Maxima Arat
I had an excellent experience and am very grateful for the outstanding service I received, especially from **Aida**. She was exceptionally courteous, patient, professional, and attentive. She took the time to listen carefully to my concerns, explain everything clearly, and make sure that I received the assistance I needed.
Aida’s kindness, understanding, and genuine commitment to helping customers made a very positive impression on me. Excellent customer service deserves to be recognized, and Aida certainly deserves that recognition.
Thank you, Aida, for going above and beyond and for making my experience such a positive one. Your professionalism and kindness are truly appreciated. **Highly recommended — five stars!**
ridepilot
I had a great experience at Pearle Vision in North Hill Centre today!
Zana was incredibly friendly, kind, and helpful. I came in because the nose pad on my glasses was broken, and Zana kindly helped me replace it.
I really appreciate the excellent customer service and kindness. Thank you so much, Zana! Highly recommended!
Judy Concepcion
I have a great experience. Aida was very friendly, patient and knowledgable throughout my visit and my family. She took the time to explain everything clearly. Her customer service stood out and the whole process smooth. I appreciate her help and would definitely recommend this location
Kerry Jin
The staff are really nice and kind! They even offered to fix the screw on my old glasses for free, which I really appreciated. The turnaround time for new glasses is also very quick—mine was ready within a week. They also have lots of frame options to choose from. Great experience overall!
Aklima Chowdhury
The staff are so helpful and kind.They always take good time to help their customers. The team is very nice and professional.Very happy with our visit. They adjusted my daughter’s glasses for free and gave us great advice.
Geno Gramiak
While shopping at North Hill Mall I stopped at Pearle Vision after realizing my nose guard fell off on my Maui Jim sunglasses. Luna was the lovely lady that took the time to fix it for me. Job well done 👍
York Yonson
Amazing customer service from Lori! She was incredibly friendly and welcoming, and she made my experience at the store very enjoyable. I truly felt welcomed because of her excellent attitude and care.
Andy Chua
Manisha and Aida have been extremely patient and helpful with my optical needs. They are very friendly and thoughtful. Manisha has a good sense of humor and is sociable. I enjoyed my visit with them. Thank you for making me feel so welcome.
Reeve Galbraith
Went to see if they had nose pads for my Ray Bans, Luna fitted a new one on for free and cleaned my glasses as well!
Definitely coming back.
John Mark De Guzman
This is my second visit to Pearle Vision, and once again I had a great experience. Ms. Aida assisted me, and she was very professional, friendly, and patient in answering all my questions. She made the process smooth and comfortable, which I truly appreciate. Thank you, Pearle Vision, and especially Ms. Aida, for the excellent service!