[{"reviewer":"ELEEKA","starRating":"FIVE","comment":"This was my second time getting an eye exam for prescription glasses, and it was quick and efficient. I was pleasantly surprised to receive my glasses the same evening. The quality of the glasses is amazing, and the staff were wonderful. Roshan was especially great. He answered all my questions and clearly explained what to expect. Overall, it was a very good experience.","updateTime":"2026-01-20T16:41:46.190310Z"},{"reviewer":"Derrica Blades","starRating":"FIVE","comment":"Fast service, nice selection of frames and affordable price plus the staff was very helpful and informative.","updateTime":"2026-01-17T19:02:11.122086Z"},{"reviewer":"Jagadish Poudel","starRating":"FIVE","updateTime":"2026-01-16T21:01:05.063741Z"},{"reviewer":"suseel kumar nidumolu","starRating":"FIVE","comment":"A +ve environment and the staff is welcoming i had a pretty smooth experience today I highly recommend it go check it out they have some amazing collections of eye wear you would like actually","updateTime":"2026-01-07T21:25:48.033524Z"},{"reviewer":"weston townsend","starRating":"FIVE","comment":"Great experience and had the metas","updateTime":"2026-01-07T17:21:28.315489Z"},{"reviewer":"Pam Watson","starRating":"FIVE","comment":"The best eyeglass experience ever!! I loved the first pair I got here and can't wait for my new ones!","updateTime":"2026-01-03T19:37:30.239764Z"},{"reviewer":"Gokul Krish","starRating":"FIVE","comment":"Mr. Roshan Lokuge is so great in explaining all available options and he is so kind. If you are looking for an store please give a try.","updateTime":"2026-01-02T19:20:41.142022Z"},{"reviewer":"Ana Garcia","starRating":"FIVE","comment":"Ada provided excellent service! She was incredibly helpful in assisting me with picking out the perfect frame and was very diligent about making sure I got the most out of my insurance coverage for my glasses. She was knowledgeable, patient, and made the whole process easy and stress-free. I truly appreciate her help and highly recommend her!","updateTime":"2025-12-31T23:47:36.959809Z"},{"reviewer":"Cayenne Price","starRating":"FIVE","comment":"The staff was extremely friendly and patient especially when it took me over an hour to decide on my first pair of glasses. Would definitely recommend them!","updateTime":"2025-12-31T22:48:48.451386Z"},{"reviewer":"Raman Ganapathy","starRating":"FIVE","comment":"Great place and well explained by the owner Roshan about the insurance coverage. Happy with the latest collection of frames that we picked !","updateTime":"2025-12-31T18:49:13.559781Z"},{"reviewer":"Amy Bell","starRating":"FIVE","comment":"From beginning to end service was excellent; everyone was warm, caring, and knowledgeable! Very happy I googled show me five star vision organizations in Irving and Pearl Vision was listed, it did not disappoint!!","updateTime":"2025-12-30T21:35:10.986280Z"},{"reviewer":"John","starRating":"THREE","updateTime":"2025-12-30T19:14:26.398157Z"},{"reviewer":"Ashley Eli","starRating":"FIVE","comment":"Had an amazing experience at this Pearle Vision location. We had the pleasure of being serviced by the owner, Roshan. He was fantastic and kind. Super patient with us and explained our benefits well. Highly recommend getting your glasses here, especially if you have VSP insurance. Will definitely be coming back for our vision needs in the future.","updateTime":"2025-12-28T20:51:24.338339Z"},{"reviewer":"Adrian Howard","starRating":"FIVE","comment":"This location is awesome. I purchased two pair of glasses and the service was impeccable","updateTime":"2025-12-22T18:31:40.873025Z"},{"reviewer":"Elizabeth Bell","starRating":"FIVE","comment":"I have been a customer of Pearle Vision in Irving for over 30 years, mostly because they are conveniently located next door to Dr. Conrad Bryan, OD (THE BEST). Over the years, their products and service have always been very good.\n\nHowever, the customer service I received today from Roshan Lokuge was truly off the charts. When I arrived, he was already helping other customers, yet he immediately acknowledged me and made me feel welcome as I began looking for new eyeglass frames.