[{"reviewer":"Jose Foronda","starRating":"FIVE","updateTime":"2026-03-12T02:33:37.810395Z"},{"reviewer":"Nadia Arantza","starRating":"FIVE","comment":"I can’t thank Roshan and his team enough for the excellent service and attention.\nThey went above and beyond to fulfill my prescription in a timely manner.\nNeedless to say, I’m extremely happy with my contact lenses.\nFrom now on, this will be my go to optical shop. Thanks again! 😀","updateTime":"2026-03-07T19:18:45.627202Z"},{"reviewer":"rory carter","starRating":"FIVE","comment":"Fast and easy","updateTime":"2026-03-07T16:45:19.433680Z"},{"reviewer":"Cherry Carter","starRating":"FIVE","comment":"I had a great experience with them I would remind them to anyone","updateTime":"2026-03-06T22:14:47.014131Z"},{"reviewer":"Edgar Arreguin","starRating":"FIVE","comment":"Great salesman, very informative, talked me into getting insurance, very answered all my questions","updateTime":"2026-03-06T21:31:29.604904Z"},{"reviewer":"Ella Hornbuckle","starRating":"FIVE","comment":"Adriana was wonderful. She was professional and polite with a sweet demeanor. Rohan Was also very helpful and wonderful also very polite a delightful experience all together.","updateTime":"2026-03-03T21:35:38.778709Z"},{"reviewer":"Nana Kwadwo Kumi Gyamfi","starRating":"FIVE","comment":"Roshan has the best customer service ever. He really did take care of me.\nThanks Man!","updateTime":"2026-02-27T23:48:52.837603Z"},{"reviewer":"Cynthia Russell","starRating":"FIVE","comment":"The owner Rodman and staff made the experience enjoyable!! Being it ‘s the first time needing eye glasses. THANK YOU!!!! In Irving. Pay them a visit, you won’t regret it!!!!!","updateTime":"2026-02-25T14:45:16.698820Z"},{"reviewer":"Jeannette Hernandez","starRating":"FIVE","comment":"Service/frames/lenses everything is on point! Frames may be a little pricey but they are well worth it!! I can seriously say I have never had an issue with my glasses since coming to pearl vision! 👍❤️","updateTime":"2026-02-16T22:14:34.146282Z"},{"reviewer":"Gayashan Gedara","starRating":"FIVE","comment":"I’ve been coming here for a long time, and I can honestly say this is one of the best eyeglasses places around. Roshan has been taking care of me for years, and he’s truly one of the best in the business. He’s professional, knowledgeable, and always makes sure everything fits perfectly and looks great.\n\nI also want to give a big thank you to the amazing ladies on the team. They’re always so friendly, patient, and helpful every time I come in. Even though I can’t remember everyone’s name, they always make me feel welcomed and taken care of.\n\nThe service is smooth, fast, and very professional. They take their time helping you choose the right frames and make sure your prescription is perfect. I wouldn’t go anywhere else. Highly recommend this place if you want quality glasses and top-tier customer service","updateTime":"2026-02-14T21:24:46.535656Z"},{"reviewer":"Staci Hill","starRating":"FIVE","comment":"Before visiting this location , I sought out an appointment at a location not far from here , couldn't seem to get an appointment due to scheduling issues , but when I came here the office is quite small but has so much personality, the staff was amazing , and when I met the Dr. , the VERY next day , I see where they (staff) gets the personality from , he was amazing OMG !!! again happy birthday Dr. Bryan you are the best . Don't sleep on this office guys they are amazing.","updateTime":"2026-02-12T00:26:37.244355Z"},{"reviewer":"juliana flores","starRating":"FIVE","comment":"Very helpful and knowledgeable on all the options for the eyewear. Very patient and friendly.","updateTime":"2026-02-10T20:38:15.326073Z"},{"reviewer":"Adam Momin","starRating":"FIVE","updateTime":"2026-02-07T18:31:00.244270Z"},{"reviewer":"L. Colleen Smith","starRating":"FIVE","comment":"Dr. Brown was the absolute bees-nees. He is very knowledgeable and most of all he's relatable. I enjoyed my visit very much and wish I can make another one","updateTime":"2026-02-07T07:02:42.594959Z"},{"reviewer":"Hayden Heady","starRating":"FIVE","comment":"The doctor was incredibly nice and Roshan (the owner) was very helpful and even stayed late to make my prescription same day.","updateTime":"2026-02-05T20:36:03.025531Z"},{"reviewer":"Alina Velazquez","starRating":"FIVE","comment":"Exceptional service!!