Pearle Vision Victoria

I dropped into Pearle Vision after my cataract surgery stabilized with a relatively minor revised prescription. My astigmatism required correction, I was done with cheap "cheater readers" and had never used progressive lenses. I was fortunate to meet with Carol Anne. She was immediately welcoming and keen to learn about my lifestyle activities in order to recommend the best progressive lens option. I experienced her to be knowledgeable, informative, observant, thoughtful and articulate. It was an educational and very pleasant experience. Pricing is excellent, the lenses are top quality and there are flexible options to ensure you are satisfied with your final choice. I am now a satisfied customer and yes, even my pickleball game has improved! Carol Anne is a skilled optician, exceptionally well-suited to her role at Pearle Vision Hillside. I would highly recommend seeing her for your vision needs!

Trinity, Carol Ann, Grayson, Trevor and the team are the best! I am never trying anyone else again! I had been with pearle vision my whole life! This year only because someone told me total try this other place that had this crazy sale. We'll never again! The pearle vision team at hillside are all so selfless, wanting what is best for me, providing kind advice that really helped me, and they warmly welcomed me back when I realized only pearle vision can do good quality! Trinity, Grayson, Carol Ann, Trevor are each so knowledgeable, patient, give their honest advice about which frames look best, so careful with measuring, etc. I feel so much psychological safety knowing they have got my back! Folks, please please go to pearle vision hillside, and head office please acknowledge your fine team here pronto - they truly care about customers and have the expertise and are the best!

Huge shout out to employee Tria/ Trea! I went in looking for some trial contacts lenses for a surfing day-trip but not ready to commit to a normal size 90 day pack, which costs few hundreds dollar as I normally wear glasses. And she went to the back got me a 10 days pack for free!! Will definitely recommend anybody to come here for any glasses/ vision - related businesses.

The service is top-notch. The store staff is very attentive and considerate of customers, offering assistance without being pushy. A fantastic, huge selection of regular glasses and sunglasses to suit every taste and face type. What's even more pleasing is that you can even choose the perfect lens color to match your needs. Professional assistance in creating a custom quote, based on individual wishes and the ophthalmologist's referral. Pleasant bonuses and discounts are provided. Clear product manufacturing deadlines. I highly recommend this store for its excellent quality and service. Good luck, guys!

I can’t say enough good things about Trevor and his team at Pearle Vision. From start to finish, the entire experience was exceptional. Trevor and his staff are professional, knowledgeable, and genuinely care about their customers! From the lovely lady who helped choose and fit my sons glasses, I am sorry I can’t remember her name, she took time and had patience as my son selected all his choices, she explained things clearly and was just great! What stood out most was their outstanding customer service. Every question and concern was addressed promptly. Their communication was excellent, with timely responses and a level of attention that is hard to find these days. The entire team goes above and beyond to make the experience smooth, welcoming, and stress-free. It's clear they take pride in providing the highest level of care, service and products! I would highly recommend Trevor and his team to anyone looking for quality eye care and exceptional customer service. They truly exceeded my expectations, and I am grateful for such a positive experience!

The service we received at Pearle Vision was amazing. We were given time to explore the eyeglass frames and there was absolutely no pressure to purchase. When we made our decision, Carol Anne was so efficient and answered all of our questions. She also was very thorough with the eye measurements which was reassuring. Overall, she made the experience enjoyable and we left feeling like our business was appreciated.

After trying unsuccessfully to make the purchase I wanted at Lens Crafters (online, in person and over the phone!) I realized I should try something else. The whole experience at Pearle Vision was great - staff was lovely, friendly and helpful. Highly recommend!

Thank you pearle vision hillside! Your expertise gives me peace of mind! The team - so so so grateful for them here! Please come here!! They will take care of you!!! Thank you!!!

Very friendly people, and so helpful! I'm very grateful to have my sunglasses repaired and ready for the rest of the summer. I will go here for all my eye wear needs - super selection!

What a great experience at Pearle Vision Hillside Mall! Professional, expert and great deals available. Carol was amazing! So many designer frames to choose from as well. I will be using them again ... and again.