Pearle Vision Highlands Ranch

I have been to the Pearle Vision in Highlands Ranch many times, and every experience has been wonderful. In particular, Bernie Jones, the Store General Manager, has always been absolutely amazing. Bernie is consistently friendly, kind, patient, and incredibly helpful. He takes the time to listen, answer questions, and offer thoughtful advice when I’m trying to make decisions about my eyewear. No matter how many times I’ve visited, he has always provided the same exceptional level of customer service. It’s rare to find someone who genuinely makes you feel valued as a customer, but Bernie does exactly that. He goes above and beyond every time, and his outstanding customer service is a huge reason I continue coming back to this location. I highly recommend Pearle Vision in Highlands Ranch, and I especially want to recognize Bernie for being such an exceptional manager and wonderful person to work with!

Was exceptionally pleased with their service, communication and education. They took care of my daughter and myself. Bernie was not in a rush and provided excellent customer service. I kept asking questions and he was so kind answering all of them. We are self pay and they ran our insurance anyways and the exam was actually covered. No one else has ever done this and those other places charged me an arm and a leg I will not not be coming here every year!

Bernie truly goes above and beyond. This is the only place I will go for my glasses. They are professional and I trust them wholeheartedly. Thank you so much Bernie for changing out my lenses on a Sunday. You really helped me out. Thank hank you thank you!

Bernie Jones has been WONDERFUL to work with this past year!! I know I ramble, but this review is worth reading!! I've had terrible luck over the past year trying to get my script correct and subsequenability, get the transition glasses I needed. He was always willing to help in any way he could, even when I justbneeded to vent my frustrations. He helped troubleshoot the problem. He had a very experienced optometrist, that, although retired, fills in and he helped me get an appt. The optometrist "pinned the nail on the donkey", and 3 weeks later my glasses came in! I worked with Bernie to order a second set of glasses as well as new sunglasses, choosing the style that looked best on me! Thanks Bernie!!!

We have purchased frames and lenses multiple times throughout the years and staff are always very knowledgeable, they do a great job explaining insurance/pricing, and it’s very easy each and every time.

I walked in with my glasses out of shape having been caught in sofa cushions. I did not buy my glasses there, but Jorge looked at them and took some time to correct the alignment without breaking the frames. Ten minutes later my glasses fit better than ever. I appreciate this excellent service. Will be buying my next glasses at this store.

I’ve been here three times and have always had good experiences! They are really good about helping you get the most out of your insurance plans, and the staff and doctors are always nice and efficient.

The great people at Pearl Vision Highlands Ranch did such a great job for my wife, my 97 year old mother and for me. The doctor was thorough in the exam. We felt like we were getting the best technology and the most knowledgeable medical care and advice possible. And we are delighted with our new lenses and frames. Gabby provided great direction as we determined the best lenses and frames for each of us. They gained full advantage of our insurance to end up with very affordable glasses for each of us.

Great experience all around! Bernie helped my fiancé and I pick out his first pair of glasses and my new glasses! He is incredibly friendly and knowledgeable! Truly cares about the people that come in! Will for sure come back for future needs!

I am a first timer with Pearle Vision. Truthfully I went because it's close to home and they take my insurance. I was pleasantly surprised with how absolutely amazing they are! I have only gone to Visionworks my entire life but had to switch insurance and find a new doctor. I had a way better experience here and everyone was so wonderful, especially Bernie! Any question I had, he or my doctor answered and they were so patient with me and beyond kind. They helped me wherever they could. Their bubbly personalities made me feel so comfortable which is much appreciated! I enjoyed their glasses selection as well. Definitely give them a go, you won't be disappointed!!