peacequilibrium
Exams are always quick and efficient. I wish I remembered her name but the front desk woman helped me pick my frames and my glasses were ready in less than a week. Amazing staff overall and would recommend them to anyone!
Jeff Jecrois
This was my first time visiting the Norwalk Branch, and I had a great experience. The eye exam process was quick, efficient, and informative. I was recommended Acuvue lenses that felt much more comfortable than what I had before.
On my second visit, I came in for new lenses and was pleasantly surprised to learn that my insurance covered a new pair of frames. I was so pleased with the level of customer service — friendly, helpful, and thorough. I received my new glasses in less than a week!
I also asked about how to better take care of my glasses, and they kindly took the time to explain. They even gave me an extra cleaning cloth, which was a thoughtful touch. Highly recommend this location!
Duane Quinn
I've been going to Pearl Vision in Norwalk for at least 20+ years and wouldn't think of going anywhere else. I've always been treated well by all employees but I have to single out Rob especially. I have a pretty strong prescription and he has always gone over and above the call of duty to get me exactly what works best for me.
In addition, I tend to ask a lot of questions about lens material, coatings etc. and Rob has always been very patient with me and clearly explains everything - even providing information I couldn't find online.
The level of detailed, personal attention and service I've received from Rob and the staff at the Norwalk Pearle Vision could never be replicated by any online vendor and get my highest recommendation.
Marietta Hanson
Just back from eye exam and could NOT be more pleased. Greeter, Liza, is a delight and most welcoming. Rob, a wonder, clearly explained and executed first three of four vision tests, each rapid, painless, easy. Dr. Marra--LOVE! Her exam is thorough, and again, quick, painless, simple. She's patient and answers any and all questions regarding eye care/health. Eye exam @ Pearle Vision was a most positive experience for both my husband and myself, and we both look forward to seeing everyone there in the next year or two. Thank you so much to Perle Vision staff, including Darlene and Nicole, who were both phone-fabulous in re to scheduling, insurance information, prescription status, if any, and confirmation of appointment.
FIVE STARS ALL AROUND!
Deborah Hersch
I consider myself a relatively independent person, however, I'm extremely dependent on my glasses and contacts. Whether I come in with a new prescription or beat-up frame, my eye care needs are always addressed by Pearle's extremely knowledgeable and experienced staff. Questions frequently arise regarding prescriptions, frames, lenses, features, styles, maintenance, insurance and payment, and my concerns are always addressed in a pleasant and courteous manner. I always learn something new that helps me improve my vision correction experience. The service that this Pearle Vision provides is exceptional, and I rate it five pearls!
Carol Popkins
Love this Pearle Vision. Best doctor ever! And the staff is also excellent and very smart and helpful. Would not go anywhere else. Not to mention how quickly they were able to get our glasses. Highly recommend.
Pamela Mathews
I have been a loyal customer of this Pearle Vision for over twenty five years and highly recommend both Dr. Marra and the rest of the staff. In today's era of huge conglomerates taking over small businesses, this family-owned and operated business is a rare find. The quality of their service and product is second to none.
Jacqueline Hepworth
I have been a customer at Pearle Vision for over 10 years now and every time I walk in, I am beyond satisfied with their array of glasses and customer service. The current employees have been working since the first day I stepped foot into the store, who not only make me feel welcome but most importantly, help me find amazing glasses at affordable prices!
Les Kozerowitz
I've been going to Pearle in Norwalk for many years, even though there are other Pearle Vision stores closer to home. The staff there is great, the selection is excellent, and they stand behind their work 100 percent. I can't recommend them highly enough!
K Washington
Excellent Professional Service is delivered by the owner and staff every time we visit. My family and I LOVE the stylish eyewear selections and prompt service. We look forward to our next visit. Continued success to you all.