\nI am so happy I finally try this new place to buy my contacts and glasses. They had my new glasses ready the same day I bought them. The doctor at the office knows what he is doing. Fast and smooth service at both places at the eye doctor office and the glasses shop!\nI will neverrrr be back to “America’s Best Contact and Glasses” their service is so bad, lazy and bitter employees !","updateTime":"2026-02-05T00:33:18.040509Z"},{"reviewer":"Cesar Lucero","starRating":"FIVE","comment":"(Translated by Google) The service was excellent, Ada, Brenda, Adriana and Karla are highly recommended; they helped me and me get the glasses.\n\n(Original)\nSúper buena la atención, Ada, Brenda, Adriana y Karla recomendables nos ayudaron a mi y a mi a conseguir los lentes..","updateTime":"2026-01-31T17:59:56.519888Z"},{"reviewer":"Hoffman Diaz","starRating":"FIVE","comment":"Staff was great! Will fome back for second pair :)","updateTime":"2026-01-31T17:57:08.730119Z"},{"reviewer":"Cj Kingdomcitizen","starRating":"FIVE","comment":"Optometrist on duty is awesome fit my prescription perfectly. The staff on the sales side was very informative and helpful. They took time to help with details and personalized service. Definitely my place of choice","updateTime":"2026-01-29T22:43:17.521037Z"},{"reviewer":"ELEEKA","starRating":"FIVE","comment":"This was my second time getting an eye exam for prescription glasses, and it was quick and efficient. I was pleasantly surprised to receive my glasses the same evening. The quality of the glasses is amazing, and the staff were wonderful. Roshan was especially great. He answered all my questions and clearly explained what to expect. Overall, it was a very good experience.","updateTime":"2026-01-20T16:41:46.190310Z"},{"reviewer":"Derrica Blades","starRating":"FIVE","comment":"Fast service, nice selection of frames and affordable price plus the staff was very helpful and informative.","updateTime":"2026-01-17T19:02:11.122086Z"},{"reviewer":"Jagadish Poudel","starRating":"FIVE","updateTime":"2026-01-16T21:01:05.063741Z"},{"reviewer":"suseel kumar nidumolu","starRating":"FIVE","comment":"A +ve environment and the staff is welcoming i had a pretty smooth experience today I highly recommend it go check it out they have some amazing collections of eye wear you would like actually","updateTime":"2026-01-07T21:25:48.033524Z"},{"reviewer":"weston townsend","starRating":"FIVE","comment":"Great experience and had the metas","updateTime":"2026-01-07T17:21:28.315489Z"},{"reviewer":"Pam Watson","starRating":"FIVE","comment":"The best eyeglass experience ever!! I loved the first pair I got here and can't wait for my new ones!","updateTime":"2026-01-03T19:37:30.239764Z"},{"reviewer":"Gokul Krish","starRating":"FIVE","comment":"Mr. Roshan Lokuge is so great in explaining all available options and he is so kind. If you are looking for an store please give a try.","updateTime":"2026-01-02T19:20:41.142022Z"},{"reviewer":"Ana Garcia","starRating":"FIVE","comment":"Ada provided excellent service! She was incredibly helpful in assisting me with picking out the perfect frame and was very diligent about making sure I got the most out of my insurance coverage for my glasses. She was knowledgeable, patient, and made the whole process easy and stress-free. I truly appreciate her help and highly recommend her!","updateTime":"2025-12-31T23:47:36.959809Z"},{"reviewer":"Cayenne Price","starRating":"FIVE","comment":"The staff was extremely friendly and patient especially when it took me over an hour to decide on my first pair of glasses. Would definitely recommend them!","updateTime":"2025-12-31T22:48:48.451386Z"},{"reviewer":"Raman Ganapathy","starRating":"FIVE","comment":"Great place and well explained by the owner Roshan about the insurance coverage. Happy with the latest collection of frames that we picked !","updateTime":"2025-12-31T18:49:13.559781Z"},{"reviewer":"Amy Bell","starRating":"FIVE","comment":"From beginning to end service was excellent; everyone was warm, caring, and knowledgeable! Very happy I googled