[{"reviewer":"Adam","starRating":"FIVE","comment":"I had a fantastic experience here. The Dr was great with my eye test. But the rep was truly fantastic with helping to explain my insurance, and then talking through how much the glasses will cost me after insurance. I have a wide head and had limited choices with frames, but she helped me find suitable frames and gave honest feedback on how each frame looked on me. I wish I had gotten her name because I would be shouting her out personally. I will not hesitate to come back, I love my glasses!","updateTime":"2025-12-04T22:50:22.157543Z"},{"reviewer":"Guilherme Ribeiro","starRating":"FIVE","comment":"Third pair of glasses now from this location and every single time it has been Cate that has provided an amazing experience!! I had no idea what style I wanted and she helped me navigate and decide which frame to select. Thank you again Cate for going above and beyond!","updateTime":"2025-11-14T22:17:28.225904Z"},{"reviewer":"Jenny Schaffer","starRating":"ONE","comment":"I was disappointed with my experience here. I arrived just 8 minutes late, within their “10-minute grace period”. However, by the time they looked me up, I was considered 1 minute late and was turned away. It felt like they had overbooked appointments, which caused unnecessary stress and inconvenience. A little more flexibility or better scheduling would go a long way. Very frustrating when you make an appointment ahead of time and they are very inflexible so you get turned a way. I didn’t receive a call or anything about this “10 minute grace period.” Definitely won’t be returning.","updateTime":"2025-10-03T20:00:45.023614Z"},{"reviewer":"Robin Erickson","starRating":"FIVE","comment":"Dr. Lawyer is the best eye doctor around. I highly recommend seeing him for your eye care.","updateTime":"2025-09-13T14:18:43.722537Z"},{"reviewer":"Carrie carter","starRating":"FIVE","updateTime":"2025-08-24T06:38:32.172955Z"},{"reviewer":"miguel franco","starRating":"FIVE","comment":"I had a great experience at Pearle Vision! The staff was incredibly friendly and welcoming, and I loved that the place is pet-friendly—Zoe, their sweet dog, made the visit even better. The team was attentive, professional, and helped me navigate everything smoothly, including using my insurance. The space is clean, modern, and comfortable. Highly recommend!","updateTime":"2025-07-22T15:31:55.107485Z"},{"reviewer":"R Lynn Smalls","starRating":"FIVE","updateTime":"2025-05-09T21:27:10.645574Z"},{"reviewer":"Dina","starRating":"FIVE","updateTime":"2025-04-22T22:28:23.615506Z"},{"reviewer":"Roman Rivera","starRating":"FIVE","updateTime":"2025-04-10T17:16:31.716658Z"},{"reviewer":"Susan Gilmer","starRating":"ONE","comment":"I have been going to Dr Lawver for years and went for my yearly eye exam yesterday and was told they’re under new management and I have to either get my eyes dilated or pay for the eye scan that was not covered under my insurance. No one called to tell me this prior to my appointment and I drove myself so dilation wasn’t an option. The girl at the check in desk was unprofessional and talking negatively about Dr Lawver.\nI love Dr Lawver but this new management is disgraceful making optional procedures mandatory to make money. Communicating with your patients is key to keeping patients happy. Gossiping office staff is unprofessional.","updateTime":"2025-04-03T14:00:06.736540Z"},{"reviewer":"G Cintron","starRating":"ONE","comment":"After over 10 yrs of my family seen Dr Lawver at this location, we will never be back again. All because the new administration and the new staff. I cancelled my appointment after I was told that I had to either get my eyes dilated or a retinal scan as part of my routine eye exam…this has always been optional , but apparently under the new management now they want to force you to get unnecessary services . They were trying to charge me over $100 for an eye exam with insurance…unbelievable! Left and went to Optical Impressions in Goose Creek where I was told that the dilation is only done if the Dr sees anything that concerns her …the way it should be! They were able to accommodate me today and ordered my contacts and new eye glasses with them without any problems . I have to say that Dr Lawver was always great with our family and it makes me sad to not seen him again. I wish him the best. But this new “management” is horrible and is ruining this place .","updateTime":"2025-03-12T03:40:49.485651Z"},{"reviewer":"Vincent Williams","starRating":"FIVE","comment":"What a AWESOME experience. I went to 3 other places before I found Ms. Cate at Pearle Vision. Her customer service was AWESOME. We a found a pair of glasses we