Narisha Sookdeo
After visiting other eye specialists in the Laurel area, I can confidently say Pearle Vision stands out. The difference in service and patient care speaks volumes. Alfredo took the time to help us with our eyewear choices, making sure we found the perfect fit without any pressure. The entire team was friendly, professional, and truly cared about our experience. I highly recommend Pearle Vision for anyone looking for exceptional eye care and outstanding customer service.
Kerissa Sookdeo
Compared to my experience at Visionworks, it was so much less stressful, and the customer service was honestly on another level.
The manager is amazing. He was professional, friendly, and genuinely cared about making sure everything went smoothly. You can tell he really values his customers. Alfredo was also incredibly helpful and made me feel comfortable throughout the entire visit. Everyone on the team was welcoming, patient, and made the experience enjoyable.
I definitely recommend Pearle Vision if you’re looking for great customer service and a place that makes getting your eye care simple and hassle-free. I’ll definitely be coming back!
Sean Haley
Great optical store. Very friendly and knowledgeable of frame symmetrical adjustments. I appreciate the team for getting me squared away win my frames lost a nose piece. They replaced it with no problems at no xtra charge. A-1 services.
zyybby
I had a great experience at Pearle Vision. The staff was friendly, welcoming, and professional from the moment I arrived. Communication was excellent throughout the entire process, and they took the time to answer all of my questions clearly. The doctor was knowledgeable, thorough, and made me feel comfortable during my exam. Overall, the customer service was outstanding, and I highly recommend them to anyone looking for quality eye care and a positive experience.
Kelly Danticat
I've been going to Pearle Vision in Laurel since 2019, and every visit has been consistently excellent. The optometrist is kind, patient, and takes the time to explain everything clearly. The staff is professional, welcoming, and genuinely cares about making the experience smooth from start to finish. They're especially great with kids... patient, friendly, and attentive, which makes a big difference for families. Highly recommend if you're looking for quality care and a team that treats you well every time!
T Rouse
This office has the nicest people. Customer service and friendliness is through the roof. Alfredo and Yash particularly were very accommodating and calm even while dealing with multiple patients during the rush. As always, Dr Hussain was kind, knowledgeable and has a great sense of humor. This is why I have been a patient for many years and plan to continue.
Michaela Sullivan
This was my first time coming to this location and everyone was very nice, chill, friendly and welcoming! The process was smooth and easy. They explained everything I needed to know very well! Dr. Hussain is very knowledgeable and I will be back for all my future needs :)
Bridgette Bullock
I work in Laurel, MD. In health care. 6/5/25 morning my eyeglasses 👓 lost a screw . I needed my glasses to continue my work. I’m familiar with the Pearle Vision chain and their wonderful customer service and team members. This location has a beautiful 🤩 interior with an abundance of designer frames and accessories. The staff is excellent at providing friendly , welcoming and knowledgeable customer service to all. Kenny fixed my screw and cleaned my glasses 👓 with a No Charge ma’am, please come again!! I will return 😊and I recommend this location highly. 💯⭐️
C S
⭐️⭐️⭐️⭐️⭐️Kenny saved the day!! Our son is graduating from college today, and a pair of our glasses unexpectedly broke RIGHT when we were about to leave for the ceremony. I urgently brought them in, and he fixed them in minutes!!!!!!! Thank you so much!!!!!
Erica Gibbs
Alfredo was very helpful and made buying my glasses swift and easy. The shop and displays are clean and organized which made for a pleasant shopping experience. I wish the hours were a bit more consistent and matched the hours on google.