\n\nNot only was he working on a Sunday, but he was also patient, attentive, and genuinely helpful in guiding me toward frames that fit me—not just my face, but my style and needs as well. This level of service was so outstanding that even though I never take the time to post reviews, I thought Roshan deserved to be recognized.","updateTime":"2025-12-21T23:54:40.098864Z"},{"reviewer":"Fernanda Jacobo","starRating":"FIVE","comment":"Wonderful! Went in after my exam with Dr. Bryan and chose my glasses (around 12:30 PM). Everybody was wonderful and patient with me. I wanted glasses that did not hurt the bridge of my nose and got the help needed. Extremely recommend anyone to come here! Got a call around 3 saying they were ready for pick up. Crazy to think that 24 hours ago I did not have glasses and now I can see clearly. Thank you for everything!!!","updateTime":"2025-12-20T22:16:34.757777Z"},{"reviewer":"Nithya Raghunathan","starRating":"FIVE","updateTime":"2025-12-14T01:08:09.630311Z"},{"reviewer":"Rey Barr","starRating":"FIVE","comment":"Excellent experience. Thank you","updateTime":"2025-12-11T21:53:28.121312Z"},{"reviewer":"Timothy Sewell","starRating":"FIVE","comment":"Amazing customer service and support. I purchased a pair of RayBan Meta glasses and I was pleasantly impressed with the turnaround time of my lenses and the service with setting them up. I’ll definitely be a return customer.","updateTime":"2025-12-11T21:04:42.458050Z"},{"reviewer":"Tim O’Sullivan","starRating":"FIVE","comment":"Ada is wonderful. She made this experience a true pleasure! When I need glasses again, I will come back to Pearle! Thank you Ada!!","updateTime":"2025-12-09T19:46:58.231559Z"},{"reviewer":"tyriandree jones","starRating":"FIVE","comment":"We were told when updating my husband’s lenses that the lenses made in-house come standard with the premium materials. However, when I called to follow up on the order, I was told they had to be ordered because he supposedly chose the basic option.\n\nThis contradiction is extremely frustrating. The miscommunication — paired with the associate’s attitude when we brought it up — is enough to make us never want to use Pearle Vision again. We spent over $700 there and were then forced to pay the price difference just to ensure his glasses were ready on time.\n\nI will be escalating this matter, as the lack of communication and customer service is unacceptable.\n\nThankfully the owner was able to accommodate us.","updateTime":"2025-12-09T18:49:51.627220Z"},{"reviewer":"Shakuntala Dhakal Khanal","starRating":"FIVE","comment":"Ada is so nice and perfect customer service and so polite i always go there.","updateTime":"2025-12-02T23:02:40.636825Z"},{"reviewer":"Julie Rieken","starRating":"FIVE","comment":"I came in at 5:00pm on the day before Thanksgiving, thinking that I just needed to order 2 pairs of glasses. Roshan was working alone, and was more than happy to help me with any questions I had. I asked him how long it would take before I got me glasses, and he said \"About an hour\" I didn't think that was possible for me to get my glasses the same day, considering it was already 5:15pm and they close at 6:00pm. He said he would take care of it, and if it went past 6:00, it was ok. I told him to call me when they were done and I would be right over. He called me at 5:47 and let me know they were ready. I got back there at 6:03, and he still took the time to make sure that I was happy with the outcome!!! Amazing customer service!!! Considering that it is hard to find people who care enough to go above and beyond at work, this interaction made my day!!!! Thanks again, Roshan!!!","updateTime":"2025-11-27T15:51:33.282727Z"},{"reviewer":"RubyAidee","starRating":"FIVE","updateTime":"2025-11-27T00:50:10.385582Z"},{"reviewer":"Ray Delgado","starRating":"FIVE","updateTime":"2025-10-31T18:44:59.566409Z"},{"reviewer":"Jayshree Patel","starRating":"FIVE","comment":"My husband and I recently visited Pearle Vision in Irving to get my prescription glasses made. We were very impressed with the entire experience. Every question we had, Roshan answered thoroughly in detail without any rush, which we really appreciated. Roshan and his staff are very professional, customer oriented and knowledgeable. Roshan introduced me varilux glasses with all benefits. We were happy with his all explanation so, I ordered my prescription glasses as well as sunglasses. It is expensive but it is well worth price when wearing every day and have pleasant experience to see the world.\nWe have been following Roshan for more than10 years due to his in-depth optometry knowledge, professionalism, customer care aptitude with always pleasant smile.\nIf you are looking for top quality service, great price, truly one of a kind customer caring experience then we highly recommend to visit Pearle Vision – Irving store and meet Roshan and his team for prescription glasses, sunglasses or any type of glasses. We are sure you will happy same as we are with Roshan and his staff.