[{"reviewer":"Britt _","starRating":"FIVE","comment":"She was quick and very kind!","updateTime":"2025-12-02T16:38:45.883111Z"},{"reviewer":"Katelyn Legoas","starRating":"FIVE","comment":"Leah and Jennifer were absolutely lovely. They were so incredibly patient, didn't force me into anything, and made sure that we got the best discount we were eligible for. We stopped by on a visit from another installation, and I 10/10 would make that trip again to get another pair of glasses.\n\nEdit: I encountered an issue with my glasses that were mailed to me, and Jennifer immediately problem solved. My mom was able to pick up the new pair and hang on to them for when I was able to visit. After I was able to get them, Brittany worked actual magic (and was very patient with me), and my glasses fit perfectly! She was also able to quickly pull up all of my info and have sunglass lens ordered. I'm very glad to make the trip.","updateTime":"2025-11-29T17:32:23.192186Z"},{"reviewer":"Lyedell Gibson","starRating":"FIVE","comment":"Ms. Jennifer at Pearle Vision NAS Oceana always takes care of our family eyewear needs. Jennifer and Brittany are true professionals. They always provide lots of options in frames, lens and ensure we get the max benefit from our insurance.\nDr. Huynh always provide a thorough, quick exam and address all of our vision concerns.","updateTime":"2025-10-29T14:51:18.025419Z"},{"reviewer":"Christian Ware Baker","starRating":"FIVE","comment":"This is the only place that I trust to get my lenses and eye exam at. They are always polite, courteous and engaging. Dr. Hyun is amazing. The store manager is excellent. I will always recommend this location to everyone that I know.","updateTime":"2025-09-27T00:40:33.699636Z"},{"reviewer":"Malisa Simmons","starRating":"FIVE","comment":"Jennifer is awesome and happy 😊 and very friendly!!!! She is knowledgeable and has an eye for the look we are looking for 💗🫶","updateTime":"2025-08-28T10:05:35.561271Z"},{"reviewer":"Lorra-Lee Legoas","starRating":"FIVE","comment":"If you're looking for a place to get eye glasses, Pearle Vision at the Oceana Navy Exchange is the best place in the area. They have an extensive selection from which to choose. Jennifer, the store manager, operates a no pressure to buy eye glass store. She encouraged my daughter to try on all the glasses that interested her. Plus, she made some suggestions on which other glasses may provide the fit my daughter needed. My daughter found a pair of glasses, which Pearle Vision is shipping to her home out of state. We are quite satisfied with our experience. Leah provided us with a seamless checkout and thoroughly compared prices and discounts.","updateTime":"2025-08-21T14:06:28.520840Z"},{"reviewer":"Gatorman","starRating":"FIVE","comment":"I inadvertently sat on my glasses for the first time ever. Both arms were bent and a lens had popped out. I took it in and without any fuss, they fixed both issues. To top it off I wasn't charged for the repair. They were friendly, professional and went out of their way to help.\nMany thanks.","updateTime":"2025-08-18T12:33:35.848148Z"},{"reviewer":"DeAndre Sistrunk","starRating":"FIVE","comment":"C359-Navy Exchange Oceana.... Since my family has been in the area, they have been the best all around shopping environment PERIOD!. Their customer service is unmatched; the feel of be treated as an individual and not just a customer, blowed me away. I ordered a pair of Meta glasses... They were out of stock. The associate took my measurements and contact information down to call me when they were available. I got there, they were gone again lol. I made it home an hour later, they were back in and she handled the transaction over the phone. They were so informative about everything. A month later I took my son and got another pair. If they haven't received an award yet... They definitely deserve one! And the best optometrist I've been to anywhere in the United States. I am not exaggerating.. all factual events. I love them!!! Here are the flowers to prove it... 💐💐💐💐💐","updateTime":"2025-08-02T22:15:54.512774Z"},{"reviewer":"Daishashouse","starRating":"FIVE","comment":"This was my first time getting a prescription AND glasses at Pearle Vision and they didn’t disappoint. The staff is wonderful and the prices are amazing! 