Pearle Vision Burlington

I had the pleasure of meeting Jay yesterday let me tell you great person and awesome customer service skills definitely be coming back

Amazing customer service from Cassandra! She is patient, pleasant, and gave me all the options for pricing on new prescription glasses.

Absolutely love this office! Had to come back and review again, the staff here are incredibly helpful and knowledgeable, they make you feel very welcome and are accommodating! Never disappointed with their glasses selection. I’ll definitely continue here

I had an absolutely wonderful experience with Jay. From the moment I walked in, I felt welcomed and cared for. The staff was friendly, professional and went above and beyond to make me comfortable. What stood out he most was how much they cared- not just about my vision but about my overal experience. It’s so rare to find a specialist who combines expertises with such compassion and attention to details. I left feeling confident and grateful to be in such capable hands!

Nothing but great things to say about this place. Dr Patel Is very professional And helped with my eye exam. He even suggested I get glasses and cut them and order them right then and there! Very clean and professional place to go!

Absolute worst - completely incompetent. Stay away!

I’ve never in my life gotten a wrong prescription and it’s now happened twice here, I haven’t been able to see for four months which also had the fun effect of making my wedding and honeymoon significantly less fun

RUDE and UNPROFESSIONAL. I received a confirmation email for my and my daughter’s appointment for 10:20 am and I was there exactly at 10:20 am. Was told my appointment was at 10:00. Why didn’t I receive two emails if I had two appointments? Then the front office lady became argumentative because we left. I would never recommend anyone to go here!