[{"reviewer":"Kathy Wilson","starRating":"FIVE","comment":"They give the personal touch that you just can’t find today! They are super accomodating!","updateTime":"2025-11-13T11:39:56.295661Z"},{"reviewer":"Chai Mutyala","starRating":"FIVE","comment":"I took my 7 year old son here for a vision appointment. The staff, technician, and doctor were extremely patient, kind, and proficient. We look forward to returning every year with the whole family!","updateTime":"2025-11-09T03:41:08.816900Z"},{"reviewer":"Sarah Velazquez","starRating":"FIVE","comment":"Just picked up my uncles glasses. Thank you to the sweetheart named Wendy at the front desk. Thank you for your amazing service. Such a joy. And very outgoing. Thank you ma’am!!!!","updateTime":"2025-10-11T17:01:19.157560Z"},{"reviewer":"camilledlc1 De La Cruz","starRating":"FIVE","comment":"Incredible and responsive staff! I was a walk-in and they made it work to get my exam done! Doc went above and beyond to educate and talk through tests.\nThey leaned in and were genuine on helping choose frames.\nHighly recommend this location and staff.","updateTime":"2025-09-18T21:18:32.764536Z"},{"reviewer":"Sharunda Napier","starRating":"FIVE","updateTime":"2025-08-26T00:48:08.982819Z"},{"reviewer":"Daniel Didok","starRating":"FIVE","comment":"The front office staff were knowledgeable and helpful.\n\nThe woman who took our readings had a warm personality and was generous with her suggestions.\n\nDr. Gorman was professional, well-informed, knowledgeable, kind, personable, and had a great sense of humor. She gave specific advice on questions and concerns that I shared. She explained the retinal scan with depth and insights. She also gave me a great idea to minimize eye strain while reading or doing other focused tasks: 20-20-20.\n\nMy wife and I both had a wonderful experience visiting this clinic and will return for future eye exams.","updateTime":"2025-07-31T20:50:33.574922Z"},{"reviewer":"Norma Jean Fetzer","starRating":"FIVE","comment":"The Best of the Best.","updateTime":"2025-05-31T21:37:50.439243Z"},{"reviewer":"Meghan Pinfold","starRating":"FIVE","comment":"Pearle Vision on Yale is the best optometrist I’ve been to. Dr. Gorman and Dr. A are so sweet and make going to the eye doctor a good experience. Patient care and safety is their top priority and create a great customer experience, as well. I highly recommend this location!","updateTime":"2025-04-03T20:16:01.951565Z"},{"reviewer":"Jared Boman","starRating":"FIVE","comment":"Dr A and Misty were very kind and helpful!","updateTime":"2025-03-15T18:27:10.009879Z"},{"reviewer":"AJ Trevino","starRating":"FIVE","comment":"Every year I go I get the same great care and service.","updateTime":"2025-03-11T11:50:44.721400Z"},{"reviewer":"Chris McReavy","starRating":"FIVE","comment":"Took my son for a check-up and had a great experience. The receptionist was friendly and helpful and Dr. Gorman was really good with him. Plus the selection of frames was so excellent that he actually WANTED glasses! I would give more stars if I could!","updateTime":"2025-02-08T18:24:24.107224Z"},{"reviewer":"Karina Gonzalez","starRating":"FOUR","comment":"I had a good experience in the beginning, the vision test and the explanation afterwards was very helpful. However, when I got to the desk to order my glasses the lady with the broken arm made me feel very uncomfortable. She wasn’t rude but just felt like she wasn’t there to help. Not friendly at all. I asked for a breakdown of what I was paying and felt like I was bothering her. Other than that this review would have received a 5 star.","updateTime":"2025-02-06T14:30:20.331723Z"},{"reviewer":"Dina","starRating":"FIVE","updateTime":"2025-01-25T17:28:14.362561Z"},{"reviewer":"Eddy C","starRating":"FIVE","updateTime":"2024-12-18T22:06:20.957656Z"},{"reviewer":"Carol kern","starRating":"FIVE","updateTime":"2024-11-10T17:36:56.081811Z"},{"reviewer":"Anna Mom","starRating":"ONE","comment":"Sorely disappointed by the WORST experience at Pearle Vision (The Heights). I purchased an expensive pair of designer eye glasses with a high index lens. TWICE they were manufactured improperly and on the third attempt, the store manager confirmed that the lenses were incorrect and sent them to a different manufacturer. Almost two months later after calling to inquire, was notified that Pearle Vision (The Heights) owner Dr. Tiffanie Gorman issued me a refund, without having the professional courtesy of notified me in writing (no text or email), while I have been waiting in vain trusting that a professional corporation would honor its commitment to providing \"100% satisfaction guaranteed or return within 30 days.