think look GREAT on me. The price was for everything was affordable . I HIGHLY RECOMMEND. ASK FOR CATE","updateTime":"2025-03-01T19:38:55.584904Z"},{"reviewer":"Kevin Key","starRating":"FIVE","comment":"The moment I stepped into the store, the staff there treated me with the utmost respect and consideration. They displayed a level of customer service that was second to none. Though everyone was outstanding, there is one individual I would like to point out, and that is technician Cate. Her help with a second pair of glasses went above and beyond customer care. In my opinion, the glasses were a little too pricey; however, with the level of service they provided, it was well worth it. I will definitely be going there again. I recommend this location to anyone looking for eye care and/or eyewear. AWESOME, AWESOME, AWESOME!!!","updateTime":"2025-01-29T20:31:08.434761Z"},{"reviewer":"Alton Howard","starRating":"FIVE","comment":"Its been going on 6 years dealing with pearl vision great staff and doctors never had a problem","updateTime":"2025-01-04T21:36:13.720165Z"},{"reviewer":"Kelly Hearne","starRating":"FIVE","comment":"I have been going to Pearle Vision for my eye care needs for many years, and as long as Cate is there I will continue to take my business there. She has been a godsend! My experiences there have been top notch because she is so knowledgeable in ALL things (tint, size, face shape, overall look) A-Z!!! It can be overwhelming with so many eye glass options, and I am so thankful for her assistance each year. PLEASE never retire, and give her a raise :) Thank you for ALL you do Cate! I appreciate you!!!","updateTime":"2024-12-14T18:12:56.373166Z"},{"reviewer":"Amy Merwarth","starRating":"FIVE","comment":"Cate was amazingly friendly, polite and helpful with straightening out my boyfriend's eye glass frames after the frames unfortunately had some damage after being in a car accident.","updateTime":"2024-12-14T02:56:55.846503Z"},{"reviewer":"Kawan Rhodes","starRating":"ONE","comment":"I have never been in an office where the physician walks in a dog and unleash the dog to roam free while patients are waiting in the lobby. Will never go back to Pearl Vision on Rivers Ave. The one star is because I could not leave a review without it.","updateTime":"2024-12-11T15:34:25.337671Z"},{"reviewer":"Maricel Guerra","starRating":"FIVE","comment":"I had such a great experience here. It was my first time and everyone was super friendly and helpful. The staff made me feel very welcomed, and even helped me pick out frames! Love my new glasses!","updateTime":"2024-11-23T23:46:50.811761Z"},{"reviewer":"Ashley Schieble","starRating":"ONE","comment":"You should tell your returning customers when they schedule their appointments that due to you guys changing management, that you have more than DOUBLED eye exams. Last summer I paid $60, and now it's $135, all without insurance.\nTalk about a rip off. Scheduled a same day appointment with America's Best a mile down the road. Their eye exam is $65.","updateTime":"2024-11-19T16:45:49.622147Z"},{"reviewer":"Shawn Hixson","starRating":"FIVE","comment":"The entire staff was friendly, and knowledgeable. Dr. Marshall was efficient and answered all my questions. I will certainly be coming back","updateTime":"2024-10-30T20:40:11.464393Z"},{"reviewer":"Erin","starRating":"TWO","comment":"BEWARE!! The store is clean, and the doctors are good, but they are added undisclosed extra charge services to their eye exams, jumping up the prices. My husband and I both had retinal screenings done which were an extra $39 charge EACH and were not told about the upcharge or given the chance to decline. They treated it like a normal part of the eye exam instead of the specialty service it is.","updateTime":"2024-10-13T14:52:24.529491Z"},{"reviewer":"Jaci Hendrix","starRating":"TWO","comment":"I called in to make an appointment when setting the appointment I was asked what eye insurance I had, MetLife, wasn’t told it wasn’t accepted. (Also when searching for an in network eye doctor on my insurance Pearle Vision was the first to come up as in network.) I filled out the paperwork a day prior to my appointment, when I arrived I was asked again for my insurance. When I presented MetLife I was told they do not accept it. I wasted time off work to come to this appointment for something that I could’ve been told over the phone before ever making the appointment.","updateTime":"2024-09-29T23:33:49.697378Z"},{"reviewer":"matt paternoster","starRating":"FIVE","comment":"Dr. Marshall and his staff were absolutely amazing. Dr. Marshall genuinely cared more about my eyes than anything else. I would recommend anybody who needs glasses