[{"reviewer":"Shakuntala Dhakal Khanal","starRating":"FIVE","comment":"Ada is so nice and perfect customer service and so polite i always go there.","updateTime":"2025-12-02T23:02:40.636825Z"},{"reviewer":"Julie Rieken","starRating":"FIVE","comment":"I came in at 5:00pm on the day before Thanksgiving, thinking that I just needed to order 2 pairs of glasses. Roshan was working alone, and was more than happy to help me with any questions I had. I asked him how long it would take before I got me glasses, and he said \"About an hour\" I didn't think that was possible for me to get my glasses the same day, considering it was already 5:15pm and they close at 6:00pm. He said he would take care of it, and if it went past 6:00, it was ok. I told him to call me when they were done and I would be right over. He called me at 5:47 and let me know they were ready. I got back there at 6:03, and he still took the time to make sure that I was happy with the outcome!!! Amazing customer service!!! Considering that it is hard to find people who care enough to go above and beyond at work, this interaction made my day!!!! Thanks again, Roshan!!!","updateTime":"2025-11-27T15:51:33.282727Z"},{"reviewer":"RubyAidee","starRating":"FIVE","updateTime":"2025-11-27T00:50:10.385582Z"},{"reviewer":"Ray Delgado","starRating":"FIVE","updateTime":"2025-10-31T18:44:59.566409Z"},{"reviewer":"Jayshree Patel","starRating":"FIVE","comment":"My husband and I recently visited Pearle Vision in Irving to get my prescription glasses made. We were very impressed with the entire experience. Every question we had, Roshan answered thoroughly in detail without any rush, which we really appreciated. Roshan and his staff are very professional, customer oriented and knowledgeable. Roshan introduced me varilux glasses with all benefits. We were happy with his all explanation so, I ordered my prescription glasses as well as sunglasses. It is expensive but it is well worth price when wearing every day and have pleasant experience to see the world.\nWe have been following Roshan for more than10 years due to his in-depth optometry knowledge, professionalism, customer care aptitude with always pleasant smile.\nIf you are looking for top quality service, great price, truly one of a kind customer caring experience then we highly recommend to visit Pearle Vision – Irving store and meet Roshan and his team for prescription glasses, sunglasses or any type of glasses. We are sure you will happy same as we are with Roshan and his staff.\n\nThank you, Roshan, for your all-uninterrupted truly excellent service.","updateTime":"2025-10-28T23:26:43.263822Z"},{"reviewer":"Nisal D J Hennedi","starRating":"FIVE","comment":"Excellent Service.","updateTime":"2025-10-24T23:42:24.504863Z"},{"reviewer":"Angela Rodriguez","starRating":"FIVE","comment":"I’m not one to leave a review but I have been going to Pearle Vision for almost a decade and they have always gone above and beyond when helping me. I truly have zero complaints about this place. I will always recommend it to everyone!","updateTime":"2025-10-24T21:25:31.969663Z"},{"reviewer":"Ravi Kiran","starRating":"FIVE","comment":"I went for my prescription glasses and I was guided exceptionally by the owner and I would strongly recommend pearle vision for their collection and excellent sevice.","updateTime":"2025-10-24T02:26:53.348827Z"},{"reviewer":"Nicole H","starRating":"FIVE","comment":"The people here are nice and courteous !! They have a nice selection of frames to choose from that are very trendy !!","updateTime":"2025-10-17T16:28:16.963897Z"},{"reviewer":"Pathum Panapitiya","starRating":"FIVE","comment":"I recently visited this place to get my prescription glasses made, and I am very impressed with the entire experience. Although I did not have the opportunity to meet with the doctor directly, the owner of the establishment was exceptionally helpful and knowledgeable. He took the time to answer all of my questions with patience and expertise, ensuring I felt comfortable with my choices.\nThe owner efficiently processed my order and had my prescription glasses ready within just 30 minutes, which I found to be incredibly convenient. In addition to the excellent selection of frames, he also guided me in choosing the best options covered by my insurance plan.