Maxima Arat
I had an excellent experience and am very grateful for the outstanding service I received, especially from **Aida**. She was exceptionally courteous, patient, professional, and attentive. She took the time to listen carefully to my concerns, explain everything clearly, and make sure that I received the assistance I needed.
Aida’s kindness, understanding, and genuine commitment to helping customers made a very positive impression on me. Excellent customer service deserves to be recognized, and Aida certainly deserves that recognition.
Thank you, Aida, for going above and beyond and for making my experience such a positive one. Your professionalism and kindness are truly appreciated. **Highly recommended — five stars!**
ridepilot
I had a great experience at Pearle Vision in North Hill Centre today!
Zana was incredibly friendly, kind, and helpful. I came in because the nose pad on my glasses was broken, and Zana kindly helped me replace it.
I really appreciate the excellent customer service and kindness. Thank you so much, Zana! Highly recommended!
Daniel Johnston
The wonderful lady Manisha, Went the extra mile to provide me with the best service possible to make sure everything was done and completely satisfactory. Answered all my questions. I was very impressed. Two thumbs up.
Kerry Jin
The staff are really nice and kind! They even offered to fix the screw on my old glasses for free, which I really appreciated. The turnaround time for new glasses is also very quick—mine was ready within a week. They also have lots of frame options to choose from. Great experience overall!
Priya P
I have been a client with PV for a long time, but this was my first time visiting the North Hill location. Zana, who helped me choose my glasses, was very thorough, patient, and attentive throughout the entire process. I truly appreciated his help and professionalism.
I would definitely visit this location again. Thank you, Zana, and the North Hill team, for such a wonderful experience!
Kim Follis
I am a longtime Pearl Vision customer at the Calgary North Hill store. A few days ago I lost my glasses and in a panic ordered a new pair. Then I found my glasses and went into the store and asked to have the order reversed. The manager gave me a refund no questions asked. I am very grateful for this level of service and understanding. Thank you Pearl Vision!
Aklima Chowdhury
The staff are so helpful and kind.They always take good time to help their customers. The team is very nice and professional.Very happy with our visit. They adjusted my daughter’s glasses for free and gave us great advice.
Mark Rolseth
Very helpful staff and I was able to get new glasses within a week of ordering. I’ve also replaced 2 different lenses under warranty and it was super easy.
Andy Chua
Manisha and Aida have been extremely patient and helpful with my optical needs. They are very friendly and thoughtful. Manisha has a good sense of humor and is sociable. I enjoyed my visit with them. Thank you for making me feel so welcome.
Reeve Galbraith
Went to see if they had nose pads for my Ray Bans, Luna fitted a new one on for free and cleaned my glasses as well!
Definitely coming back.