to go and see Dr. Marshall because he really and truly cares.","updateTime":"2024-09-22T01:43:02.428Z"},{"reviewer":"Patricia West","starRating":"THREE","comment":"The staff was nice and friendly, the negative was the 2 dogs in the office, that's a no no for me, allergies has been crazy since I left, I think that for the sake of patients no dogs please, I'll go to another location next year.","updateTime":"2024-08-05T22:13:33.154919Z"},{"reviewer":"Tracy Almy","starRating":"FIVE","comment":"It was a very accommodating establishment. Everyone was very nice. My whole family went and we all like it.","updateTime":"2024-07-27T22:40:31.508701Z"},{"reviewer":"Cameron Cleary","starRating":"ONE","comment":"The staff is the rudest that I’ve encounter, they lied to my face stating that they were booked when there was no one in the store the 15 minutes that I was there. They do not care for their patients when I was literally explaining that my contacts were scraping my eyes. A real doctor’s office would have sympathy and not be rude to people in need.","updateTime":"2024-07-18T19:11:53.343843Z"},{"reviewer":"Priscilla Johnson","starRating":"FIVE","comment":"I felt welcome the moment I walked through the doors. Everyone was friendly and professional. The young lady helped me pick out my glasses and I love them.I have been receiving so many compliments on how beautiful they look on me.\n\nThe doctor was excellent. He took time to explain my eye exam results, which has never been done before.\n\nI told my daughter to visit Pearl Vision on Rivers Ave for her vision exams.\n\nThe front desk was the best. We chatted about almost everything. I enjoyed it. Good people 👍🏾\n\nI don't have any plans to go anywhere else in the future. Thank you","updateTime":"2024-06-13T21:50:06.880622Z"},{"reviewer":"Ashley Welsh","starRating":"FIVE","comment":"I haven’t seen this well in years. I have a strong astigmatism and wear contacts. The doctor encouraged me to try a different brand of contacts and I can see so much clearer. Driving in the rain at night is no longer terrifying. Thank you!\n\nIsabella and the gentleman that does the glaucoma tests (I’m sorry I didn’t get your name) are super sweet and personable.\n\nThe lady working behind the desk that was there from the mt pleasant office …I’m assuming an office manager (she was talking about scheduling office staff) however was not so great. I could hear her in the waiting area speaking ill about clients and the wonderful deceased lady that ran the office before.","updateTime":"2024-05-22T18:49:59.709355Z"},{"reviewer":"Lynn Herron","starRating":"FIVE","comment":"Everyone was kind and Courteous. They were not pushy. I was thinking about buying glasses online and she explained my options and than left me alone to think them over. I bought them in Store. She was very helpful","updateTime":"2024-05-20T11:05:43.080920Z"},{"reviewer":"Germaine Jones","starRating":"FIVE","comment":"Great Customer service and soo attentive!! I'll recommend Pearle vision","updateTime":"2024-05-15T02:33:48.888203Z"},{"reviewer":"Dionne Lorick","starRating":"FIVE","comment":"The new eye doctor is really good,friendly and makes you feel welcome","updateTime":"2024-04-18T21:31:55.229395Z"},{"reviewer":"Robert Maniscalco","starRating":"FIVE","comment":"Wonderful customer service. Cate seemed to really care about getting what was best for me, not necessarily what the company wanted to upsell me. So, count on Pearl North Charleston for a fair deal and compassionate service.","updateTime":"2024-02-24T16:28:09.467829Z"},{"reviewer":"TEODY RAMON","starRating":"FIVE","comment":"Pearle Vision in North Charleston Truly Cares!\n\nThis Pearle Vision deserves BILLIONS of stars! My appointment was 4:00 PM but I came around 2:30. At 3 PM, they immediately accommodated me. The doctor who examined my eyes was very well- adept. He spoke to me with clarity ensuring that I understand everything. He let me asked questions and he generously answered them. KATE, one of the staff, is super accommodating. She talked to me with so much compassion and love. She never got exhausted addressing all my queries. Katie is very knowledgeable about eye or sun glasses and she definitely enjoys everything she does. She is a Mother and a friend who speaks with love and kindness. I am so touched by how she handled me throughout the process. Talking to her makes me feel so special and dignified. Katie is truly a blessing to this clinic.\n\nI must say this store is not just after of money or profit. The staff are genuinely committed to educating their customers and providing what we all deserve- QUALITY SERVICES. This makes this Pearle Vision worth patronizing!