Dan Zen
I definitely have say that this was one of the best experiences I have ever had for eye exam. Definitely worth the visit. Because of the staff. Shaletha she was amazing at checking in as well as . Travis was amazing at helping me with picking out my glasses. 5 stars for me and thank you.
Coach Theresa Webb
My husband, daughter, and I visited the Pearle Vision Orange Park Wells Road location on Friday, July 24, and our experience exceeded every expectation.
From the moment we walked in, we were greeted by a pleasant fragrance and an even warmer welcome from Shaletha. She took the time to explain that since we hadn’t completed our paperwork in advance, we might have to wait if the next appointment arrived first. She and Zyon were both professional, courteous, and clearly explained what we could expect throughout our visit.
We especially appreciated that the team accommodated my daughter’s later appointment so we didn’t have to leave and return. That level of customer care meant so much to our family.
Dr. Pham was exceptional. He took his time, thoroughly explained each exam, why it was important, and made us feel comfortable every step of the way.
Excellent customer service, professionalism, and genuine care from start to finish. Thank you to the entire team for making this such a wonderful experience. We highly recommend this location!
Caelah -kun
I had a wonderful experience Saturday from when I walked in to the end of my visit. Thebyoung man that took me back was so sweet, and explained everything to me. The Dr was amazing and thorough, and the lady in front that ordered my glasses was so awesome. She helped me pick the nicest frames for my face m, because Ibwas totally lost on what fits my face. We sat down and talked about life while ordering my glasses. She explaind everything I would be getting and why they were important to have instead of just adding things for money. The visit was so pleasing and I will definitely be bringing my family andbtellibg all my coworkers where to go. I cant wait to pick up my order, thanks pearle.
Willie Wells
This was our first time at this location and every step was wonderful! The staff, the Dr, the help we received in picking out glasses and not being rushed. I left feeling educated and confident about our choices and future eye health. Thank you Dr Pham, & excellent staff!
Shawnta McCullah
My experience was amazing the staff was caring and understanding the Dr Moran Travis took his time with me for my appointment. The tech was sweet and amazing made sure I paid what I was supposed to be her name is Shaletha. The customer service was amazing Zyon took me to the back and took my eye test he was very supportive. I appreciate all of them.
Tara Grover
The whole experience was great. They eye tech was polite and explained everything well. The doctor took a lot of time to thoroughly examine my eyes and answer my questions. He recommended products I can buy that might improve my eye conditions. The person who helped me order my glasses allowed me time to choose frames, without pressure. He explained the feature options and their price points to help me order glasses that fit my needs and my budget.
Sarah
The young lady Shaletha at the front was wonderful, the young man that took me back was amazing, and the Dr was great. Shaletha and I talked like we knew each other for years as she was placing my order for glasses. I will be referring my family and friends to her location. Thanks for being so kind and patient.
Trish Cash
The office was so inviting. The staff were knowledgeable and friendly. I also have to mention it smelled so good in the store. And the doctor was so soothing and patient. It was like a spa day for my eyes. I havent been to an eye doctor for 3 decades. Thanks for being Awesome guys!
Michelle Tree
Pearle Vision has always been my go-to for eye exams but, I had not been since 2013. I recently visited the Orange Park location and the ophthalmologist/ Doctor at this office is amazing! I have an Astigmatism and my prescriptions has always been off in the last few years. He spent a lot of time with me getting the adjustments correctly and I can't wait to get my contacts & glasses. His staff is very professional and kind. I recommend this location as one of the best.
Krissy Velleca
One of the best experiences I’ve ever had during an eye dr visit. From the check-in, through the exam, and then check-out, the staff were all very friendly and polite!! We also couldn’t have asked for more attention from the Dr himself. He took his time making sure he understood any issues and our medical history, even re-checked one thing after confirming some of that medical history. The absolute, best!!! We will be returning!!!