\n\nI also purchased a pair of sunglasses, which were promptly shipped to me within one week. Overall, I highly recommend this place for anyone in need of prescription glasses.","updateTime":"2025-10-04T02:34:29.383359Z"},{"reviewer":"Eric Aguirre","starRating":"FIVE","comment":"Great experience with Dr. Bryan!","updateTime":"2025-09-19T21:21:16.290403Z"},{"reviewer":"Melissa Essex","starRating":"FIVE","comment":"Awesome customer service. I love y'all ❤️. Everyone is so helpful and friendly. Thank You for your awesomeness 🥰","updateTime":"2025-09-18T23:56:24.351759Z"},{"reviewer":"venkatesh goud","starRating":"FIVE","comment":"I had a wonderful experience at Pearle Vision. Adriana and Ada were both incredibly helpful, professional, and kind throughout my visit. It’s rare to find such friendly and attentive service—thank you both for making my visit such a positive one!","updateTime":"2025-09-15T18:40:33.786512Z"},{"reviewer":"Andrew Martinez","starRating":"FIVE","comment":"Very quick and professional Very helpful","updateTime":"2025-09-13T19:31:59.607779Z"},{"reviewer":"Jacquline Sarah","starRating":"FIVE","comment":"Excellent service. Thanks for the stylish pair of spectacles. Will recommend the place to everyone for sure.","updateTime":"2025-08-24T18:00:19.850224Z"},{"reviewer":"Lahiru Karunarathne","starRating":"FIVE","comment":"I highly recommend Pearle Vision for their outstanding service and true professionalism. The entire team is exceptionally knowledgeable, caring, and always willing to go above and beyond to assist their customers. From start to finish, they make the entire experience smooth, stress-free, and truly customer-focused. Their dedication to quality and attention to detail is evident in every interaction. Pearle Vision sets the standard for excellence in eye care and customer service, and I would confidently recommend them to anyone seeking trusted, professional vision care.","updateTime":"2025-08-24T17:26:31.614910Z"},{"reviewer":"Hassan Abdal","starRating":"FIVE","comment":"Roshan is professional and caring! Always looking out to make sure I had the best options and made sure I clearly understood how every dollar went into the total price. He also got my frame ready within an hour after picking them out, which is unheard of. (They usually take 2-3 weeks to get ready)","updateTime":"2025-08-23T23:04:36.398323Z"},{"reviewer":"Maduri Senaratne","starRating":"FIVE","comment":"Customer service is at its best. Worth the price you are paying. My husband and I both got glasses from Pearl Vision and so glad we did it . From beginning to the end you will be given a very professional care . Love this place. ❤️❤️","updateTime":"2025-08-20T15:49:28.395899Z"},{"reviewer":"Thanuja Lokuge","starRating":"FIVE","comment":"Roshan and his team at Pearle Vision, Irving are simply the best! As a glasses wearer visiting from the UK, I’ve been to many opticians across the US, but the service, care, and pricing here are unmatched. Highly recommend them for spectacles, contact lenses, and eye exams! Thank you and all the best!","updateTime":"2025-08-17T17:47:12.609583Z"},{"reviewer":"Dammika Tharanga","starRating":"FIVE","comment":"I would like to share my wonderful experience with Roshan and his team at Pearle Vision – Irving, who in my opinion are truly the best in America!\n\nAs a full-time spectacle wearer since grade 9, I’ve visited many opticians across the US while traveling from the UK, including New York, Los Angeles, Florida, and several places in Texas, but I can confidently say the service and pricing I received here in Irving have been unmatched.\n\nThe optometrist next door also sets the tone with a warm welcome and a friendly smile before referring you to Roshan and his team. From there, you’re offered an excellent range of choices, clear explanations, and patient guidance. Every question I had was answered thoroughly and without any rush, which I really appreciated.\n\nBeing a long-time Ray-Ban fan, I’ve purchased several pairs of glasses here over time, from everyday spectacles with anti-glare and transitions to sunglasses. On my most recent visit, I also went for the Ray-Ban Meta glasses, and I couldn’t be happier, especially considering the fantastic price compared to the UK.\n\nNow, whenever I visit Dallas, I only buy my spectacles from Pearle Vision – Irving. I highly recommend Roshan and his team for spectacles, contact lenses, and eye exams if you’re looking for top-quality service, great prices, and a truly caring approach.