Jillian Smith
I’ve had the good fortune to work with both Olga and Gabriel on different glasses purchases. Both allowed me to take my time and try on as many frames that I needed to find exactly what I wanted. I never felt pressured. Elvi the manager has also been great to work with, After a significant prescription change, she helped me acclimate to the new lenses and assured me if something needed to be altered, she would handle it. Great people and great service! My most recent creation below, you’d never know they were RX!
Sam
I’ve been going to this Pearle Vision for several years now, and every visit has been a great experience.
A special shoutout to Elvi, Gabriel, and the rest of the staff—they truly treat you like family. They take the time to chat with you, remember you, and make you feel comfortable from the moment you walk in. It’s those little conversations and personal touches that really set them apart. Gabriel especially knows exactly the kind of glasses I’d find interesting, and it’s always so fun working with him!
It’s rare to find a place that consistently delivers such excellent service, and that’s why I keep coming back. Highly recommend this place if you’re looking for a reliable, friendly, and genuinely welcoming team!
Daniela
I’ve been wearing glasses for over 47 years and have visited many optical stores, but I’ve never had an experience like I have at Pearle Vision. Elvi is absolutely amazing — knowledgeable, patient, and incredibly helpful. I never leave the store without her helping me choose the perfect glasses. It also means a lot to have someone so skilled with adjustments; Gene is excellent and always makes sure my glasses fit perfectly. Even though I have closer stores near my home, I gladly drive farther just for the outstanding service from this team. The entire staff is fantastic, and I highly recommend this store.
Marina Claudio
I have been coming here for years!! Dr. Nelly (Kamenetsky) is so nice and always answers my questions in a manner that is easy to understand. Elvi is so helpful when it’s time to update my frames and always strives to find the best deal on contact lenses. Gabriel keeps the communication timely for appts confirmations and medical record and invoice requests.
Lyancy
The staff here are welcoming and kind. This is my second year getting glasses here. Dr. Katz is helpful, knowledgeable and always makes great recommendations to my eye care. Gabriel is so helpful, kind, and genuine when it comes to assisting with picking a pair of glasses as well as explaining the cost of everything with insurance. It is always a pleasant experience to come here for my yearly eye exam and new glasses. Thank you all for your care!
Arlene
We have been coming here for years. Great personal care and very thorough. They take their time with each person to make sure you are happy with your selection of frames, lenses and that your RX lens are to your liking. We usually see Dr Kats for eye exams and she is amazing. She explains things and doesn't rush you through. Great exams!
Joy To The World
The reviews are all true! Please choose this place you won't regret it!!! I am someone who ALWAYS reads reviews and does research before spending money...and these reviews are true this place is really what everyone says it is! Here is my experience in a nutshell: Everyone in the front area is very warm and welcoming, Dr. Katz (whose been at this location for 10 years) is not warm and fuzzy like the folks in the front but PLEASE don't mistake that for being rude! She's just straight forward...but I'll tell you this, I got my prescriptions for reading/computer..AND THEY WERE PERFECT! And that's all we need! I worked directly with Olga when picking my frames, working with insurance, and the additional things added to my prescription and SHE WAS GREAT!!!! P.S. This was my first time ever getting glasses and it couldn't have went any better than it did. They took good care of me...that's probably why that place was busy when I was in there. Trust me you won't regret going here!!! THANK YOU DR.KATZ AND OLGA!!!!!
Fiona Hoxha
I have the best experience at Pearl Vision every time I visit. Everyone is incredibly knowledgeable, welcoming, and always willing to help. Olga especially goes above and beyond. She takes the time to truly understand what you’re looking for and helps you find the best option for your needs. You never feel rushed, and it’s clear that she genuinely cares about everyone and their eye health. The entire team is wonderful and makes every visit a great experience.
Danielle
Elvie was amazing! I came in hot and heavy because I was late for my appt (oy vey!) and she helped coordinate with my former Pearle Vision to get me out the door within 45 mins with a spare set straight from the in-house lab! Gabriel communicated very efficiently via texts for the appt. Shout out to the staff here for making it happen!! 🤓💚🙌🏼
Paul Contine
Always a professional experience. I've been going to this location for at least 15 years. I currently live in Carpentersville and don't bat an eye about the time or distance of the trip to get there. They are that good.