10 out of 10 would recommend to everyone. :^)","updateTime":"2025-08-01T06:16:16.358080Z"},{"reviewer":"Lavern Haugabrook","starRating":"FIVE","comment":"Great customer service\nLove Jen , Leah, and brittney. thank you for your great customer service","updateTime":"2025-07-12T19:20:56.682262Z"},{"reviewer":"G","starRating":"FIVE","comment":"Excellent service!!","updateTime":"2025-07-12T19:18:04.067491Z"},{"reviewer":"Lynn Tucker","starRating":"FIVE","updateTime":"2025-07-11T04:48:30.042349Z"},{"reviewer":"Malcolm Jones","starRating":"FIVE","comment":"Awesome employee very helpful and informational. Really could tell the experience level","updateTime":"2025-07-10T02:02:47.043455Z"},{"reviewer":"JonPaul Pangan","starRating":"FIVE","updateTime":"2025-06-23T12:19:27.516552Z"},{"reviewer":"Honda 18Kw","starRating":"FIVE","comment":"👍","updateTime":"2025-03-28T13:18:41.627418Z"},{"reviewer":"Joseph Cole","starRating":"FIVE","updateTime":"2025-03-28T01:56:19.622084Z"},{"reviewer":"Noah Asher","starRating":"FIVE","updateTime":"2025-03-28T01:55:59.586291Z"},{"reviewer":"Marnie T.","starRating":"FIVE","comment":"I was visiting from out of town and needed two new pairs of glasses readjusted because the temples were too tight. Brittany was able to make them comfortable, and she did not charge me. She was pleasant and said I could come back if my glasses required further adjustments. Excellent customer service, thank you.","updateTime":"2025-03-08T16:32:34.965283Z"},{"reviewer":"Kris Steil","starRating":"FIVE","comment":"Brittany is always very helpful and pleasant!","updateTime":"2025-02-16T19:35:28.653677Z"},{"reviewer":"Alfred Mc GUIRE","starRating":"FIVE","comment":"I've had two other pairs of bifocals and I was reluctant to get this pair as bifocals. I trusted Jenn and my wife and I couldn't be more satisfied. The knowledge, expertise, and customer service is far and above the best my wife and I have ever experienced!!!!!@","updateTime":"2025-01-13T19:00:34.022613Z"},{"reviewer":"A","starRating":"FIVE","comment":"If I could give Pearle Vision on Tomcat Boulevard 6/5 stars, I would.\nMy family and I have been loyal customers for 3+ years. From the moment you walk in, you’re greeted with warmth and treated like family. The staff here is absolutely wonderful. Super patient, kind, and genuinely happy to help. Jennifer, in particular, always goes above and beyond. She’s been a highlight of every visit, making us feel right at home while also being incredibly professional.\nOne thing that stands out is how much fun they make the process. Picking out glasses can feel like a chore, but not here. Staff is extremely patient and makes the whole experience fun and exciting. They’re great at helping you find the perfect frames and take the time to make sure you’re happy with your choice. You never feel rushed, and they CARE about getting it right.\nEven when we’re stopping by for something else at the NEX, we always make a point to swing by, say hello, and catch up with Jennifer and the staff. It’s that personal connection that keeps us coming back.\nOn top of all that, the store is spotless, the prices are great, and the overall atmosphere is so welcoming. It’s become our go-to place, and we always leave happy and feel that we’ve been well taken care of.\nIf you’re looking for great prices, excellent service, and a team that makes you feel like family, Pearle at the Oceana NEX is definitely the place to go. Thank you, Jennifer - you rock!!","updateTime":"2024-12-17T01:23:33.386837Z"},{"reviewer":"Lisa Salvato","starRating":"FIVE","comment":"I highly recommend the Oceana location. The manager is great.","updateTime":"2024-12-02T01:04:31.931036Z"},{"reviewer":"Chloe Cozort","starRating":"FIVE","comment":"Love the customer service!! Brittney is the absolute sweetest and extremely knowledgeable and helpful. I have now shopped there repeatedly and have enjoyed every interaction shopping there. 10/10.","updateTime":"2024-11-29T17:57:52.733097Z"},{"reviewer":"Chris Shilling","starRating":"FIVE","comment":"I cannot say enough wonderful things about Jennifer at Pearle Vision! From the moment I stepped into the store, she greeted me with the warmest smile and an upbeat attitude that instantly made me feel welcome. Jennifer’s knowledge and expertise were apparent right away—she took the time to walk me through my options, explained everything clearly, and never once made me feel rushed or overwhelmed.