\n\nWishing Roshan and the entire team continued success, thank you for the outstanding service!","updateTime":"2025-08-17T16:57:01.661248Z"},{"reviewer":"Ravi De Zoysa","starRating":"FIVE","comment":"Best quality products","updateTime":"2025-08-16T05:13:23.948050Z"},{"reviewer":"Roshan Weerasinghe","starRating":"FIVE","comment":"Pearle Vision provides excellent service with true professionalism. The staff is knowledgeable, caring, and always willing to help. They do wonderful work and make the entire experience smooth and stress-free. Highly recommended!","updateTime":"2025-08-16T02:54:23.554119Z"},{"reviewer":"Kapila Senaratne","starRating":"FIVE","updateTime":"2025-08-16T02:26:54.901539Z"},{"reviewer":"Thomas Hardman","starRating":"ONE","comment":"Took a frame and prescription to you. You would not fill it because you did not sell that frame. ?????","updateTime":"2025-08-12T19:27:59.370967Z"},{"reviewer":"Valerie Patton","starRating":"FIVE","comment":"This was my first time at Pearle and I was so impressed! Wish I had tried them sooner. There was a good selection of glasses and sunglasses at a variety of price points. There were several customers but I was given full attention when it was my turn. He explained everything, answered all my questions, and told me what to expect next related to my glasses. It was a very friendly, comfortable environment and I will definitely be going to Pearle in the future.","updateTime":"2025-08-11T02:16:07.068914Z"},{"reviewer":"Luis Rafael Reyes Lopez","starRating":"FIVE","comment":"(Translated by Google) Excellent service, I recommend it 100%, a wide variety of very beautiful lenses.\n\n(Original)\nExcelente servicio lo recomiendo 100% mucha variedad de lente muy bellos","updateTime":"2025-08-08T22:45:45.426782Z"},{"reviewer":"pranish karki","starRating":"FIVE","comment":"I initially visit had some of concerns unanswered. However, the clinic followed up and the doctor personally reached out to clarify everything. I appreciated the effort and feel more confident in the care now. Thank you for addressing it.","updateTime":"2025-08-02T20:31:56.893523Z"},{"reviewer":"Josie Hernandez","starRating":"FIVE","comment":"Great service went in and was attended quickly budget was an issue but they worked with me and helped me Ada and the other associate were great help would recommend","updateTime":"2025-07-28T21:31:02.984288Z"},{"reviewer":"Barkley Freeman","starRating":"FIVE","comment":"Came in to pick up a pair of meta frames. Was assisted by a gentleman named Roshon who was very helpful with getting them set up. Turns out he was the owner and that said a lot with how helpful he was","updateTime":"2025-07-27T16:03:51.167521Z"},{"reviewer":"Doug Perry","starRating":"FIVE","comment":"Nice helpful folks in the front office.","updateTime":"2025-07-25T16:17:00.953957Z"},{"reviewer":"J Garc","starRating":"FIVE","comment":"I got my glasses in 22 minutes! Amazing services they understood I didn’t want glasses but I still came out extremely satisfied! I’ll be back for sunglasses. Great service!","updateTime":"2025-07-22T19:17:13.417238Z"},{"reviewer":"Daphne Earle","starRating":"FIVE","comment":"Great service! Staff was very friendly . I can’t wait to get my meta glasses I purchased through them!","updateTime":"2025-07-20T04:29:22.915223Z"},{"reviewer":"gisell","starRating":"FIVE","comment":"My mother and I had a wonderful experience at Pearle Vision, all thanks to Adriana. She was incredibly lovely, knowledgeable, and made the entire process so easy and stress-free. Adriana took the time to answer all of our questions and made sure we felt completely comfortable throughout our visit. Her professionalism and warm demeanor truly stood out, and we left feeling confident and well taken care of. Because of her, we will definitely be returning. Thank you, Adriana, for making our experience such a great one!","updateTime":"2025-07-13T00:05:58.651118Z"},{"reviewer":"Zsófia Baumann","starRating":"FIVE","comment":"I had a great experience. The staff were really friendly and helpful. The eye test was easy, and the optician explained everything clearly.\nThey also had a nice selection of glasses, and I found a pair I really liked. My new glasses were ready quickly and fit perfectly.