\n\nThank you, Roshan, for your all-uninterrupted truly excellent service.","updateTime":"2025-10-28T23:26:43.263822Z"},{"reviewer":"Nisal D J Hennedi","starRating":"FIVE","comment":"Excellent Service.","updateTime":"2025-10-24T23:42:24.504863Z"},{"reviewer":"Angela Rodriguez","starRating":"FIVE","comment":"I’m not one to leave a review but I have been going to Pearle Vision for almost a decade and they have always gone above and beyond when helping me. I truly have zero complaints about this place. I will always recommend it to everyone!","updateTime":"2025-10-24T21:25:31.969663Z"},{"reviewer":"Ravi Kiran","starRating":"FIVE","comment":"I went for my prescription glasses and I was guided exceptionally by the owner and I would strongly recommend pearle vision for their collection and excellent sevice.","updateTime":"2025-10-24T02:26:53.348827Z"},{"reviewer":"Nicole H","starRating":"FIVE","comment":"The people here are nice and courteous !! They have a nice selection of frames to choose from that are very trendy !!","updateTime":"2025-10-17T16:28:16.963897Z"},{"reviewer":"Pathum Panapitiya","starRating":"FIVE","comment":"I recently visited this place to get my prescription glasses made, and I am very impressed with the entire experience. Although I did not have the opportunity to meet with the doctor directly, the owner of the establishment was exceptionally helpful and knowledgeable. He took the time to answer all of my questions with patience and expertise, ensuring I felt comfortable with my choices.\nThe owner efficiently processed my order and had my prescription glasses ready within just 30 minutes, which I found to be incredibly convenient. In addition to the excellent selection of frames, he also guided me in choosing the best options covered by my insurance plan.\n\nI also purchased a pair of sunglasses, which were promptly shipped to me within one week. Overall, I highly recommend this place for anyone in need of prescription glasses.","updateTime":"2025-10-04T02:34:29.383359Z"},{"reviewer":"Eric Aguirre","starRating":"FIVE","comment":"Great experience with Dr. Bryan!","updateTime":"2025-09-19T21:21:16.290403Z"},{"reviewer":"Melissa Essex","starRating":"FIVE","comment":"Awesome customer service. I love y'all ❤️. Everyone is so helpful and friendly. Thank You for your awesomeness 🥰","updateTime":"2025-09-18T23:56:24.351759Z"},{"reviewer":"venkatesh goud","starRating":"FIVE","comment":"I had a wonderful experience at Pearle Vision. Adriana and Ada were both incredibly helpful, professional, and kind throughout my visit. It’s rare to find such friendly and attentive service—thank you both for making my visit such a positive one!","updateTime":"2025-09-15T18:40:33.786512Z"},{"reviewer":"Andrew Martinez","starRating":"FIVE","comment":"Very quick and professional Very helpful","updateTime":"2025-09-13T19:31:59.607779Z"},{"reviewer":"Jacquline Sarah","starRating":"FIVE","comment":"Excellent service. Thanks for the stylish pair of spectacles. Will recommend the place to everyone for sure.","updateTime":"2025-08-24T18:00:19.850224Z"},{"reviewer":"Lahiru Karunarathne","starRating":"FIVE","comment":"I highly recommend Pearle Vision for their outstanding service and true professionalism. The entire team is exceptionally knowledgeable, caring, and always willing to go above and beyond to assist their customers. From start to finish, they make the entire experience smooth, stress-free, and truly customer-focused. Their dedication to quality and attention to detail is evident in every interaction. Pearle Vision sets the standard for excellence in eye care and customer service, and I would confidently recommend them to anyone seeking trusted, professional vision care.","updateTime":"2025-08-24T17:26:31.614910Z"},{"reviewer":"Hassan Abdal","starRating":"FIVE","comment":"Roshan is professional and caring! Always looking out to make sure I had the best options and made sure I clearly understood how every dollar went into the total price. He also got my frame ready within an hour after picking them out, which is unheard of. (They usually take 2-3 weeks to get ready)","updateTime":"2025-08-23T23:04:36.398323Z"},{"reviewer":"Maduri Senaratne","starRating":"FIVE","comment":"Customer service is at its best. Worth the price you are paying. My husband and I both got glasses from Pearl Vision and so glad we did it . From beginning to the end you will be given a very professional care . Love this place. ❤️❤️","updateTime":"2025-08-20T15:49:28.395899Z"},{"reviewer":"Thanuja Lokuge","starRating":"FIVE","comment":"Roshan and his team at Pearle Vision, Irving are simply the best! As a glasses wearer visiting from the UK, I’ve been to many opticians across the US, but the service, care, and pricing here are unmatched. Highly recommend them for spectacles, contact lenses, and eye exams! Thank you and all the best!","updateTime":"2025-08-17T17:47:12.609583Z"},{"reviewer":"Dammika Tharanga","starRating":"FIVE","comment":"I would like to share my wonderful experience with Roshan and his team at Pearle Vision – Irving, who in my opinion are truly the best in America!