% recommend her for her service and assistance.\n\nSincerely, Karol Lee Ocasio\n\n(Original)\nLa Gerente Kassandra Cruz, desde la asistencia que me brindó de llamada telefónica que era para algo sencillo hasta el trato en la Tienda fue EXCELENTE!! Su disposición y trato al cliente de Primera. Las alternativas que me ofreció fueron muy acertadas. En fin, recomendada 100% el trato y su asistencia.\n\nAtt: Karol Lee Ocasio","updateTime":"2024-03-12T22:24:03.282320Z"},{"reviewer":"CARLOS RIVERA VELEZ","starRating":"FIVE","comment":"Great service. Nancy tightened my lenses and did a very good job.","updateTime":"2024-02-23T19:45:35.354984Z"},{"reviewer":"Hailey Johnson","starRating":"FIVE","updateTime":"2024-01-27T16:10:27.910238Z"},{"reviewer":"Mario Soto San Antonio","starRating":"FIVE","comment":"(Translated by Google) Excellent service. Very friendly and helpful staff.\n\n(Original)\nExcelente el servicio. Muy amable y servicial el personal.","updateTime":"2024-01-10T21:31:05.632413Z"},{"reviewer":"Frances Ginard Pacheco","starRating":"FIVE","updateTime":"2023-12-16T20:36:17.693289Z"},{"reviewer":"Ana Matos","starRating":"FIVE","comment":"(Translated by Google) Very friendly and helpful. Excellent service!\n\n(Original)\nMuy amables, serviciales. Muy buen servicio!","updateTime":"2023-12-14T15:51:11.536076Z"},{"reviewer":"BARBARA PONCE","starRating":"FIVE","comment":"(Translated by Google) Dr. Miguel Cardona is an excellent doctor; he truly cares about his patients' health. He explained everything to me in great detail. The young man, Juan, was very professional, kind, and attentive. I recommend them 200%.\n\n(Original)\nEl Dr. Miguel Cardona es un excelente Doctor, se preocupa por la salud del paciente. Me explicó todo con lujo de detalle. El joven Juan muy profesional, amable y atento. Los recomiendo un 200%","updateTime":"2023-12-02T17:27:26.015107Z"},{"reviewer":"Arlene Garcia","starRating":"FIVE","comment":"(Translated by Google) The Pearle Vision store in San Patricio Mall is not your average store. Its staff is responsive and service-oriented. Their commitment goes beyond selling. You feel guided and leave satisfied. They adapt to your needs and strive to give their best.\nFrom its manager, Mr. Juan Nieves, to its staff, Nelmary Cruz. Together, they make Pearl a store that exceeds expectations.\n\n(Original)\nLa tienda de Pearle Vision, de San Patricio Mall no es una tienda común. Su personal es responsivo orientado al servicio. Su compromiso va más allá de vender. Uno se siente orientado y sale satisfecho. Se adaptan a las necesidades y se esmeran por dar lo mejor\nDesde su gerente el Sr.Juan Nieves hasta su personal Nelmary Cruz. Entre todos hacen de Pearl un tienda que excede las expectativas.","updateTime":"2023-11-04T21:42:29.612284Z"},{"reviewer":"Juan Carlos Lizardi","starRating":"FIVE","comment":"(Translated by Google) Excellent service from Dr. Miguel Cardona and Nelmary Cruz, very grateful!!!\n\n(Original)\nExcelente servicio por parte del Dr. Miguel Cardona y Nelmary Cruz, muy agradecido!!!","updateTime":"2023-10-21T16:37:13.899361Z"},{"reviewer":"ruth mena","starRating":"FIVE","comment":"(Translated by Google) Excellent service from all doctor manager and assistant\n\n(Original)\nExcelente servicio de todos doctor gerente y asistente","updateTime":"2023-10-18T18:45:48.941808Z"},{"reviewer":"Victor Serrano Ávila","starRating":"TWO","comment":"(Translated by Google) I am completely dissatisfied with the recent service I received at the Caparra Center store. The Ocley brand glasses I bought were defective. It's a shame, as I've been a customer for a long time. They should replace the young woman, Damaris; she's very unpleasant to deal with.\n\n(Original)\nMe siento totalmente insatisfecho con el último servicio recibido en la tienda de Caparra Center. Los espejuelos que me compre marca Ocley, me salieron malos. Una pena pues soy cliente desde hace tiempo. Deberían cambiar a la joven, Damaris, es muy molesto tratar con ella.","updateTime":"2023-10-10T02:33:10.386676Z"},{"reviewer":"Jane Michelle","starRating":"FIVE","comment":"(Translated by Google) This has been the best Pearl Vision I've ever been treated at, both by the staff and Dr. Cardona. I highly recommend them!\n\n(Original)\nHa sido el mejor Pearl Vision donde ma han atendido, tanto el staff como el Dr. Cardona. ¡Los recomiendo!","updateTime":"2023-10-07T14:21:18.618985Z"},{"reviewer":"Ivan Rios","starRating":"FIVE","comment":"(Translated by Google) Excellent service from the Doctor and Daniela. Very kind.\n\n(Original)\nExcelente atención por parte del Doctor y Daniela. Muy amables.","updateTime":"2023-09-19T18:36:58.814908Z"},{"reviewer":"Marimell Carreras","starRating":"FIVE","comment":"(Translated by Google) Juan Nieves provided excellent service and treatment!\n\n(Original)\nExcelente el trato y servicio de Juan Nieves!","updateTime":"2023-09-09T17:46:04.012585Z"},{"reviewer":"Boby A. Schmidt (Wolverine)","starRating":"ONE","comment":"(Translated by Google) They don't accept AthMobil. Too bad.\n\n(Original)\nNo aceptan AthMobil. Que mal.","updateTime":"2023-09-05T16:36:11.883883Z"},{"reviewer":"Wilfredo Santiago","starRating":"FIVE","comment":"(Translated by Google) Attentive and kind.\nDamaris helped me.\nThank you.\n\n(Original)\nAtentos, y amables.\nDamaris me atendió.\nGracias.","updateTime":"2023-09-02T16:39:45.538448Z"},{"reviewer":"Isabel C. Osorio","starRating":"FIVE","comment":"(Translated by Google) Excellent service. Dr. Cardona and Jasmine are very professional. They saw me promptly at my appointment time.\n\n(Original)\nExcelente servicio. El Dr Cardona y Jazmín son muy profesionales. Me atendieron puntualmente a la hora de mi cita.","updateTime":"2023-09-01T20:02:16.380925Z"},{"reviewer":"Diego S","starRating":"FIVE","comment":"(Translated by Google) I was fortunate enough to receive assistance from Nelmary, and I must say it was a top-notch customer service experience. Her kindness and efficiency truly shone through. Thank you!\n\n(Original)\nTuve la suerte de recibir asistencia de Nelmary y debo decir que fue una experiencia de servicio al cliente de primer nivel. Su amabilidad y eficiencia realmente brillaron. ¡Gracias!","updateTime":"2023-08-29T19:51:56.341254Z"},{"reviewer":"Viviana Hidalgo","starRating":"FIVE","comment":"(Translated by Google) I always come here because of the organization and the excellent service from the staff, especially Dr. Cardona. Today, Damaris helped me, and she was very kind and friendly.\n\n(Original)\nSiempre vengo por la organización y el buen servicio de los empleados y sobretodo el Doctor Cardona. Hoy me atendió Damaris y fue muy amable y simpática.","updateTime":"2023-08-18T15:14:41.052116Z"}]