show me five star vision organizations in Irving and Pearl Vision was listed, it did not disappoint!!","updateTime":"2025-12-30T21:35:10.986280Z"},{"reviewer":"John","starRating":"THREE","updateTime":"2025-12-30T19:14:26.398157Z"},{"reviewer":"Ashley Eli","starRating":"FIVE","comment":"Had an amazing experience at this Pearle Vision location. We had the pleasure of being serviced by the owner, Roshan. He was fantastic and kind. Super patient with us and explained our benefits well. Highly recommend getting your glasses here, especially if you have VSP insurance. Will definitely be coming back for our vision needs in the future.","updateTime":"2025-12-28T20:51:24.338339Z"},{"reviewer":"Adrian Howard","starRating":"FIVE","comment":"This location is awesome. I purchased two pair of glasses and the service was impeccable","updateTime":"2025-12-22T18:31:40.873025Z"},{"reviewer":"Elizabeth Bell","starRating":"FIVE","comment":"I have been a customer of Pearle Vision in Irving for over 30 years, mostly because they are conveniently located next door to Dr. Conrad Bryan, OD (THE BEST). Over the years, their products and service have always been very good.\n\nHowever, the customer service I received today from Roshan Lokuge was truly off the charts. When I arrived, he was already helping other customers, yet he immediately acknowledged me and made me feel welcome as I began looking for new eyeglass frames.\n\nNot only was he working on a Sunday, but he was also patient, attentive, and genuinely helpful in guiding me toward frames that fit me—not just my face, but my style and needs as well. This level of service was so outstanding that even though I never take the time to post reviews, I thought Roshan deserved to be recognized.","updateTime":"2025-12-21T23:54:40.098864Z"},{"reviewer":"Fernanda Jacobo","starRating":"FIVE","comment":"Wonderful! Went in after my exam with Dr. Bryan and chose my glasses (around 12:30 PM). Everybody was wonderful and patient with me. I wanted glasses that did not hurt the bridge of my nose and got the help needed. Extremely recommend anyone to come here! Got a call around 3 saying they were ready for pick up. Crazy to think that 24 hours ago I did not have glasses and now I can see clearly. Thank you for everything!!!","updateTime":"2025-12-20T22:16:34.757777Z"},{"reviewer":"Nithya Raghunathan","starRating":"FIVE","updateTime":"2025-12-14T01:08:09.630311Z"},{"reviewer":"Rey Barr","starRating":"FIVE","comment":"Excellent experience. Thank you","updateTime":"2025-12-11T21:53:28.121312Z"},{"reviewer":"Timothy Sewell","starRating":"FIVE","comment":"Amazing customer service and support. I purchased a pair of RayBan Meta glasses and I was pleasantly impressed with the turnaround time of my lenses and the service with setting them up. I’ll definitely be a return customer.","updateTime":"2025-12-11T21:04:42.458050Z"},{"reviewer":"Tim O’Sullivan","starRating":"FIVE","comment":"Ada is wonderful. She made this experience a true pleasure! When I need glasses again, I will come back to Pearle! Thank you Ada!!","updateTime":"2025-12-09T19:46:58.231559Z"},{"reviewer":"tyriandree jones","starRating":"FIVE","comment":"We were told when updating my husband’s lenses that the lenses made in-house come standard with the premium materials. However, when I called to follow up on the order, I was told they had to be ordered because he supposedly chose the basic option.\n\nThis contradiction is extremely frustrating. The miscommunication — paired with the associate’s attitude when we brought it up — is enough to make us never want to use Pearle Vision again. We spent over $700 there and were then forced to pay the price difference just to ensure his glasses were ready on time.\n\nI will be escalating this matter, as the lack of communication and customer service is unacceptable.