Pearle Vision Ottawa

Vanessa (optician) was supportive and patient with us when we came in to purchase glasses and sunglasses. Well versed with all the products, good salesperson presenting options and not pushing product. Excellent client service - pleasant and upbeat personality, good selection of glasses and decent pricing.

I had such a great experience with Dr. Raechelle Aranha. She is incredibly friendly, funny, and truly makes you feel like you’re talking to a friend rather than just a patient. She takes the time to joke with you and makes the whole visit feel comfortable and relaxed. She was also amazing at helping me understand my prescription in a way that was clear and easy to follow. I got contacts for the first time during my visit, and even though it took me a while to put in my trial lenses, Dr. Raechelle and her team never made me feel rushed or judged. Instead, she was patient and encouraging, which really helped build my confidence. Her and her team were all so kind, welcoming, and funny. You can tell they are genuinely caring people who really want to help.

A friend of mine suggested Pearle Vision at Carlingwood Mall, so I tried it. From the doctor who examined me to the support staff, as I was also getting new prescription glasses, were amazing. Very professional and very helpful. Suggested what might or might not work for my particular eye correction, and even found me a great discount. I would certainly recommend this location.

I purchased a pair of progressive glasses at the Carling location and the manager Ralph, who assited me, provided excellent service. After my purchase, I experienced a few issues with my frame, so I returned to the store and explained the problem. Without hesitation, he replaced my frame with a different model. In my opinion, the customer service is exceptional. Thank you Ralph.

Always a wonderful experience finding the right frames and lenses with Vanessa! Thank you for always helping me out! 100% recommend.

I took my elderly father to Dr. Aranha and he said it was the best optometrist visit he ever had. She was very thorough and took the time to show him photos of his eyes and explain everything thoroughly.

Got my first pair of glasses from here from Vanessa! She helped me pick out my glasses and recommended the lenses i needed according to my lifestyle. Absolutely love my new pair of glasses and i’ll be back for my sunglasses ASAP ☺️ Thank you Vanessa and Pearle Vision!!

I had an eye emergency and Pearle Vision went above and beyond. Even though they were fully booked, they managed to fit me in when other places wouldn’t even consider it. The doctor was incredibly patient, friendly, and thorough, and the staff were just as amazing. I rarely leave reviews, but this experience was so positive I had to share. Truly outstanding care. I highly recommend them!

Pearle vision went out of their way to help me, when 3 months later there was a problem with one of the lenses. This is the third pair of glasses bought there. They solved my problem right away. Will be going there for the next pair.

Excellent service at Pearle Vision, the entire staff is very attentive and tactful. I have always recommended you and will continue to recommend you to my friends and acquaintances. Thank you. Sincerely, Ludmila.