\n\nAs a full-time spectacle wearer since grade 9, I’ve visited many opticians across the US while traveling from the UK, including New York, Los Angeles, Florida, and several places in Texas, but I can confidently say the service and pricing I received here in Irving have been unmatched.\n\nThe optometrist next door also sets the tone with a warm welcome and a friendly smile before referring you to Roshan and his team. From there, you’re offered an excellent range of choices, clear explanations, and patient guidance. Every question I had was answered thoroughly and without any rush, which I really appreciated.\n\nBeing a long-time Ray-Ban fan, I’ve purchased several pairs of glasses here over time, from everyday spectacles with anti-glare and transitions to sunglasses. On my most recent visit, I also went for the Ray-Ban Meta glasses, and I couldn’t be happier, especially considering the fantastic price compared to the UK.\n\nNow, whenever I visit Dallas, I only buy my spectacles from Pearle Vision – Irving. I highly recommend Roshan and his team for spectacles, contact lenses, and eye exams if you’re looking for top-quality service, great prices, and a truly caring approach.\n\nWishing Roshan and the entire team continued success, thank you for the outstanding service!","updateTime":"2025-08-17T16:57:01.661248Z"},{"reviewer":"Ravi De Zoysa","starRating":"FIVE","comment":"Best quality products","updateTime":"2025-08-16T05:13:23.948050Z"},{"reviewer":"Roshan Weerasinghe","starRating":"FIVE","comment":"Pearle Vision provides excellent service with true professionalism. The staff is knowledgeable, caring, and always willing to help. They do wonderful work and make the entire experience smooth and stress-free. Highly recommended!","updateTime":"2025-08-16T02:54:23.554119Z"},{"reviewer":"Kapila Senaratne","starRating":"FIVE","updateTime":"2025-08-16T02:26:54.901539Z"},{"reviewer":"Thomas Hardman","starRating":"ONE","comment":"Took a frame and prescription to you. You would not fill it because you did not sell that frame. ?????","updateTime":"2025-08-12T19:27:59.370967Z"},{"reviewer":"Valerie Patton","starRating":"FIVE","comment":"This was my first time at Pearle and I was so impressed! Wish I had tried them sooner. There was a good selection of glasses and sunglasses at a variety of price points. There were several customers but I was given full attention when it was my turn. He explained everything, answered all my questions, and told me what to expect next related to my glasses. It was a very friendly, comfortable environment and I will definitely be going to Pearle in the future.","updateTime":"2025-08-11T02:16:07.068914Z"},{"reviewer":"Luis Rafael Reyes Lopez","starRating":"FIVE","comment":"(Translated by Google) Excellent service, I recommend it 100%, a wide variety of very beautiful lenses.\n\n(Original)\nExcelente servicio lo recomiendo 100% mucha variedad de lente muy bellos","updateTime":"2025-08-08T22:45:45.426782Z"},{"reviewer":"pranish karki","starRating":"FIVE","comment":"I initially visit had some of concerns unanswered. However, the clinic followed up and the doctor personally reached out to clarify everything. I appreciated the effort and feel more confident in the care now. Thank you for addressing it.","updateTime":"2025-08-02T20:31:56.893523Z"},{"reviewer":"Josie Hernandez","starRating":"FIVE","comment":"Great service went in and was attended quickly budget was an issue but they worked with me and helped me Ada and the other associate were great help would recommend","updateTime":"2025-07-28T21:31:02.984288Z"},{"reviewer":"Barkley Freeman","starRating":"FIVE","comment":"Came in to pick up a pair of meta frames. Was assisted by a gentleman named Roshon who was very helpful with getting them set up. Turns out he was the owner and that said a lot with how helpful he was","updateTime":"2025-07-27T16:03:51.167521Z"}]