\n\nWhen it came to choosing glasses, Jennifer was a total rock star! She has an incredible eye for style and helped me find the perfect frames that not only matched my personality but also fit comfortably. Her suggestions were spot on, and she was genuinely invested in making sure I loved my choice and that also made my wife happy!\n\nWhat really stood out was her patience and attention to detail. She carefully adjusted my frames for the perfect fit and ensured I was completely satisfied before leaving. It’s rare to find someone so dedicated to providing a great customer experience, and Jennifer exceeded all my expectations.\n\nJennifer turned what could have been a stressful task into a fun and enjoyable experience. She is truly an asset to Pearle Vision, and I’ll be recommending her to everyone I know. Thank you, Jennifer, for your exceptional service—you’ve earned a customer for life!","updateTime":"2024-11-21T00:45:46.379321Z"},{"reviewer":"M G","starRating":"FIVE","comment":"Great! Brittany helped me pick out my glasses. It was my first time getting bifocals and she was very patient answering all of my questions. The glasses came back very quickly and I love them! Thank you.","updateTime":"2024-11-17T09:29:43.315122Z"},{"reviewer":"eric schmidt","starRating":"THREE","comment":"As for buying glasses, I went back 3 times do get them corrected, I was never told about all the options.,up front and few hundred dollars later .still not correct, staff was friendly.","updateTime":"2024-11-15T10:46:47.339902Z"},{"reviewer":"Old School","starRating":"FIVE","comment":"The staff has been really helpful since I purchased my first set of glasses with them back in July of this year. I was having a lot of problems with my first eye insurance carrier. The team at this location provided recommendations on other insurance companies that were more reliable. Based on their advice, I switched carriers, went back to this location and purchased two more sets of prescription sunglasses saving over $800.00 dollars compared to my first purchased where I saved absolutely nothing!!! To be clear, the reason I did not received any previous saving under the first purchase was due to a bad contract I had signed for eye insurance and Davis Vision refused to acknowledge the contract I had signed promising me coverage through their company. Again, the team at this location help me get from under that contract and obtain a new carrier for my eye care to include savings and benefits. I’m with VSP now and it works much better. I am truly grateful for their assistance and will continue to do business at this location as long as the customer is top notch!!!!","updateTime":"2024-11-13T13:03:10.357166Z"},{"reviewer":"Mary Goodman","starRating":"FIVE","comment":"Super customer service. Thank you","updateTime":"2024-10-23T15:02:38.321065Z"},{"reviewer":"James Jeffrey","starRating":"FIVE","comment":"The optician, Jennifer, was courteous, knowledgeable, and efficient. She took the time to show me additional frame choices that were not on display. She thoroughly explained the billing and insurance coverage. It was a very positive experience!","updateTime":"2024-10-13T17:20:44.637397Z"},{"reviewer":"Amanda S.","starRating":"FIVE","comment":"10/10 The staff was very helpful and I love the glasses they helped me choose.","updateTime":"2024-09-25T23:10:24.575864Z"},{"reviewer":"John Toone","starRating":"FIVE","comment":"Staff very cordial, efficient, professional experience for my new glasses","updateTime":"2024-08-31T22:09:36.269420Z"},{"reviewer":"Jalen Pope","starRating":"FIVE","comment":"I love my new glasses. The entire process was quick and simple.","updateTime":"2024-08-21T00:49:46.280499Z"},{"reviewer":"Steve Ross","starRating":"FIVE","comment":"Could not be happier with the service and product provided by Pearle Vision at Oceana. My prescription sunglasses arrived early and exactly as ordered. They are even better than the glasses I got from my Doctor’s office!","updateTime":"2024-08-12T15:33:59.192804Z"},{"reviewer":"Elizabeth Shaffer","starRating":"FIVE","comment":"Jenn was the absolute best! Also, I love my glasses!","updateTime":"2024-07-26T23:21:34.536022Z"},{"reviewer":"Shannon Stalets","starRating":"FIVE","comment":"Jennifer and Brittany are great to work with! Our insurance can be difficult to deal with and they get it sorted out every time. Anytime I have an issue, they go above and beyond to help us out.","updateTime":"2024-07-02T21:51:04.803852Z"},{"reviewer":"Geneva