Pearle Vision Winnipeg

I am a future patient after today. Joe, the assistant manager, was so incredibly kind and helped me with getting my friends broken glasses fixed. Considering I am not a patient and he had no reason to help me, I really appreciated him doing that out of the goodness of his heart. If he cares this much about non-patients, I can only imagine the high standard of care that he upholds with patients. Thank you Joe for everything!

I had a great experience at Pearle Vision! Lovepreet provided excellent customer service and was very friendly, helpful, and professional throughout my visit. I really appreciated the time and attention they gave me. Highly recommend asking for Lovepreet if you visit Pearle Vision!

I visited your branch today to pick up Meta glasses and Ray-Ban sunglasses. Unfortunately, the representative named Love provided very poor service.Unfriendly Attitude: Love was cold, completely transactional, and did not smile. She made us feel unwelcome and rushed.Incorrect Warranty Info: When asked about a standard store or manufacturer warranty for the Meta glasses, she insisted we had to buy an extended warranty from the store and claimed Ray-Ban offered no coverage. Another representative later informed us of the actual 30-day store policy, and online sources note a 1-year Ray-Ban warranty.Refusal of Basic Courtesy: When I asked her to wipe a smudge off the glasses, she refused and told us to buy their lens wipes first.We purchase new glasses every 1 to 2 years using our health benefits and have always had great experiences here before. Because of this visit, we plan to take our future business to a different branch.I hope you can address this with Love so other customers do not have this experience.

Lovepreet kaur deals with customers very well and always maintains a friendly, professional, and helpful attitude. She communicates clearly, handles situations calmly, and makes sure customers feel valued and supported. Her excellent customer service and positive approach make her a great member of the team

Mona of Pearle Vision Polo Park is great with customers. She is very helpful and will make sure that you get the best value for your money for your prescription glasses. Highly recommended branch! Come and look for Mona!

Workers were very accommodating and patient, and Mona took her time to answer any questions I had. Very pleasant experience.

Excellent service ❤️

We had a wonderful experience at Pearl Vision Polo Park today. Mona helped us get a few pairs of eye glasses, giving us various options to make sure that we get the best deal in our purchase. Also, they had a great selection of frames to choose from. Thanks for the great customer service Mona!

Fantastic experience getting my glasses here! A huge thank you to Love—she provided absolute top-tier service, was super helpful, and made the whole process completely effortless from start to finish. Highly recommended!

I had an amazing experience at Pearle Vision – Polo Park! A big shoutout to “MONA” for making the entire visit smooth and enjoyable. She was welcoming, cheerful, and incredibly knowledgeable. She explained everything clearly, helped me compare my options, and gave thoughtful recommendations that fit my needs without making me feel pressured. Her service was attentive, genuine, and efficient from start to finish. “MONA” made the whole process effortless, and I highly recommend asking for her if you stop by Pearle Vision!