\n\nThankfully the owner was able to accommodate us.","updateTime":"2025-12-09T18:49:51.627220Z"},{"reviewer":"Shakuntala Dhakal Khanal","starRating":"FIVE","comment":"Ada is so nice and perfect customer service and so polite i always go there.","updateTime":"2025-12-02T23:02:40.636825Z"},{"reviewer":"Julie Rieken","starRating":"FIVE","comment":"I came in at 5:00pm on the day before Thanksgiving, thinking that I just needed to order 2 pairs of glasses. Roshan was working alone, and was more than happy to help me with any questions I had. I asked him how long it would take before I got me glasses, and he said \"About an hour\" I didn't think that was possible for me to get my glasses the same day, considering it was already 5:15pm and they close at 6:00pm. He said he would take care of it, and if it went past 6:00, it was ok. I told him to call me when they were done and I would be right over. He called me at 5:47 and let me know they were ready. I got back there at 6:03, and he still took the time to make sure that I was happy with the outcome!!! Amazing customer service!!! Considering that it is hard to find people who care enough to go above and beyond at work, this interaction made my day!!!! Thanks again, Roshan!!!","updateTime":"2025-11-27T15:51:33.282727Z"},{"reviewer":"RubyAidee","starRating":"FIVE","updateTime":"2025-11-27T00:50:10.385582Z"},{"reviewer":"Ray Delgado","starRating":"FIVE","updateTime":"2025-10-31T18:44:59.566409Z"},{"reviewer":"Jayshree Patel","starRating":"FIVE","comment":"My husband and I recently visited Pearle Vision in Irving to get my prescription glasses made. We were very impressed with the entire experience. Every question we had, Roshan answered thoroughly in detail without any rush, which we really appreciated. Roshan and his staff are very professional, customer oriented and knowledgeable. Roshan introduced me varilux glasses with all benefits. We were happy with his all explanation so, I ordered my prescription glasses as well as sunglasses. It is expensive but it is well worth price when wearing every day and have pleasant experience to see the world.\nWe have been following Roshan for more than10 years due to his in-depth optometry knowledge, professionalism, customer care aptitude with always pleasant smile.\nIf you are looking for top quality service, great price, truly one of a kind customer caring experience then we highly recommend to visit Pearle Vision – Irving store and meet Roshan and his team for prescription glasses, sunglasses or any type of glasses. We are sure you will happy same as we are with Roshan and his staff.\n\nThank you, Roshan, for your all-uninterrupted truly excellent service.","updateTime":"2025-10-28T23:26:43.263822Z"},{"reviewer":"Nisal D J Hennedi","starRating":"FIVE","comment":"Excellent Service.","updateTime":"2025-10-24T23:42:24.504863Z"},{"reviewer":"Angela Rodriguez","starRating":"FIVE","comment":"I’m not one to leave a review but I have been going to Pearle Vision for almost a decade and they have always gone above and beyond when helping me. I truly have zero complaints about this place. I will always recommend it to everyone!","updateTime":"2025-10-24T21:25:31.969663Z"},{"reviewer":"Ravi Kiran","starRating":"FIVE","comment":"I went for my prescription glasses and I was guided exceptionally by the owner and I would strongly recommend pearle vision for their collection and excellent sevice.","updateTime":"2025-10-24T02:26:53.348827Z"},{"reviewer":"Nicole H","starRating":"FIVE","comment":"The people here are nice and courteous !! They have a nice selection of frames to choose from that are very trendy !!","updateTime":"2025-10-17T16:28:16.963897Z"},{"reviewer":"Pathum Panapitiya","starRating":"FIVE","comment":"I recently visited this place to get my prescription glasses made, and I am very impressed with the entire experience. Although I did not have the opportunity to meet with the doctor directly, the owner of the establishment was exceptionally helpful and knowledgeable. He took the time to answer all of my questions with patience and expertise, ensuring I felt comfortable with my choices.\nThe owner efficiently processed my order and had my prescription glasses ready within just 30 minutes, which I found to be incredibly convenient. In addition to the excellent selection of frames, he also guided me in choosing the best options covered by my insurance plan.\n\nI also purchased a pair of sunglasses, which were promptly shipped to me within one week. Overall, I highly recommend this place for anyone in need of prescription glasses.","updateTime":"2025-10-04T02:34:29.383359Z"}]