Pearle Vision Stamford

I walked in and I wasn’t even greeted . I stood there for 15 minutes and walked out

Since Dr Eisner left there is definitely a radical shift in service the doctor I saw was obnoxious and condescending and rather than send me Lasik surgeon recommendations as I asked he disseminated my patient information to Lasik surgery centers that have now started to call me...

Chris was exceptional and helped me very much, gave me great opinions on what looked best, highly recommend!

The doctor and his assistant are the best person, they explain, and help to you with any doubt and are very respectful people. But, the person in the shop are the worst, I felt very unwelcome, no explain nothing, not gave me support for bought the glasses, like I’m was invisible, very discriminating with myself.

Great service!

Very friendly staff, accommodating and even stayed late on New Year’s Eve to answer my questions and help me pick out a pair of glasses. Helpful with understand my benefits, highly recommend this location!

I’ve been a loyal customer at Pearl Vision for many years - having my annual eye exams done there and frames purchased there. The staff in the doctors office are great and have always been very assistive. As for the optical shop, i can say quite the opposite. I am always approached with an unwelcoming greeting and left feeling like I should not be there. Will not be going back.

If I could give them a negative 5 stars, I would! The worst service. I went to look for a new pair of frames and the staff was very unwelcoming and giving us a dirty look as if we were going to rob the place. The receptionist was condescending and not professional. Not happy with the service and not returning.

There is always a problem getting a hold of people in this office. It's beyond frustrating

The doctor’s office is fine. The retail piece not so much. The level of rudeness over the phone when following up for my glasses, was frankly bizarre. Bottom line if you don’t like customer service and you don’t like working at Pearle find yourself another job.