Pearle Vision Welland

Excellent service provided every time I go to Pearl vision. Customer for well over 25 years! New location in the seaway mall is excellent. And the new young ladies working are great and very helpful! And for the rest of your who know THE DON!!! Still working and still wonderful!

We visited several eyewear stores in Ni@gara area and selected Pearle Vision to make our purchase. I have been wearing glasses for over 65 years and quite frankly found Pearle Vision at Seaway Mall, Welland Ont., one of the best experiences in making my most recent purchase. SimranJodhka, manager, was extremely helpful in explaining benefits of various lens selections, fitting of frames and ensuring I was satisfied with our choices. Highly recommend for your next purchase

I had a great experience at Pearle Vision! Emily was very helpful and fun. She helped me go through every pair of glasses that I liked one by one, and made it a fun task, not something arduous! She also gave me her opinion, but respected mine at the same time. Emily was also there when I picked up my glasses and made sure they fit perfectly. Thanks Emily!!

I was looked after by Emily and I couldn't have received any better service. She was very personable and her natural confidence really made me feel at ease. I recognized immediately that she was knowledgeable and I am happy that I followed her recommendations in choosing all of my options. Thank you for your great service. Doug

★★★★★ I want to update my review and sincerely thank Rachel, the girl who first helped me, and both doctors at Pearle Vision. When I received my new glasses, I experienced eye strain, headaches, anxiety, and a strange feeling like I was “in a movie.” I became worried and frustrated, and honestly, I wasn’t the easiest customer to deal with. I even said that I didn’t want to see one of the doctors again. The team listened to my concerns, reassessed my vision, and patiently explained that my eyes needed time to adjust. It has taken approximately three weeks, but my sight is gradually improving, and I now recognize that the doctor was right. I still have a little adjusting to do, but I’m getting there. I sincerely apologize for how I reacted. Despite my frustration, Rachel, the girl who originally helped me, and both doctors remained kind, patient, respectful, and professional throughout the entire process. Thank you all for your patience, reassurance, and excellent care. You genuinely earned these five stars.

I just want to say I had the most amazing experience today when I went in to get my prescription glasses. The customer service I had with Emily was phenomenal. She was thorough , patient , great attitude and very knowledgeable and also had me smiling from the time I went in till the time my husband and I left . She knew exactly what I was looking for . I would recommend her to anyone who wants to have the best customer service . Thank you EMILY. 🌷. Sandra GM

Emily at Pearle Vision had gone above and beyond when she helped me pick out my glasses. I must have tried on 50 pairs of glasses or more, until we found the perfect pair. She made sure the pair I picked out, said loving it. Emily you rock girl, thank you for your time and pursuivant.

Brought my senior parents here to upgrade their eyeglasses... Gillian was a delight to work with. She was very kind, patient, knowledgeable of the products, warm, and welcoming. It's safe to say that her customer service was impeccable and made our days, especially my parents'. So impeccable that I came back a few days later with my hubby and we upgraded ours too. Her exceptional service truly shines through consistency. We also had Simran and Constance assist with taking our measurements and they too were amazing! The shop itself has a vast majority of brands and styles, which is nice. I've attached mine and hubby's new stylish pairs. Thank you ladies!

Lovely selection of frames and great customer service from knowledgeable and helpful employees. Special shoutout to Rachel for painstakingly adjusting multiple pairs of my glasses recently!

They have wonderful staff! I am a difficult customer yet they all stayed very patient with me. They made everything very clear and easy. I have the Pearle Vision blue light lenses on my glasses and they work wonders for me as a I drive all day long for work.