\" Pearle Vision failed miserably and I would never recommend their service.","updateTime":"2024-07-22T19:23:42.526156Z"},{"reviewer":"Linda Zenith","starRating":"FIVE","comment":"Sabrina is awesome. Went out of her way to make sure I was satisfied. store 8191","updateTime":"2024-06-22T17:17:01.426438Z"},{"reviewer":"Lea Lewis","starRating":"TWO","comment":"I had a 9:30 am appointment, yet at 10 am, I was still waiting to be seen. It's puzzling how a place opening at 9 am, could fall this far behind by 9:30, or perhaps this scheduling is intentional? Regardless, it's unacceptable. My time is valuable, too. Despite this, I appreciate the kindness and knowledge of the staff. However, the prolonged waiting time remains unacceptable. It seems there's an unfortunate expectation that customers should endure such delays.\"","updateTime":"2024-06-14T17:39:26.401835Z"},{"reviewer":"Lynette Kakkassery","starRating":"ONE","comment":"Correct your hours cause it’s not from 9-6 if ur including a whole hour for lunch. I even called ahead. At 12:30! Second time coming back. Y’all were even closed yesterday wasting peoples time that’s for sure.","updateTime":"2024-05-20T18:09:06.138717Z"},{"reviewer":"Lilly Vanegas","starRating":"FIVE","comment":"Dr. Gorman and staff are absolutely amazing! The knowledge, kindness and friendliness from this office is priceless. Highly recommend Dr. Gorman and her office.","updateTime":"2024-03-27T12:13:16.390024Z"},{"reviewer":"Van Trinh","starRating":"TWO","comment":"\" The Federal Trade Commission enforces the Eyeglass Rule. It requires eye doctors ― ophthalmologists and optometrists ― to give patients a copy of their prescription ― whether they ask for it or not. \"\n\nI requested for my prescription after I left the office. I called and emailed for two weeks, back and forth, and gaslighted into thinking I did not need it. Eventually, I was asked to come in for a re-exam, however by that point, I did not want to continue my business with them.\n\nI called my insurance and ended up receiving my prescription from another vision company, whom confirmed I had astigmatism and it was recommended I needed glasses for night driving, something essential for Houston living.\n\nAnyways, I'm not happy with my experience.","updateTime":"2024-03-25T17:46:49.838136Z"},{"reviewer":"Celes Classo","starRating":"FIVE","comment":"Great service, and Dr Gorman is so friendly and accommodating! And her staff really helped me pick out a great pair of glasses that suit me very well. Highly recommend!","updateTime":"2024-03-19T12:37:33.487040Z"},{"reviewer":"Chandra Clay","starRating":"FIVE","comment":"My first time visiting with my husband and we were impressed so I became a client as well. Grateful and thankful. You will not regret your decision. Awesome staff","updateTime":"2024-02-09T12:30:50.619221Z"},{"reviewer":"Hamisia Bean","starRating":"FIVE","comment":"Great staff, great doctor. No long wait time. Clean office","updateTime":"2023-12-28T19:58:35.278840Z"},{"reviewer":"D Cruz","starRating":"FIVE","updateTime":"2023-12-06T20:20:28.182596Z"},{"reviewer":"Amelia Brena","starRating":"FIVE","comment":"They Doctor and Assistants wee very friendly and Comfortline. I was very happy","updateTime":"2023-12-04T22:51:40.710483Z"},{"reviewer":"Crystalle Clear","starRating":"FIVE","comment":"Dr. Gorman and Mrs. Ewing are awesome!! I am a first time eyeglass wearer and they have really shown me the ropes on what to expect. They helped me with the frames and everything. Great Staff and location!!","updateTime":"2023-10-26T17:07:44.585172Z"},{"reviewer":"Dollitha Scott","starRating":"FIVE","comment":"This was my first time at this particular location. The lady who assisted me was so helpful and informative, she told me about all the different options for my prescription,the end result is I got the best price for my money. The glasses are great and I see great.","updateTime":"2023-08-19T01:43:50.081837Z"},{"reviewer":"betty Gonzales","starRating":"FIVE","comment":"Very friendly and knowledgeable Doctor and staff.\nGot my glasses in less than a week.","updateTime":"2023-06-10T12:54:38.568974Z"},{"reviewer":"B Tos","starRating":"ONE","comment":"VERY rude phone receptionist. If you don't want to be there don't go to work. Simple. Won't be doing business here any longer.","updateTime":"2023-05-15T20:17:17.563782Z"},{"reviewer":"Bill Carson","starRating":"FIVE","comment":"Simple quick and easy.\n\nThese guys are fantastic. Very helpful people. I recommend Pearle Vision in the Heights!","updateTime":"2023-05-10T20:58:22.752339Z"},{"reviewer":"Lablain Madison","starRating":"FIVE","comment":"Miss Velisha has impeccable customer service and knows her stuff when it comes to eyewear, add-ons, insurance and everything in between. She made my experience a memorable one. Our eyewear was ready for pickup in less than a week. I was expecting it to take at least two weeks. The optometrist Dr. Akbarin was friendly and she treated my eleven year old daughter with respect and kindness as a patient and made sure she understood her own diagnosis and not just me as the parent which meant a lot to me. I’ve been a patient of Pearle Vision for many years but this locations tops all the locations I’ve been too in recent years. Pricing was well