Світлана Зарівчацька
The service is top-notch. The store staff is very attentive and considerate of customers, offering assistance without being pushy. A fantastic, huge selection of regular glasses and sunglasses to suit every taste and face type. What's even more pleasing is that you can even choose the perfect lens color to match your needs. Professional assistance in creating a custom quote, based on individual wishes and the ophthalmologist's referral. Pleasant bonuses and discounts are provided. Clear product manufacturing deadlines. I highly recommend this store for its excellent quality and service. Good luck, guys!
Edwin Tsang
Huge shout out to employee Tria/ Trea! I went in looking for some trial contacts lenses for a surfing day-trip but not ready to commit to a normal size 90 day pack, which costs few hundreds dollar as I normally wear glasses. And she went to the back got me a 10 days pack for free!! Will definitely recommend anybody to come here for any glasses/ vision - related businesses.
Dorothy Craik
I can’t say enough good things about Trevor and his team at Pearle Vision. From start to finish, the entire experience was exceptional. Trevor and his staff are professional, knowledgeable, and genuinely care about their customers! From the lovely lady who helped choose and fit my sons glasses, I am sorry I can’t remember her name, she took time and had patience as my son selected all his choices, she explained things clearly and was just great!
What stood out most was their outstanding customer service. Every question and concern was addressed promptly. Their communication was excellent, with timely responses and a level of attention that is hard to find these days.
The entire team goes above and beyond to make the experience smooth, welcoming, and stress-free. It's clear they take pride in providing the highest level of care, service and products!
I would highly recommend Trevor and his team to anyone looking for quality eye care and exceptional customer service. They truly exceeded my expectations, and I am grateful for such a positive experience!
Kale Gosen
After trying unsuccessfully to make the purchase I wanted at Lens Crafters (online, in person and over the phone!) I realized I should try something else. The whole experience at Pearle Vision was great - staff was lovely, friendly and helpful. Highly recommend!
Alice Richard
The service we received at Pearle Vision was amazing. We were given time to explore the eyeglass frames and there was absolutely no pressure to purchase. When we made our decision, Carol Anne was so efficient and answered all of our questions. She also was very thorough with the eye measurements which was reassuring. Overall, she made the experience enjoyable and we left feeling like our business was appreciated.
Francesca
What a great experience at Pearle Vision Hillside Mall! Professional, expert and great deals available. Carol was amazing! So many designer frames to choose from as well. I will be using them again ... and again.
Kate Nickel
I thought the sales representative was extremely thorough and friendly (she was the sales manager at Hillside Mall location in Victoria). Both my mom and myself were so impressed. We spoke about the experience after and about how great she was. I'd been looking for glasses for quite some time and felt the experience elsewhere to be pushy or rude.
Jocie Irish
Very friendly people, and so helpful! I'm very grateful to have my sunglasses repaired and ready for the rest of the summer. I will go here for all my eye wear needs - super selection!
Ben T Forkx
Grayson was great!! Helped me make an aesthetically pleasing choice as well as navigated the medical insurance maze with ease
Second time purchasing at Pearle, and the second time was even better than the first!
Suzanne H
I was very happy to have Ashley and Trinity help me find some frames. They were friendly and helpful in finding the right shape and color of frame that suited my face. Excellent service! Thank you.