Pearle Vision Columbia

The staff at the shop are all very warm and welcoming. I was acknowledged as soon as I entered by Syuzanna. I wasn't sure if I had vision insurance, but she researched & found out I do in fact & we made an appointment for an exam. They have an excellent array of glasses from many brands to suit all budgets - I was impressed! They even fixed an older pair I had from a competitor so I can use them until my new pair arrives...just super helpful & caring - the customer service was top notch!

Great experience from start to finish! I have been going here for a couple of years. This time around Syuzanna helped me out! She was so kind, professional, helpful, and took the time to answer all of my questions. She made the process of getting my contacts and glasses smooth and easy. The entire staff was friendly and welcoming! I highly recommend this location, you can tell they truly care about their clients!

My experience at Pearle Vission was great from being immediately greeted as I walked into the store I felt comfortable. The doctor was very nice she explained my eye exam thoroughly. I highly recommend if anyone needing an eye exam or getting glasses go to the Pearle Vision at the Columbia Mall at Little Patuxent Parkway. Elisa was also great she made my buying experience very easy and I am happy with my purchase!!! When I went to pick up my glasses Syuzanna is a great asset to the store, she had me try them on and made sure that I was comfortable with them which 100% I am!!!, I will definitely go back for a second pair!!!!!

I had an excellent experience purchasing my new glasses. From the moment I walked in, the staff was welcoming, professional, and very knowledgeable. A special thank you to Syuzanna for providing outstanding customer service. They took the time to understand my needs, helped me select the perfect frames, and explained all my options clearly and patiently. Their attention to detail and genuine care made the entire process smooth and enjoyable. I am very happy with the quality of my glasses and the level of service I received. I highly recommend this business to anyone looking for eyewear and exceptional customer care. Thank you, Syuzanna, for making this such a positive experience!

If you are looking for a top-notch optometrist and glasses shop in the Columbia area, I highly recommend Pearle Vision at Columbia Mall by the food court! I had an unexpected eye issue and needed a last-minute appointment, and they were so accommodating and helpful right from my very first phone call. Booking and arrival were quick and stress-free. The eye exam process with both the optometrist assistant and the optometrist was fast, thorough, and completely comfortable. When it came time to pick out frames, the sales team was incredible. They were super patient, attentive, and genuinely helpful in finding the perfect pair without making me feel rushed. The entire staff here is unbelievably friendly, welcoming, and attentive, especially Suzanna. If you are on the fence about where to go for your next eye care visit or pair of glasses, give them a call. You will be in great hands!

Ruby at Pearl Vision in Columbia Mall was wonderful! She was so welcoming and took the time to look at the issue with my mom’s sunglasses. She immediately knew what to do, fixed them, and even cleaned them for her—all in less than 5 minutes! We were in and out so quickly. I really appreciated her kindness and professionalism. Highly recommend Ruby and Pearl Vision!

Ruby is a lifesaver! My glasses frames broke and I needed my lenses transferred to new, identical frames. Ruby quickly made the switch, cleaned my lenses and made the necessary adjustments so my new frames fit perfectly! Thanks again, Ruby! Andrea M Davis

I went to the Pearle Vision store in Columbia mall, Suzanna greeted me as I walked in and then assisted me in finding the right pair of glasses for me. She was very knowledgeable and patient and had a wonderful personality. When I went to pick my glasses up I had the opportunity to work with Elisa, she to was great to work with. I highly recommend this Pearle Vision store. And I hope you get to work with these two ladies

This is my second year visiting Pearle Vision. I am giving it 5 stars rating as Dr. Nicole Shastri spend enough time to check/ exam my eyes and explained it to me in simple terms understandable. Also, on the front desk Syuzauna ( sorry if I did not spell your name correctly) is so professional and friendly. She explained me all the options available so I was able to select the ones I need based on my daily use of the eye glasses. It was so surprising that I went to pick up my glasses almost a week later from the due date as I was busy, but by the time she saw me she picked those glasses from the shelf without asking my name, it means they care about their customers. Thank you Pearle team.

Always a positive experience at Pearle Vision in Columbia. Been coming for years and I always leave happy and satisfied! Syuzanna is always a pleasure to work with, she is always so friendly and helpful. Her customer service exceeds my experience and expectations every time!