below what I expected to pay out of pocket compared to what I’ve paid out of pocket at other Pearle Vision locations. If you’re looking for a Pearle Vision location that isn’t going to rip you off, this is the place.","updateTime":"2023-03-29T22:28:36.143553Z"},{"reviewer":"Ann Peavy","starRating":"FIVE","comment":"Great!","updateTime":"2023-03-22T10:07:33.778708Z"},{"reviewer":"Josiah Gayfield","starRating":"FIVE","comment":"Seeing this location come out in an Active Self Protection YouTube video where an employee fights off an assault from a shoplifter turned attacker makes me want to give a 5 star review. They handled their business and took out the trash.","updateTime":"2023-02-28T17:42:21.076368Z"},{"reviewer":"Riki H","starRating":"FIVE","comment":"Dr. A is the best. I felt very informed every step of the way.","updateTime":"2023-01-30T20:54:32.244266Z"},{"reviewer":"Willie Johnson","starRating":"FIVE","comment":"This place is what this world 🌎 is missing right now. Great people great attitude towards you and your family. Continue to do a outstanding job for this community.","updateTime":"2023-01-05T23:15:38.063436Z"},{"reviewer":"Michael Williams","starRating":"FIVE","comment":"Just like to say they are very professional and I will be coming back next year.","updateTime":"2023-01-01T01:15:10.453931Z"},{"reviewer":"Marcia Dowl","starRating":"FIVE","comment":"I went to Pearle Vision for my annual eye exam had a great experience the inventory is great very friendly young lady love the doctors bedside manner if you're seeking an eye doctor check them out.🤗","updateTime":"2022-11-07T22:41:38.346548Z"},{"reviewer":"Michael Sierra","starRating":"FIVE","comment":"The people I met were so great. Terrific selection of frames, and the optician knew the lenses well.","updateTime":"2022-10-21T17:00:17.123987Z"},{"reviewer":"Jennifer Brown","starRating":"FIVE","comment":"Dr Gorman knows what she’s doing— she can usually guess my answer almost before I tell her 1 or 2. She’s also super personable. Sabrina has also helped me pick out 2 pairs of glasses now. First pair gets a lot of compliments and I’m sure that the second will too. For a while I was just going to the closest Pearle Vision to me (insurance accepted), but I plan to stick with Dr G and staff as long as I’m in Houston","updateTime":"2022-09-09T20:03:03.589849Z"},{"reviewer":"Amelia W","starRating":"FIVE","comment":"Dr Gorman and the staff are super nice! They were also very helpful with my insurance issues, and recommendations on eye wear, both contacts and glasses. I highly recommend them. Thank you!","updateTime":"2022-09-08T03:36:07.992904Z"},{"reviewer":"Michelle N","starRating":"FIVE","comment":"Had such a great experience here! Everyone from the front staff to the doctor were extremely friendly and informative. Highly recommend!","updateTime":"2022-09-02T20:15:45.271861Z"},{"reviewer":"Tamika Johnson","starRating":"FIVE","updateTime":"2022-07-20T21:38:41.745611Z"},{"reviewer":"Rodriguez Chris","starRating":"FIVE","comment":"Short wait. Friendly staff. Doctor is knowledgeable, caring, and courteous.","updateTime":"2022-07-15T21:46:17.610233Z"},{"reviewer":"RON C","starRating":"FIVE","updateTime":"2022-05-02T14:37:02.042340Z"},{"reviewer":"Elaine Pounds","starRating":"FIVE","comment":"Dr Gorman is great! Best eye doctor. She explains everything and is patient. Makes my eye exam easy. Very nice clean place and wonderful people. The optician and secretary are wonderful ladies too. I love it here. 🙂❤️","updateTime":"2022-04-25T19:28:17.297716Z"},{"reviewer":"Ruth Gallardo","starRating":"ONE","comment":"The front desk and optician were great, very helpful and friendly! But the Dr was not so great, I thought we were going to be seen by Dr. Gorman but instead we got a male Dr. We would ask questions and he would just stare at us like if didn’t understand us. He didn’t explain anything through out the examination. We didn’t feel very welcomed by him. My husband went because he’s a welder and has dry eyes and sometimes a pain in his left eye but all he said was “look for an ophthalmologist”. He didn’t even tell us his prescription or if he had one.","updateTime":"2022-04-02T04:33:36.788886Z"},{"reviewer":"Myriam Montemayor","starRating":"FIVE","updateTime":"2022-03-21T22:31:29.029626Z"},{"reviewer":"Sara Lee","starRating":"FIVE","comment":"The eye doctor was very educational and explained many things I question about my eyes. Miss Sabrina helped me choose out my fabulous glasses and sunglasses she went above and beyond to answer my questions and made me feel at home. The whole experience was wonderful and I really recommended visiting them you will have no regrets. Thank you again Sabrina I’m feeling like a million bucks w my shades 😍","updateTime":"2022-02-13T09:18:39.875885Z"},{"reviewer":"Colby Jack","starRating":"FIVE","comment":"Excellent! Great people, great service and quality frames. Will for sure go back.","updateTime":"2022-01-16T08:14:56.616004Z"}]