\n\nLastly, their products are of good quality and prices are very reasonable. No hidden fees and charges are given to you in complete breakdown. Definitely NO REGRETS investing my health and money.\n\nBy the way, I got my eye glasses after three days!\n\nIndeed, A PERFECT place for you!","updateTime":"2024-02-23T02:50:15.965505Z"},{"reviewer":"Cathy Jefferson","starRating":"FIVE","updateTime":"2024-02-15T15:01:10.838352Z"},{"reviewer":"Daniel Valenti","starRating":"FIVE","comment":"The doctor was great and the entire staff is friendly and helpful. Prices are reasonable and they have a great selection!","updateTime":"2024-02-07T17:52:31.725760Z"},{"reviewer":"Justin (Big Lavender)","starRating":"FIVE","updateTime":"2024-02-01T14:24:39.361522Z"},{"reviewer":"leatha williams","starRating":"FIVE","comment":"Excellent care and friendly atmosphere.","updateTime":"2024-01-31T21:27:55.601301Z"},{"reviewer":"Cheri Jenkins","starRating":"FIVE","comment":"Dr. Lawyer is the best. I’ve been a patient for 2 years and he is compassionate, thorough, and funny! I love coming to this location.","updateTime":"2024-01-24T15:59:25.699369Z"},{"reviewer":"Dean Haroldson","starRating":"FIVE","comment":"The service, selection, eye exam, set up and price was amazing. Highly recommend Pearle Vision.","updateTime":"2024-01-13T03:27:39.669756Z"},{"reviewer":"olga Rodríguez","starRating":"FIVE","updateTime":"2023-12-20T17:38:10.353604Z"},{"reviewer":"fran","starRating":"TWO","comment":"Wasn't happy at all took two appointments just to get my prescription right and I'm still not even sure that that's going to be right when I get the glasses the frames hurt my head I can't wear them anyway so once I get them I'm not going to wear and I'm still going to another place to get glasses","updateTime":"2023-10-25T09:15:41.404915Z"},{"reviewer":"Ramza Zachary","starRating":"ONE","comment":"I had a 5 o’clock appointment, received a reminder call today for my 5 o’clock appointment, stating that they will see me at 5 o’clock. Called 20 minutes before my appointment to say I’m running five minutes late they refused to see me because the doctor had a previous engagement in Mount Pleasant come to find out they have a 10 minute grace period, don’t go to Pearle Vision in North Charleston because they could care less about seeing patients. The receptionist was rude, completely unprofessional office.","updateTime":"2023-09-06T21:47:43.988292Z"},{"reviewer":"Jennifer Valenti","starRating":"FIVE","comment":"Great Staff & Dr ! Have recommended them to friends and family!\nHighly qualified staff","updateTime":"2023-09-02T17:21:25.165399Z"},{"reviewer":"Luis Ramos-Ramos","starRating":"FIVE","comment":"Everything was clear and understandable with the doctor being descriptive and helpful. After the exam, the glasses specialists said they’d help pick out a pair that looked good and had what I needed and wanted in the some sunglasses. Going again soon to get new shades. Thanks!","updateTime":"2023-08-22T17:09:29.416839Z"},{"reviewer":"Theresa Woodard","starRating":"FIVE","updateTime":"2023-08-13T21:36:33.454105Z"},{"reviewer":"Jocelyn M.","starRating":"FIVE","comment":"I came into this location with the mindset of buying new glasses. I had already had an eye exam elsewhere, but I had my prescription and wanted to see what their selection was like, since the place I had my exam done at had a very small selection. Tanaijah greeted me and let me look around without feeling any pressure. When I decided I needed some help figuring out what looked good on me, I asked for her help and she was fantastic! She helped me look at several pairs and then she ended up picking out a pair that I really liked. I really appreciated her kindness and patience. She made the whole process painless. I just wanted to say thank you so much! And also the glasses came so much faster than I expected! They look great and I'm very happy. Oh, and they have a cute little golden retriever office doggie that added to the awesome experience. I definitely recommend this place! :)","updateTime":"2023-08-13T15:39:09.239035Z"},{"reviewer":"Teairra Watkins","starRating":"FIVE","updateTime":"2023-08-04T21:31:05.709601Z"},{"reviewer":"Breeze Elaine","starRating":"FIVE","comment":"Excellent Customer Service, Taneasha your professionalism and overall compassion speaks volumes!","updateTime":"2023-08-02T19:17:18.778941Z"},{"reviewer":"Shakla Bell","starRating":"FIVE","comment":"the best place in the low country for glasses, i wouldn’t go anywhere else. kudos to everyone who helped me","updateTime":"2023-07-28T19:51:46.974872Z"},{"reviewer":"Dameond Reed","starRating":"FIVE","comment":"Great Experience","updateTime":"2023-06-22T23:41:02.735667Z"}]