Enteng Fx
I had a great experience getting my glasses from Pearl Vision. This is my third time purchasing from them, and im always satisfied. I was assisted by Janet, who was very kind, patient and took the time to clearly explain my insurance coverage, which I truly appreciated. The quality of the glasses is excellent, they fit comfortably, and the whole process was smooth and stress free. Highly recommend!
Vincent Bryan Gimony (Bryan)
I was assisted by Harshvardhan. He's very accommodating and friendly as he helped me to choose a frame that I will like and at the same time fit my budget. Choosing my frame only took a few minutes because of their good service.
Haydee Lou Ramos
Harshvardhan provided excellent customer service during our eyeglasses purchase. He was friendly, and patient in helping us choose the right frames and lenses. He made the entire process smooth and pleasant. Thank you for your outstanding assistance!
Michael Dayaon
To Janet Jadormio
I had a very positive experience with your service. The transaction process was smooth, straightforward, and easy to follow, which made everything stress-free. I especially appreciate how clearly the options were explained to me.
What stood out most was your effort to recommend the best option based on my needs rather than just promoting higher-priced items. That level of honesty and customer care really builds trust.
Thank you for making the experience both efficient and comfortable. I would gladly recommend your services to others.
M A
Some time ago I had an appointment for eye contact lenses. I was assisted by Harsimar who attended to my specific needs. She helped me fit my contact lenses and suggested I take dailies, which helped with my dry eyes. She also offered some of Pearle Vision's deals that I found more affordable compared to other stores. Harsimar made sure I felt comfortable in my contacts and adjusted my prescription accordingly using the experience she has. She was patient, easy to communicate with, and helpful. She also generously provided me with several eye drops to help with my dry eyes as freebies. Harsimar provided great customer service and I appreciated her help with making sure my contact lenses fit my eyes properly. Thank you again Harsimar!
Alyssa
Great experience shopping here with help from Janet! There are other branches of Pearle Vision but the Garden City location has the best customer service. Janet explained the everything including the measurements and made me feel confident that the glasses I got look good! Highly recommend this location and to talk to Janet! :)
Extra Rice Po
⭐⭐⭐⭐⭐ 5/5
I had an amazing experience with Julian at Pearle Vision in Garden City. He helped me find the best pair of glasses that fit perfectly within my budget. Julian is incredibly friendly, patient, and genuinely kind. What stood out the most is how understanding he was about my financial situation—he really worked with me instead of pressuring me.
It’s rare to meet someone in customer service who goes above and beyond like he does. I highly recommend Julian to anyone looking for eyewear. Thank you so much, and I hope you enjoy your well-deserved vacation this coming summer!
Tani Roopra
I had a great experience at the store. The service assistant manager Julian was very professional, friendly, and helpful. They guided me in choosing the right glasses and explained everything clearly. The service was quick and the staff made me feel comfortable. Highly recommend their excellent customer service!
Bernice Adams
Decided go to Pearle Vision for new lenses as had used in the past with no issues. Julian was very approachable, helpful and polite through my whole experience from helping me decide on best frames for my face and complexion to the shade of transition color. You can't beat the prices either. Thank you again Julian.
Racquel Monzon
I had a wonderful experience at Pearle Vision thanks to my optician, Janet. She was extremely knowledgeable and took the time to explain everything clearly, which made me feel confident about my choices. What really stood out was how caring and thorough she was — she even checked if I had insurance coverage and made sure to look into warranty options for my glasses.
She didn’t just try to sell me something; she genuinely wanted to help me get the best value and the right fit for my needs. I truly appreciated her honesty, patience, and professionalism. Highly recommend!