K H
Dr. McKimmie is pleasant, through, and professional. She caught a serious condition early before it became an emergency situation. Plus, Callie, is by far the nicest, patient, and most detailed optician I have ever worked with. She is a 12/10! Overall, an exceptional experience and I highly recommend those two for your optical needs.
Maddie
Randomly today the right arm of my glasses fell off and I lost the screw. I go to school in the area, but I am not from the area, so I had no idea where to go for glasses/eye related issues. I found this place on Google and walked in hoping they could help me. They immediately took my glasses, fixed them, and tightened them for me within 5 minutes. It was free, too. They were so nice and efficient. I definitely would recommend if you have a glasses emergency and don't know where to go.
Janet H
Dr MCKimmie is very professional and personable. She will answer any questions you have about your eyes and shares the information the eye tests show. The optical professionals in the store are easy to work with. The receptionist was kind and made sure to let me know when a cancellation became available
Daniel
Great service! I have messed up my glasses frames multiple times and swung by after work to have them take a look. I was back on my way in less than 30 minutes and they are always friendly. I believe Hailey was the person who helped me today. Thank You!!!
Tina Arendes
I have been going to Pearle Vision for over ten years. The service for choosing frames is remarkable. There are many glasses to select. The technician will work with you until you are satisfied with your purchase. No appointment necessary and waiting time is minimal.
Jackie Miller
I got my glasses at pearl vision, but after getting them home, I realized they weren’t the ones I ordered. I went back n a young man named Brandon waited on me. He listened, help me reorder my glasses, not once , but twice!!! He’s polite, funny, engaging and kind to his customers He’s knowledgeable, and made an aggravating situation, pleasant. I left felt like I mattered!! It was a pleasure meeting and dealing with Brandon, and he’s the real definition of genuine, custom service.
Thanks Brandon so much !! You’re a joy rarely found in the world these days , but desperately needed.
Amaka Don-Simmons
My family having been using this place for almost 8 years and we love it. Their customer service is exceptional. Would recommend this place to anyone.
Melissa Rodriguez
I recently switched to Pearle Vision after becoming completely dissatisfied with My Eye Doctor. I’m so glad I made the switch, what a difference! The entire staff is friendly and helpful. Dr. McKimmie is simply a delight. She is a wealth of knowledge but also personable and friendly. The office uses state of the art equipment- I had testing done I’ve never seen before. It really made me feel like I am in good hands. My only quasi complaint would be the length of time for an appt as a new patient, but plan accordingly- it’s well worth the wait!
Tom Jones
I accidentally arrived 1 hour late for my appointment for which I had been waiting for 5 months. Unfortunately, I behaved badly when I was made aware of this. Even so, the staff was tolerant and respectfully helped me deal with the situation so I ended up getting in anyway. I was embarrassed that my impatient behavior contrasted so much with the calm behavior of the staff and especially the manager. I wish I could have a do-over. Pearle Vision is a really good place.
Darlene McGuire
I had a big change in my need for glasses. Everyone in the office was so kind, helpful, and supportive. I was not pressured into anything, and of my questions were answered. They showed me a breakdown of what insurance covered and what my cost was. I will definitely go back for all our families vision needs.