Charles","starRating":"FIVE","comment":"I have been going her for over 5 years and absolutely love it here! The professionalism and courteous nature can’t be beat! The ladies are awesome and the turn around time is quick! Love it here!!! I would give them 10 stars if I could !","updateTime":"2024-06-18T16:31:27.114611Z"},{"reviewer":"Rick Huckeby","starRating":"FIVE","comment":"Had my eyes checked and purchased glasses from this location. Jennifer is THE BEST, made sure that I received the best prices possible. She actually found both my Wife's insurance plan, which was not easy, and mine. Very attentive and both she and the DR actually listened to our concerns. I would highly recommend this place to anyone able to access it. This particular store is on a military installation.","updateTime":"2024-06-12T15:47:55.063501Z"},{"reviewer":"Anna Laursen","starRating":"FIVE","comment":"Dr. Danielle and Jennifer are amazing! They both listened and provided the pros and cons for my needs. Love this place!","updateTime":"2024-06-12T15:02:37.111092Z"},{"reviewer":"Jordan Hatten","starRating":"FIVE","updateTime":"2024-06-03T17:34:41.763637Z"},{"reviewer":"Alyssa Sampson","starRating":"FIVE","comment":"Loved the help from Jennifer, so helpful with picking out frames and helping with informing you of everything you need to know about your cut new glasses!","updateTime":"2024-06-03T17:10:39.930306Z"},{"reviewer":"Lin Rose","starRating":"FIVE","comment":"Great service! My glasses came in a lot sooner than expected.","updateTime":"2024-05-31T12:53:32.874019Z"},{"reviewer":"Alec Wirstrom","starRating":"FIVE","comment":"I’ve visited Pearle Vision for years now and have never had a bad experience. Jennifer has always been beyond helpful in helping me with prescription glasses and sunglasses. Highly recommend!","updateTime":"2024-05-26T17:31:32.598684Z"},{"reviewer":"Erika Macedo","starRating":"FIVE","updateTime":"2024-05-04T16:53:55.552476Z"},{"reviewer":"Jada Pender","starRating":"FIVE","comment":"Best Pearle Vision location. Jennifer was so helpful in my process of selecting new glasses. She’s an amazing person and overall I enjoyed my experience at this place. Highly recommend!","updateTime":"2024-04-18T17:54:19.049481Z"},{"reviewer":"Neny Bonilla","starRating":"FIVE","updateTime":"2024-04-09T16:27:35.822677Z"},{"reviewer":"Rob Trafton","starRating":"FIVE","comment":"Jennifer and Brittany should be applauded for the outstanding customer service they provide at the Oceana Pearl Vision in Virginia Beach Virginia. I have had multiple dealings with both of them, and they are always so pleasant and knowledgeable on every visit. I can’t say enough how well they represent your company.","updateTime":"2024-03-28T18:16:07.517424Z"},{"reviewer":"Michael Hairston","starRating":"FIVE","comment":"Pearle Vision at Oceana has been such a great help to myself and my family. Jen helped me choose the best frames and explained proper fit. Dr. Huynh explained the exam and how my vision was changing over time. As long as we live in Hampton Roads we will always come here!","updateTime":"2024-03-24T13:33:19.322213Z"},{"reviewer":"Camelis Syncere","starRating":"FIVE","comment":"Always a great experience at this location.","updateTime":"2024-03-23T20:14:19.930708Z"},{"reviewer":"Trina Winfield","starRating":"FIVE","comment":"My experience at Pearle Vision was excellent. Great customer service and eye glasses came back quickly.","updateTime":"2024-03-21T20:55:45.552667Z"},{"reviewer":"A. Meff","starRating":"FIVE","comment":"My daughter and I have been coming to this location for a few years now and I just picked up my new glasses today and as always it was such a super easy process! I truly dread eye glass shopping every year because I’m so indecisive haha but the ladies there do such a great job helping me pick out the style and color that suits me best which is always super helpful! I honestly have never had a bad experience here! I’ve worked with both ladies and they are both super knowledgeable and make the process go pretty quick which I appreciate because I hate spending all day at the eyeglass place. I’ve gone to eye places in the past that would end up being a half a day trip due to over scheduling, crowded wait rooms, and slow customer service. Im glad those days are behind me since finding this Pearl Vision location! Yay!","updateTime":"2024-03-20T01:36:48.219880Z"}]