\nI definitely recommend this place if you need an eye test or new glasses!","updateTime":"2025-07-03T15:13:43.275577Z"},{"reviewer":"larry causey","starRating":"FIVE","updateTime":"2025-07-01T21:38:38.085373Z"},{"reviewer":"Deisy Reyes","starRating":"FIVE","comment":"This place is wonderful, both eye doctor and eye doctor owner have wonderful outstanding customer service! I’m a brand new customer and they made my first time contact wearing super easy’ !","updateTime":"2025-06-23T20:51:34.589961Z"},{"reviewer":"Kylon Mcbride","starRating":"FIVE","comment":"Flawless experience from start to finish. Clean building , great customer service, great pricing. I felt cared for and for the first time ever I received same day turn around on my glasses. I’ve been wearing glasses since the 6th grade and have never even known this to be a thing. Big ups to this location!","updateTime":"2025-06-14T17:38:31.229821Z"},{"reviewer":"Andrea Cruz","starRating":"FIVE","comment":"Pearl Vision has great customer service, modern choice of frames and super fast delivery. We’ve got our glasses within a week! Super recommended!","updateTime":"2025-06-12T16:14:11.516252Z"},{"reviewer":"Udaya Alwis","starRating":"FIVE","comment":"Excellent and quality service ...","updateTime":"2025-06-09T03:12:40.750784Z"},{"reviewer":"Priya Munas","starRating":"FIVE","comment":"Thank you Pearl Vision for my beautiful glasses.. especially mr Roshan for your exceptional customer service and all your help..I would definitely be coming back to your store in the future.","updateTime":"2025-06-07T02:59:27.895744Z"},{"reviewer":"jaya chandra","starRating":"FIVE","comment":"I had a fantastic experience at Pearle Vision! From the moment I walked in, the staff was friendly, professional, and very welcoming.\n\nSpecial shoutout to Roshaan who helped me pick out the perfect pair of glasses—they were patient, knowledgeable, and made the whole process easy and stress-free. The frame selection was great, and I found exactly what I was looking for at a reasonable price.\n\nHighly recommend this location if you’re looking for excellent service and quality care. I’ll definitely be coming back!","updateTime":"2025-06-05T16:03:07.711351Z"},{"reviewer":"Hemaka Mendis","starRating":"FIVE","comment":"Reliable and fastest service and affordable price . I will definitely buying again from them.\nHighly recommended","updateTime":"2025-06-04T23:31:51.608120Z"},{"reviewer":"nizar ali","starRating":"FIVE","updateTime":"2025-06-04T23:03:48.065186Z"},{"reviewer":"NALIN","starRating":"FIVE","comment":"I went to this Pearle Vision store to get my glasses. Roshan and his team did an excellent job helping me pick up the right pair and also got my glasses in an hour. Thank you for the superb service. I definitely recommend this store to everyone who needs glasses the same day with the best customer service.","updateTime":"2025-06-04T22:43:00.354256Z"},{"reviewer":"D K","starRating":"ONE","updateTime":"2025-06-04T20:33:58.222461Z"},{"reviewer":"Avik Peiris","starRating":"FIVE","comment":"Great service. Roshan went above and beyond to help us 😼😼","updateTime":"2025-06-04T20:33:18.965963Z"},{"reviewer":"Sharmila Chatulani","starRating":"FIVE","comment":"We had a great experience at this store. The staff was very courteous, took their time to patiently explain different options and features, gave a very clear and detailed cost breakdown, and explanation of benefit coverage. Loved the frame options and got my glasses within a few minutes of completing my order! I plan to go back for prescription sunglasses!","updateTime":"2025-06-04T20:30:15.146073Z"},{"reviewer":"Viktor Kovács","starRating":"FIVE","comment":"I bought my glasses from Pearle Vision and I'm really satisfied with it. It's a great shop with professional service from nice staff.","updateTime":"2025-06-03T13:23:03.555165Z"},{"reviewer":"Barby Bulner","starRating":"FIVE","comment":"I got my first pair of bifocals made at Pearle Vision with the help of Mr. Roshan Lokuge his guidance and professionalism in what he does was great. He advised me of what type of frame would suit me, and explained to me of the different types of frames colours and the designer brands he had in his shop.\nHis kind and caring manner and his knowledge in what he does is impeccable. The customer sevice I received was awesome I will definitely recommend him and his kind staff to all my friends and relatives. I wish Mr. Roshan and his team all the best.\nThank you for your excellent service.\nI am extremely pleased with my new eye wear.","updateTime":"2025-06-03T10:50:23.756688Z"},{"reviewer":"Dimple Lokuge","starRating":"FIVE","comment":"Excellent customer service!! Highly recommend this place to everyone!! Mr Roshan , thank you for your Excellent service 👍 👏 and my super glam glasses 😊","updateTime":"2025-06-03T04:55:23.916642Z"}]
